Grand Mercure Ahmedabad GIFT City 5 stars

Customer review rating (ALL Rating) 4.4/5 1,037 reviews

Grand Mercure Ahmedabad GIFT City - Image 1
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Description

Hotel extras

  • It is within 20 min drive from Ahmedabad Airport

  • Only International hotel in GIFT City Gandhinagar

  • Conviviality Area

  • Pillar-less Ballroom

  • Infinity Swimming Pool & Yoga Pavilion- "Praana"

Our accommodation(s)

Hotel location

Grand Mercure Ahmedabad GIFT City

Gujarat International Finance, Techcity, Next to GIFT Towers, Gandhinagar, Gujarat
382355 Gandhinagar
India

GPS:23.163228, 72.685681

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SANGAM : ALL DAY DINING

Sangam is the trendiest All Day Dining restaurant and a popular destination for food lovers. Guests can choose from the à la carte menu featuring various international and Indian cuisines. An excellent choice for its authenticity and versatility.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,037 reviews

Customer review rating 5.0/5

Khuraijam W. M. Solo - Confirmed reviews ALL

On time performance, good conversation, service are excellent💯, staff are available on time to deal everything, good response from every corner of the department. Thanks for your time and service which you all given to me. Wishing you all the best best 💯👍

Dear Guest, Thank you for your kind words regarding our staff and management. We take great pride in providing timely and effective service, and it is gratifying to know that our team's efforts have made a positive impact on your experience. Your appreciation serves as motivation for us to maintain our high standards. We look forward to welcoming you back in the future. Warm regards Ganeshram Iyer General Manager

Customer review rating 1.5/5

Ronak P. Families - Confirmed reviews ALL

The Provider invoice, I didn't claim tax on it

Dear Mr. P., Thank you for sharing your feedback regarding the GST invoice you received during your stay. We understand the importance of having accurate documentation for tax purposes. While our invoices are designed to meet the standard requirements, we appreciate your comments and will take them into consideration for future enhancements to our services. Best regards, Ganeshram Iyer General Manager

Customer review rating 5.0/5

Yash P. Business - Confirmed reviews ALL

Upgraded my stay even when we reached late and smooth check out process, top notch services, kudos to on duty front desk executive

Dear Mr. P., Thank you for your positive feedback regarding your recent stay at Grand Mercure Ahmedabad GIFT City. We are delighted to hear that you found your accommodation comfortable and that our front desk team was able to assist you effectively, even during your late arrival. Your commendation for our services is greatly appreciated, and we look forward to welcoming you back in the future. Warm regards Ganeshram Iyer General Manager

Customer review rating 5.0/5

Ankitmr S. Business - Confirmed reviews ALL

very nice

Dear Mr. S., Thank you for your kind words regarding your stay at Grand Mercure Ahmedabad GIFT City. We are delighted to hear that you found your experience comfortable and enjoyable. Our team strives to provide exceptional service, and it is gratifying to know that we met your expectations. We look forward to welcoming you back in the future. Warm regards Ganeshram Iyer General Manager

Customer review rating 3.0/5

Shailesh D. Business - Confirmed reviews ALL

Kindly look into controlling mosquitos a they were many that too in the restaurant leave apart the ones in the open spaces. also hotel staff while going out to smoking area didn't take care to atleast shut the door so other quests sitting next to the door don't get hot air from outside neither breathe smoke emanated from the smoking area.

Dear Shailesh D., Thank you for bringing these concerns to our attention. We sincerely apologize for the inconvenience caused by the presence of mosquitoes, particularly in the restaurant area. This is not the standard of comfort we strive to provide, and we are taking immediate steps to enhance our pest control measures to address this issue. We also regret the discomfort caused due to the smoking area door not being properly managed. This has been shared with our team, and we are reinforcing strict adherence to ensuring doors remain closed so that smoke and heat do not affect guests seated nearby. We truly appreciate your feedback, as it helps us improve our services and guest experience. We hope to have the opportunity to welcome you again and provide you with a much more comfortable stay. Sincerely Ganeshram Iyer General Manager

Other web-users rate our hotel

  • 278 reviews 8.4/10 Location
  • 747 reviews 8.3/10 Room
  • 2,340 reviews 9.1/10 Service
  • 13 reviews 8.7/10 WiFi
  • 1,332 reviews 8.9/10 Food
  • 516 reviews 9.1/10 Breakfast
  • 372 reviews 9/10 Cleanliness
  • 359 reviews 9.8/10 Vibe

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