Ibis Styles Mer. Galerías 3 stars

Customer review rating (ALL Rating) 4.1/5 548 reviews

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Calle 3 num 218, Ñ * 24 y 60, Colonia Xcumpich, 97205 MERIDA, Mexico

Description

Hotel extras

  • We are 3 minutes from SRE and near the US Embassy.

  • 20 min. from the port of Progreso.

  • 25 min. from the Airport.

  • The famous Montejo promenade is 6 k away for walking and seeing the city

  • The Archaeological Zone of Dzibilchaltun is 7 k away

Our accommodation(s)

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Hotel location

Ibis Styles Mer. Galerías

Calle 3 num 218, Ñ * 24 y 60, Colonia Xcumpich
97205 MERIDA
Mexico

GPS:21.039541, -89.6311778

Telephone
Fax 9934781400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  548 reviews

TripAdvisor Rating  3.2/5  99 reviews

Customer review rating 3.5/5

Mariano G. Z. Families - Confirmed reviews ALL

Estimado Huésped, Muchas gracias por dedicar el tiempo a compartir su opinión con nosotros. Nos hubiera gustado que tuviera una mejor experiencia en nuestro hotel y es por ello que tomamos nota para mejorar los puntos que no fueron de su agrado. Día a día nos esforzamos en ofrecer una experiencia excepcional a nuestros clientes y es evidente que esta vez no pudimos alcanzar nuestro objetivo. Le agradeceríamos que nos diera otra oportunidad y puede estar seguro que trataremos de hacer todo lo posible para que tenga una excelente experiencia en nuestro hotel de la cual muchos huéspedes ya han tenido la ocasión de disfrutar.

Customer review rating 4.0/5

Raul U. L. Families - Confirmed reviews ALL

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.

Good location, but struggled without hot water for shower and lack of few toiletries on arrival.

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Dear Jose Leon Terrez B., Thank you for taking the time to tell us about your experience at the Ibis Styles Merida Galerías. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located - Could use more maintenance

Customer review rating 3.0/5

Federico Business - Confirmed reviews ALL

Dear Federico C., Thank you for taking the time to tell us about your experience at the Ibis Styles Merida Galerías. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further details. Sincerely,

Nos encantó!

TripAdvisor rating 5.0/5

SOFMART20 TripAdvisor review

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Other web-users rate our hotel

  • 371 reviews 9.6/10 Location
  • 621 reviews 2.8/10 Room
  • 414 reviews 6.7/10 Service
  • 16 reviews 4.9/10 WiFi
  • 321 reviews 2.7/10 Comfort
  • 294 reviews 2.2/10 Cleanliness
  • 277 reviews 7.1/10 Breakfast
  • 166 reviews 3.3/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.