Grand Mercure Maha Cipta Medan Angkasa 5 stars

Customer review rating (ALL Rating) 4.4/5 160 reviews

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Grand Mercure Maha Cipta Medan Angkasa - Image 1
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Jl Sutomo no 1, 20235 MEDAN, Indonesia

Description

Hotel extras

  • The hotel has the biggest Presidential Suite in Medan with 320,57 square meter room space.

  • The nearest hotel to Kualanamu Airport, just 1 hour by Bandar Selamat highway

  • The closest 5 stars hotel to the industrial estate (KIM Mabar)

Our accommodation(s)

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Hotel location

Grand Mercure Maha Cipta Medan Angkasa

Jl Sutomo no 1
20235 MEDAN
Indonesia

GPS:3.59802, 98.68201

Telephone
Fax +62 61 4550555

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  160 reviews

TripAdvisor Rating  4.7/5  2,523 reviews

Customer review rating 3.0/5

Andreas K. Families - Confirmed reviews ALL

Hotel need to refurbish especially in the area of bathroom and furniture. It's too old and even the chair is not steady. The cleanness of towel, bedsheet also need little attention. Other than that, everything are ok.

Dear Andreas K., Thank you for your feedback regarding the condition of our facilities. We appreciate your observations concerning the need for refurbishment and cleanliness. Your comments will be taken into consideration as we continuously strive to improve our services and guest experience. We look forward to welcoming you back at Grand Mercure Medan Angkasa Best regards, Management

Customer review rating 3.5/5

Khaidir K. Solo - Confirmed reviews ALL

I got very bad experience during breakfast, I asked slice onion to fried eeg cook but he dinied to serve. He screamed to other cook but still nobody care for my request. This persons not suppose to work in hospitality industry !!!.

Dear Khaidir K., Thank you for sharing your experience regarding your breakfast. We sincerely apologize for the service shortcomings you encountered. We strive for a welcoming atmosphere and appreciate your feedback, which will be taken into consideration as we work to improve our guest experience. Best regards, Management

Great experience at Grand Mercure

TripAdvisor rating 5.0/5

Departure43554249253 TripAdvisor review

Large and comfortable room. Good facilities. Nice scent Great breakfast experience. Dory sos thai and bubur angkasa are our favourite choice since day 1.

Dear Guest, Thank you for your positive feedback. We are delighted to hear that you enjoyed the comfort of our rooms, our facilities, and the breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you again at Grand Mercure Medan Angkasa Best regards, Management

Customer review rating 1.0/5

Timothy C. Business - Confirmed reviews ALL

During the day even morning around 9am, renovation work is carry out, and I called twice to the front desk to complaint nothing happened!

Dear Timothy C., Thank you for sharing your feedback regarding your recent stay. we sincerely apologize for any inconvenience caused by the renovation work during your visit. Your concerns about the response from our front desk have been noted, and we appreciate your understanding during this period of improvement. Best regards, Management

Customer review rating 4.5/5

Agus J. Business - Confirmed reviews ALL

The hotel is really a nice place when you are in Medan

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Other web-users rate our hotel

  • 154 reviews 8.5/10 Location
  • 975 reviews 9.1/10 Room
  • 1,160 reviews 9.4/10 Service
  • 12 reviews 9.7/10 WiFi
  • 599 reviews 9.2/10 Food
  • 541 reviews 9.1/10 Cleanliness
  • 405 reviews 9.2/10 Comfort
  • 392 reviews 9.4/10 Breakfast

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Customer review rating (ALL Rating) 4.2/5 (211 reviews)

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See the hotel
All our hotels in Medan

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.