Novotel London Stansted Airport 4 stars

Customer review rating (ALL Rating) 4.3/5 1,403 reviews

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Description

Hotel extras

  • Our bright and airy rooms are 17 sqm, feature a separate work area, a 55 inch LCD TV and WiFi

  • 8 fully-equipped meeting rooms for up to 250 guests

  • Easy access shuttle running every 30 minutes

  • In-house bar & restaurant serving international cuisine

  • Over 500 onsite car parking spaces for all guests

Our accommodation(s)

Hotel location

Novotel London Stansted Airport

Round Coppice Road
CM24 1SF STANSTED
United Kingdom

GPS:51.876566, 0.211697

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

HOTEL RESTAURANT

Join us in our stylish restaurant for a variety of international and innovative dishes, prepared with fresh and locally sourced ingredients. If you are flying off early enjoy our hearty breakfast or choose from a selection of light and healthy options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,403 reviews

TripAdvisor Rating  4.5/5  1,377 reviews

Certificate of excellence 2024

Novotel Hotel Stansted

TripAdvisor rating 5.0/5

1003Martin Couples - TripAdvisor review

A very enjoyable stay in a comfortable room and very helpful Staff. The Breakfast was also enjoyable.

Dear Martin Thank you for your kind review. I am delighted you enjoyed your stay, found your room comfortable and staff helpful. The team look forward to welcoming you back to the hotel in the future.

Amazing

TripAdvisor rating 5.0/5

Lmummy611 Families - TripAdvisor review

Absolutely amazing service and food. Their gluten free options are clearly explained and plentiful! (Which was a pleasant surprise!) Our waiter Dimitar went above and beyond for us, he was friendly and brilliant with both of our children. He couldn’t do enough for us and our boys found him highly entertaining with his glass tricks! Definitely recommended to anyone looking to stay and eat at Stansted. Will return! Thanks again Dimitar!

Dear Lmummy611 Thank you for your kind review. Also, thank you for mentioning Dimitar who looked after you and your family in the restaurant. Dimitar will be delighted with your feedback. I am pleased you found the gluten free options clearly explained and plentiful. I am also pleased your boys were entertained. Thank you for your recommendation and for looking to stay again The team look forward to welcoming you and your family back to the hotel in the future.

Exceptional

TripAdvisor rating 5.0/5

donie t TripAdvisor review

Unfortunately due to the worst car hire company ever, Green Motion, I was left stranded at Stansted Airport. Luckily for me it was right beside the Novotel and I explained my situation at reception. They couldn't possibly have been nicer or kinder to me. I can't speak highly enough of the hotel and especially the staff. I have never experienced the kindness afforded to me that night and I certainly will never ever forget it. I want to single out, Otis, Lilith and Bemardo for special mention and praise. The owners of this hotel couldn't have picked better, more helpful or professional staff. Once again thank you all so much for everything you all did for me.

Dear Donie Thank you for your kind review. Also, thank you for mentioning Otis, Lilith and Bernardo who looked after you during your stay. They will be delighted with your feedback. I am pleased they were able to assist you, and you found the staff helpful and professional. The team look forward to welcoming you back to the hotel in the future.

I don´t think I will be back

TripAdvisor rating 1.0/5

Evelynawingman TripAdvisor review

I had to go there for a trip to London, but I won´t be comming back. The staff was very rude at reception and at breakfast. Very strange managers shouting at reception and with staff. Prices are very high and the food is not so great. I wouldn´t recommend to eat at this hotel, instead go to the town or somehwere else and get some better food.

Dear Evelyn Thank you for your review. I have noted your comments, and please rest assured this is not the level of service you can usually expect to receive. Again, thank you.

OTIS is an absolute gem

TripAdvisor rating 5.0/5

Rebecca B TripAdvisor review

Well what can I say… OTIS what an amazing staff member, I travel around the uk and stay frequently at different hotels. Most receptions are very welcoming and staff are friendly, but Otis went above and beyond to give me the most outstanding service I’ve ever experienced, we need more members like Otis on front of house. Give this guy a pay rise 🔥

Dear Rebecca Thank you for your kind review. Also, thank you for your kind comments regarding the service you received from Otis. Otis will be delighted with your feedback. I am pleased Otis went above and beyond to give you outstanding service. The team look forward to welcoming you back to the hotel in the future.

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Other web-users rate our hotel

  • 1,181 reviews 8.3/10 Location
  • 1,703 reviews 7/10 Room
  • 1,599 reviews 8.7/10 Service
  • 24 reviews 6.9/10 WiFi
  • 773 reviews 6.3/10 Cleanliness
  • 765 reviews 6.3/10 Food
  • 546 reviews 7.6/10 Breakfast
  • 521 reviews 4.2/10 Value

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