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ibis Styles Medan Pattimura Hotel 3 stars

Customer review rating 4.3/5 913 reviews

ALLSAFE approved hotel

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ibis Styles Medan Pattimura
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+ 21 Services

Hotel extras

  • Web corner and Free Wi-fI

  • 1 Hotel Restaurant, 3 Meeting Rooms and Bar with variety menu

  • Great facilities: Indoor Swimming Pool, 1 Gym and Kids' corner

  • Strategies Location near Supermarket and Restaurants Nearby

  • Unique and Modern Design in heart of Medan City

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Styles Medan Pattimura

Jalan Pattimura No 442
Kelurahan Darat
Kecamatan Medan Baru
20153 medan
indonesia

Tel: +626188812300

Fax: (+62)61/88812310

Check-in from 14h00

Check out up to 12h00

  • AMPLAS TERMINAL :  104 CAMBRIDGE

  • By plane

    KUALANAMU At 35km / 21 miles - Shuttle paying

  • By train

    STASIUN MEDAN KOTA At 4km / 2 miles

GPS :3.573974, 98.663415

Hotel services

sTREATs

sTREATs Restaurant offer all day dining restaurant features a buffet breakfast as well as a la carte options for lunch and dinner. The menu includes local and international cuisine as well as exciting street food dishes.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 6 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 133 rooms
    • No room for people with reduced mobility
    • No family room
    • 8 connecting rooms
    • 88 non-smoking rooms
    • 11 floors
  • Languages spoken at the hotel
    • Indonesian
    • English
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
    • Express check-in
  • Porter
    • Porter
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Shuttle
    • KUALANAMU Additional charge
    • KNO Additional charge
  • ibis Styles Medan Pattimura
    • On site
    • 18 parking spaces
    • Private
    • Parking opened 24/7
    • Valet parking
Well-being
  • DECITA
    • Covered
    • On site
  • DECITA
    • On site
Family
  • Services for children
    • Childrens TV Channels
    • Childrens Club for 3 to 6 years
    • childrenclub03
    • Childrens Club for 4 to 6 years

Our accommodation(s)

Our stylish rooms feature wireless Internet, LED television, connectivity plug, bathroom with shower, mini bar and tea and coffee making facilities.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 200

  • Maximum capacity: 120 people

  • Maximum banquet capacity: 100 people

Find out more

Our guest reviews for
ibis Styles Medan Pattimura

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

913 reviews

TripAdvisor Rating 4.0/5

96 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well

Customer review rating 4.0/5

Yap S. S. Business - 15/10/2021 Confirmed reviews ALL

Overall is good

Well serviced

Customer review rating 5.0/5

Boike A. N. Solo - 13/09/2021 Confirmed reviews ALL

We are satisfied with all of their hospitalities and we are happy for staying at Ibis Style Medan. 3 stars hotel but we experienced like staying at 5 stars hotel

Dear Mr Boike A., Horas! We very much appreciate your sharing experience regarding your stay at the ibis Styles Medan Pattimura. It is always a pleasure to know that our facilities and services has made your stay wonderful. We will share your comments with our team. We are sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you and family back for another amazing journey with us. See you again. Sincerely, Insan M Fachrudin General Manager

Good stay, superb Accor hotel

Customer review rating 4.5/5

Prasetyo U. Solo - 11/09/2021 Confirmed reviews ALL

Spacious room (thanks for upgrading my room!). Staff did called me right after I booked to let me know that I entitled for free room upgrade.

Dear Mr Prasetyo U., Horas! Thank you for being our Accor loyalty member. We very much appreciate your sharing experience regarding your stay at the ibis Styles Medan Pattimura. It is always a pleasure to know that our facilities and services has made your stay wonderful. We will share your comments with our team. We are sure that this review will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you and family back for another amazing journey with us. See you soon. Kind Regards, Insan M Fachrudin General Manager

Enjoyed our long stay

Customer review rating 4.5/5

Marci G. Couples - 29/08/2021 Confirmed reviews ALL

We stayed in Ibis for over a month and it was very comfortable. The staff is very friendly, rooms are clean and beds are comfortable. The restaurant, I feel, needs some work. Most items on the menu are not available and the quality of the food is not the best. The room service was very slow. We were also charged different rates throughout the stay. One day we could book a night without breakfast at a cheaper rate and the next night we were told the rate had to include breakfast at a higher price. Not very consistent. However, that being said, we still very much enjoy staying with Ibis Styles.

