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ibis Merida Hotel 3 stars

Customer review rating 4.4/5 6,002 reviews
ibis Merida
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+ 15 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Advantage 1

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 13h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • Conventions hotel
  • Self service business centre

Hotel location

ibis Merida

Calle 58 A 495
Colonia Centro
97000
merida
mexico

Tel: +529992543800

Fax: (+52)9992543801

Contact email

Check-in from 15h00

Check out up to 13h00

  • By plane

    (MID) MANUEL REJON At 12km / 7.46 miles

  • By train

    CENTRAL AUTOBUSES At 3.2km / 1.99 miles

GPS :20.988889, -89.617973

Our accommodations

Inviting, modern and cozy, with a comfortable bed and a functional bathroom. The ibis room has got everything you need for a pleasant stay

Accessible room

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 6m²
  • Wireless internet in your room
  • Direct dial telephone
Accessible room

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 6m²
  • Wireless internet in your room
  • Direct dial telephone
Accessible room

Room with 2 double beds

  • Max. number of persons: 4
  • Area: From 6m²
  • Wireless internet in your room
  • Direct dial telephone

Our restaurants and bars

IBIS KITCHEN PASTA & GRILL

Type of cuisine: International

Lunch

14:00 - 18:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS BAR

Photo non contractuelle / Strictly non binding

The Ibis bar is a friendly place, where everyone can get together and relax. Don't think twice, take some time to relax! We will serve you a drink and our snack service at the bar is available 24/7.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our guest reviews for
ibis Merida

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

6,002 reviews

tripadvisor

TripAdvisor Rating 4.0/5

656 reviews

Well located and suited.

Customer review rating 4.4/5

Carlos A. G. C. Solo - 05/02/2020 Confirmed reviews ALL

The hotel is well located and the rooms have everything you need to be comfortable, the problem I got was te lack of drinkable water in the room service and the bathroom hygiene products.

Great

Customer review rating 4.4/5

Alex R. Friends - 29/01/2020 Confirmed reviews ALL

Great Service, spotless room, pillow amazing, I want to go again.

Normal

Customer review rating 4.4/5

Flavio M. Business - 17/01/2020 Confirmed reviews ALL

No satisfactoria

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aidé Castellanos General Manager

Maratón Mérida 2020

Customer review rating 4.4/5

Anonymous Couples - 13/01/2020 Confirmed reviews ALL

Excelente.

Excellent

Customer review rating 4.4/5

Yf Families - 04/01/2020 Confirmed reviews ALL

Good stay, clean and excellent location

Cómoda

Customer review rating 4.4/5

Anonymous Couples - 31/12/2019 Confirmed reviews ALL

Agradable,

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

very bad pillows

Customer review rating 4.4/5

Hugo C. Business - 11/12/2019 Confirmed reviews ALL

very bad pillows, i asked for a good pillow, they gave the same old bad pillow.

Loved It

Customer review rating 4.4/5

Michael Couples - 26/11/2019 Confirmed reviews ALL

The staff were so polite, they bent over backwards to help in any they could. The restaurant staff was even better. Everthing was so inexspensive. The rooms were very clean and modern, with the exception of no mini frig. Overall GREAT TRIP.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

Great Experience.

Customer review rating 4.4/5

Luis Friends - 01/11/2019 Confirmed reviews ALL

The service and location of the hotel is great. Breakfast is very good but not great. The rooms are on the small side but with all ammenities. Bed a little hard but not too bad. Everything very clean and staff very friendly.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aidé Castellanos General Manager

Comfortable and perfect

Customer review rating 4.4/5

Areli Business - 24/10/2019 Confirmed reviews ALL

It was a short stay but definitely worth it

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

genial

Customer review rating 4.4/5

Andres Couples - 22/10/2019 Confirmed reviews ALL

agradable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

VACACIONES EN MERIDA

Customer review rating 4.4/5

Fernando D. L. C. R. T. Families - 08/10/2019 Confirmed reviews ALL

DE UNA MANERA NORMAL, MI ATENCION SE INTERESO POR LA CIUDAD DE MERIDA

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

Excellent

Customer review rating 4.4/5

Sergio Friends - 02/10/2019 Confirmed reviews ALL

Wonderful

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager
Customer review rating 4.4/5

Anonymous Business - 24/09/2019 Confirmed reviews ALL

I would appreciate more supplies in the room, like soap, lotion and shampoo. Some of us customers don’t really bring any with us. Also, the toilet was leaking water. I checked out before it was repaired.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aidé Castellanos General Manager

Dr. Sriram s.

Customer review rating 4.4/5

Sriram S. Families - 24/09/2019 Confirmed reviews ALL

GREAT MEMORABLE EXTRAORDINARY

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aidé Castellanos General Manager

NO PROBLEMS!

Customer review rating 4.4/5

Bob C. Solo - 24/09/2019 Confirmed reviews ALL

Had a nice and comfortable stay with NO problems and a healthy breakfast.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aidé Castellanos General Manager

Sr.

Customer review rating 4.4/5

Francisco P. Business - 22/09/2019 Confirmed reviews ALL

Dear Sirs, Thanks for the comfort during my stay in IBIS Merida.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager

-------

Customer review rating 4.4/5

---- Business - 16/09/2019 Confirmed reviews ALL

Satisfactoria

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Aidé Castellanos General Manager

SATISFACCION TOTAL

Customer review rating 4.4/5

Jorge M. L. V. Business - 30/08/2019 Confirmed reviews ALL

MUY SATISFACTORIA

Estimado Huésped, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta. Atentamente, Aidé Castellanos General Manager

SATISFECHO

Customer review rating 4.4/5

Medardo A. M. Business - 28/08/2019 Confirmed reviews ALL

Agradable

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aidé Castellanos General Manager
Our most recent 20 reviews

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