Mercure Belgrade Excelsior 4 stars

Customer review rating (ALL Rating) 4.8/5 512 reviews

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Mercure Belgrade Excelsior - Image 1
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Kneza Milosa 5, 11000 BELGRADE, Serbia

Description

Hotel extras

  • Located in Belgrade city center, within walking distance to all major sites.

  • Pet-friendly, non-smoking property, with smoking allowed only on the 2nd floor terrace.

  • All rooms feature free Wi-Fi, opening windows, minibar, safe, LED TV, slippers, and hairdryer.

  • Restaurant offering locally and internationally inspired cuisine, with no single-use plastics.

  • Green Key certification.

Our accommodation(s)

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Hotel location

Mercure Belgrade Excelsior

Kneza Milosa 5
11000 BELGRADE
Serbia

GPS:44.809764, 20.465626

Telephone
Fax +381 11 3231951

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IVO

Restaurant and Lounge IVO offers you international tastes paired with the best of Serbia. Guests can enjoy our local and international cuisine from 07:00 to 23:00.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  512 reviews

Customer review rating 4.0/5

Sergei R. Business - Confirmed reviews ALL

There were issues with the lift. A couple of times we had to go upstair on the 5th floor.

Dear Mr R., We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. They have been shared with our management team for future improvements. We hope to welcome you back very soon, and we hope your next visit will be even more pleasant than the previous one. Sincerely, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Kacper G. Solo - Confirmed reviews ALL

The room was very nice with a comfortable bad. The hotel is located 10 minutes walk from the Republic square and a 3 minutes walk to the cafes or 24/7 grocery store. Very nice and helpful people :)

Dear Mr G., Thank you so much for taking the time to share your positive experience. We are truly pleased to learn that you enjoyed our central location, appreciated the attentiveness and kindness of our staff, and found your room nice and comfortable. Your kind feedback is greatly appreciated and serves as a valuable encouragement to our entire team. We are delighted that your stay was a memorable one and look forward to welcoming you back in the future. Sincerely, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Ibrahim A. Solo - Confirmed reviews ALL

It was one of the best travel experiences while staying in Hotel Mercurial Belgrade Excelsior. Comfortable hotel, perfect service and delicious breakfast. This will definitely be my first choice of stay next time I visit Belgrade.

Dear Ibrahim A., We very much appreciate your comments regarding your stay at the Mercure Belgrade Excelsior. It is always a pleasure to receive such positive feedback. We will share your wonderful comments with our team, and we are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Deepa B. Couples - Confirmed reviews ALL

We had a great time at this hotel. It is very well located - right next to the Parliament building and with lot of public transport options nearby. Breakfast is good and the staff at the front desk are very helpful.

Dear Deepa, Thank you so much for your wonderful review! We are delighted that you enjoyed your stay in our historic building and found our location near the Parliament so convenient for exploring Belgrade. It is fantastic to hear that you loved the breakfast and that our front desk team was very helpful. We look forward to welcoming you back for another great stay soon! Warm regards, Mercure Belgrade Excelsior Team

Customer review rating 4.5/5

Antony S. Solo - Confirmed reviews ALL

I was upgraded to a suite on the top floor which was a nice surprise, the only negative of my stay was there wasn’t a stand up shower in the room just a stand alone bath with a loose shower head

Dear Antony, Thank you for your feedback. We are thrilled you enjoyed the complimentary upgrade to our top-floor suite! We appreciate your note regarding the bathroom layout. While many guests enjoy the standalone bath, we understand that a walk-in shower provides extra convenience. Your comments have been shared with our management team for future improvements. We hope to welcome you back soon! Warm regards, Mercure Belgrade Excelsior Team

Other web-users rate our hotel

  • 303 reviews 9.4/10 Location
  • 328 reviews 8/10 Room
  • 392 reviews 9.4/10 Service
  • 11 reviews 9.3/10 WiFi
  • 156 reviews 8.6/10 Breakfast
  • 133 reviews 9.3/10 Cleanliness
  • 96 reviews 7.8/10 Vibe
  • 37 reviews 4.8/10 Value

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