Grand Mercure Maha Cipta Medan Angkasa 5 stars

Name: Hotel in Medan - Grand Angkasa Medan - AccorHotels - ALL
Address: Jl Sutomo no 1, MEDAN, 20235, ID
Telephone: +62614555888
Rating: 4.4

Customer review rating (ALL Rating) 4.4/5 192 reviews

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Jl Sutomo no 1, 20235 MEDAN, Indonesia

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Grand Mercure Maha Cipta Medan Angkasa

Upscale hotel for business and leisure

Grand Mercure Medan Angkasa is a 5-star hotel that offers locally exquisite facilities that is best for Medan guests reflecting North Sumatera culture with an authentic design ideal for business and leisure. This hotel is located right in Medan's business, shopping district and local historical tourism such as Istana Maimun, Mesjid Raya, Tjong A Fie Mansion, and Kuil Shri Mariaman. Approximately 39 km from the hotel, a 60 minutes drive away from Kuala Namu International Airport.

Being in Medan's Business and Shopping districts, Grand Mercure Medan Angkasa is located a one hour car ride from Kuala Namu International Airport and within walking distance to the Train Station (Railink - Airport-to-City Center Express Train) .

Grand Mercure Medan Angkasa hotel is the perfect place to stay and explore the city, whether to visit historical sites or enjoy its unique cultural diversity.

Grand Mercure Medan Angkasa welcomes you to experience the diversity of local culture in North Sumatra. Proudly local with world-class standards, discover the unexpected and gain a fresh perspective on your world.

Rachmad Suwardi, Hotel Management

Hotel extras

The hotel has the biggest Presidential Suite in Medan with 320,57 square meter room space.
The nearest hotel to Kualanamu Airport, just 1 hour by Bandar Selamat highway
The closest 5 stars hotel to the industrial estate (KIM Mabar)

Our accommodation(s)

Room

Deluxe Room with 1 King Size Bed

4 pers. max
36 m² / 387 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

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Room

Deluxe Room with 2 Single Beds

4 pers. max
36 m² / 387 sq ft

Bedding 2 x Single bed(s)
Views: City View or Pool side

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Room

Premiere Room with 1 King Size Bed

4 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

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Room

Premiere Room with 2 Single Beds

4 pers. max
38 m² / 409 sq ft

Bedding 2 x Single bed(s)
Views: City View or Pool side

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Room

Executive Room with 1 kingsize bed

2 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)
Views: City View or Pool side

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Room

Executive Room with 2 singles bed

2 pers. max
38 m² / 409 sq ft

Bedding 2 x Single bed(s)
Views: City View or Pool side

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Room

Junior Suite with 1 kingsize bed

4 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Suite

Deluxe Suite with 1 King Size bed

4 pers. max
76 m² / 818 sq ft

Bedding 1 x King size bed(s)
Views: Pool side

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Hotel location

Grand Mercure Maha Cipta Medan Angkasa

Jl Sutomo no 1
20235 MEDAN
Indonesia

GPS:3.59802, 98.68201

+62 61 4555888

+62 61 4550555

MEDAN TRAIN STATION

Railway station

Access: 1 km / 0.62 mi 5 min drive

STASIUN MEDAN

Railway station

Access: 2 km / 1.24 mi 10 min drive

MERDEKA SQUARE

Tourist attraction

Access: 1 km / 0.62 mi 5 min drive

GRAND MOSQUE

Historic monument

Access: 6 km / 3.73 mi 20 min drive

BERASTAGI

Tourist attraction

Access: 72 km / 44.74 mi

BUKIT LAWANG

Tourist attraction

Access: 88 km / 54.68 mi

LAKE TOBA

Tourist attraction

Access: 181 km / 112.47 mi

MERDEKA WALK

Restaurant and cafe district

Access: 1 km / 0.62 mi 5 min drive

SUN PLAZA

Shopping centre/mall

Access: 3 km / 1.86 mi 10 min drive

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
Room service

ORCHID RESTAURANT

A contemporary designed restaurant with a comfortable and nice ambience for your daily dining. We serve an international buffet breakfast and a variety of western and local delicacies that will cater to most discerning tastes.

Kisah Kafe

Café with an open space and verdant nuance right beside the swimming pool that serving local North Sumatra food and drinks, as well as a variety of local character coffees.

Meetings & Events

Number of Meeting Room: 8
Surface of the largest room: 972 m² / 10462.511 sq ft
Maximum seats capacity: 1000
Maximum capacity for banquets: 80

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.4/5 192 reviews

Yenny R. Families - 7/3/2026 Confirmed reviews ALL

Dear Yenny R., Thank you for taking the time to share your feedback. We are pleased to know that you appreciated the family-friendly facilities and activities available at Grand Mercure Medan Angkasa, making it a comfortable choice for guests traveling with children. At the same time, we sincerely apologize that some of the dishes did not meet your expectations. We regret that the pasta was undercooked, the Arsik was overcooked and lacked presentation, and that the menu without images made it less convenient to choose your meal. Your comments have been shared with our Culinary team for review and improvement, as we are committed to continuously enhancing the quality of our food and dining experience. Thank you once again for your valuable feedback. We truly appreciate your insights and hope to have the opportunity to welcome you back for a much-improved experience in the future. Sincerely, Management

