Mercure Ariosto Lima 4 stars

TripAdvisor rating 4.5/5 64 reviews
Mercure Ariosto Lima
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+ 13 Services
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Room 1

Number of guests
Children's age

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Hotel extras

Modern meeting rooms designed and equipped with state-of-the-art equipment for your convenience during your events and meetings.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Accessibility for people with reduced mobility
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Self service business centre

Hotel location

Mercure Ariosto Lima

Avenida La paz
769
Miraflores
15074
lima
peru

Check-in from 15h00

Check out up to 12h00

  • By plane

    JORGE CHAVEZ At 20.4km / 12.68 miles

GPS :-12.125478, -77.026879

Our accommodations

Superior Room with 1 queensize bed

  • Max. number of persons: 2
  • Area: From 25
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Superior Room with 2 single beds

  • Max. number of persons: 2
  • Area: From 25
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk(...)

Our restaurants and bars

ARIOSTO

Type of cuisine: International

Lunch

06:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

MERCURE BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 18

  • Maximum capacity: 16 people

Find out more

Our guest reviews for
Mercure Ariosto Lima

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

241 reviews

tripadvisor

TripAdvisor Rating 4.5/5

64 reviews

Customer review rating 4.5/5

D. Couples - 24/11/2019 Confirmed reviews ALL

Excellent

Dear Mr. D., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager.

Good service and good location

Customer review rating 4.5/5

Barbara A. W. Business - 30/10/2019 Confirmed reviews ALL

We liked the hotel and the staff. The room was a small and the tea and coffee not replenished each day. There was no milk or milk powder in the room. The breakfast was adequate but not wonderful, in particular, the coffee was not hot enough. Recommendations on restaurants from the reception staff were good and we liked the friendliness of the staff.

Dear Mrs. W., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will consider your suggestions about the breakfast. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Reasonable chouce

Customer review rating 4.5/5

Am N. Friends - 28/10/2019 Confirmed reviews ALL

Good, not great, hotel. Location is fair in Miraflores. Rooms clean but bathrooms small. Not good attention to details. No coffee in rooms; poor towels for 4 star hotel; restaurant food only fair.

Dear Mrs. N., Thank you for taking the time to tell us about your experience at the Mercure Ariosto Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to improve our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victor Collantes General Manager

Great place to stay

Customer review rating 4.5/5

Antonio M. Couples - 25/10/2019 Confirmed reviews ALL

The staff crew was very respectful. So Kindly every moment. The breakfast was really good as well.

Dear Mr. Salazar, We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Fine accomodation for short stay travellers

Customer review rating 4.5/5

Erika D. Business - 21/10/2019 Confirmed reviews ALL

It was made very nice by your friendly staff in front and back of office.

Dear D., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Great Hotel

Customer review rating 4.5/5

Angelica D. Couples - 21/10/2019 Confirmed reviews ALL

Excellent. Manuel at the restaurant and Luis Miguel at the bar provided excellent service to us and made us feel very welcomed. They really made our experience there great and we would return to the hotel just to see them again. Many thanks to both of them for making our time there fun and special!

Dear Angelica D., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially with Luis and Manuel . I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Basic and bland

Customer review rating 4.5/5

Angie C. Couples - 21/10/2019 Confirmed reviews ALL

They took very long for the check-in, check-out. Rooms are basic and bland. Not recommend.

Dear Angelica C., Thank you for taking the time to tell us about your experience at the Mercure Ariosto Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victor Collantes General Manager

Amazing rooms and customer service

Customer review rating 4.5/5

Alejandra Business - 21/10/2019 Confirmed reviews ALL

I thoroughly enjoyed staying at the Mercure Ariosto. The room was spacious, well illuminated, and comfortable. It had all the essentials and even more (I asked for an iron and ironing table for example, which were delivered promptly to my room). I believe it was Miguel at the reception area who welcomed me, and even though I could not have an early check-in he made sure I got all I needed on return - even offered a brief explanation of nearby tourist attractions and activities. Very nice of him.

Dear Alejandra, We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Amply satisfied

Customer review rating 4.5/5

Diego B. Business - 21/10/2019 Confirmed reviews ALL

Almost everything worked very well (room tidyiness, staff politeness, breakfast services, location, decoration). The only thing is that I requested one night a wake up call for 7am the following morning. Then I called to change it to 07:15. The next day I received two separate calls, one at 07 and the other at 07:15.