Menginap menyenangkan

Customer review rating 4.5/5

Tris Friends - 23/08/2021 Confirmed reviews ALL

First time staycation in.... Nice..

Dear Ms. T., Horas, We are very appreciate for your experience regarding your visit at ibis Styles Medan Pattimura. It's great for us to know that our facilities and services have met your expectations. We'll share your review with our team. We are sure that this review will be a motivation for all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous visit. Best regards, Insan M Fachrudin General Manager

Good stay, nice room

Customer review rating 4.5/5

Intan A. Solo - 14/08/2021 Confirmed reviews ALL

Pleasant experience staying in ibis styles. Room is more spacious and well designed more than I expected before

Dear Ms. Intan Dianty A., Horas! We are very grateful for the review you shared about your experience at ibis Styles Medan Pattimura. It's great to know that our facilities and services have met your expectations. We will share your review with our team to always improve our services to all guests of the ibis Styles Medan Pattimura hotel. Hope we can welcome you and your family back for an even more enjoyable experience. Best regards, Insan M Fachrudin General Manager

Clean and Quiet

Customer review rating 5.0/5

Marci G. Couples - 10/07/2021 Confirmed reviews ALL

Great hotel in an area close to lots of shops and restaurants but still very quiet.

Dear Ms. Marci G., Horas! We very much appreciate your sharing regarding your stay at the ibis Styles Medan Pattimura. It is always delightful to know that our facilities and services has made your stay wonderful. We will share your review with our team. We are sure that your experience will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for your kind review. We are looking forward to welcome you and family back for another wonderful journey with us. See you again Miss G.. Sincerely, Insan M Fachrudin General Manager

Good price

Customer review rating 4.5/5

Winda Families - 09/07/2021 Confirmed reviews ALL

I love this hotel Very kids friendly

Dear Miss Winda Mei Ranny S., Mejuah juah. We very much appreciate your sharing regarding your stay at the ibis Styles Medan Pattimura. It is always delightful to know that our facilities and services has made your stay wonderful. We will share your review with our team. We are sure that your experience will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are looking forward to welcome you and family back for another wonderful journey with us. See you again Miss Winda Kind Regards, Insan M Fachrudin General Manager

Well located

Customer review rating 4.5/5

E. R. Business - 08/07/2021 Confirmed reviews ALL

Good stay

Dear Mr R. E., Horas! We very much appreciate your sharing regarding your stay at the ibis Styles Medan Pattimura. It is always delightful to know that our facilities and services has made your stay wonderful. We will share your review with our team. We are sure that your experience will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for your kind review. We are looking forward to welcome you and family back for another wonderful journey with us. Kind Regards, Insan M Fachrudin General Manager

Good stay

Customer review rating 4.5/5

Yona S. Couples - 05/07/2021 Confirmed reviews ALL

Pool is too cold & not wide enough but with the price its good to have pool

Dear Ms Yona s., Horas! We very much appreciate your sharing regarding your stay at the ibis Styles Medan Pattimura. It is always delightful to know that our facilities and services has made your stay wonderful. We will share your review with our team. We are sure that your experience will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Once again, thank you for your kind review. We are looking forward to welcome you and family back for another wonderful journey with us. Kind Regards, Insan Fachrudin General Manager

Good

Customer review rating 4.0/5

Chelsea H. Couples - 22/06/2021 Confirmed reviews ALL

Clean hotel

Dear Ms Chelsea P., We very much appreciate your reviews regarding your stay at the ibis Styles Medan Pattimura. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Insan M Fachrudin General Manager

