Mercure Thame Lambert Hotel 4 stars

Customer review rating (ALL Rating) 4.3/5 296 reviews

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Mercure Thame Lambert Hotel - Image 1
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Mercure Thame Lambert Hotel - Image 4
London Road, Aston Rowant, Watlington, OX49 5SQ THAME, United Kingdom

Description

Hotel extras

  • 500-yards from J6 of the M40 and 10min from Thame & 5min from Oxford

  • The Kite Restaurant & Bar serves international cuisine

  • Six fully-equipped meeting rooms for up to 120 guests

  • The hotel is capable of hosting weddings and other events

  • ALLSAFE cleanliness and prevention label, verified by Clifton

Our accommodation(s)

Hotel location

Mercure Thame Lambert Hotel

London Road, Aston Rowant, Watlington
OX49 5SQ THAME
United Kingdom

GPS:51.677451, -0.955321

Telephone
Fax +44 1844 351893

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

KITE RESTAURANT AND BAR

KITE RESTAURANT AND BAR AT MERCURE THAME LAMBERT HOTEL, AA ROSETTE AWARD. Taste our delicious classics and a la carte menu. Dining is at the heart of what we do. A superb location in Watlington near Oxford for formal or casual dining.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  296 reviews

Customer review rating 4.5/5

Janet S. Friends - Confirmed reviews ALL

Room was lovely & clean, Breakfast was plentiful and lots of choice. Staff were friendly & helpful, would definitely stay again.

Dear Janet, Thank you for your kind feedback. We’re delighted to hear that you enjoyed your clean and comfortable room, as well as the plentiful breakfast with a great choice of options. It’s also wonderful to know that our team made a positive impression with their friendly and helpful service. We truly appreciate your recommendation and look forward to welcoming you back again soon. Kind Regards Admiral Abbey

Customer review rating 5.0/5

Gill L. Couples - Confirmed reviews ALL

Our superior room was very nice. The bed was more than big enough and we slept well. The room was spacious. The evening we arrived it was dark and wet, and to get to our room we had to use outdoor and indoor corridors. As a wheelchair user it felt tough going. In hindsight, I should have booked an accessible room. The decor was a little bit outdated but we were fine with that. I couldn't get the heating to work efficiently but that may well have been user error! We had room service and the food was absolutely delicious. One little gripe, the room's landline telephone we had to use for ordering room service was quite dirty. I was too tired to ask for it to be cleaned but I have no doubt that if requested, it would have been delt with. Facilities for our dogs were excellent. The courtyard was perfect for them both in the evening and the morning. Our breakfast experience was excellent. I would recommend the eggs royale. Throughout our stay absolutely nothing was too much trouble for the staff. They were friendly but remained professional and super efficient.

Dear Gill, Thank you for taking the time to share such detailed feedback about your stay. We’re delighted to hear that you enjoyed your spacious superior room, had a comfortable night’s sleep, and found the food—both room service and breakfast—to be excellent. It’s also wonderful to know that your dogs were well catered for and that our team made such a positive impression with their friendly, professional, and attentive service. That said, we’re sorry to hear about the challenges you experienced accessing your room, particularly in the wet weather. We completely understand how this could be difficult, and we appreciate your understanding regarding room selection. Your comments are important and will be considered as we continue to improve accessibility for all guests. We also apologize for the issues you encountered with the heating and the cleanliness of the telephone. This is certainly not the standard we aim to maintain, and your feedback has been shared with our housekeeping and maintenance teams to ensure these matters are addressed. Thank you again for your valuable feedback and recommendation. We truly hope to welcome you back in the future, ideally in a room better suited to your needs, for an even more comfortable and seamless stay. Kind Regards Admiral Abbey

Customer review rating 3.5/5

Pete S. Friends - Confirmed reviews ALL

Comfortable hotel with a good location. Bathroom light continually flashed which was annoying. Breakfast items not restocked very quickly however there was a good choice.

Dear Pete, Thank you for sharing your feedback. We’re pleased to hear that you found the hotel comfortable and enjoyed our convenient location. However, we’re sorry to learn about the issue with the bathroom light and the inconvenience it caused during your stay. This is certainly not the standard we aim to provide, and we will ensure this is addressed promptly with our maintenance team. We also appreciate your comments regarding breakfast. While we’re glad you enjoyed the variety on offer, we apologize that items were not replenished as quickly as expected. Your feedback has been shared with our team to help improve our service. Thank you again for your valuable comments, and we hope to welcome you back for an even better experience in the future. Kind Regards Admiral Abbey

Customer review rating 4.5/5

Tony M. Couples - Confirmed reviews ALL

Very large comfortable deluxe room with super bath. All at a very competitive price.

Dear Tony, Thank you for your wonderful feedback. We’re delighted to hear that you enjoyed your spacious and comfortable deluxe room, as well as the bath facilities. It’s also great to know that you found your stay to be good value for money. We truly appreciate your kind comments and hope to welcome you back again soon for another enjoyable stay. Kind Regards Admiral Abbey

Customer review rating 3.5/5

Anne W. Couples - Confirmed reviews ALL

The service was excellent, breakfast as great. The room could have been cleaner especially the skirting boards!!

Dear Anne, Thank you for your feedback. We’re delighted to hear that you enjoyed the excellent service and had a great breakfast during your stay. However, we’re sorry to learn that the cleanliness of your room did not meet expectations, particularly regarding the skirting boards. Please accept our sincere apologies for this oversight. Your comments have been shared with our housekeeping team to ensure that greater attention to detail is maintained moving forward. We appreciate you bringing this to our attention and hope to have the opportunity to welcome you back for a more seamless experience in the future. Kind Regards Admiral Abbey

Other web-users rate our hotel

  • 117 reviews 9.4/10 Location
  • 328 reviews 7.4/10 Room
  • 362 reviews 8.8/10 Service
  • 131 reviews 6.2/10 Cleanliness
  • 126 reviews 6.1/10 Breakfast

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