Mercure Ariosto Lima 4 stars

Customer review rating 4.6/5 295 reviews
Mercure Ariosto Lima
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Room 1

Number of guests
Children's age

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Hotel extras

Modern meeting rooms designed and equipped with state-of-the-art equipment for your convenience during your events and meetings.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Self service business centre

Hotel location

Mercure Ariosto Lima

Avenida La paz
769
Miraflores
15074
lima
peru

Check-in from 15h00

Check out up to 12h00

  • By plane

    JORGE CHAVEZ At 20.4km / 12.68 miles

GPS :-12.125478, -77.026879

Our accommodations

Superior Room with 1 queensize bed

  • Max. number of persons: 2
  • Area: From 25
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 25
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

ARIOSTO

Type of cuisine: International

Lunch

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MERCURE BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 18

  • Maximum capacity: 16 people

Find out more

Our guest reviews for
Mercure Ariosto Lima

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

295 reviews

tripadvisor

TripAdvisor Rating 4.5/5

71 reviews

Great stay

Customer review rating 4.6/5

Bill Couples - 14/02/2020 Confirmed reviews ALL

Exceeded expectations. Good location and facilities. Very helpful staff. Great value.

Good stay

Customer review rating 4.6/5

Eric Business - 10/02/2020 Confirmed reviews ALL

All in all quite good. The check out took some time .. a little bureaucratic I believe. I like the hotel, but sorry to say: a gym with two barrels of weights? This is the most ridiculous hotel gym I have ever seen.

Dear Eric Z., Thank you for time to left a review of our hotel! We are glad that you enjoyed your stay. At Mercure we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking measures to improve our gym, we recently open this service for our passengers and in few months will be completely implemented. We hope to see you again very soon. Sincerely, Victor Collantes General Manager

Good stay

Customer review rating 4.6/5

Diego A. Business - 06/02/2020 Confirmed reviews ALL

Excellent experiencie, the service, the cleaness, everything was perfect.

Estimado Rodrigo A., Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Ariosto Lima. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Victor Collantes Gerente General

Perfect

Customer review rating 4.6/5

Kathleen H. Solo - 27/01/2020 Confirmed reviews ALL

The service at the front desk was friendly and efficient. I checked in after midnight and was offered a late check out for which I was very grateful. The room was beautiful and immaculate. And ooooh that bed!

Dear Kathleen H., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Decent

Customer review rating 4.6/5

Mike Friends - 20/01/2020 Confirmed reviews ALL

Overall it was fine, I was pretty pissed when I got charged for getting dirt on some white towels the hotel claimed they couldn’t clean (they’re white towels... BLEACH THEM) Felt that I was being taken advantage of as an American tourist.

Dear Mike, Thank you for taking the time to share your feedback. We appreciate your understanding, keep in mind that before charging for the towel it was checked with the laundry and there was no way to remove them, this is why the additional charge was made. We hope to welcome you back to our hotel very soon! Sincerely, Victor Collantes General Manager

Great hotel with very helpful staff

Customer review rating 4.6/5

L K. Couples - 13/01/2020 Confirmed reviews ALL

Accommodations and service were excellent. Sorry we could not have stayed longer.

Dear K.., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager
Customer review rating 4.6/5

Jan A. Families - 05/01/2020 Confirmed reviews ALL

Nice and clean rooms in the center of Lima.

Dear Jan Magne A., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes, General Manager
Customer review rating 4.6/5

Arturo R. Business - 23/12/2019 Confirmed reviews ALL

satisfactoria

Estimado Sr. R. Tamayo, Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Ariosto Lima. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Victor Collantes Gerente General.

I enjoyed my stay at Mercure Ariosto very much!

Customer review rating 4.6/5

Danielle Solo - 15/12/2019 Confirmed reviews ALL

I enjoyed the friendly staff, the buffet, the high water pressure and instant warmth of the water in the shower. The room was clean and furnished very nicely. The drawer warmed my clothes for me in the morning. The view was lovely. The air quality was very good as there was no carpet. The airconditioning worked as expected. When there was noise from the neighbors above a quick call to the front desk resolved that and I slept well every night I was there. The location is great; in the middle of the city, close to everything, but in a relatively calm street. I will stay there again.

