Mercure Cayenne Royal Amazonia hotel 4 stars

Customer review rating (ALL Rating) 4.2/5 912 reviews

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Hotel extras

Located 10 minutes from the city center, the Royal Amazonia hotel is the ideal location for your business and leisure stays. With 134 rooms, 1 business corner, 8 meeting rooms, 1 wellness center with beauty therapist, fitness room, 1 bar and 2 restaurants

Our accommodation(s)

Hotel location

Mercure Cayenne Royal Amazonia hotel

45 Rue De L Ara Bleu
French Guiana

GPS:4.934794, -52.304628

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  912 reviews

TripAdvisor Rating  3.5/5  344 reviews

Clean rooms , VERY bad internet .

Customer review rating 3.0/5

B. Friends - Confirmed reviews ALL

Bad breakfast , lots of flies near and on food , I know you're proud of your French, but a little English is helpful .

Expensive for not much

Customer review rating 0.5/5

Anonymous Business - Confirmed reviews ALL

It seems like something else disguised as an hotel. Expensive, weird and AC is not always working. The bar is limited. Try harder


Customer review rating 3.5/5

Meemee R. Solo - Confirmed reviews ALL


There’s not much choice here but this is one of the better ones

Customer review rating 2.0/5

Hardpack Friends - Confirmed reviews ALL

Airline staff all stay here between flights. Breakfast was great with a big selection. The room was clean and everything worked. On the other hand, bar service was awful. Staff disinterested and slow. No service by the pool including towels. On checking in the receptionist told me my rate didn’t include breakfast but when I checked my reservation, it did so she corrected it. Don’t bother ordering a bar snack as it will be sent to your room even though I made it clear we were at the pool bar so it was cold when eventually arrived. The physical aspects of the hotel were ok with plenty of parking but service really lets this place down. I’d stay somewhere else next time if there were more choice


Customer review rating 5.0/5

Jerome Couples - Confirmed reviews ALL

a small place of paradise in hostile Guyana

Dear guest, We very much appreciate your comments regarding your stay at the Mercure Cayenne Royal Amazonia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GABRIEL J. General Manager

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Other web-users rate our hotel

  • 72 reviews 7.3/10 Location
  • 269 reviews 6/10 Room
  • 328 reviews 7.3/10 Service
  • 24 reviews 0.8/10 WiFi
  • 127 reviews 5.8/10 Comfort
  • 120 reviews 5.2/10 Food
  • 116 reviews 7.5/10 Breakfast
  • 97 reviews 4.7/10 Cleanliness

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