Very dissapointed. I wasn't warned of the remodeling works that went underway during my stay. Very uncomfortable to walk through all that dust, that eventually was brought into our room with our own shoes. Had I known about this before, I would've chosen a different hotel.

Good stay, a bit suprised about the ongoing renovations without any advanced notification on the reservation.

Hotel is under maintenance, not very clean. Room very samll for 3.

.no comoda

Over the phone I was given one price and when I got there the price change and they made it higher they never told me that they will charge to have a pet.

We return because of the cleanliness and reliability: always high-pressure HOT water and great plumbing. The staff at reception consistently helpful and courteous. Quality + Value.

The rooms are perfect, very clean and free corona virus, the clean control from the breakfast was a perfect and so delicius.

It is a great hotel located close to the main avenue and access to the mexican passport offices

It was what I expected to be

This is an absolutely fantastic HIE. The friendliness and professionalism of the employees are remarkable. The employees are hard working and gracious. The room was spotless and I love the availability of nearby outlets by the bed. Keep the great work going. I will be back in March (D.V.)

All staff were polite and attentive. No hesitation on staying again. Very friendly overall. Location near good public transport. Price point is excellent value.All systems worked OK (elevator, AC, TV Wi-Fi etc).

Very good accommodation and treatment the distance about center of Merida is not good is very long trajet not heavy a it takes a lot of time to wait for the taxi. The value of breakfast is very high. There no iron in the rooms.

The hotel is a very nice modern facility. The staff is superior and is always ready to support your needs. The rooms are a bit small but functional and clean- very clean. After my 2 week stay, I was ready for more space. The shower in the bathroom is poorly designed, as it is small and the water comes from a rain head not allowing for easy out of water sudsing.. Meal service is adequate but nothing special. Finally, the location was perfect for my needs- but would be a bit of a distance for travelers looking for a tourist visit of El Centro and the tourist activities. That said, everything is a short and cheap taxi ride away. Overall the hotel was good not great. I would stay again.

while going to the yucatan was pleasure, I still wanted to see where the US consulate/embassy was incase I apply myself to this area. i also do like to present myself as a goodwill ambassador in any area I travel to and immerse myself in. the hotel Ibis was a great building, situated near the north end of the main walking promenade through the city: the Paseo de Montejo. the rooms were very clean, and the staff was VERY friendly. the wifi to me was astoundingly good (as was the free wifi broadcasted all the way down the Paseo); however, I live in the remote mountains of Colorado; so anything above 2-4mbs is GREAT. I had pre-booked prior to arrival in Mexico; stayed two nights, and upon returning to the city, walked in and stayed the last evening prior to flying out. it was an overall wonderful experience. (not a paid review; real person- chris thomas)

This Ibis provides all the basic necessities one would need while traveling. The entire hotel was clean, they offered a satisfactory breakfast for a good price, and the staff was very pleasant, The room was a decent size, we did not have any large suitcases. The only drawback is that you only get one towel per person, so don't expect hand or facial towels. This hotel does not have a pool. I think this hotel is more than adequate for a few days stay. Enjoy its excellent location and excellent beds for a good nights sleep.