ibis Merida 3 stars

Customer review rating (ALL Rating) 4.5/5 387 reviews

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Description

Hotel extras

  • Located near the American Consulate and the International Congress Center

  • Near the companies: Corporate Travel Services Worldwide and Comisión Federal de Electricidad.

  • Nearby green area: Parque de las Américas

  • Excellent starting point for: Dzibilchaltún, Puerto Progreso, Uxmal, and Chichén-Itzá

Our accommodation(s)

Hotel location

ibis Merida

Calle 58 A 495, Colonia Centro
97000 MERIDA
Mexico

GPS:20.988889, -89.617973

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property
  • Room service

IBIS KITCHEN PASTA & GRILL

Open

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  387 reviews

Customer review rating 4.5/5

Augusto R. Couples - Confirmed reviews ALL

The hotel is conveniently located next to Pasaje de Montejo. Rooms are somewhat small, but well equipped. The only negative aspect is that neither of the two staff members in charge of the bar know how to make a Margarita, or any other drink.

Dear guest, Thank you so much for sharing your feedback and comments. We're delighted to hear that you enjoyed our location and room amenities. At the same time, we regret that your experience at the bar didn't meet your expectations. We greatly appreciate you letting us know; your feedback helps us to further train our team and improve the guest experience. We look forward to welcoming you back to ibis Mérida and providing you with an even more enjoyable stay.

Customer review rating 5.0/5

Yanira A. Couples - Confirmed reviews ALL

Loved it.

Dear Guest Thank you so much for your perfect score! We’re delighted to know you loved your stay and found our hotel well located and comfortable. It’s wonderful to hear that everything met your expectations. We hope to welcome you back very soon! Kind Regards, Claudia Cruz General Manager

Customer review rating 4.0/5

Pedro A. Families - Confirmed reviews ALL

Nice rooms, kind of small. Hotel don’t provide hand towels nor Kleenex. Closet space very reduced.

Customer review rating 5.0/5

Ivette A. Business - Confirmed reviews ALL

VERY GOOD

Estimada huésped ¡Muchas gracias por tu excelente calificación! Nos alegra saber que tu experiencia fue muy buena y que cumplimos con tus expectativas. Comentarios como el tuyo nos motivan a seguir ofreciendo el mejor servicio. ¡Será un placer recibirte nuevamente muy pronto! Atentamente, Claudia Cruz Gerente General

Customer review rating 5.0/5

Robert A. Friends - Confirmed reviews ALL

We enjoyed the atmosphere of the lobby, lounge, food areas. Was very comfortable and friendly.

Dear Guest Thank you so much for your excellent review and rating! We're delighted to hear that your stay was comfortable, clean, and welcoming from beginning to end. We're thrilled that you enjoyed the ambiance of the lobby, lounge, and dining areas, as well as the service from our team. We look forward to welcoming you and your friends back again to continue creating memorable experiences! Sincerely, Claudia Cruz General Manager

Other web-users rate our hotel

  • 395 reviews 9.7/10 Location
  • 575 reviews 4.4/10 Room
  • 456 reviews 8/10 Service
  • 16 reviews 8.1/10 WiFi
  • 361 reviews 2.8/10 Comfort
  • 230 reviews 7.3/10 Breakfast
  • 223 reviews 7/10 Cleanliness
  • 24 reviews 0.8/10 Pool

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