Customer review rating 4.4/5 6,085 reviews
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Located very close to the Convention Center, next to the American consulate
This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.
Check-in from 15h00
Check out up to 13h00
Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay
100% genuine reviews from our guestsFind out more
Ramiro P. Families - 14/01/2021 Confirmed reviews ALL
good for price
Sergio Couples - 19/03/2020 Confirmed reviews ALL
In general it was a good stay as expected but it could be better, room cleanliness good, personnel support great, breakfast very good, price excellent, great location. Three items for your consideration: 1. Almost every day if not all, the walls and floor of the elevators were not clean or were stained. 2. We were assigned to a handicapped room which has the bed on the side of the wall, I had to crawl to get to my side and it is annoying during midnight specially. 3. Bath towels are old and have a weird smell and they are not white any longer.
Well located to the US consulate
Anonymous Solo - 06/03/2020 Confirmed reviews ALL
It was really close to my appointment at the US consulate
Erica Families - 05/03/2020 Confirmed reviews ALL
We enjoyed the location, cleanliness and wonderful breakfast
Many good things but one problem.
Linda Friends - 04/03/2020 Confirmed reviews ALL
Staff was very helpful and were bi- lingual. Room was clean with good lighting and windows that actually open! I love fresh air. The location is terrific. The restaurant food was good, as was the service. However the one problem I had was the bed. I like a firm mattress but this was hard and uncomfortable, somewhat like a futon cushion. Caused severe lower back pain. (I did not have any pain when I arrived. And I have no history of lower back pain.). I requested a foam pad but all they had was an extra blanket that I could put under the sheet. This helped slightly but did not relieve the pain. I recommend they purchase some foam egg crate pads or memory foam to have on.hand. For this reason only I regret that I would not be able to stay at Ibis again.
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