ibis Merida 3 stars

Customer review rating (ALL Rating) 4.5/5 381 reviews

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Description

Hotel extras

  • Located near the American Consulate and the International Congress Center

  • Near the companies: Corporate Travel Services Worldwide and Comisión Federal de Electricidad.

  • Nearby green area: Parque de las Américas

  • Excellent starting point for: Dzibilchaltún, Puerto Progreso, Uxmal, and Chichén-Itzá

Our accommodation(s)

Hotel location

ibis Merida

Calle 58 A 495, Colonia Centro
97000 MERIDA
Mexico

GPS:20.988889, -89.617973

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN PASTA & GRILL

Open

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  381 reviews

Customer review rating 5.0/5

Karla A. G. M. Families - Confirmed reviews ALL

I had the best sleep here. Room with lots of ventilation facing lots of trees. Manager of hotel is really nice.

Dear Guest Thank you so much for your wonderful review. We’re delighted to hear that you enjoyed a great night’s sleep and that your room’s ventilation and garden views made your stay even more pleasant. Your kind words about our team, especially our management, truly mean a lot. We look forward to welcoming you back on your next visit to Mérida. Kindly Claudia Cruz General Manager

Customer review rating 4.5/5

Zimbron R. Families - Confirmed reviews ALL

We spent almost 2 weeks, and everything was almost great except for a few small problems with one of the elevators. People at the reception and the cleaning ladies are awesome.

Dear guest Thank you for sharing your experience with us. We are delighted to hear that you enjoyed your stay and that our location, as well as the attentiveness of our reception and housekeeping staff, made your visit more pleasant. We apologize for the inconvenience caused by the elevator; we are working to ensure that such situations do not occur again. We look forward to welcoming you back on your next visit to Mérida.

Customer review rating 4.5/5

Augusto R. Couples - Confirmed reviews ALL

The hotel is conveniently located next to Pasaje de Montejo. Rooms are somewhat small, but well equipped. The only negative aspect is that neither of the two staff members in charge of the bar know how to make a Margarita, or any other drink.

Dear guest, Thank you so much for sharing your feedback and comments. We're delighted to hear that you enjoyed our location and room amenities. At the same time, we regret that your experience at the bar didn't meet your expectations. We greatly appreciate you letting us know; your feedback helps us to further train our team and improve the guest experience. We look forward to welcoming you back to ibis Mérida and providing you with an even more enjoyable stay.

Customer review rating 5.0/5

Yanira A. Couples - Confirmed reviews ALL

Loved it.

Dear Guest Thank you so much for your perfect score! We’re delighted to know you loved your stay and found our hotel well located and comfortable. It’s wonderful to hear that everything met your expectations. We hope to welcome you back very soon! Kind Regards, Claudia Cruz General Manager

Customer review rating 4.0/5

Pedro A. Families - Confirmed reviews ALL

Nice rooms, kind of small. Hotel don’t provide hand towels nor Kleenex. Closet space very reduced.

Other web-users rate our hotel

  • 388 reviews 9.7/10 Location
  • 567 reviews 4.4/10 Room
  • 459 reviews 8/10 Service
  • 16 reviews 8.1/10 WiFi
  • 359 reviews 2.9/10 Comfort
  • 223 reviews 7.2/10 Breakfast
  • 220 reviews 6.9/10 Cleanliness
  • 22 reviews 0.4/10 Pool

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