TUI Magic Life Rixos Beldibi +16 5 stars

Customer review rating (ALL Rating) 4.4/5 180 reviews

TUI Magic Life Rixos Beldibi +16 - Image 1
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TUI Magic Life Rixos Beldibi +16 - Image 4
Beldibi Kemer, 07985 ANTALYA, Turkey

Description

Hotel extras

  • Relaxing atmosphere

  • Holistic relaxation program

  • Natural beauty

  • Cozy & Elegant

  • Personal Touch

Our accommodation(s)

Hotel location

TUI Magic Life Rixos Beldibi +16

Beldibi Kemer
07985 ANTALYA
Turkey

GPS:36.71341, 30.56425

Telephone
Fax +90 242 824 97 10

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  180 reviews

Customer review rating 5.0/5

Dilara C. Couples - Confirmed reviews ALL

We stayed here for 3 nights as a couple. We were very pleased with our room, the food, the common areas, and all the activities. It's a peaceful hotel. The food is very varied and of high quality. Since it was the winter season, we used the indoor pool. The water temperature in the indoor pool was 27 degrees Celsius. We didn't feel cold, and it was a very pleasant time on a rainy day. We didn't have the opportunity to try them, but they offer many types of massages in the spa area. I must say that I really appreciated the hotel's and the hotel's general manager, Mr. Özgür's, approach to the customers. I would also like to thank the pastry chef, Mr. İbrahim, for the pizzas.

Dear Valued Guest, On behalf of Tui Magic Life Rixos Beldibi team we appreciate for your kind review. We are delighted to know that you enjoyed your stay with us. It would also mean a lot to us if you could kindly share your valuable feedback and rating on Tripadvisor, as it would greatly support us. https://www.tripadvisor.com.tr/UserReviewEdit-g27…-d17…-Tui_Magic_Life_Rixos_Beldibi_16-Beldibi_Bahcecik_Kemer_Turkish_Mediterranean_Coast.html We would be truly happy to welcome you back again. Kind regards Tui Magic Life Rixos Beldibi Team

Customer review rating 3.0/5

Nina S. Couples - Confirmed reviews ALL

While I appreciated the allergen signs, many of them were either missing or incorrectly labelled/placed, which lead to an allergic reaction. Chicken was undercooked one night and lead to food poisoning. Kubra (guest relations) was fantastic and during our (multiple) medical emergencies - other staff perhaps need some more first aid and hospitality training as they were a bit clueless what to do. They had me come behind the desk to dig through the first aid kit myself while my husband severely injured himself and was bleeding out in the hotel room - which was at least better than the first time I asked, and they told me I could buy bandages across the street. lol... The hotel was marketed as an ultra-luxurious property, and while that's not something I require, I think it's a bit ridiculous to claim this as anything above a 3-star hotel. With peace and love.

Dear Ms. S., We are truly sorry to read about the difficulties you experienced during your stay. Please accept our sincere apologies for the concerns regarding allergen labeling. This is a matter we take very seriously, and your comments have been shared with the relevant departments to ensure better accuracy and consistency moving forward. First and foremost, we would like to express our sincere wishes for a speedy recovery. We also note that no report regarding a food-related illness was shared with our team during your stay; therefore, we kindly ask you to provide us with more details about this matter. Food safety is an extremely sensitive topic for us, and our quality teams regularly conduct strict temperature controls and analyses of all food products. Regarding the situations you described involving medical assistance, we deeply regret that you felt unsupported at such critical moments. This is certainly not the level of service we aim to provide. Your feedback has been addressed with our management team, and additional training measures will be reviewed to ensure our staff is better prepared in such situations. Concerning your overall perception of the hotel, we are sorry that we did not meet your expectations. Guest satisfaction is our top priority, and your feedback is invaluable in helping us improve. Kind regards,

Customer review rating 5.0/5

Ezgi D. Couples - Confirmed reviews ALL

From bellboy to barmen from receptionist to waitress all the employees are helpful, respectful and lovely. Definitely recommend

Dear Valued Guest, On behalf of Tui Magic Life Rixos Beldibi team we appreciate for your kind review. We are delighted to know that you enjoyed your stay with us. It would also mean a lot to us if you could kindly share your valuable feedback and rating on Tripadvisor, as it would greatly support us. https://www.tripadvisor.com.tr/UserReviewEdit-g27…-d17…-Tui_Magic_Life_Rixos_Beldibi_16-Beldibi_Bahcecik_Kemer_Turkish_Mediterranean_Coast.html We would be truly happy to welcome you back again. Kind regards

Customer review rating 2.0/5

Hebah T. Friends - Confirmed reviews ALL

The hotel facilities and room are old There are many cats while we eat in the buffet. Special thank you for sana she is very helpful and the best thing in the hotel , otherwise the hotel is don’t recommend it and will never come to it again

Dear Hebah T., Thank you for your feedback. We acknowledge your concerns regarding the condition of our facilities and the presence of cats during meals. We appreciate your kind words about our staff member, Sana. Your insights are valuable to us as we strive to enhance our guest experience. Best regards, TUI Magic Life Rixos Beldibi +16

Customer review rating 5.0/5

Margaret W. Families - Confirmed reviews ALL

Whatever you wanted it was there.

Dear Valued Guest, On behalf of Tui Magic Life Rixos Beldibi team we appreciate for your kind review. We are delighted to know that you enjoyed your stay with us. It would also mean a lot to us if you could kindly share your valuable feedback and rating on Tripadvisor, as it would greatly support us. https://www.tripadvisor.com.tr/UserReviewEdit-g27…-d17…-Tui_Magic_Life_Rixos_Beldibi_16-Beldibi_Bahcecik_Kemer_Turkish_Mediterranean_Coast.html We would be truly happy to welcome you back again. Kind regards

Other web-users rate our hotel

  • 626 reviews 8.9/10 Location
  • 900 reviews 8.6/10 Room
  • 1,606 reviews 8.7/10 Service
  • 21 reviews 5.4/10 WiFi
  • 925 reviews 9/10 Amenities
  • 699 reviews 9/10 Cleanliness
  • 495 reviews 8.1/10 Comfort
  • 425 reviews 8.6/10 Vibe

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