Grand Mercure Khao Lak Bangsak 5 stars

Customer review rating (ALL Rating) 4.8/5 2,059 reviews

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Description

Hotel extras

  • Room decoration is influenced by the southern Thai home interior and the local culture.

  • Rooms are built in Thai traditional architecture buildings.

  • All Rooms are wrapped around by tropical garden and palm trees and canal flowing through.

  • Pool Access Deluxe rooms are offer a swimming experience directly from your terrace.

  • Our Great & Friendly Staff Ensure Your Perfect Stay at Grand Mercure Khao Lak Bangsak.

Our accommodation(s)

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Hotel location

Grand Mercure Khao Lak Bangsak

71 Moo7, Bangmuang District, Ampur Takuapa
82190 PHANG NGA
Thailand

GPS:8.801849, 98.263283

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  2,059 reviews

Customer review rating 4.0/5

Paul O. Families - Confirmed reviews ALL

After a 3 night trip to Bangkok, we stayed at the Grand Mercure for 10 nights in a swim up room with our girls in the adjacent room to us. I chose the hotel for its relaxing boutique feel. Our rooms, 1405 and 1406 were gorgeous. Very spacious, comfortable bed, good toiletries and best of all, the balconies with 2 comfortable sunbeds and a separate seating area. For us, they were ideally situated on the sunny side of the hotel, half way between the lobby and the beach with the breakfast restaurant less than 1 minute away. Stepping straight down into the pool with jacuzzi areas was fabulous and well worth the extra money. We tended to relax there until mid afternoon and then head to the beach for a few hours and to watch the sunset. The hotel is quiet. There is little in terms of entertainment, just some live music on a couple of evenings. The Christmas buffet was overpriced for the overall experience and it should have least have included one drink each. There was some miscommunication over our buffet dinner. Luckily we checked the previous evening otherwise we’d have turned up to find our names were not on he list! Other than that, a very pleasant stay with warm welcoming staff.

Dear Paul, Thank you for sharing your positive experience at Grand Mercure Khao Lak Bangsak. We are delighted to hear that you and your family enjoyed the relaxing atmosphere and the comfort of your swim-up rooms. It is wonderful to know that the spacious accommodations, along with the proximity to the beach and breakfast restaurant, contributed positively to your stay. We appreciate your feedback regarding the Christmas Eve buffet. While we strive to offer a memorable dining experience, we understand your concerns about the pricing and entertainment. Your insights will be shared with our food and beverage team for future consideration. We are glad that you explored local eateries and enjoyed authentic Thai cuisine. It is fantastic to hear that you took advantage of our activities, such as Muay Thai and beach yoga, and found our staff to be attentive and helpful. We hope to welcome you back for another peaceful retreat in the future. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 4.5/5

Joanne E. O. Families - Confirmed reviews ALL

Hotel is stunning and well located on the beach, with lots of beach bars very close by. The restaurant and beach bar are reasonably priced and serve great food. Staff were all very friendly. Breakfast was great in terms of selection but often crowded.

Dear Joanne, Thank you for your kind feedback regarding your recent stay with us. We are delighted to hear that you enjoyed our stunning location, the quality of our dining options, and the friendliness of our staff. We appreciate your comments about the space in the breakfast restaurant we are limited in our ability to maximize the space further, however we do also offer a buffet line in the upstairs area of the restaurant which is generally less frequented than the downstairs area. We apologize if this wasn't indicated to you during your stay. We hope to welcome you back in the future. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 5.0/5

Jenni K. K. Couples - Confirmed reviews ALL

The hotel area was very beautiful and the room was very nice.

Dear Jenni K. K., Thank you for your kind words regarding the design of the hotel and the quality of our rooms. It is always gratifying to receive positive feedback from our valued guests, we look forward to welcoming you back in the future. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 5.0/5

Doina T. Families - Confirmed reviews ALL

Very good experience, friendly staff, amazing terrace and delicious breakfast.Nothing to complain, perfect place for relax.

Dear Doina, Thank you for your kind words regarding your experience at our hotel. We are delighted to hear that you enjoyed our friendly staff, the terrace, and our breakfast offerings. Your positive feedback inspires us to maintain our high standards of service. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Customer review rating 5.0/5

Morraine Q. Couples - Confirmed reviews ALL

Beautiful decorated and very spacious rooms on a nice beach away from the hustle and bustle of the main town loverly kind and caring staff who couldn’t do enough for us

Dear Morraine Q., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our tranquil beach location, spacious rooms, and the attentiveness of our staff. Your satisfaction is our priority, and your kind words inspire us to continue delivering exceptional experiences. Grand Regards Paul Smith General Manager Grand Mercure Khao Lak Bangsak

Other web-users rate our hotel

  • 802 reviews 8.6/10 Location
  • 1,418 reviews 8.9/10 Room
  • 1,900 reviews 9.3/10 Service
  • 10 reviews 6.7/10 WiFi
  • 909 reviews 8.8/10 Breakfast
  • 869 reviews 7.9/10 Amenities
  • 769 reviews 8.8/10 Comfort
  • 761 reviews 8.4/10 Beach

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