Grand Mercure Maha Cipta Medan Angkasa 5 stars

Customer review rating (ALL Rating) 4.4/5 158 reviews

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Grand Mercure Maha Cipta Medan Angkasa - Image 1
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Jl Sutomo no 1, 20235 MEDAN, Indonesia

Description

Hotel extras

  • The hotel has the biggest Presidential Suite in Medan with 320,57 square meter room space.

  • The nearest hotel to Kualanamu Airport, just 1 hour by Bandar Selamat highway

  • The closest 5 stars hotel to the industrial estate (KIM Mabar)

Our accommodation(s)

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Hotel location

Grand Mercure Maha Cipta Medan Angkasa

Jl Sutomo no 1
20235 MEDAN
Indonesia

GPS:3.59802, 98.68201

Telephone
Fax +62 61 4550555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  158 reviews

TripAdvisor Rating  4.7/5  2,525 reviews

Great Stay & Experience

TripAdvisor rating 5.0/5

M O TripAdvisor review

Clean and comfortable hotel; great professional staff and very accommodating. Great breakfast buffet selection & F&B crew. Central and close to the Centrepoint and Medan Mall. Will be back!

Dear Guest, We are delighted to hear that you enjoyed our clean and comfortable hotel, as well as the professional and accommodating service from our team. It’s great to know that our breakfast buffet and F&B crew made a positive impression on your stay. We truly look forward to welcoming you back to Grand Mercure Medan Angkasa in the near future. Sincerely, Management

Customer review rating 5.0/5

Dicky P. Families - Confirmed reviews ALL

it was nice to stay at grand mercure Medan..The hotel was luxourius, very clean, excellent staf services, delicious food, spacious room and bed

Dear Dicky P., Thank you for your kind words regarding your recent stay at Grand Mercure Medan Angkasa. We are delighted to hear that you enjoyed our luxurious accommodations, cleanliness, and the quality of our staff services and food. Best regards, Management

Customer review rating 3.0/5

Andreas K. Families - Confirmed reviews ALL

Hotel need to refurbish especially in the area of bathroom and furniture. It's too old and even the chair is not steady. The cleanness of towel, bedsheet also need little attention. Other than that, everything are ok.

Dear Andreas K., Thank you for your feedback regarding the condition of our facilities. We appreciate your observations concerning the need for refurbishment and cleanliness. Your comments will be taken into consideration as we continuously strive to improve our services and guest experience. We look forward to welcoming you back at Grand Mercure Medan Angkasa Best regards, Management

Customer review rating 3.5/5

Khaidir K. Solo - Confirmed reviews ALL

I got very bad experience during breakfast, I asked slice onion to fried eeg cook but he dinied to serve. He screamed to other cook but still nobody care for my request. This persons not suppose to work in hospitality industry !!!.

Dear Khaidir K., Thank you for sharing your experience regarding your breakfast. We sincerely apologize for the service shortcomings you encountered. We strive for a welcoming atmosphere and appreciate your feedback, which will be taken into consideration as we work to improve our guest experience. Best regards, Management

Great experience at Grand Mercure

TripAdvisor rating 5.0/5

Departure43554249253 TripAdvisor review

Large and comfortable room. Good facilities. Nice scent Great breakfast experience. Dory sos thai and bubur angkasa are our favourite choice since day 1.

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed the comfort of our rooms, our facilities, and the breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you again at Grand Mercure Medan Angkasa Best regards, Management

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Other web-users rate our hotel

  • 147 reviews 8.5/10 Location
  • 967 reviews 9.1/10 Room
  • 1,156 reviews 9.4/10 Service
  • 10 reviews 9.6/10 WiFi
  • 540 reviews 9.1/10 Cleanliness
  • 410 reviews 9.2/10 Comfort
  • 394 reviews 9.4/10 Breakfast
  • 353 reviews 8.9/10 Amenities

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Customer review rating (ALL Rating) 4.2/5 (213 reviews)

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See the hotel
All our hotels in Medan

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.