M S. Couples - 7/1/2026 Confirmed reviews ALL

Dear M S., Thank you for sharing your wonderful feedback following your stay at Grand Mercure Medan Angkasa. We are delighted to know that you were happy with our facilities, the condition of your room, and the hospitality provided by our team. Your kind words are truly appreciated and will be shared with our Heartists as encouragement to continue delivering exceptional service to every guest. Thank you once again for choosing to stay with us. We look forward to welcoming you back for another memorable experience in the near future. Warm regards, Management

Jonson L. Families - 6/29/2026 Confirmed reviews ALL

Dear Jonson L., Thank you for sharing your feedback and for choosing Grand Mercure Medan Angkasa once again. We are delighted to know that you continue to enjoy the cozy atmosphere of our hotel. Your continued support means a great deal to us. We sincerely apologize for the inconvenience you experienced with the shower in Room 530. Thank you for bringing this matter to our attention. We have shared your feedback with our Engineering team for immediate inspection and corrective action to ensure the cold water supply functions properly and consistently. We truly appreciate your valuable feedback, as it helps us improve the comfort and quality of our guests' experience. We look forward to welcoming you back for another pleasant and seamless stay in the near future. Warm regards, Management

Alan T. Families - 6/26/2026 Confirmed reviews ALL

Dear Alan T., Thank you for taking the time to share your feedback with us. We are pleased to know that, overall, you had a good stay. However, we sincerely apologize for the inconvenience you experienced with the low water pressure in the shower and the shower door that could not be properly closed. Please rest assured that your comments have been shared with our Engineering team for immediate inspection and corrective action. Thank you once again for your valuable feedback. We truly appreciate it and hope to have the opportunity to welcome you back to Grand Mercure Medan Angkasa for a much more comfortable and enjoyable stay in the future. Sincerely, Management

Fadly B. Business - 6/23/2026 Confirmed reviews ALL

Overall, staying at Mercure was quite comfortable and I enjoyed my stay. However, I had a disappointing experience regarding the parking situation. When the hotel parking area was full, I was instructed to park my car outside. The next morning, I was charged IDR 10,000 for parking. As a hotel guest, I am unsure whether this charge should have been my responsibility, especially since the hotel parking lot was unavailable. This was a negative experience for me. I kindly hope the hotel can pay more attention to this issue in the future and provide a clearer parking arrangement for guests when the parking area is full. Thank you.

Dear Fadly B., Thank you for sharing your experience with us and for choosing to stay at Grand Mercure Medan Angkasa. We are pleased to know that, overall, you had a comfortable stay and enjoyed your time with us. However, we sincerely apologize for the inconvenience and disappointment you experienced regarding the parking arrangement. Please rest assured that your feedback has been shared with the relevant team for further evaluation. We will review our parking procedures and communication to ensure that guests receive clearer information and a more convenient parking experience, particularly during periods of high occupancy. Thank you once again for your valuable feedback. It helps us improve our services and guest experience. We truly hope to have the opportunity to welcome you back and provide you with an even better stay in the future. Warm regards, Management

Web-users rating

Other web-users rate our hotel

169 reviews 8.2/10 Location
1,001 reviews 9/10 Room
1,225 reviews 9.5/10 Service
8 reviews 9.1/10 WiFi
582 reviews 9.1/10 Cleanliness
445 reviews 9.1/10 Comfort
401 reviews 9.1/10 Breakfast
70 reviews 9.1/10 Pool

6 reviews 8.3/10 Location
62 reviews 8/10 Room
40 reviews 9.4/10 Service
29 reviews 8.7/10 Cleanliness
29 reviews 8.7/10 Comfort
22 reviews 9/10 Breakfast
10 reviews 8.1/10 Value

18 reviews 8.4/10 Location
48 reviews 7.4/10 Room
40 reviews 9.2/10 Service
22 reviews 8.9/10 Comfort
21 reviews 8.9/10 Breakfast
17 reviews 8.7/10 Cleanliness
13 reviews 7.8/10 Value

10 reviews 8.2/10 Location
25 reviews 8.1/10 Room
17 reviews 9/10 Service
12 reviews 8.9/10 Cleanliness
11 reviews 8.8/10 Comfort
8 reviews 7.6/10 Value

6 reviews 7.4/10 Location
20 reviews 8.4/10 Room
19 reviews 9/10 Service
13 reviews 8.9/10 Cleanliness
11 reviews 9/10 Comfort
6 reviews 9.2/10 Breakfast
5 reviews 7.5/10 Value

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

What are the check-in and check-out times?

At Grand Mercure Maha Cipta Medan Angkasa, check-in is from 02:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online.

Are there any special offers or discounts available?

Yes, Grand Mercure Maha Cipta Medan Angkasa regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com.

What is the cancellation policy?

Can I book a meeting room?

Can I organize an event or a wedding?

Is the hotel wheelchair accessible?

Can I pay for my stay directly on site?

What landmarks or attractions can be visited on foot from the hotel?

What amenities are available for business travelers?

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