Mercure Hatfield Oak Hotel 3 stars

Name: Mercure Hatfield Oak Hotel | 3 Star Hotel - ALL
Address: Roehyde Way, Hertfordshire, HATFIELD, AL10 9AF, United Kingdom
Telephone: +441707275701
Rating: 3.6

Customer review rating (ALL Rating) 3.6/5 310 reviews

Roehyde Way, Hertfordshire, AL10 9AF HATFIELD, United Kingdom

Description

Mercure Hatfield Oak Hotel

Hotel for travellers looking for local and authentic experiences

Welcome to Hatfield! We have introduced intensified hygiene & prevention measures to ensure your safety. The ALLSAFE label represents our new elevated cleanliness protocols and provides assurance that these standards are being met in this hotel.

Katherine Webster-Brown, Hotel Manager

The 3-star Mercure Hatfield Oak hotel is conveniently located just minutes away from the M25 and the A1, making it ideal for travel. Luton, Stansted and Heathrow Airports are can also all be reached easily from this hotel. Guests can find major attractions nearby, including Galleria Shopping Centre, Woburn Safari Park and Whipsnade Zoo. Standard, Privilege and Suite room options are available at this hotel, all of which are have been designed with style and comfort in mind.

After busy days, guests can unwind and enjoy a delicious meal in the bright and accommodating Gallery Restaurant, which serves Regionally inspired cuisine in a relaxed atmosphere. The hotel bar is open daily, and offers an impressive selection of drinks. The hotel boasts five meeting rooms which are fully-equipped to professional standard. The space can accommodate up to 100 guests comfortably, making it a great location for conferences and business events.

Hotel extras

Five fully-equipped meeting rooms for up to 100 guests
Gallery restaurant serving international cuisine
An ALLSAFE Clifton Environmental certified hotel
Just 25 minutes to LONDON Kings Cross by rail
Located nearby the M25, M1 and A1 with complimentary onsite parking for 100 cars

ALLSAFE approved hotel

Our accommodation(s)

All rooms have Flatscreen TV with Freeview Channels - FREE WiFi - Hairdryer - Direct Dial Telephone - Complimentary Tea & Coffee making facilities. Why not upgrade to a Junior Suite? You can enjoy all the same facilities as a standard room, plus larger work desk with modem business phone, relaxing lounge area with bed settee and large screen TV.

Room

Standard Room with 1 double bed

2 persons
0 m² / 0 sq ft

Bedding 1 x Double bed(s)

Room

Standard Room with 2 single beds

Non contractual photo

2 persons

Bedding 2 x Twin bed(s)

Room

Privilege Room with 1 kingsize bed

2 persons

Bedding 1 x King size bed(s)

Room

Junior Suite king size bed with sofa

4 persons

Bedding 1 x King size bed(s)

Hotel location

Mercure Hatfield Oak Hotel

Roehyde Way, Hertfordshire
AL10 9AF HATFIELD
United Kingdom

GPS:51.745675, -0.241452

Telephone +44 1707 275701

+44 1707 266033

HATFIELD

Railway station

Access: 4.83 km / 3 mi 10 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

In summary

On site

Car park
Restaurant
Wheelchair accessible hotel
Wi-Fi
Breakfast
Bar
Meeting rooms

THE GALLERY RESTAURANT

In the mornings, we serve our delicious English breakfast, with a choice of your favourite items. Enjoy dinner in The Gallery Restaurant with our delicious, seasonal restaurant menus.

Our guest reviews

Pleasant hotel, excellent staff.

Adrian Business - 12/28/2022 Confirmed reviews ALL

Have stayed in the Hatfield Oak several times, so I generally know what to expect. Allocated a room closer to reception than I usually get, which made a welcome change. Evening meal a bit below the normal high standard, but breakfast improved compared with previous visit. As always, the staff were great :)

Dear ADRIAN D., We very much appreciate your comments regarding your recent stay at Mercure Hatfield Oak Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future. Yours sincerely, Craig Operations Manager

Comfortable

Anonymous Business - 12/22/2022 Confirmed reviews ALL

The hotel was clean, comfortable and very warm. The service was acceptable

Dear KIM T., We very much appreciate your comments regarding your recent stay at Mercure Hatfield Oak Hotel. I am sorry for the mis-information you were given however i was please to read the team were able to resolve the problem. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future. Yours sincerely, Craig Operations Manager

Nice room, staff need training

Gavin Business - 12/20/2022 Confirmed reviews ALL

Dear GAVIN E., Thank you for taking the time and trouble to complete a survey following your recent stay at Mercure Hatfield Oak Hotel. Our team do all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Thank you again for bringing these important issues to our attention, as it is only through such constructive comments and observations that we are able to continually monitor and so improve the services we provide.

Bar staff

hannahbM3921UM Families - 12/13/2022 TripAdvisor review

The girls who I believe where named Orla and Amy are very professional and made me feel very comfortable with being at the hotel with my 2 children and should be praised and noticed by management. They also helped on request with a smile and care and offered to adapt menu in order to cater for the family this was only done with Orla using her eniciative and thinking outside the box. THANKYOU so much girls .

Good stay

Mike Families - 12/12/2022 Confirmed reviews ALL

Very satisfactory. Heating system was very good

Dear MIKE A., We very much appreciate your comments regarding your recent stay at Mercure Hatfield Oak Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future. Yours sincerely, Craig Operations Manager

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