Mercure Cayenne Royal Amazonia hotel 4 stars

Name: Mercure Cayenne Royal Amazonia hotel - ALL
Address: 45 Rue De L Ara Bleu, CAYENNE, 97300, GF
Telephone: +594594391515
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 949 reviews

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Mercure Cayenne Royal Amazonia hotel - Image 1

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45 Rue De L Ara Bleu, 97300 CAYENNE, French Guiana

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Mercure Cayenne Royal Amazonia hotel

Hotel for travellers looking for local and authentic experiences

Located in French Guiana, the Mercure Cayenne Royal Amazonia hotel offers a host of amenities, including a bar lounge, two restaurants, a spa with hammam, hot tub and beauty therapist, a fitness room, a swimming pool and 8 meeting rooms for seminars and b anquets. With 134 spacious rooms including 19 Superior Rooms and 18 Suites, the Royal Amazonia charms guests with its subtle blend of modern décor, high-quality equipment and refined atmosphere with oriental accents.

A French and European region of South America covered by nearly 20 million acres (8 million hectares) of undisturbed forest, with large rivers and streams. Guyana boasts an exceptionally rich natural heritage that it strives to protect.

Hotel extras

Located 10 minutes from the city center, the Royal Amazonia hotel is the ideal location for your business and leisure stays. With 134 rooms, 1 business corner, 8 meeting rooms, 1 wellness center with beauty therapist, fitness room, 1 bar and 2 restaurants

Our accommodation(s)

Room

Classic Room - 1 double bed

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic room with balcony

2 pers. max
30 m² / 322 sq ft

Bedding 1 x King size bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Classic room - twin beds

2 pers. max
30 m² / 322 sq ft

Bedding 2 x Single bed(s)

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Fees and taxes included

1 night | 1 adult

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Not available on the dates requested See availabilities

Room

Superior room - double bed and sofa

4 pers. max
34 m² / 365 sq ft

Bedding 1 x King size bed(s) and 1 x Double sofa bed(s)

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Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Privilege Room - 1 double bed and sofa

4 pers. max
34 m² / 365 sq ft

Bedding 2 x King size bed(s) and 2 x Double sofa bed(s)

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Suite

Two-room suite-1 double bed and a sofa

4 pers. max
44 m² / 473 sq ft

Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)

From NaN EUR NaN EUR Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Mercure Cayenne Royal Amazonia hotel

45 Rue De L Ara Bleu
97300 CAYENNE
French Guiana

GPS:4.934794, -52.304628

+594 594 39 15 15

+594 594 30 13 13

JARDIN BOTANIQUE

Botanical gardens

Access: 2.9 km / 1.8 mi 5 min drive

CULTURES GUYANAISES

Museums

Access: 3.7 km / 2.3 mi 10 min drive

CENTRE VILLE

Tourist attraction

Access: 3.9 km / 2.42 mi 10 min drive

AGORA

Cinema district

Access: 9 km / 5.59 mi 12 min drive

ZOO DE MONTSINERY

Zoo

Access: 28 km / 17.4 mi 32 min drive

MONTABO

Beach area

Access: 10 m / 0.01 mi 5 min walk

CC SUPER U REMIRE

Shopping centre/mall

Access: 3.9 km / 2.42 mi 6 min drive

FAMILY PLAZA

Shopping centre/mall

Access: 9 km / 5.59 mi 12 min drive

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

BRASSERIE ROYALE

A delicious blend of traditional French cuisine and Creole flavors in a cozy and warm atmosphere. Welcome to La Brasserie Gastronomique restaurant at the Royal Amazonia, a favorite spot for connoisseurs of gourmet cuisine.

ROYAL SUSHI

Take a culinary trip to Japan in the cozy atmosphere of the Royal Sushi Bar. Your taste buds will appreciate the innovative recipes created by our sushi chef.

Meetings & Events

Number of Meeting Room: 6
Surface of the largest room: 270 m² / 2906.253 sq ft
Maximum seats capacity: 400
Maximum capacity for banquets: 200

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 949 reviews

TripAdvisor Rating 3.5/5 349 reviews

They don't listen to the customer request and lie

Geoffroy Business - 7/8/2024 Confirmed reviews ALL

I asked several times to the front desk to fix my toilets. Each day they said they will. After 5 days they never fix it, it was almost impossible to sit on it. I even had a guy who pretend to call someone to fix it immediately, guess what he probably calls nobody. At more than 1000€ the week it's astonish to have a so low service.

Dear Sir, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Cayenne Royal Amazonia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, GABRIEL J. General Manager

Clean rooms , VERY bad internet .

B. Friends - 2/20/2024 Confirmed reviews ALL

Bad breakfast , lots of flies near and on food , I know you're proud of your French, but a little English is helpful .

Expensive for not much

Anonymous Business - 1/17/2024 Confirmed reviews ALL

It seems like something else disguised as an hotel. Expensive, weird and AC is not always working. The bar is limited. Try harder

confort

Meemee R. Solo - 11/20/2023 Confirmed reviews ALL

confortablement

There’s not much choice here but this is one of the better ones

Hardpack Friends - 8/6/2023 Confirmed reviews ALL

Airline staff all stay here between flights. Breakfast was great with a big selection. The room was clean and everything worked. On the other hand, bar service was awful. Staff disinterested and slow. No service by the pool including towels. On checking in the receptionist told me my rate didn’t include breakfast but when I checked my reservation, it did so she corrected it. Don’t bother ordering a bar snack as it will be sent to your room even though I made it clear we were at the pool bar so it was cold when eventually arrived. The physical aspects of the hotel were ok with plenty of parking but service really lets this place down. I’d stay somewhere else next time if there were more choice

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Web-users rating

Other web-users rate our hotel

86 reviews 7.4/10 Location
288 reviews 6.3/10 Room
365 reviews 7.7/10 Service
25 reviews 2.3/10 WiFi
134 reviews 8.2/10 Breakfast
126 reviews 6.1/10 Comfort
123 reviews 5/10 Food
102 reviews 5.3/10 Cleanliness

31 reviews 7.6/10 Location
95 reviews 6.4/10 Room
139 reviews 8/10 Service
12 reviews 0.8/10 WiFi
38 reviews 8.5/10 Breakfast
37 reviews 5.8/10 Comfort
29 reviews 5.4/10 Food
27 reviews 5.8/10 Cleanliness

7 reviews 7.4/10 Location
44 reviews 6.5/10 Room
48 reviews 7.3/10 Service
20 reviews 6.5/10 Comfort
16 reviews 5.4/10 Cleanliness
15 reviews 8.4/10 Breakfast
11 reviews 4.3/10 Food
10 reviews 7.4/10 Vibe

7 reviews 7.1/10 Location
32 reviews 5.4/10 Room
40 reviews 8.4/10 Service
23 reviews 5.7/10 Comfort
19 reviews 8.1/10 Breakfast
16 reviews 4.6/10 Cleanliness
11 reviews 5.6/10 Pool
11 reviews 5/10 Food

14 reviews 5.9/10 Room
15 reviews 7.7/10 Service
7 reviews 6.2/10 Comfort
7 reviews 5/10 Food

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All our hotels in Cayenne

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.