Grand Mercure Khao Lak Bangsak 5 stars

Customer review rating (ALL Rating) 4.8/5 2,063 reviews

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Description

Hotel extras

  • Room decoration is influenced by the southern Thai home interior and the local culture.

  • Rooms are built in Thai traditional architecture buildings.

  • All Rooms are wrapped around by tropical garden and palm trees and canal flowing through.

  • Pool Access Deluxe rooms are offer a swimming experience directly from your terrace.

  • Our Great & Friendly Staff Ensure Your Perfect Stay at Grand Mercure Khao Lak Bangsak.

Our accommodation(s)

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Hotel location

Grand Mercure Khao Lak Bangsak

71 Moo7, Bangmuang District, Ampur Takuapa
82190 PHANG NGA
Thailand

GPS:8.801849, 98.263283

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,063 reviews

Customer review rating 4.5/5

Maxine B. Couples - Confirmed reviews ALL

Very good room, good food and great staff.

Dear Maxine, Thank you for your positive feedback regarding your recent stay. We are delighted to hear that you enjoyed your room, the dining options, and the service from our team. Your satisfaction is our priority, and we look forward to welcoming you back soon. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 4.5/5

Kirstie C. Families - Confirmed reviews ALL

Thank you! We enjoyed 8 nights here for 30th wedding anniversary holiday with our 3 teen/adults. Beautiful resort with lovely rooms, amazing gardens & great facilities. We loved our time at the beach & pool and meals, especially the delicious options at buffet breakfast. Thank you to "In" at the SOAK bar- his great funny friendly manner always made us feel welcome. And thank you "Joy" for decorating our bed.

Dear Kirstie, Thank you for your wonderful feedback regarding your recent stay at Grand Mercure Khao Lak Bangsak. We are delighted to hear that you enjoyed your 30th wedding anniversary holiday with your family and appreciated our beautiful resort, facilities, and delicious buffet breakfast. It is also heartwarming to know that our team members, In and Joy, contributed positively to your experience. We strive to create memorable moments for our guests, and your kind words reaffirm our efforts. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 4.5/5

Gary L. M. Couples - Confirmed reviews ALL

Overall the hotel was excellent. The food was wonderful and the location and pools were great. The beach was very nice. Above that the staff were so friendly and helpful for our whole stay. The air conditioning worked great but the cold air was directed at the bed so it did blow on us a bit much during the night.

Dear Gary, Thank you very much for your detailed feedback and for rating your stay so positively. We’re delighted to hear that you enjoyed the food, pools, beach, and especially the friendly and attentive service from our team throughout your visit. Your kind recognition of Khun Annie and Khun Kris is truly appreciated, and we will be pleased to share your compliments with them. We also thank you for your comment regarding the air-conditioning airflow. This has been shared with our team for review, as your comfort is important to us. We truly appreciate your recommendation and hope to welcome you back again in the future. Grand regards, Grand Mercure Khao Lak Bangsak Team

Customer review rating 5.0/5

Donald K. B. Couples - Confirmed reviews ALL

I don’t think that I have ever been on vacation and enjoyed every moment. Wonderful place, best team and a great experience.

Dear Donald, Thank you very much for your wonderful feedback and perfect rating. We’re truly delighted to hear that you enjoyed every moment of your stay and that our resort and team met your expectations. Your kind words mean a great deal to us, and we sincerely hope to have the pleasure of welcoming you back again for another memorable experience. Grand regards, Grand Mercure Khao Lak Bangsak Team

Customer review rating 4.5/5

Chandrakant P. Couples - Confirmed reviews ALL

Great beachfront hotel, all staff very friendly, polite and accommodating. This was our second stay here and would return again.

Dear Chandrakant P., Thank you for your kind words and recommendation. We are delighted to hear that you enjoyed your stay with us and appreciated our friendly staff. It is always a pleasure to welcome back returning guests, and we look forward to your next visit. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Other web-users rate our hotel

  • 803 reviews 8.6/10 Location
  • 1,424 reviews 8.9/10 Room
  • 1,897 reviews 9.3/10 Service
  • 10 reviews 6.7/10 WiFi
  • 912 reviews 8.8/10 Breakfast
  • 781 reviews 8.7/10 Comfort
  • 754 reviews 8.3/10 Beach
  • 627 reviews 8.5/10 Cleanliness

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