Mercure Hatfield Oak Hotel

Mercure Hatfield Oak Hotel 3 stars

Customer review rating (ALL Rating) 3.8/5 239 reviews

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Description

Hotel extras

  • Five fully-equipped meeting rooms for up to 100 guests

  • Gallery restaurant serving international cuisine

  • An ALLSAFE Clifton Environmental certified hotel

  • Just 25 minutes to LONDON Kings Cross by rail

  • Located nearby the M25, M1 and A1 with complimentary onsite parking for 100 cars

ALLSAFE approved hotel

Hotel location

Mercure Hatfield Oak Hotel

Roehyde Way, Hertfordshire
AL10 9AF HATFIELD
United Kingdom

Telephone +44 1707 275701

Fax +44 1707 266033
  • By plane

    LUTON At 30km / 18 miles

  • By train

    HATFIELD At 4.83km / 3 miles

GPS:51.745675, -0.241452

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

THE GALLERY RESTAURANT

In the mornings, we serve our delicious English breakfast, with a choice of your favourite items. Enjoy dinner in The Gallery Restaurant with our delicious, seasonal restaurant menus.

Our accommodation(s)

All rooms have Flatscreen TV with Freeview Channels - FREE WiFi - Hairdryer - Direct Dial Telephone - Complimentary Tea & Coffee making facilities Why not upgrade to a Junior Suite? You can enjoy all the same facilities as a standard room, plus larger work desk with modem business phone, relaxing lounge area with bed settee and large screen TV

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  239 reviews

TripAdvisor Rating  4.0/5  886 reviews

Customer review rating 4.0/5

Andyf Business - Confirmed reviews ALL

repeat business stay, following a previous poor experience. pleased to report that things had improved. helped by room upgrade

Dear Mr F., We very much appreciate your comments regarding your recent stay at Mercure Hatfield Oak Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. I'm goad were able to improve on your previous experience. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future. Yours sincerely, Craig Fitzpatrick Operations Manager

Friendly, welcoming environment

Customer review rating 4.5/5

Jacob C. Couples - Confirmed reviews ALL

Comfortable, fulfilled expectations Staff were engaging and helpful. Welcoming and happy to assist. Decor was somewhat underwhelming but still fresh and modern. Clean and well maintained. The staff made it entirely! Coming from a long hospitality background it was enjoyable to see staff whom enjoyed making everything a better experience. Hat goes off to the individual who suggested setting off from Cockfosters to pop into Camden for the day after we checked out great advice and greatly appreciated.

Dear Mr C. , We very much appreciate your comments regarding your stay at the Mercure Hatfield Oak Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Katherine

Short stay

Customer review rating 3.5/5

Judith Friends - Confirmed reviews ALL

Pretty good, check in great, got extra milk etc, room a bit too warm and didn't open window due to rpad traffic, good choice of breakfast, service great.

Thank you for your feedback

Fleeting visit

Customer review rating 3.5/5

Anonymous Couples - Confirmed reviews ALL

Wedding stay over.

Thank you for committing on the recent stay with us

Wildly overpriced, very brown and tired.

Customer review rating 2.0/5

J N. Solo - Confirmed reviews ALL

Stayed over for a colleagues wedding. I paid 80 something pounds for the room for a Friday night. In all honesty, had I paid two thirds of this, I would have overpaid. Everything was brown and shabby and didn’t feel very clean. The staff were all nice and helpful though but the reality is this is a hotel that no one has spent money on in 15 years. Better off with a travel lodge/ premiere inn.

Dear Mr N., Thank you for taking the time to tell us about your experience at the Mercure Hatfield Oak Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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