Novotel Melbourne South Wharf 4 stars

Customer review rating (ALL Rating) 4.5/5 4,206 reviews

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Novotel Melbourne South Wharf - Image 1
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7 Convention Centre Place, 3006 SOUTH WHARF, Australia

Description

Hotel extras

  • Directly connected to Melbourne Convention & Exhibition Centre (MCEC)

  • Complimentary Wi-Fi in all rooms and social spaces

  • Discover South Wharf, Melbourne's new playground to meet, dine, shop & stay.

  • 24Hr Fitness Centre with the latest cardio and weight training equipment

  • Neighbouring DFO outlets with 180+ retailer stores

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Melbourne South Wharf

7 Convention Centre Place
3006 SOUTH WHARF
Australia

GPS:-37.825365, 144.950306

Telephone
Fax +61 3 9058 0488

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  4,206 reviews

Customer review rating 5.0/5

Pieter G. Business - Confirmed reviews ALL

Dear Pieter, It was a pleasure to receive your kind feedback. We’re thrilled to hear your business stay at Novotel Melbourne South Wharf met all your expectations. Our team takes pride in delivering warm service, and we’re glad their friendliness and support enhanced your visit. As a valued ALL Accor Classic member, we appreciate your confidence in recommending both our hotel and loyalty program to others. We look forward to welcoming you back. Best wishes, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Pryde A. S. Business - Confirmed reviews ALL

Dear Pryde A., Thank you for choosing our hotel. We are thrilled to hear you had such a wonderful experience during your stay at Novotel Melbourne South Wharf. Our team is delighted that our comfortable accommodations and prime location near Melbourne’s Centre made your business trip efficient. We’re equally pleased our reservation system provided the simplicity you valued for your plans. All of the team very much hope that we will have the chance to see you again very soon. Kind regards, Novotel Melbourne South Wharf Team

Customer review rating 5.0/5

Adam C. Business - Confirmed reviews ALL

Dear Adam, Thank you very much for your kind feedback. We are delighted your business stay at Novotel Melbourne South Wharf left such a positive impression. Our team takes pride in maintaining high cleanliness standards and creating welcoming spaces, particularly in rooms with panoramic city or bay views. Your recognition of our reception staff’s efficiency means a great deal, they strive to make every check-in smooth for our ALL Gold members like you. We look forward to welcoming you back. Best wishes, Novotel Melbourne South Wharf Team

Customer review rating 3.5/5

Anthony B. Couples - Confirmed reviews ALL

Dear Anthony, We thank you for taking the time to provide us with your feedback. We’re delighted our team made such a positive impression during your stay. Their dedication to service reflects our commitment to creating welcoming moments for every guest. That said, we regret your experience with our breakfast offering didn’t align with expectations. Your feedback helps us refine our culinary services while maintaining quality standards. Finally, we’re pleased the Accor ALL App streamlined your booking process. As a Silver member, you’ll continue enjoying benefits designed to enhance future stays through our loyalty program. We hope to welcome you back for an improved experience in the future. Best wishes, Novotel Melbourne South Wharf Team

Customer review rating 3.5/5

Ben F. Couples - Confirmed reviews ALL

Dear Ben, We appreciate your candid feedback; thank you. It’s wonderful to hear our team made you feel welcome and that you enjoyed dining at our Italian-inspired restaurant. Your appreciation for the cleanliness and tranquility of your room aligns with our commitment to creating restful environments for all guests. However, we sincerely regret that some aspects of your stay fell short of your expectations. We take note of your observations about in-room amenities and connectivity, and will review these points carefully. Our complimentary high-speed internet service is regularly maintained, and we encourage guests to contact our 24-hour desk for immediate assistance with any technical needs. Finally, we’re delighted our location near the exhibition centre and DFO added convenience to your visit. The direct access to Melbourne’s Centre makes us a favorite for both business and leisure travelers exploring South Wharf. It would be a pleasure to welcome you again in the future. Best wishes, Novotel Melbourne South Wharf Team

Other web-users rate our hotel

  • 1,930 reviews 9.2/10 Location
  • 2,415 reviews 8.2/10 Room
  • 2,270 reviews 8.7/10 Service
  • 58 reviews 4.3/10 WiFi
  • 1,032 reviews 8.4/10 Cleanliness
  • 539 reviews 6.7/10 Breakfast
  • 462 reviews 5.1/10 Value
  • 373 reviews 8.9/10 Vibe

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