Mercure Hotel Duesseldorf Sued 4 stars
Customer review rating (ALL Rating) 3.7/5 104 reviews
ALLSAFE approved hotel
The Mercure Düsseldorf Süd hotel is the ideal starting point for business travelers. 9 meeting rooms for up to 300 people are also available. For guests traveling for leisure, the hotel is a good base for excursions in the local area.
Am Schönenkamp 9
HALTESTELLE AM SCHOENENKAMP: 785 AM SCHOENENKAMP
DUESSELDORF AIRPORT At 17.6km / 10.94 miles
DUESSELDORF HBF At 8.9km / 5.53 miles
Check-in from - Check out up to
Our restaurant serves up delightful regional and international cuisine for you to sample, as well as attractive lunch ideas from Monday to Saturday. In fine weather, why not try the terrace with its barbecue options and enjoyable social events.
The 121 rooms have a modern design and a warm atmosphere. A large desk and free WIFI in all rooms allow you to work comfortably and undisturbed.
100% genuine reviews from our guestsFind out more
TripAdvisor rating 2.0/5
scouarnecjacques Business - TripAdvisor review
Several complaints to the main desk adressed to to management. They never reply and just don’t about their customer. This hotel need to be renewed and is not at Mercure level you can expect. They should at least talk with their customers
OK but super hot due to no air conditioning
Customer review rating 2.0/5
Katharina Families - Confirmed reviews ALL
The overall experience was OK. We had some trouble sleeping because the rooms have been way too hot. We wenn downstairs and mentioned it and we could not be helped. When we woke up in the morning we were covered in some red itchy dots (Moskitos or bed bugs?)
Dear Katharina Zygmunt, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel Düsseldorf Süd
Customer review rating 1.5/5
Anonymous Business - Confirmed reviews ALL
There is no AC working. The internet is with papers where should have been woth a simple password or a click
Dear Shklqim Salii, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Mercure Hotel Düsseldorf Süd
TripAdvisor rating 4.0/5
781willi Business - TripAdvisor review
A very nice hotel with a very friendly staff. Hotelroom is nice and clean. The breakfast is acceptable in this difficult time with the corona virus. Parking is unfortunately to expensive. You can find plenty of space around where you pay nothing.
Corna safe stay
Customer review rating 3.0/5
Joeri Friends - Confirmed reviews ALL
So this was pretty okay stay given the times. Nothing special also nothing short. The staff we had could handle our broken german, at arrival we did notice broken german may work better than English. So I guess I need to thank my high school teacher. On saturday morning the breakfast was cut of early before we woke up, because no one came before 9.10 in the morning. which was a bit of shame given we were there at 9.20 assuming it would be till ten.
Our most recent 20 reviews
In partnership with TripAdvisor