ibis Mazatlan Marina 3 stars

Customer review rating (ALL Rating) 4.6/5 163 reviews

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Description

Hotel extras

  • Great location near large shopping center & International Convention Center

  • Food and beverages at the buffet breakfast plus snacks available 24 hrs.

  • Ample parking available for our guests at no cost.

  • High-speed WIFI and meeting rooms

  • Located near the exit to the Culiacán toll road, Tepic

Our accommodation(s)

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Room 1

Hotel location

ibis Mazatlan Marina

Avenida Del Delfin 6300, Esq Quinta Avenida, Marina Mazatlan
82112 MAZATLAN
Mexico

GPS:23.28360824, -106.45019422

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

IBIS KITCHEN LOUNGE

Take a culinary journey to discover the flavors and culinary specialties of Mexico for a reasonable price. Enjoy fast service in a modern and relaxed setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  163 reviews

Customer review rating 5.0/5

Markesha H. Solo - Confirmed reviews ALL

thank you very much for your wonderful review and for awarding us a perfect score. We are delighted to know that you found our hotel comfortable and convenient, and that our location helped make your stay even more enjoyable. Being close to Galerías Mazatlán, the beach, and the Malecón is certainly one of the advantages our guests appreciate most. We are also pleased to learn that your check-in experience, accommodation, cleanliness, team service, check-out process, and Wi-Fi all met your expectations. Your recognition is a great motivation for our entire team. Thank you as well for your loyalty as an ALL Accor Classic member and for recommending us to your family and friends. We look forward to welcoming you back on your next visit to Mazatlán.

Customer review rating 3.5/5

Jose M. M. D. Business - Confirmed reviews ALL

Gracias por compartir su experiencia con nosotros. Nos complace saber que destacó nuestra ubicación y que tanto el proceso de reserva como la atención de nuestro equipo fueron satisfactorios durante su estancia. Lamentamos, sin embargo, que algunos aspectos no hayan cumplido por completo con sus expectativas, especialmente en lo relacionado con la calidad del alojamiento, la limpieza y la velocidad de la conexión Wi-Fi. Sus comentarios son muy valiosos para nosotros, ya que nos permiten identificar áreas de oportunidad y enfocar nuestros esfuerzos en mejorar la experiencia de nuestros huéspedes. Tomaremos en cuenta sus observaciones para reforzar nuestros estándares de limpieza y revisar el desempeño de nuestra red de internet, particularmente para quienes nos visitan por motivos de trabajo y requieren una conexión confiable. Agradecemos su preferencia y esperamos tener la oportunidad de recibirlo nuevamente para ofrecerle una experiencia más satisfactoria en su próxima visita a Mazatlán.

Customer review rating 5.0/5

Diane L. Couples - Confirmed reviews ALL

Thank you very much for your wonderful review and for choosing ibis Mazatlán Marina once again. We are delighted to know that you enjoyed our friendly team, comfortable rooms, good food, convenient highway access, and pet-friendly environment. It is especially rewarding to hear that this was your third stay with us and that each visit has been met with great service. Your continued trust means a great deal to our entire team. We also appreciate your recognition of our employees. Knowing that everyone you encountered made a positive impression is truly motivating and will be shared with our staff. Thank you as well for bringing the Wi-Fi issue to our attention. We apologize for the inconvenience caused by the login instructions and network selection process. Your feedback is valuable, and we will review this information to make the connection process clearer and more user-friendly for our guests. We sincerely appreciate your loyalty as an ALL Accor Classic member and your recommendation of both our hotel and the loyalty program. We look forward to welcoming you back for your fourth stay and many more visits in the futur

Customer review rating 5.0/5

Angela R. Solo - Confirmed reviews ALL

Estimada Angela, Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y esperamos poder pronto verlo de vuelta.

Customer review rating 5.0/5

Enrique G. Families - Confirmed reviews ALL

Estimado Sr. G. Muchas Gracias por su comentario positivo acerca de nuestro hotel! Nos alegra que Ud. haya disfrutado su estancia con nosotros y nos siga brindando la conifianza de llegar a esta su casa Ibis Mazatlán. Esperamos poder pronto verlo de vuelta.

Other web-users rate our hotel

  • 67 reviews 8.8/10 Location
  • 132 reviews 5.5/10 Room
  • 142 reviews 8.1/10 Service
  • 7 reviews 6.2/10 WiFi
  • 80 reviews 5.3/10 Cleanliness
  • 60 reviews 6.8/10 Breakfast
  • 26 reviews 7.8/10 Amenities
  • 6 reviews 1.7/10 Pool

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