Dear Danielle S., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

The perfect first night for our honeymoon

Customer review rating 4.6/5

Lucy Couples - 10/12/2019 Confirmed reviews ALL

We had a fantastic stay for the first night of our honeymoon. We arrived after 24 hours of flying and were so glad to arrive at a beautiful & receive such a warm welcome. We really appreciated the service from Pablo & Jorge on arrival they were amazing, also the upgrade and chocolate strawberries from Victor made us feel so special. Thank you!!!

Dear Mrs. Lucy,, We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially with Jorge and Pablo. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Extremely satisfied

Customer review rating 4.6/5

Edgar B. Business - 07/12/2019 Confirmed reviews ALL

Very good.

Customer review rating 4.6/5

D. Couples - 24/11/2019 Confirmed reviews ALL

Excellent

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager.

Good service and good location

Customer review rating 4.6/5

Barbara A. W. Business - 30/10/2019 Confirmed reviews ALL

We liked the hotel and the staff. The room was a small and the tea and coffee not replenished each day. There was no milk or milk powder in the room. The breakfast was adequate but not wonderful, in particular, the coffee was not hot enough. Recommendations on restaurants from the reception staff were good and we liked the friendliness of the staff.

Dear Mrs. W., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will consider your suggestions about the breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Reasonable chouce

Customer review rating 4.6/5

Am N. Friends - 28/10/2019 Confirmed reviews ALL

Good, not great, hotel. Location is fair in Miraflores. Rooms clean but bathrooms small. Not good attention to details. No coffee in rooms; poor towels for 4 star hotel; restaurant food only fair.

Dear Mrs. N., Thank you for taking the time to tell us about your experience at the Mercure Ariosto Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victor Collantes General Manager

Great place to stay

Customer review rating 4.6/5

Antonio M. Couples - 25/10/2019 Confirmed reviews ALL

The staff crew was very respectful. So Kindly every moment. The breakfast was really good as well.

Dear Mr. Salazar, We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Fine accomodation for short stay travellers

Customer review rating 4.6/5

Erika D. Business - 21/10/2019 Confirmed reviews ALL

It was made very nice by your friendly staff in front and back of office.

Dear D., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Great Hotel

Customer review rating 4.6/5

Angelica D. Couples - 21/10/2019 Confirmed reviews ALL

Excellent. Manuel at the restaurant and Luis Miguel at the bar provided excellent service to us and made us feel very welcomed. They really made our experience there great and we would return to the hotel just to see them again. Many thanks to both of them for making our time there fun and special!

Dear Angelica D., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially with Luis and Manuel . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Basic and bland

Customer review rating 4.6/5

Angie C. Couples - 21/10/2019 Confirmed reviews ALL

They took very long for the check-in, check-out. Rooms are basic and bland. Not recommend.

Dear Angelica C., Thank you for taking the time to tell us about your experience at the Mercure Ariosto Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victor Collantes General Manager

Amazing rooms and customer service

Customer review rating 4.6/5

Alejandra Business - 21/10/2019 Confirmed reviews ALL

I thoroughly enjoyed staying at the Mercure Ariosto. The room was spacious, well illuminated, and comfortable. It had all the essentials and even more (I asked for an iron and ironing table for example, which were delivered promptly to my room). I believe it was Miguel at the reception area who welcomed me, and even though I could not have an early check-in he made sure I got all I needed on return - even offered a brief explanation of nearby tourist attractions and activities. Very nice of him.

Dear Alejandra, We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Amply satisfied

Customer review rating 4.6/5

Diego B. Business - 21/10/2019 Confirmed reviews ALL

Almost everything worked very well (room tidyiness, staff politeness, breakfast services, location, decoration). The only thing is that I requested one night a wake up call for 7am the following morning. Then I called to change it to 07:15. The next day I received two separate calls, one at 07 and the other at 07:15.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we apologize for the wake up call, this was a misunderstanding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes. General Manger
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