Dear Mr. B., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. And we apologize for the wake up call, this was a misunderstanding. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes. General Manger

Excellent stay and property

Customer review rating 4.5/5

Vítor S. Friends - 20/10/2019 Confirmed reviews ALL

As my thorough review on Trip Advisor already clearly states, the stay was more than satisfactory and I am bound to consider the hotel again in future visits to Lima! Please note that I added Ariosto restaurant to the listing on Trip Advisor and left a very positive review, which does reflect my good experience.

Dear Vitor S., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

extremely happy with everything

Customer review rating 4.5/5

Janice C. Business - 25/09/2019 Confirmed reviews ALL

working with Jorge from reservations was exceptional he gave prompt professional service. He gave me a great rate on a room rental for a business meeting on Sunday. I appreciated the extra service including the room upgrade and late check out for being platinum status. All staff gave exceptional service. I plan on coming back to Lima for business and Mercure hotel will always be my #1 choice.

Dear Janice C., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes Gerente General

EXCELENTE

Customer review rating 4.5/5

Luz E. B. H. Families - 24/09/2019 Confirmed reviews ALL

MUY CONFORTABLE Y AGRADABLE

Dear BARBA H., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Well located, well kept rooms.

Customer review rating 4.5/5

Anonymous Couples - 18/09/2019 Confirmed reviews ALL

We waited a long time for our server at lunch to return. Another server helped us. Room was pleasant not huge, nice bathroom.

Dear Mrs. D., We very much appreciate your comments regarding your stay at the Mercure Ariosto Miraflores. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me to express my sincerest apologies for the inconvenience in the restaurant, we will talk about with our waiters for improve our service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

amena

Customer review rating 4.5/5

Fabian Business - 17/09/2019 Confirmed reviews ALL

ordenada tranquila servicial

Estimado Fabian, Le agradecemos enormemente sus comentarios en relación a su estancia en Mercure Ariosto Lima. Es siempre un placer recibir comentarios positivos. Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios. Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa. Reciba un cordial saludo. Victor Collantes Gerente General

Well located clean hotel in Miraflores.

Customer review rating 4.5/5

Lynette S. Families - 11/09/2019 Confirmed reviews ALL

Excellent experience, staff were very helpful, restaurant food excellent.

Dear Lynette Ann S., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Excellent option. Very good service.

Customer review rating 4.5/5

Rick Business - 29/08/2019 Confirmed reviews ALL

I travel to Lima every three months. This hotel is located centrally in Miraflores, close to Parque Kennedy and not too far from LarcoMar. Rooms are comfy and very clean. Staff is very helpful. Good security. Breakfast is ok to start the day. Will return to this hotel every time I go back to lima. Rooms are bigger than its sister Ibis. Not as luxurious as SwissHotel, not a big issue if you spend most of the day out.

Dear Mr. Wilder L., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Comfortable and well located

Customer review rating 4.5/5

Paul M. Business - 14/08/2019 Confirmed reviews ALL

Very enjoyable... breakfast very good .. bedroom very clean .. comfortable bed ... would investigate the WiFi however there were many occasions where the WiFi would lose signal. On the whole a good experience.

Dear Paul M., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Victor Collantes General Manager

Very average

Customer review rating 4.5/5

Charles C. Business - 08/08/2019 Confirmed reviews ALL

In 4 days in the hotel not much joy. No upgrade was available for me as an Accor member. My room was on the top floor with some compressor/ heater on the roof. This was turning on and off waking me up several times each night. I could not rest during my entire stay. The food in the restaurant is quite average, no surprise the restaurant is empty

Dear Mr C., Thank you for taking the time to tell us about your experience at Mercure Ariosto Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the inconveniences with your room. We were fully booked during those days and the suites were also sold. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victor Collantes General Manager

Kevin N.

Customer review rating 4.5/5

Kevin Business - 03/08/2019 Confirmed reviews ALL

Very poor service. Breakfast was rubbish The only good thing was the reception staff were very helpful I don’t expect to pay for two fried eggs for breakfast when post of the food was cold

Dear Mr. Kevin N., Thank you for taking the time to tell us about your experience at the Mercure Ariosto Lima. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies for the inconvenience with the breakfast. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Victor Collantes General Manager

Excellent service from all staff

Customer review rating 4.5/5

Alan S. A. L. M. Couples - 31/07/2019 Confirmed reviews ALL

Very pleasant. However we have been charged$80 aus for our stay. Can you please explain this as we believe we only had 2 cup Pacinos and a cup of milk sent to our room.

Dear Mr. S., We very much appreciate your comments regarding your stay at the Mercure Ariosto Lima. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. About the extra charged please could you send us an email with the statements of you credit card for verified with VISA,because we do not charge any amount to your credit card . Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. And thanks for your understanding. Sincerely, Victor Collantes General Manger
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