Good stay

Customer review rating 4.0/5

Cepy Business - 21/06/2021 Confirmed reviews ALL

-

Dear Mr. C., Horas! We are very grateful for the best ratings you share regarding your stay at ibis Styles Medan Pattimura. It's great to know that our facilities and services have met your expectations. We will share your review with our team to always improve our services to all guests of the ibis Styles Medan Pattimura hotel. Hope we can welcome you and your family back for an even more enjoyable experience. Best regards, Insan M Fachrudin General Manager

Good room but bad breakfast

Customer review rating 3.5/5

Deo Business - 20/06/2021 Confirmed reviews ALL

The room is ok, but breakfast taste is poor, delay reload food. Long time for check out process

Dear Mr. Deo J., Horas! Thank you for taking the time to tell us about your experience at the ibis Styles Medan Pattimura. We are sorry that your experience did not meet your expectations; please allow us to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Insan M Fachrudin General Manager

A comfortable place to stay in Medan !

Customer review rating 5.0/5

Heriyanto W. Solo - 16/06/2021 Confirmed reviews ALL

Perfect place to stay for holidays ... the staffs are very friendly and helpful, the food is delicious and perfect for your family and hanging out with your colleagues.... stay prime & healthy !!!

Dear Heriyanto W., Horas! We are very grateful for the best ratings you share regarding your stay at ibis Styles Medan Pattimura. It's great to know that our facilities and services have met your expectations. We will share your review with our team to always improve our services to all guests of the ibis Styles Medan Pattimura hotel. Hope we can welcome you and your family back for an even more enjoyable experience. Best regards, Insan M Fachrudin General Manager

Awesome

TripAdvisor rating 5.0/5

reynoldlumbantobing Family - 25/12/2019 TripAdvisor review

The digital experience on a website or mobile application is an integral part of the client’s experience and satisfaction. Thanks to a new exclusive digital service, Accor is reinventing clients’ experience in its hotels. The objective is simple: enjoy digital technologies to welcome clients in more personalized ways. The reception will be less focused on administrative formalities, the hotelier can make himself more available to his clients, bring a service fitting their needs, or simply save them time. By massively deploying this digital solution, Accor offers an online solution in line with clients’ new uses. A zoom on this revolution for clients’ experience, a strategic axis of the group.

Dear Valued Guest, Horas! We are absolutely delighted that you have an amazing stay in ibis Styles Medan Pattimura. We thank you so much for your sharing on TripAdvisor regarding your stay experience with us. Our staffs are working hard each day to provide the very best service and I would like to thank you for highlighting their work. Your review is a source of motivation for our team and I will look forward to sharing it. Appreciate your time to providing us this review of your experience and for highlighting the areas that made your stay enjoyable. We are also looking forward to welcome you back for another great stay with us See you again soon. With warmest regards. Retno Poernomo General Manager

Ibis style Medan

TripAdvisor rating 4.0/5

wmarthy Business - 25/12/2019 TripAdvisor review

All is good except the laundry service keep on forgetting that I wanted my laundry folded and not hang :-( ....the worse was that happened twice....No big deal, but just want to share my thought. Though I did not complain directly at that time, too busy over small things.

Dear Valued Guest, Horas! Thank you for your sharing regarding your stay experience in ibis Styles Medan Pattimura. It is delightful to know that our facilities and services has made your stay even wonderful. However, we regret to hear that you had less perfect experience regarding your laundry. Please let us express our sincere apology for what happened. Your review is a great source of motivation for our team to always keep our guest satisfaction at highest level. Once again, we would like to thank you for your sharing on TripAdvisor. We are looking forward to welcome you back for another amazing journey. Hope to see you again soon. Kind Regards, Insan M Fachrudin General Manager

Medan Ibis

TripAdvisor rating 3.0/5

rahman867 Family - 28/11/2019 TripAdvisor review

Clean friendly and value for money with good breakfast and number of choices. Refill of food as a routine as a routine without being asked will be great. Rooms are clean with prompt response to assistance. Front office service could be improved. Overall would recommend.

