Raffles Udaipur 5 stars

Customer review rating (ALL Rating) 4.6/5 484 reviews

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Raffles Udaipur Lakeshore, Arrival Limited Plot no 1,, Panwadi, Matoon Girwa, 313024 UDAIPUR, India

Description

Hotel extras

  • Raffles Udaipur offers 137 rooms across a private island and lakeshore by Udai Sagar Lake.

  • Thoughtful, intuitive and discreet, Raffles Butlers are legendary for their graceful service

  • Immerse in holistic gastronomical experiences at our distinct dining venues.

  • Raffles Spa is an oasis within an oasis, where you experience emotional well being.

  • The Ballroom is complemented by five immaculate green gardens for one-of-a-kind celebrations.

Our accommodation(s)

Hotel location

Raffles Udaipur

Raffles Udaipur Lakeshore, Arrival Limited Plot no 1,, Panwadi, Matoon Girwa
313024 UDAIPUR
India

GPS:24.58191, 73.81951

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  484 reviews

Customer review rating 4.5/5

C. C. Couples - Confirmed reviews ALL

We had the pleasure of attending Raffles Udaipur for a wedding. It was an unbelievable 3 days with everything taken care of by the staff in one of the most beautiful locations ever. Every part of the hotel was spectacular, from the rooms, the amenities.

Dear Guest, Thank you for your kind words. We are delighted to hear that the three-day wedding celebration exceeded your expectations and that our team was able to provide seamless service throughout your stay, from the accommodations to the amenities. Your feedback is truly appreciated and will be shared with the entire team, as it serves as wonderful motivation. We look forward to welcoming you back to our tranquil haven whenever your travels bring you to Udaipur again. Warm regards, Rajesh Namby General Manager Raffles Udaipur

Customer review rating 4.5/5

Bhuwin K. Solo - Confirmed reviews ALL

Loved the views

Dear Guest, Thank you for your kind words about the views, we are delighted you enjoyed the experience and had a smooth check-in with Tanu. I understand your initial surprise, and happy to confirm that Raffles is indeed a part of the Accor group, and we are proud to align with their global standards of service and hospitality. Regarding your request to add your Accor membership ID to your booking, I have taken note and will ensure this is applied promptly. We value your loyalty, and we look forward to welcoming you back to our tranquil haven whenever your travels bring you to Udaipur again. Warm regards, Rajesh Namby General Manager Raffles Udaipur

Customer review rating 4.5/5

Jay N. Couples - Confirmed reviews ALL

Being on an isolated island with access only by boat felt like a true vacation. The grounds we excellent and the staff and level of service, exceptional.

Dear Guest, Thank you for taking the time to share your impressions of your recent stay with us. We are delighted to hear that the island setting, our grounds, and the level of service provided by our team lived up to the high standards you expect as a Classic member, and we truly appreciate your kind words. We sincerely apologize for the inconvenience you experienced with the transport of your luggage across the lake. We understand how stressful this can be, especially when you have a flight to catch, and we are already reviewing our baggage handling procedures to ensure that such a situation does not recur. Thank you again for your loyalty and for bringing this to our attention. We deeply value your patronage and hope to have the opportunity to ensure your next visit is seamless and enjoyable. Warm regards Rajesh Namby General Manager Raffles Udaipur

Customer review rating 1.0/5

Jugraj B. Families - Confirmed reviews ALL

The worst service I've ever got in a hotel. Even the food was disgustingly bad. Poor quality food which I would never expect at a luxury property like Raffles. Room service would take 1-2 hours to deliver food and the food was cold and this happened 3 times during our stay. We called room service for someone to clear the plates in our room and no one came all night. The hotel is extremely under staffed and a bit clueless. We were getting late for our flight so we wanted to rush so we called the bell desk in advance to come collect the bags but no one showed up, we had to call 3-4 times for them to come get our bags and after getting late we have to go through the slowest boat which took us almost 15 minutes to reach the lake shore. We requested them for the speed boat but they said the speed boats were occupied to shift luggage. What is the guest supposed to do if they are late for their flight and need to rush? Can't believe the whole property only had 2 speed boats!! The property was amazing no doubt but I can never go and stay there again because of such horrible service and food. Even the restaurant in the property is most of the time non functional because they are preparing for the next wedding event. I don't understand that how a name like Raffles can be used for such sub standard amenities. The property is huge so most of the time we have to use a buggy to move around but the drive way is so narrow for the buggy that it creates a jam and you have to wait for the way to clear most of the time. I would never recommend anyone to host their wedding there because of the poor service and food.

Dear Guest, Thank you for sharing your feedback regarding your recent stay at Raffles Udaipur. We appreciate your kind words about the beauty of our property. However, I sincerely regret to learn that your experience did not meet the high standards we strive to uphold. I would like to address the concerns you raised regarding the service and food quality. It is disappointing to hear about the delays in room service and the quality of food you received. We aim to provide exceptional dining experiences, and I will ensure that this feedback reaches the appropriate team for review. Additionally, I apologize for the inconvenience caused by the transportation arrangements and the challenges with the buggy service. While we strive to accommodate all guests’ needs, it is clear that we fell short in your case. Your insights are invaluable in helping us improve our offerings and service. I hope you will reconsider and give us another opportunity in the future to provide you with the experience you expect from Raffles. Thank you for your understanding and feedback. Warm regards, Rajesh Namby General Manager Raffles Udaipur

Customer review rating 5.0/5

Deepak V. Couples - Confirmed reviews ALL

Raffles Udaipur is one of the most gorgeous properties that my family and I have ever visited. One of only 2 properties in Udaipur located on an island and you need to take a short boat ride to reach the hotel. The rooms are of the highest standard - impeccable! The service was best in class - includes the reception staff, F&B staff, bar tenders and other general support staff. Outstanding stay!!

Dear Guest, Thank you for taking the time to share your wonderful feedback about your recent stay at Raffles Udaipur. We are thrilled to read about the joy your family and you experienced, and we deeply appreciate your recognition of the hotel’s unique charm and the dedication of our team. The serene island location, exquisite room standards, and outstanding service are at the heart of what makes Raffles Udaipur a cherished destination, and it warms our hearts to know we lived up to your expectations. The mention of our meticulously crafted culinary offerings, the creativity of our bar team, and the cultural vibrancy of our evening entertainment is particularly meaningful, as these elements reflect our commitment to providing an unforgettable experience for every guest. Your specific mention of Laxman, Vikas, Monica, Shweta, Abhishek, and Kanika Roy have been shared with the respective teams. We are delighted to learn that their exceptional hospitality and attention to detail left a lasting impression on you. As a Classic member, we truly value your continued loyalty and are honored that Raffles Udaipur has become a highlight in your 30 years of travel. We eagerly anticipate welcoming you back to create even more cherished memories and will ensure your next visit is every bit as extraordinary as your previous one. Warm regards Rajesh Namby General Manager Raffles Udaipur

Other web-users rate our hotel

  • 180 reviews 9/10 Location
  • 254 reviews 9.3/10 Room
  • 663 reviews 8.9/10 Service
  • 332 reviews 9.5/10 Amenities
  • 64 reviews 9.1/10 Comfort
  • 47 reviews 6.2/10 Cleanliness
  • 38 reviews 8.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.