Novotel Ahmedabad 5 stars

Customer review rating (ALL Rating) 4.2/5 1,776 reviews

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Novotel Ahmedabad - Image 1
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Iscon Cross Roads, Next To Wide Angle Cinema, S G Highway, 380015 AHMEDABAD, India

Description

Hotel extras

  • Pet friendly Studio Suites with all modern facilities

  • Located on the S.G. Highway, close to the commercial, industrial and retail hubs of the city

  • Open-air swimming pool, state-of-the-art fitness centre & spa

  • Aesthetically designed Premier Rooms with ultra-modern amenities

  • Offers a Multi Cuisine Restaurant and midnight coffee lounge

Our accommodation(s)

Hotel location

Novotel Ahmedabad

Iscon Cross Roads, Next To Wide Angle Cinema, S G Highway
380015 AHMEDABAD
India

GPS:23.024197, 72.507089

Telephone
Fax +91 79 4060 6040

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,776 reviews

TripAdvisor Rating  4.7/5  3,583 reviews

Customer review rating 5.0/5

Padmavati B. Families - Confirmed reviews ALL

Right from front desk, in room dining, house keeping... everything is worth the stay. I travel with my pets and being female travellers, I find it safe and wonderful in every way. Thank you team Novotel, Sarkhej, Ahmedabad.

Dear Ms. B., Thank you for sharing your gracious feedback. We are truly honored to know that every aspect of your stay from our front desk services to in-room dining and housekeeping contributed positively to your experience. Your appreciation is especially meaningful to us, as ensuring a safe, comfortable, and welcoming environment for female travellers and guests travelling with pets is a priority we hold close. It is heartening to know that our team succeeded in making you feel at ease throughout your stay. Your kind words have been conveyed to the entire team and will serve as great encouragement. We sincerely look forward to welcoming you and your furry companions back to Novotel Ahmedabad Sarkhej for another memorable stay. Warm regards Amit Sangwan, General Manager Novotel Ahmedabad

Great vibe great food great service that’s Novotel

TripAdvisor rating 5.0/5

parikhtallin TripAdvisor review

We had a wonderful dining experience at Novotel Ahmedabad. The food was absolutely delicious, well-presented, and full of flavor. A special mention to Chef Mintu, who went out of his way to prepare custom cuisines for us exactly as per our preferences — truly appreciated and made our experience memorable. Heartfelt thanks to Satish, who was serving us. His service was extremely courteous, attentive, and professional. He made sure we were comfortable throughout and added a personal touch to the entire experience. Overall, great hospitality, amazing food, and a team that truly cares about guest satisfaction. Highly recommended!

Customer review rating 4.5/5

Pratik B. Families - Confirmed reviews ALL

Stayed at Novotel during a family wedding in the city. The hotel was close to the location and hence perfectly suited. Platinum status was well honoured with an upgrade at the time of check-in. The service was quick and prompt, the staff was all lovely. Recommended stay.

Dear Mr. B., Thank you for taking the time to share such a detailed account of your stay at Novotel Ahmedabad. We are delighted to hear that our hotel’s convenient location, the promptness of our service, and the recognition of your Platinum status contributed positively to your overall experience. Your kind words regarding the professionalism and warmth of our staff are truly appreciated and will be shared with the entire team, as they serve as a source of great encouragement. At the same time, we sincerely regret the inconvenience you experienced at our restaurant concerning the complimentary breakfast entitlement for Platinum guests. Please accept our sincere apologies for this oversight. We recognize that such instances can impact a guest’s experience, and we are taking immediate steps to ensure that all team members are thoroughly briefed and trained on guest entitlements and privileges, so that similar situations are avoided in the future. Your thoughtful feedback is invaluable in our ongoing efforts to refine and enhance our service standards. It helps us identify opportunities for improvement while reaffirming the aspects of our service that resonate positively with our guests. We look forward to welcoming you and your family back to Novotel Ahmedabad, where we hope to provide an even more seamless, attentive, and memorable experience. Warm regards, Amit Sangwan General Manager Novotel Ahmedabad

Customer review rating 3.0/5

Sandeep G. Solo - Confirmed reviews ALL

had a very bad check-out at Novotel hotel last week. No staff came to help with my heavy bags even after I asked at the reception. I was suffering from bad knee pain, but still I had to carry everything myself. I slowly dragged the bags down the staircase. Every step was hurting a lot and I almost fell once. Finally I brought the bags to ground alone and loaded them into the cab. I felt ignored and very disappointed with the service. Not at all expected from the brand like NOVOTEL 👎👎👎👎👎

Dear Mr. G., We are deeply concerned and sincerely regret the distressing experience you faced during your recent check-out at Novotel Ahmedabad. Please accept our heartfelt apologies, as we recognize that this fell significantly short of the high standards of service, care, and attentiveness that we consistently strive to uphold across the Novotel brand. We have immediately escalated this feedback to our relevant team members. Corrective actions are being implemented, including retraining our staff on standard operating procedures for guest assistance, reinforcing the importance of proactive support. Your candid feedback is invaluable, as it highlights areas where we must improve to uphold the level of excellence associated with the Novotel brand. We hope to have the opportunity to welcome you back, to personally restore your confidence in our commitment to guest care, and to provide an experience that reflects the attentive, thoughtful, and professional service that our guests rightly expect. Once again, please accept our sincere apologies for the inconvenience and discomfort caused. Warm regards, Amit Sangwan General Manager Novotel Ahmedabad

Customer review rating 3.5/5

Manan J. Families - Confirmed reviews ALL

Overbooked property , room service not satisfactory

Dear Mr.J., Thank you for taking the time to share your candid feedback regarding your recent stay at Novotel Ahmedabad. We sincerely regret the inconvenience caused and the shortcomings you experienced with both our room service and reception team. Please accept our heartfelt apologies for falling short of the high standards of service and attentiveness that we strive to provide to every guest. We understand how inconvenient it can be when expectations are not met, particularly with services that are essential for a comfortable stay. Your observations have been shared with the relevant teams, and we are taking immediate steps to review and improve our processes, ensuring that room service is prompt and efficient, and that our front desk team is consistently proactive, courteous, and fully prepared to assist our guests. Guest feedback such as yours is invaluable in helping us identify areas where we can enhance our service delivery. We truly hope to have the opportunity to welcome you back to Novotel Ahmedabad, where we aim to provide a seamless, attentive, and genuinely enjoyable experience that reflects the standards of excellence we are committed to uphold. Warm regards, Amit Sangwan General Manager Novotel Ahmedabad

In partnership with TripAdvisor

Other web-users rate our hotel

  • 524 reviews 9.7/10 Location
  • 1,603 reviews 8.5/10 Room
  • 3,373 reviews 9.4/10 Service
  • 78 reviews 4.6/10 WiFi
  • 1,286 reviews 8.9/10 Food
  • 848 reviews 8.6/10 Cleanliness
  • 585 reviews 9.4/10 Vibe
  • 499 reviews 8.3/10 Amenities

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See the hotel
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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.