Fable Auckland, MGallery

Fable Auckland, MGallery 5 stars

Customer review rating (ALL Rating) 4.4/5 1,338 reviews

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Hotel extras

  • Boutique Hotel with personalised service

  • Bespoke meeting services

  • Valet Parking available

  • Cooke's Restaurant & Bar

  • Gym, jacuzzi and sauna

ALLSAFE approved hotel

Hotel location

Fable Auckland, MGallery

58 60 Queen Street, Auckland Cbd
1010 AUCKLAND
New Zealand

GPS:-36.845635, 174.766814

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Bar
Near the property
  • Car park

COOKE'S RESTAURANT AND BAR

Enjoy the very best cuisine made with ingredients from local and artisan produce, including sustainable meat and organic chicken, sustainably caught long-line caught fish, free-range eggs and organic milk, organic and biodynamic wines.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,338 reviews

TripAdvisor Rating  4.5/5  954 reviews

Embarrassing

Customer review rating 1.5/5

Rb Business - Confirmed reviews ALL

Stayed at the hotel a few times before (2+ years back) when it was named differently and I guess under different management and decided to go again. What a mistake! Staff had to words that they were responding to everything with: "sorry" and "covid". As soon as they threw covid into their response the expected all to be excused and forgiven like shortage of cleaners, since my room has not been cleaned or maintained half the stay. The only time they cleaned it is after I spent 45min arguing it with various hotel managers, after which they gracefully came to clean it. Stuff like coffee machine still not switched on at 7:15am and them unable to make a coffee, and very lame continental breakfast, made me feel like a third grade citizen throughout the stay, for which I paid good money, upfront. Sure if they are charging $90 a night this would all be fine, but for almost $300 one would definitely expect more. Luckily, there are other options to look at for next time, as this hotel will not see me again.

Well located

Customer review rating 4.0/5

Simondo Couples - Confirmed reviews ALL

The concierge service was fantastic. Would prefer the continental breakfast to be a mini buffet. The room is smaller than what we had last time. Didn't realize there were 2 different sizes for the superior queen when booking - disappointed on that.

Nice place with polite staff and good food

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Had a nice stay there. Good food and very friendly staff

Nowhere Near What It Was

Customer review rating 2.0/5

Ben Couples - Confirmed reviews ALL

Room not ready until 16:30, no housekeeping service, none of the usual little extras. Not advised of any of this in advance, not even when we check in, only after we’d had to wait in the bar for 40 minutes for our room to be ready. A one off $30 credit to make up for it was almost insulting. This place used to be great, but it’s not even close to good value for money now, there’s many cheaper hotels with much better service.

Customer review rating 1.5/5

Aj Couples - Confirmed reviews ALL

For the price of the accommodation I would have expected a higher level of service, staff on reception were not overly friendly, room was not serviced (due to staffing/Covid) and had to ask multiple times for towels. The room was beautifully decorated but nothing special that would have been expected for luxury accommodation. Unfortunately there is a nightclub close by and the rooms aren’t soundproofed.

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Other web-users rate our hotel

  • 566 reviews 8.1/10 Location
  • 904 reviews 7.4/10 Room
  • 970 reviews 8.2/10 Service
  • 15 reviews 2/10 WiFi
  • 470 reviews 5.8/10 Comfort
  • 385 reviews 8.7/10 Vibe
  • 237 reviews 7.4/10 Breakfast
  • 188 reviews 6.6/10 Cleanliness

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