Grand Mercure Maha Cipta Medan Angkasa 5 stars

Customer review rating (ALL Rating) 4.5/5 248 reviews

Best price
guarantee
Grand Mercure Maha Cipta Medan Angkasa - Image 1
Grand Mercure Maha Cipta Medan Angkasa - Image 2
Grand Mercure Maha Cipta Medan Angkasa - Image 3
Grand Mercure Maha Cipta Medan Angkasa - Image 4
Jl Sutomo no 1, 20235 MEDAN, Indonesia

Description

Hotel extras

  • The hotel has the biggest Presidential Suite in Medan with 320,57 square meter room space.

  • The nearest hotel to Kualanamu Airport, just 1 hour by Bandar Selamat highway

  • The closest 5 stars hotel to the industrial estate (KIM Mabar)

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Grand Mercure Maha Cipta Medan Angkasa

Jl Sutomo no 1
20235 MEDAN
Indonesia

GPS:3.59802, 98.68201

Telephone
Fax +62 61 4550555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ORCHID RESTAURANT

A contemporary designed restaurant with a comfortable and nice ambience for your daily dining. We serve an international buffet breakfast and a variety of western and local delicacies that will cater to most discerning tastes.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  248 reviews

TripAdvisor Rating  4.5/5  2,157 reviews

Good hotel in Medan

TripAdvisor rating 5.0/5

Agatha C TripAdvisor review

good hotel, strategically located near shopping malls. the ambience is quite old but the service is 💯. Facilities need to refurbished especially the fitness centre. I also attended the event at Grandballroom. It was huge, light and the AC was too cold for me hehe. Thanks grand mercure...

Dear Guest, Thank you for your valuable feedback following your recent stay at Grand Mercure Medan. We appreciate you acknowledging our strategic location and the excellent service provided by our team. We are glad to hear that you enjoyed the spaciousness and lighting of the Grand Ballroom, although we understand that the air-conditioning might have been a bit too cool for your preference. We take your comments regarding the hotel's ambiance and the need for refurbishment, particularly in the fitness center, very seriously. Your feedback is crucial for us to continuously improve our offerings. We value your patronage and hope to have the opportunity to welcome you back to Grand Mercure Medan soon. Hormat kami Management

Huge room with good breakfast

Customer review rating 4.5/5

Tirta W. Families - Confirmed reviews ALL

The room is huge as we got upgraded to suite room, however the suite seemed to be old and not yet renovated, while the previous premier room that we stayed in seemed to have been renovated. The breakfast selection was quite plentiful and the taste was surprisingly good

Dear TIRTA W. , We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Customer review rating 2.5/5

Elfrina Families - Confirmed reviews ALL

My ordert that i have been listed while order through traveloka not arranged accordingly I have requested king size, but not prepared accordingly Requested to check out at 2PM Food not so tasty

Dear ELFRINA L SIHOMBING , Thank you for taking the time to tell us about your experience at the Grand Mercure Maha Cipta Medan Angkasa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Grand Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

Attentive staff

Customer review rating 4.5/5

Kevin Solo - Confirmed reviews ALL

The entire experience was top notch due to the attentiveness of the staff, from the reception to the bellhops and concierge.

Dear KEVIN LU , We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

Great breakfast spread!

TripAdvisor rating 5.0/5

Mohan D TripAdvisor review

Had an awesome breakfast throughout our stay. They served varieties of scrumptious dishes. Refilling of dishes was done on time. Mostly asian dishes with some varieties of western flavours. One of the best we had in Medan. Definitely we will comeback to Grand Mercure. Both the stay and food are excellent.

Dear Guest, We very much appreciate your comments regarding your stay at the Grand Mercure Maha Cipta Medan Angkasa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

In partnership with TripAdvisor

Other web-users rate our hotel

  • 178 reviews 8.3/10 Location
  • 908 reviews 9/10 Room
  • 985 reviews 9.3/10 Service
  • 17 reviews 9/10 WiFi
  • 473 reviews 8.9/10 Cleanliness
  • 373 reviews 9.2/10 Breakfast
  • 371 reviews 9/10 Comfort
  • 290 reviews 9/10 Amenities

Powered by Trustyou

Our other establishments nearby

ibis Styles Medan Pattimura 3 stars

Customer review rating (ALL Rating) 4.3/5 (278 reviews)

At 3.378 km

See the hotel
All our hotels in Medan

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.