ibis Styles Nairobi Westlands 3 stars

Customer review rating (ALL Rating) 4.3/5 676 reviews

Best price
guarantee
ibis Styles Nairobi Westlands - Image 1
ibis Styles Nairobi Westlands - Image 2
ibis Styles Nairobi Westlands - Image 3
ibis Styles Nairobi Westlands - Image 4
Rhapta Road, Po Box 14746, 00800 NAIROBI, Kenya

Description

Hotel extras

  • Centrally located in Nairobi

  • Safe Hotels Premium Certified, international health and safety standards

  • Free Wi-Fi that is fast and unlimited

  • A happy team that is always ready to welcome you

  • Modern, clean, comfortable and trendy spaces to sleep, dine and work at affordable prices

Our accommodation(s)

Hotel location

ibis Styles Nairobi Westlands

Rhapta Road, Po Box 14746
00800 NAIROBI
Kenya

GPS:-1.265591, 36.798513

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  676 reviews

TripAdvisor Rating  4.5/5  1,622 reviews

Certificate of excellence 2023

WONDERFUL STAFF

TripAdvisor rating 5.0/5

Jamie D TripAdvisor review

Five stars out of five for the kindest, friendliest staff. From Vincent (Head of Security) all the way to the restaurant waiters, especially Mohammad, none could be more helpful. IBIS should be very proud of them. I should also mention that breakfast is amongst the best I have experienced.

JamiedC889FZ, We would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your holiday at ibis Styles Westlands was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful vacation memories. We also appreciate your kind words for our staff, their kindness and helpfulness being undoubtedly one of our hotel's main assets we will definitely congratulate them all on your behalf for their contribution to your wellbeing whilst staying among us. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, Front office manager, Faith Misigoh.

good

Customer review rating 5.0/5

Kenya Solo - Confirmed reviews ALL

good staff

Dear Peimin, we would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your staycation at ibis Styles Nairobi Westlands was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful staycation memories. Sellah Treza Marketing & E-Commerce Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

am a satisfied customer

TripAdvisor rating 5.0/5

catherine w TripAdvisor review

1. Cleanliness: ★★★★★ (5/5) The room was spotless, with fresh linens and well-maintained facilities. 2. Comfort: ★★★★☆ (4/5) The bed was comfortable, and the room was quiet. However, the pillows could have been a bit softer. 3. Service: ★★★★★ (5/5) The staff was exceptionally friendly and went above and beyond to accommodate requests promptly. 4. Amenities: ★★★★☆ (4/5) The gym was well-equipped, and the pool area was clean, but the spa services were fully booked. your staff who was serving us was great.Robert

Dear CatherinewN801KL, Thank you very much for sharing this great review of your recent stay at ibis styles Westlands. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Kind Regards, Front office manager, Faith Misigoh.

Excellent Service

Customer review rating 5.0/5

Carrie Friends - Confirmed reviews ALL

Our group of 8 had a wonderful experience with the ibis staff. From pick up at the airport to the end of our stay the staff was exceptional. Very attentive and kind. Thank you for all your help with getting our group where they needed to be and for all the kindness extended to us. We appreciate you and will be back in future years!

Best Customer Service

Customer review rating 5.0/5

M. Couples - Confirmed reviews ALL

Good communication Best Meals Clean

Dear M., we would like to express our gratitude for the comments you made about your recent visit. They help us to understand how our guests experience their stay with us. It is always our goal to achieve maximum customer satisfaction and we are delighted to hear that your staycation at ibis Styles Nairobi Westlands was an enjoyable one. We continuously strive to deliver high standards and to ensure that all our guests leave with beautiful staycation memories. Sellah Treza Marketing & E-Commerce Manager ibis Styles Nairobi Westlands Telephone: +254 (0)20…

In partnership with TripAdvisor

Other web-users rate our hotel

  • 346 reviews 9.4/10 Location
  • 858 reviews 6.7/10 Room
  • 1,583 reviews 9.4/10 Service
  • 28 reviews 8.7/10 WiFi
  • 393 reviews 3.2/10 Comfort
  • 349 reviews 9/10 Cleanliness
  • 279 reviews 8.8/10 Breakfast
  • 262 reviews 9.6/10 Vibe

Powered by Trustyou

Our other establishments nearby

All our hotels in Nairobi

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.