Mercure Belgrade Excelsior 4 stars

Customer review rating (ALL Rating) 4.8/5 478 reviews

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Description

Hotel extras

  • Located in Belgrade city center, within walking distance to all major sites.

  • Pet-friendly, non-smoking property, with smoking allowed only on the 2nd floor terrace.

  • All rooms feature free Wi-Fi, opening windows, minibar, safe, LED TV, slippers, and hairdryer.

  • Restaurant offering locally and internationally inspired cuisine, with no single-use plastics.

  • Green Key certification.

Our accommodation(s)

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Hotel location

Mercure Belgrade Excelsior

Kneza Milosa 5
11000 BELGRADE
Serbia

GPS:44.809764, 20.465626

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

IVO

Restaurant and Lounge IVO offers you international tastes paired with the best of Serbia. Guests can enjoy our local and international cuisine from 07:00 to 23:00.

Our guest reviews

Our guest reviews

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ALL Rating  4.8/5  478 reviews

TripAdvisor Rating  4.3/5  944 reviews

Certificate of excellence 2025

Very nice

TripAdvisor rating 5.0/5

JenInMontreal TripAdvisor review

Excellent hotel in a good location. Very comfy rooms/beds with tea/coffee facilities. The breakfast buffet was good, but I just wish they offered that good Serbian flatbread instead of the industrial stuff. I didn't see a toaster, but no biggie.

Dear JenInMontreal, Thank you so much for taking the time to share your experience and for your wonderful rating! We truly appreciate your kind words about our rooms, location, and breakfast. Your comments are very valuable to us, and we’ll be sure to share them with our team as we continue to enhance our breakfast offerings. Please note that a toaster is available on our breakfast buffet, and we hope that on your next visit you will have the chance to “make up” for the first time and enjoy it! We look forward to welcoming you back to Mercure Belgrade Excelsior hotel soon! Warm regards, Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Zuzanna Z. Couples - Confirmed reviews ALL

The hotel staff left absolutely nothing to be desired! Took great care of us from the get go, provided us with a very sweet welcome note and Christmas cookies, answered all of our potential questions and always treated us with exceptional kindness and warmth! It really made our stay!

Dear Ms. Z., Thank you very much for your wonderful feedback and for awarding us a perfect score! We are truly delighted to hear that our team made such a positive impression and helped create a memorable stay for you. Your kind words about the warm welcome, attentive service, and overall hospitality mean a great deal to us, especially knowing it enhanced your experience during the festive season. It was our pleasure to have you as our guest, and we sincerely hope to welcome you back again very soon. Warm regards, Mercure Belgrade Excelsior Team

Customer review rating 4.5/5

Jani T. J. Couples - Confirmed reviews ALL

Everywhere at the hotel the service was very friendly and smiling. The breakfast was good and had many local foods. Room wss cosy and clean.

Dear Mr. J., Thank you very much for sharing your feedback. We are pleased to hear that you experienced friendly and welcoming service throughout the hotel and that you enjoyed our breakfast selection, including local specialties. It is also rewarding to know that you found your room cozy and clean. Your kind comments are greatly appreciated and motivate our team to continue providing a high standard of service. We hope to have the pleasure of welcoming you again in the future. Sincerely, Your Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Sasa L. Solo - Confirmed reviews ALL

I had a chance to spend a few days in this wonderful hotel during Christmas and NYE holidays. Location is great, rooms are nicely done, clean and spacious but most of all, I'd like to praise their staff. Kind, accommodating and always with a smile, it's been a real pleasure to stay in Hotel Mercure Belgrade and I will deffinitely come back.

Dear Sasa L., Thank you for sharing your positive feedback regarding your recent stay at Mercure Belgrade Excelsior. We are delighted to hear that you enjoyed our central location, spacious and clean accommodations, and, most importantly, the service provided by our dedicated team. Your kind words about our staff are greatly appreciated, and we strive to create memorable experiences for all our guests. We look forward to welcoming you back on your next visit. Best regards, Mercure Belgrade Excelsior Team

Customer review rating 5.0/5

Maja O. Solo - Confirmed reviews ALL

Hotel Mercure Belgrade Excelsior has a perfect central location. Rooms are spacious and beautifully designed, well maintained and kept perfectly clean. Bed was really comfy and I had such a wonderful sleep. Really kind and gentle staff, polite and willing to help with every request I had. I will definitely be back next time I visit our lively capitol of Belgrade!

Dear Maja O., Thank you for your kind words regarding your recent stay at Mercure Belgrade Excelsior. We are delighted to hear that you appreciated our central location, spacious accommodations, and the comfort of our beds. It is also rewarding to know that our staff provided you with the assistance you needed during your visit. We look forward to welcoming you back on your next trip to Belgrade, and we will continue to strive to provide an exceptional experience for all our guests. Best regards, Mercure Belgrade Excelsior Team

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Other web-users rate our hotel

  • 289 reviews 9.1/10 Location
  • 323 reviews 8.4/10 Room
  • 383 reviews 9.7/10 Service
  • 9 reviews 8.5/10 WiFi
  • 140 reviews 8.8/10 Breakfast
  • 133 reviews 9.4/10 Cleanliness
  • 96 reviews 8/10 Vibe
  • 52 reviews 8.8/10 Food

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