Ibis Styles Mer. Galerías

Ibis Styles Mer. Galerías 3 stars

Customer review rating (ALL Rating) 4.2/5 1,016 reviews

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Hotel extras

Located within the Plaza Galerias shopping mall with cinema, casino, sport center, restaurants and boutiques, just 25 minutes from the airport, 20 minutes from Puerto Progreso Beach and 1 hour from Yucatán archaeological sites.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Ibis Styles Mer. Galerías

Calle 3 num 218, Ñ * 24 y 60, Colonia Xcumpich
97205 MERIDA
Mexico

GPS:21.039541, -89.6311778

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Pets welcome
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Comfortable, welcoming and modern with a cozy bed and practical bathroom, our rooms offer everything you need for an enjoyable stay. Modern and inviting, the ibis Styles room has everything you need: a large bathroom, modern decor, comfortable bed with duvet, Internet and flat-screen TV with the best international channels. We also have Suites.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,016 reviews

TripAdvisor Rating  3.0/5  79 reviews

Dissatisfied

Customer review rating 2.0/5

José L. G. Business - Confirmed reviews ALL

When I arrive, begging for a bed, the reservations system at reception was re-booting or something like that. Attendant just said, in 20 minutes please. Imagine that al 2:00 AM Next morning, the hotel was full, 100%... so, if you know that situation, why didn't prepare yourself for a better service in breakfast buffet? It became a battle zone for guests. Finally, in the afternoon, maybe 14:00 I watched in my room that they had not done the cleaning. I told to the attendant, she told me that the cleaning service ends by 6:00 PM, not worries. By 8:00, when I came back again, my room was without cleaning service.

Horrible room, bad lighting

Customer review rating 1.5/5

Jose Solo - Confirmed reviews ALL

The rooms color palette and decor is just and awful, hospital cold lighting, cheap paper thing pillows, tired towels, my tv didn’t have a single channel in English, there was no hand towels or wash cloths, no shampoo or conditioner was provided either. The man overseeing the breakfast buffet was very unfriendly and the drinks available tasted terrible

Normal.

Customer review rating 4.5/5

Eduardo C. V. Friends - Confirmed reviews ALL

Normal, sin pena ni gloria.

Bad customer service

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Customer service non existant, specifically in the breakfast area. Rooms are designed very inconvenient, no floor mat so water splashes out of the shower everywhere, mayor safety hazard. I felt discriminated.

Great location and great breakfast included

Customer review rating 3.0/5

Fernando Families - Confirmed reviews ALL

The hotel has direct access to a mall that has everything you may need. Direct acceso to parking lot and a convenience store right next door are a plus. The hotel has lower standards, than usual low cost hotels. For example, we had only two towels in the room for two adults and two kids. No more towels were available that day, according to front desk. There is no shower mat, and no after shower rug. The elevator lock to prevent external people to access other floors did not work (I know it is a safe city). Good internet, too.

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Other web-users rate our hotel

  • 479 reviews 9.6/10 Location
  • 859 reviews 2.9/10 Room
  • 559 reviews 6/10 Service
  • 15 reviews 9.2/10 WiFi
  • 410 reviews 2.3/10 Comfort
  • 384 reviews 5.3/10 Breakfast
  • 352 reviews 2.7/10 Cleanliness
  • 178 reviews 4.4/10 Amenities

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