Mercure Hatfield Oak Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 13 reviews

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Mercure Hatfield Oak Hotel - Image 1
Mercure Hatfield Oak Hotel - Image 2
Mercure Hatfield Oak Hotel - Image 3
Mercure Hatfield Oak Hotel - Image 4
Roehyde Way, Hertfordshire, AL10 9AF HATFIELD, United Kingdom

Description

Hotel extras

  • Five fully-equipped meeting rooms for up to 100 guests

  • Gallery restaurant serving international cuisine

  • Just 25 minutes to LONDON Kings Cross by rail

  • Located nearby the M25, M1 and A1 with complimentary onsite parking for 100 cars

Our accommodation(s)

Hotel location

Mercure Hatfield Oak Hotel

Roehyde Way, Hertfordshire
AL10 9AF HATFIELD
United Kingdom

GPS:51.745675, -0.241452

Telephone
Fax +44 1707 266033

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

THE GALLERY RESTAURANT

In the mornings, we serve our delicious English breakfast, with a choice of your favourite items. Enjoy dinner in The Gallery Restaurant with our delicious, seasonal restaurant menus.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  13 reviews

Pleasant hotel, excellent staff.

Customer review rating 3.5/5

Adrian Business - Confirmed reviews ALL

Have stayed in the Hatfield Oak several times, so I generally know what to expect. Allocated a room closer to reception than I usually get, which made a welcome change. Evening meal a bit below the normal high standard, but breakfast improved compared with previous visit. As always, the staff were great :)

Dear ADRIAN D., We very much appreciate your comments regarding your recent stay at Mercure Hatfield Oak Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future. Yours sincerely, Craig Operations Manager

Comfortable

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

The hotel was clean, comfortable and very warm. The service was acceptable

Dear KIM T., We very much appreciate your comments regarding your recent stay at Mercure Hatfield Oak Hotel. I am sorry for the mis-information you were given however i was please to read the team were able to resolve the problem. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future. Yours sincerely, Craig Operations Manager

Nice room, staff need training

Customer review rating 3.0/5

Gavin Business - Confirmed reviews ALL

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Dear GAVIN E., Thank you for taking the time and trouble to complete a survey following your recent stay at Mercure Hatfield Oak Hotel. Our team do all take great pride in providing our guests with the highest standards of service, therefore I am very sorry to learn that we failed to meet your expectations on this occasion; please allow me to express my sincere apologies. Thank you again for bringing these important issues to our attention, as it is only through such constructive comments and observations that we are able to continually monitor and so improve the services we provide.

Good stay

Customer review rating 4.5/5

Mike Families - Confirmed reviews ALL

Very satisfactory. Heating system was very good

Dear MIKE A., We very much appreciate your comments regarding your recent stay at Mercure Hatfield Oak Hotel. It is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. Thank you again for sharing your experience and we look forward to warmly welcoming you again in the near future. Yours sincerely, Craig Operations Manager

Good stay

Customer review rating 4.0/5

Anonymous Solo - Confirmed reviews ALL

The hotel was warm. Staff were mainly friendly. The bar staff were very helpful. The presentation of the hotel looks improved from when I last stayed pre covid. Nice hotel to stay in

Dear Guest, Thank you for taking the time to post a review following your recent stay with us here at the MERCURE Hatfield We hope to welcome you back soon]

Other web-users rate our hotel

  • 9 reviews 10/10 Location
  • 42 reviews 5.3/10 Room
  • 31 reviews 6/10 Service
  • 27 reviews 3.9/10 Cleanliness
  • 14 reviews 5.6/10 Food
  • 13 reviews 4.3/10 Breakfast
  • 9 reviews 4.2/10 Vibe
  • 7 reviews 0.8/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.