Mercure Hotel Duesseldorf Sued

Mercure Hotel Duesseldorf Sued 4 stars

Customer review rating (ALL Rating) 3.7/5 112 reviews

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Description

Hotel extras

The Mercure Düsseldorf Süd hotel is the ideal starting point for business travelers. 9 meeting rooms for up to 300 people are also available. For guests traveling for leisure, the hotel is a good base for excursions in the local area.

ALLSAFE approved hotel

Hotel location

Mercure Hotel Duesseldorf Sued

Am Schönenkamp 9
40599 DUESSELDORF
Germany

  • HALTESTELLE AM SCHOENENKAMP:  785 AM SCHOENENKAMP

  • By plane

    DUESSELDORF AIRPORT At 17.6km / 10.94 miles

  • By train

    DUESSELDORF HBF At 8.9km / 5.53 miles

GPS:51.189465, 6.86391

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

RESTAURANT

Our restaurant serves up delightful regional and international cuisine for you to sample, as well as attractive lunch ideas from Monday to Saturday. In fine weather, why not try the terrace with its barbecue options and enjoyable social events.

Our accommodation(s)

The 121 rooms have a modern design and a warm atmosphere. A large desk and free WIFI in all rooms allow you to work comfortably and undisturbed.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  112 reviews

TripAdvisor Rating  3.5/5  321 reviews

Bad management

TripAdvisor rating 2.0/5

scouarnecjacques Business - TripAdvisor review

Several complaints to the main desk adressed to to management. They never reply and just don’t about their customer. This hotel need to be renewed and is not at Mercure level you can expect. They should at least talk with their customers

OK but super hot due to no air conditioning

Customer review rating 2.0/5

Katharina Families - Confirmed reviews ALL

The overall experience was OK. We had some trouble sleeping because the rooms have been way too hot. We wenn downstairs and mentioned it and we could not be helped. When we woke up in the morning we were covered in some red itchy dots (Moskitos or bed bugs?)

Dear Katharina Zygmunt, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Mercure Hotel Düsseldorf Süd

NO Ac

Customer review rating 1.5/5

Anonymous Business - Confirmed reviews ALL

There is no AC working. The internet is with papers where should have been woth a simple password or a click

Dear Shklqim Salii, Thank you for taking the time to tell us about your experience at the Mercure Hotel Duesseldorf Sued. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Sincerely, Mercure Hotel Düsseldorf Süd

nice hotel

TripAdvisor rating 4.0/5

781willi Business - TripAdvisor review

A very nice hotel with a very friendly staff. Hotelroom is nice and clean. The breakfast is acceptable in this difficult time with the corona virus. Parking is unfortunately to expensive. You can find plenty of space around where you pay nothing.

Corna safe stay

Customer review rating 3.0/5

Joeri Friends - Confirmed reviews ALL

So this was pretty okay stay given the times. Nothing special also nothing short. The staff we had could handle our broken german, at arrival we did notice broken german may work better than English. So I guess I need to thank my high school teacher. On saturday morning the breakfast was cut of early before we woke up, because no one came before 9.10 in the morning. which was a bit of shame given we were there at 9.20 assuming it would be till ten.

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