Mercure Bangkok Sukhumvit 24

Customer review rating (ALL Rating) 4.5/5 272 reviews

Mercure Bangkok Sukhumvit 24 - Image 1
Mercure Bangkok Sukhumvit 24 - Image 2
Mercure Bangkok Sukhumvit 24 - Image 3
Mercure Bangkok Sukhumvit 24 - Image 4

Description

ALLSAFE approved hotel

Hotel extras

  • The hotel is only 100 m from BTS SkyTrain Phrom Phong station.

  • Guests are only few step aways from the palatial malls of Emporium and EmQuartier.

  • Vue Bar rooftop on level 29 offers delicious food & drinks with fabulous view of Bangkok.

  • Ascend to the rooftop fitness centre for a workout or refreshing dip in the stunning pool.

  • Flexible meeting facilities with modern, comfortable with the latest technology

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Mercure Bangkok Sukhumvit 24

5.1 Sukhumvit Road Soi 24, Khlong Tan, Klong Toey
10110 BANGKOK
Thailand

GPS:13.729386, 100.569332

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  272 reviews

TripAdvisor Rating  4.0/5  167 reviews

Location is good, rooms condition is average

Customer review rating 3.0/5

Hm Business - Confirmed reviews ALL

It's my second time at this hotel. I booked two rooms and both had issues. One room had a very low water pressure and no hot water. The other room had a very strong sewage smell. I reported that to the front desk but it wasn't handled, forcing me to change a room. The gym is unmaintained and the pool water are auper cold for no reason. While the staff are nice and tentative, the overall maintenance level is low.

Dear Haim M., Thank you for taking the time to tell us about your experience at the Mercure Bangkok Sukhumvit 24. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Cedrix Cornet Executive Assistant Manager

Super Staff soo Welcoming 😃

TripAdvisor rating 5.0/5

tjumunjy TripAdvisor review

We loved to stay here soo much we came back 3 times in one holiday.. The staff are Amazing.. They could not be more helpful and caring.. Ying that works at the daily bar looked after us on are stay so well, she made the place feel like home from home.. she is a real asset to the hotel with her smile and kindness 🙏

Dear tjumunjy, It was truly lovely to read your kind words and we are thrilled you had a wonderful experience with us. Our team strive to deliver the highest levels of service to all of our guests, and I am so delighted we achieved this. I will make sure that Khun Ying is recognize for her professionalism and service minded. Thank you again for sharing your experience and we very much look forward to warmly welcoming you back again in the near future. Kind regard Cedrix Cornet Executive Assistant Manager

What a find

Customer review rating 5.0/5

Sebastian Couples - Confirmed reviews ALL

This Mercure hotel is outstanding. From the moment you step inside the team make you feel at home. The room was surprisingly chic and stylish. Beautifully decorated and super comfortable bed. It is situated never close to the BTS station and 3 shopping malls . Will definitely be staying here again.

Dear Mr S., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedrix Cornet Executive Assistant Manager

Fantastic team. Professional and courteous

Customer review rating 5.0/5

B. H. C. Families - Confirmed reviews ALL

They will not fail you and deserve a 5 star hotel rating.

Dear Mr B., We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedrix Cornet Executive Assistant Manager

Totally is good.

Customer review rating 4.0/5

Chatchai J. Couples - Confirmed reviews ALL

It would be quite better if you could provide me with more information about the Accor Plus member renewal because I saw the public communication about the Accor Plus everywhere in the hotel but the reservation staff can not give us the details for renewing that I got the message via email, honestly, I'd like to renew my member with the human to clarify the benefit and data that I have, in my opinion, that it should be clear and better than email.

Dear Khun Chatchai, We very much appreciate your comments regarding your stay at the Mercure Bangkok Sukhumvit 24. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In regard to your comment, our staff have reached out to you to advise about the next step for the renewal of your membership. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cedrix Cornet Executive Assistant Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,512 reviews 9.7/10 Location
  • 1,105 reviews 7.1/10 Room
  • 864 reviews 8.4/10 Service
  • 36 reviews 8/10 WiFi
  • 521 reviews 8.8/10 Cleanliness
  • 329 reviews 8.1/10 Breakfast
  • 262 reviews 9/10 Food
  • 250 reviews 8.9/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Bangkok