Mercure Hatfield Oak Hotel 3 stars
Customer review rating (ALL Rating) 3.8/5 223 reviews
ALLSAFE approved hotel
Five fully-equipped meeting rooms for up to 100 guests
Gallery restaurant serving international cuisine
An ALLSAFE Clifton Environmental certified hotel
Just 25 minutes to LONDON Kings Cross by rail
Located nearby the M25, M1 and A1 with complimentary onsite parking for 100 cars
Roehyde Way, Hertfordshire
AL10 9AF HATFIELD
United Kingdom
LUTON At 30km / 18 miles
HATFIELD At 4.83km / 3 miles
GPS:51.745675, -0.241452
Check-in from - Check out up to
In the mornings, we serve our delicious English breakfast, with a choice of your favourite items. Enjoy dinner in The Gallery Restaurant with our delicious, seasonal restaurant menus.
Relaxing bar and lounge area, ideal location for food and drink offering, as well as small meetings. Guests may also enjoy the latest sporting events on Sky Sports
In the morning we serve our sumptuous English style breakfast. Choose your favourite items for a great start to the day, and enjoy the fresh coffee or our range of speciality teas.
The Hotel can offer you not just the wedding party but we also have a civil wedding license, so you can get married and have the wedding reception all under one roof! Plan your perfect wedding with our help and assistance all the way.
All rooms have Flatscreen TV with Freeview Channels - FREE WiFi - Hairdryer - Direct Dial Telephone - Complimentary Tea & Coffee making facilities Why not upgrade to a Junior Suite? You can enjoy all the same facilities as a standard room, plus larger work desk with modem business phone, relaxing lounge area with bed settee and large screen TV
Customer review rating 2.5/5
Wayne T. Business - Confirmed reviews ALL
We have stayed at the Hotel many times but this time i have to say the food was not good at all i had the chicken and ribs, the chicken was overcooked and very dry the ribs were crunchy as they had also een overcooked and the chips were undercooked, on a posertive note the new IPA that you have is very good
Customer review rating 4.0/5
Raphaella Y. Couples - Confirmed reviews ALL
We could hear absolutely everything as the rooms wall are paper thin When we arrived no acknowledgement about our loyalty status, the fact that the room was free (FBB) so it's a bit dangerous that the team doesnt know they had to take a voucher from us, it could result in free rooms being given to stranger, as Silver we should have got late checkout and drink voucher , we got neither of it which tells me the team is not trained on the ALL scheme. Team polite to the bear minimum, when we passing by they dont even glance up to welcome anyone. I didnt feel welcome
Customer review rating 2.0/5
Andyf Business - Confirmed reviews ALL
Booked three night stay for business. Opted for privilage room for advertisied extras: Nespresso machine no capsules supplied during entire stay (asked three times and emailed once) bathrobe and slippers, free soft drinks - only provided after emailing on first evening. Hot towel rack (in room 302) not working. Air con / heater not working (radiator provided) Musty smell in room on entry (cleared after night with window open). Food in bar very limited, with some options running out. Food quality overall was not great, meat balls served unevenly heated (obviously microwaved). Some staff excellent, others rather indifferent. TBH expected better of Accor hotel.
Customer review rating 0.5/5
Linda H. Friends - Confirmed reviews ALL
Booked 16 rooms for wedding guests. Grandmas room flooded shower was blocked. Family room bed was not made up. Could NOT book early book in time for two rooms where guest were travelling from a far. Receptionist was so unhelpful and not very welcoming. Was charged for two rooms as they could not find the number we were staying in. Utterly unprofessional. My stress level over the hotel was to the point of crying. Hand on heart would not use them again.
Customer review rating 4.5/5
Jacqueline Couples - Confirmed reviews ALL
Nice quite room with comfy bed all staff very friendly, easy to park, good location for our requirements, only reason not a 10 is because the breakfast was chaotic and cold
Our most recent 20 reviews
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