Mercure Cayenne Royal Amazonia hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 888 reviews

Best price
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Mercure Cayenne Royal Amazonia hotel - Image 1
Mercure Cayenne Royal Amazonia hotel - Image 2
Mercure Cayenne Royal Amazonia hotel - Image 3
Mercure Cayenne Royal Amazonia hotel - Image 4
45 Rue De L Ara Bleu, 97300 CAYENNE, French Guiana

Description

Hotel extras

  • Royal Sushi Bar: the best sushi in town

  • Spacious rooms with comfortable bedding

  • 2 outdoor swimming pools for your comfort

  • Several seminar and banquet spaces

  • An excellent breakfast buffet

Our accommodation(s)

See availabilities

Room

Classic room with balcony

Photo out of - Classic room with balcony

The comfort of the Classic rooms with a balcony offering a relaxation area and plenty of beautiful natural light.

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • 30 m² / 322 sq ft
  • Bedding 1 x King size bed(s)
See availabilities

The comfort of a Classic room with twin beds

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Single bed(s) x2

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The extremely spacious Superior rooms immerse guests in a harmonious, relaxing atmosphere. The lounge corner with sofa bed is perfectly suited to business, romantic or family stays. A cozy space offering calm and serenity.

Max. number of persons
4
Area
From 34 m² / 365 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Treat yourself to the experience of our comfort room with exclusive Mercure premium bedding, Bluetooth speaker, Nespresso machine and other freebies for better relaxation or work.

Max. number of persons
4
Area
From 34 m² / 365 sq ft

Bedding

King size bed(s) x2

Double sofa bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

The Suites are formed of two rooms: a bedroom with 1 large bed and a lounge with a sofa bed. The Suites are perfectly suited to business stays and offer superior comfort for leisure guests. Additional extras: a Nespresso machine and a balcony.

Max. number of persons
4
Area
From 44 m² / 473 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Hair dryer in bathroom
  • Mirror

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet

Tv Facilities

  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Double Glazing
  • Opening windows
  • Shoe polisher

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Mercure Cayenne Royal Amazonia hotel

45 Rue De L Ara Bleu
97300 CAYENNE
French Guiana

GPS:4.934794, -52.304628

Telephone
Fax +594 594 30 13 13

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 134 rooms
  • 9 rooms for people with reduced mobility
  • 2 connecting rooms
  • 134 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Spanish
  • French
  • Portuguese

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Shoe shine machine

Porter

  • Porter

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

6 Meeting rooms

Business Center

  • Self service business center

Well-being

Swimming pool

  • Outside
  • On site

Fitness center

  • On site

ROYAL SUSHI

Photo out of - ROYAL SUSHI

Take a culinary trip to Japan in the cozy atmosphere of the Royal Sushi Bar. Your taste buds will appreciate the innovative recipes created by our sushi chef.

Cooking style
Japanese
Capacity
40
Accessibility
Accessible service
97300 Cayenne, French Guiana

Other informations

Services

  • Wheelchair access
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card
  • Cheque
  • Other

Take a culinary trip to Japan in the cozy atmosphere of the Royal Sushi Bar. Your taste buds will appreciate the innovative recipes created by our sushi chef.

With its traditional carbet shelter at the edge of the pool, our bar is both refined and welcoming, whether for a professional meeting or a drink among friends. Enjoy a break in this open space where everything designed to help you enjoy the moment.

A fitness area with plenty of light, boasting state-of-the-art equipment

Say "I do" at the Royal Amazonia. Our teams will help you to create the wedding of your dreams.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  888 reviews

Customer review rating 4.5/5

Michel M. Business - Confirmed reviews ALL

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

Customer review rating 3.0/5

Sonia Z. Families - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 5.0/5

Didier F. D. Business - Confirmed reviews ALL

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour au Mercure Cayenne Royal Amazonia. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Customer review rating 5.0/5

Nicolas L. Business - Confirmed reviews ALL

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour au Mercure Cayenne Royal Amazonia. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Customer review rating 1.5/5

Philippe T. Couples - Confirmed reviews ALL

Monsieur, Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

Customer review rating 3.0/5

Sonia Z. Families - Confirmed reviews ALL

Dirty plate in corridor, dirty couches in entrance needing upholstery steam clean, bathroom that is quite old,...

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 5.0/5

Didier F. D. Business - Confirmed reviews ALL

O top

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour au Mercure Cayenne Royal Amazonia. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs.

Customer review rating 5.0/5

Nicolas L. Business - Confirmed reviews ALL

Prestations impeccables

Monsieur, Nous vous remercions pour vos commentaires suite à votre séjour au Mercure Cayenne Royal Amazonia. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Customer review rating 1.5/5

Philippe T. Couples - Confirmed reviews ALL

We booked one night in a hotel and a special Valentine's Day dinner. We arrived at 8:00 p.m. and had an aperitif and starter. At 11:00 p.m. we never had the main course and dessert despite our reminders to the waiters. We ended up leaving completely disappointed by this lack of consideration. We contacted hotel managers twice to express our dissatisfaction, who told us that we would be called back and this was never the case.

Customer review rating 4.5/5

Nadeige U. Couples - Confirmed reviews ALL

Loana was above and beyond to make my stay memorable.. Thank you so much for the late checkout I appreciate it very much. A shout out to the bar men they were also incredible with their inspiration cocktails...

Customer review rating 5.0/5

Sandra B. Business - Confirmed reviews ALL

Great service

Customer review rating 4.5/5

David G. Friends - Confirmed reviews ALL

Nice property. Employees are friendly. Room is comfortable and strong WiFi. Breakfast is good but way overpriced for €30. Should be maybe €15.

Customer review rating 2.0/5

Valerie L. Business - Confirmed reviews ALL

Personnel très accueillant mais pas de wifi chambre 309, ce qui est compliqué quand on vient pour des raisons professionnelles. De plus, la plupart des appareils de la salle de sport ne fonctionnent plus, ce qui était vraiment le plus de l'hôtel

Customer review rating 4.5/5

Alexandra D. Business - Confirmed reviews ALL

Chambre très propre et restauration excellente restauration

Customer review rating 4.5/5

Sandie H. K. C. Business - Confirmed reviews ALL

Personnel agréable, chambre propres et qualité des prestations très satisfaisante

Customer review rating 4.5/5

Franck D. Business - Confirmed reviews ALL

L'accueil, l'hôtel, la chambre, la literie, RAS. La personne au bar le soir a terni quelque peu cette image du séjour parfait.

Customer review rating 4.5/5

Juliette R. Business - Confirmed reviews ALL

Hôtel bien situé, les chambres sont agréables, le petit déjeuné est bon

Other web-users rate our hotel

  • 78 reviews 7.5/10 Location
  • 271 reviews 6.1/10 Room
  • 303 reviews 7.8/10 Service
  • 26 reviews 4.7/10 WiFi
  • 132 reviews 6/10 Comfort
  • 109 reviews 7.9/10 Breakfast
  • 103 reviews 6.1/10 Food
  • 93 reviews 6/10 Cleanliness

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