Dear Valued Guest, Horas! We are delighted that you enjoy your stay experience in ibis Styles Medan Pattimura. It is great to know that our facilities and service has made your stay event more pleasant. In ibis Styles Medan Pattimura, our talents are working hard to deliver best service for all our guests. Your review is a great source of motivation for our team. Thank you very much for giving good rating on TripAdvisor We are looking forward to welcome you and family back to ibis Styles Medan Pattimura for another wonderful experience. Hope to see you again soon. Warm Regards, Insan M Fachrudin General Manager

Pretty good stay with discounted price on booking, few issues though..

TripAdvisor rating 4.0/5

priska l Family - 20/11/2019 TripAdvisor review

Overall stay was okay, with discounted price when booking the hotel and included breakfast buffet. The downside is lobby area is quite smelly and when we arrived in the hotel for the first time to check in, there were 2 cars blocking us and we had to wait for about 10-15mins before our ride can get in front of the lobby to unload our luggage, the security could have mange it better to control the traffic in this case. The receptionist who served us didn't explain things correctly regarding the deposit and fees, I booked the hotel directly from the accorhotels website and provided my credit card details when booking and also get email for confirmation of my reservation that says I have prepaid my hotel rooms and balance to pay at the hotel is zero. The receptionist will charge Rp.2 Million if I pay by credit card and Rp.3 Million if I paid by cash and I asked him if this is the deposit that will be refunded to me when checking out? He said yes, so I paid Rp.3M by cash. When checking out, different receptionist only refunded me Rp.600K and I asked why? he said to pay for the room so I argued and show him the print out of my booking that says I have prepaid this, the lady which I assume the supervisor at the time intervene by saying that they haven't charged my card yet and ask me to check my statement. I tried to go through my bank statements while try to remember which card that I use and gave up as all of my families are waiting for me and told the receptionist that I will call/come back if i see any problem. As the booking was made around May and I had close 2 of my credit cards since then, I wasn't really sure whether I was actually double charged for this stay or not.

Dear Valued Guest, Horas! We very much appreciate for the time to tell us about your experience at the ibis Styles Medan Pattimura. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Ibis Styles Medan Pattimura, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Sincerely, Insan M Fachrudin General Manager

Great Hotel close within the city

TripAdvisor rating 5.0/5

TheJ723 Business - 07/08/2019 TripAdvisor review

I stayed again for business purpose, and hotel service was still above standard so far. Nothing could go wrong. Everything was in order, from room amenities until internet speed connection. Acceptable conditions , for sure will stay here again.

Dear Valued Guest, Horas! We are absolutely delighted that you have an amazing stay with us while you were on business trip to Medan. We thank you so much for your sharing on TripAdvisor regarding your stay experience with us. Our staffs are working hard each day to provide the very best service and I would like to thank you for highlighting their work. Your review is a source of motivation for our team and I will look forward to sharing it. Appreciate your time to providing us this review of your experience and for highlighting the areas that made your stay enjoyable. We are also looking forward to welcome you back for another great stay with us See you soon! Kind Regards, Retno Poernomo General Manager

Satisfied

TripAdvisor rating 4.0/5

FookOn Friends getaway - 05/12/2018 TripAdvisor review

Excellent staff. Helpful during check-in and answering questions as to the places nearby. Helped to book Grab. Negative points are low water pressure and no hairdryer in the room. Buffet breakfast spread can be improved. Overall satisfied with the price I paid.

Dear Mr FookOn, Horas! We very much appreciate your sharing on TripAdvisor regarding you stay in ibis Styles Medan Pattimura. It a great pleasure for us to know that our facilities and service has met your expectations. However, we regret your less perfect experience during your stay with us. Please be informed that for guest convenient, we provide hairdryer by request to our housekeeping. We also thankful for your highlight points to improve our breakfast improvements. We look forward to welcoming you and family back to ibis Styles Medan Pattimura for another amazing experience in near future. Kind Regards, Retno Poernomo General Manager

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