Fable Auckland, MGallery 5 stars

Customer review rating (ALL Rating) 4.2/5 1,265 reviews

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58 60 Queen Street, Auckland Cbd, 1010 AUCKLAND, New Zealand

Description

Hotel extras

  • Boutique Hotel with personalised service

  • Bespoke meeting services

  • Valet Parking available

  • Cooke's Restaurant & Bar

  • Gym, jacuzzi and sauna

Our accommodation(s)

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Hotel location

Fable Auckland, MGallery

58 60 Queen Street, Auckland Cbd
1010 AUCKLAND
New Zealand

GPS:-36.845635, 174.766814

Telephone
Fax +64 9 309 9978

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

COOKE'S RESTAURANT AND BAR

Enjoy the very best cuisine made with ingredients from local and artisan produce, including sustainable meat and organic chicken, sustainably caught long-line caught fish, free-range eggs and organic milk, organic and biodynamic wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  1,265 reviews

TripAdvisor Rating  4.5/5  1,141 reviews

Certificate of excellence 2024

A fantastic 5 star experience

TripAdvisor rating 5.0/5

Mobile45857644776 TripAdvisor review

The customer service, cleanliness, and attention to detail are impeccable. I was greeted at the door by a very professional concierge, who was accomodating and brought my luggage directly to my room and helped us book a last minute reservation on the viaduct. Thank you for the wonderful experience.

Dear Mobile45857644776, Thank you so much for your glowing feedback. We are absolutely thrilled to hear that you appreciated our customer service, cleanliness, and attention to detail. It’s wonderful to know that our concierge team provided such a warm and professional welcome. Delivering seamless, memorable experiences for our guests is always our top priority, and your kind words are truly rewarding. We are delighted that your stay with us was so enjoyable and hope to welcome you back to Fable Auckland for another exceptional visit soon! Warm regards, Leo Chief Concierge and Guest Experience Manager Fable Auckland

3 star experience

Customer review rating 0.5/5

Rosie Couples - Confirmed reviews ALL

Didn’t service our room. Even after I asked them at 4pm after it not being done all day they still didn’t change the sheets! Just pulled up the bed. Breakfast was awful. Took an age to check in as the woman didn’t seem to speak English. Really bad experience! Waste of a lot money

Amazing stay

Customer review rating 5.0/5

Natalia I. Business - Confirmed reviews ALL

Excellent room size upgrade. Sauna and hot tub were nice. Amazing dinner at the restaurant.

Dear Natalia, Thank you for your wonderful feedback and perfect 100/100 rating! We are absolutely delighted to hear that you had such an amazing stay with us at Fable Auckland. It’s fantastic to know that you enjoyed the room size upgrade and took advantage of our sauna and hot tub facilities. We’re thrilled that your dining experience at our Cooke's restaurant was equally memorable - our culinary team will be overjoyed to hear your kind words. Providing our guests with exceptional service and comfort is always our top priority, and it’s incredibly rewarding to hear that we met your expectations. We can’t wait to welcome you back for another outstanding stay in the future! Warm regards, Leo Chief Concierge and Guest Experience Manager Fable Auckland

Lovely rooms. Disorganised breakfast.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Rooms lovely. Breakfast was chaos with only a few customers. Staff didn’t seem to know what was going on and were very slow on service despite there only being a few customers. Disappointing.

Dear Sharanjit P., Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed our lovely rooms, but we’re truly sorry to learn about the disorganization during breakfast service. Your feedback regarding the slow service and lack of coordination is concerning and does not reflect the high standards we strive to provide. We have shared your comments with our restaurant team to ensure immediate improvements are made to enhance the dining experience for all our guests. We appreciate your honesty, and we hope you might consider staying with us again in the future so we can provide a more seamless and enjoyable experience. Warm regards, Leo Chief Concierge and Guest Experience Manager Fable Auckland

Good location. Treated differently cause we weren’t paying full price.

Customer review rating 2.0/5

Jessica M. Friends - Confirmed reviews ALL

Very nice rooms. Except we had people from the room next door knocking on our door more than 5 times from 10pm till midnight. We rang the front desk and nothing was done. Was extremely disappointing.

Dear Jessica, Thank you for sharing your experience with us. While we’re glad to hear you appreciated our location and found the rooms to your liking, we sincerely apologize for the disturbances and the disappointing response to your concerns. Your comfort and peace during your stay are very important to us, and we regret that this was not the experience you had. Please rest assured that your feedback has been shared with our team to ensure such issues are handled more effectively in the future. Thank you once again for bringing this to our attention. Warm regards, Leo Chief Concierge and Guest Experience Manager Fable Auckland

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Other web-users rate our hotel

  • 855 reviews 9/10 Location
  • 1,224 reviews 7.4/10 Room
  • 1,097 reviews 8/10 Service
  • 23 reviews 0.6/10 WiFi
  • 685 reviews 5.9/10 Comfort
  • 479 reviews 8.4/10 Vibe
  • 308 reviews 6.7/10 Breakfast
  • 278 reviews 6.1/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.