Ibis Styles Mer. Galerías 3 stars

Customer review rating (ALL Rating) 4.2/5 754 reviews

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Calle 3 num 218, Ñ * 24 y 60, Colonia Xcumpich, 97205 MERIDA, Mexico

Description

Hotel extras

  • We are 3 minutes from SRE and near the US Embassy.

  • 20 min. from the port of Progreso.

  • 25 min. from the Airport.

  • The famous Montejo promenade is 6 k away for walking and seeing the city

  • The Archaeological Zone of Dzibilchaltun is 7 k away

Our accommodation(s)

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Hotel location

Ibis Styles Mer. Galerías

Calle 3 num 218, Ñ * 24 y 60, Colonia Xcumpich
97205 MERIDA
Mexico

GPS:21.039541, -89.6311778

Telephone
Fax 9934781400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  754 reviews

TripAdvisor Rating  3.0/5  99 reviews

Good location, but struggled without hot water for shower and lack of few toiletries on arrival.

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

No hot water in showers. No toilet paper in the rooms. The rest OK.

Dear Jose Leon Terrez B., Thank you for taking the time to tell us about your experience at the Ibis Styles Merida Galerías. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located - Could use more maintenance

Customer review rating 3.0/5

Federico Business - Confirmed reviews ALL

It was well located to the convention centre north of the Central city and has a convenient mall, corner store (OXXO) and pharmacy. Upon arrival, the nightstand and bathroom sink lights did not work, the shower was clogged (I could see hair in the drain), and the curtain would not open. They fixed most the next day but the curtains did not function properly. Additionally, the bedroom door scanner kept falling off when you shut the door and the door wouldn't shut well. There is no safety box and no small fridge. Water wasn't provided (important in a country where water from the faucet is not drinkable). On the plus side, the breakfast was good and plentiful and having an ironing area on each floor was great.

Dear Federico C., Thank you for taking the time to tell us about your experience at the Ibis Styles Merida Galerías. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely,

Not the best option in the town nor the worst !

TripAdvisor rating 4.0/5

ali k Couples - TripAdvisor review

I guess 4 stars is fair enough for ibis styles Merida galerías , They have breakfast included for all categories as far as I understood, Located in one the main shopping centers of Merida with lots of shops and dinning options, It’s tidy and comfy , next to a Oxxo and a pharmacy . They offer bathroom amenities, towels and free water and tea too which is nice for this category and the price you is convenient.

Dear Ali, We very much appreciate your comments regarding your stay at the Ibis Styles Merida Galerías. It is always a pleasure to receive positive feedback and also things to improve. We are a 3 stars hotel, and yes the american breakfast buffet it is in courtesy. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Estancia Agradable

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Acogedora

Dear Cantoral R., We very much appreciate your comments regarding your stay at the Ibis Styles Merida Galerías. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Convenient.

Customer review rating 3.5/5

Juan Business - Confirmed reviews ALL

I found that the hotel has downgraded since my last visit. It wasn’t bad before, but now it’s noticeably worse. The value for money is still okay, and the fact that the hotel is connected to the shopping mall is very convenient, especially for a quick business stop. I understand it's just a 3-star hotel, so I don't expect more services than what is provided. However, I do expect two things: 1. The rooms should be impeccably clean. 2. The services provided should be fully functional. Unfortunately, these expectations were not met. Please take this into consideration. Thanks!

Dear Juan Pablo V., We very much appreciate your comments regarding your stay at the Ibis Styles Merida Galerías. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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Other web-users rate our hotel

  • 405 reviews 9.5/10 Location
  • 731 reviews 2.9/10 Room
  • 472 reviews 6.8/10 Service
  • 15 reviews 5/10 WiFi
  • 368 reviews 2.8/10 Comfort
  • 340 reviews 2.2/10 Cleanliness
  • 311 reviews 6.8/10 Breakfast
  • 191 reviews 3.6/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.