Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 4,431 reviews

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Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Our accommodation(s)

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Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,431 reviews

TripAdvisor Rating  4.5/5  486 reviews

Certificate of excellence 2024

Satisfied Guest

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

The hotel is in a good location, it was clean, comfortable, and a great staff

Dear Guest, Thank you for such a positive review. It is with great pleasure that we read of your satisfactory stay at our hotel. We are delighted that you found the cleanliness of our premises to meet your expectations and that our comfortable accommodations provided a restful experience. Our staff takes pride in delivering warm hospitality, and we are thrilled that you took notice. Furthermore, our centralized location, directly across from the South Wharf DFO Shopping centre and with direct access to the Melbourne Convention & Exhibition Centre (MCEC), is something we are very proud of, and it is wonderful to know that it enhanced your stay with us. It would be our pleasure to have you return on another occasion. Very best wishes, Novotel Melbourne South Wharf Team

good stay and very well located

Customer review rating 5.0/5

Mariana C. Business - Confirmed reviews ALL

everything was extremely clean and staff was very polite and efficient.

Dear Mariana C., Thank you for such a positive review. We are thrilled to hear that your stay at Novotel Melbourne South Wharf was a satisfying experience. We are delighted that you enjoyed the cleanliness of our hotel, the professionalism and warmth of our staff, and found our location to be highly convenient, directly across from the iconic South Wharf DFO Shopping centre and with direct access to the Melbourne Convention & Exhibition Centre. It's wonderful that you also appreciated the various amenities we offer, from our modern, stylish decor to the diverse dining options with delicious Italian cuisine at Mr Carpano Dining and casual café fare at Allora. Our team takes great pride in maintaining a high standard of service and comfort for our guests, and it's rewarding to know that this shone through during your visit. It would be our pleasure to have you return on another occasion. Very best wishes, Novotel Melbourne South Wharf Team

Stay was great staff great but car parking is a fail

Customer review rating 3.5/5

Paul M. Couples - Confirmed reviews ALL

Car parking is ridiculously expensive

Dear Paul, Thank you for taking the time to review your stay. We are delighted that you enjoyed the helpfulness and attentiveness of our staff. It is truly rewarding to hear that our team members contributed to a pleasant experience during your stay at Novotel Melbourne South Wharf. We are sorry that some aspects of your stay did not meet your expectations. We understand that the cost of car parking can be a concern and we strive to keep our prices competitive while offering convenient, secure parking directly adjacent to the hotel and the DFO South Wharf shopping centre. We appreciate your feedback on this matter and will take it into consideration as we continually seek to enhance our services and guest satisfaction. Our hotel's prime location offers direct access to the Melbourne Convention & Exhibition Centre and is just a stone's throw away from popular city attractions and public transportation options, making it an ideal base for exploring Melbourne. We believe this, along with our modern amenities and dedicated service, provides a valuable experience for our guests. We are looking forward to welcoming you again. All the best! Novotel Melbourne South Wharf Team

Good location in center of the city

Customer review rating 4.0/5

Robi A. Friends - Confirmed reviews ALL

I had Conference at Melbourne Convention Center, so Novotel as 1st choice to stay , close to the event function, and close to the Mall to find some food . Im enjoy staying at Novotel.

Dear Robi, Thank you for taking the time to review your stay. We are delighted that you enjoyed the convenience of our location, our proximity to the Melbourne Convention Center, nearby shopping options, and your overall stay at Novotel Melbourne South Wharf. It is wonderful to hear that our direct access to the MCEC and the South Wharf DFO Shopping Centre contributed positively to your experience, allowing for easy transitions between your conference events and leisure time. We are looking forward to welcoming you again. All the best! Novotel Melbourne South Wharf Team

Excellent service

Customer review rating 5.0/5

Leanne Business - Confirmed reviews ALL

Great location - welcoming staff at front desks - clean and appealing rooms - good amenities - super comfortable bed!

Dear Leanne, We would like to thank you for this review about your recent experience in our hotel. It is with great pleasure that we receive your compliments regarding your stay at Novotel Melbourne South Wharf. We are delighted that you appreciated the service provided by our welcoming staff, the cleanliness and appeal of our rooms, and our range of amenities. Our team takes great pride in offering a comfortable and enjoyable experience, which is complemented by our prime location directly across from the South Wharf DFO Shopping centre and convenient access to the Melbourne Convention & Exhibition Centre. Additionally, the comfort of our beds is often highlighted by our guests, and we're glad to hear that contributed to your satisfaction. We hope to welcome you back. Best wishes, Novotel Melbourne South Wharf Team

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Other web-users rate our hotel

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  • 1,113 reviews 8.7/10 Cleanliness
  • 622 reviews 6.6/10 Breakfast
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  • 439 reviews 9.2/10 Vibe

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