Grand Mercure Maha Cipta Medan Angkasa 5 stars

Customer review rating (ALL Rating) 4.4/5 164 reviews

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Description

Hotel extras

  • The hotel has the biggest Presidential Suite in Medan with 320,57 square meter room space.

  • The nearest hotel to Kualanamu Airport, just 1 hour by Bandar Selamat highway

  • The closest 5 stars hotel to the industrial estate (KIM Mabar)

Our accommodation(s)

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Hotel location

Grand Mercure Maha Cipta Medan Angkasa

Jl Sutomo no 1
20235 MEDAN
Indonesia

GPS:3.59802, 98.68201

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  164 reviews

TripAdvisor Rating  4.7/5  2,509 reviews

Great experience at Grand Mercure

TripAdvisor rating 5.0/5

Departure43554249253 TripAdvisor review

Large and comfortable room. Good facilities. Nice scent Great breakfast experience. Dory sos thai and bubur angkasa are our favourite choice since day 1.

Customer review rating 1.0/5

Timothy C. Business - Confirmed reviews ALL

During the day even morning around 9am, renovation work is carry out, and I called twice to the front desk to complaint nothing happened!

Dear Timothy C., Thank you for sharing your feedback regarding your recent stay. we sincerely apologize for any inconvenience caused by the renovation work during your visit. Your concerns about the response from our front desk have been noted, and we appreciate your understanding during this period of improvement. Best regards, Management

Customer review rating 4.5/5

Agus J. Business - Confirmed reviews ALL

The hotel is really a nice place when you are in Medan

Customer review rating 5.0/5

Insyirah S. Friends - Confirmed reviews ALL

Service was amazing and the staff were extremely helpful and hospitable. The room was comfortable and clean, food was great as well!

Customer review rating 0.5/5

Muhammad H. B. J. Friends - Confirmed reviews ALL

I want to late check out for my room. The supervisor not allowed me to do that. Rudi is the bad supervisor with this hotel. This hotel is very bad regarding on my benefit as the gold member. I stay at many all accours group hotel but this is the bed experience

Dear Mr. Muhammad H. B. J., Thank you for taking the time to share your experience with us. Please accept our sincere apologies for the inconvenience you encountered during your stay, particularly regarding your late check-out request. Kindly allow us to clarify that the late check-out privilege applies to one room only as part of the membership benefit, and this has been extended accordingly from the three rooms under your reservation. We truly regret if this was not clearly communicated and caused any misunderstanding. We highly value your feedback, as it helps us improve our service. We hope to have the opportunity to welcome you back in the future. Warm regards, Management

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Other web-users rate our hotel

  • 154 reviews 8.5/10 Location
  • 971 reviews 9.1/10 Room
  • 1,139 reviews 9.4/10 Service
  • 11 reviews 9.6/10 WiFi
  • 593 reviews 9.2/10 Food
  • 542 reviews 9.1/10 Cleanliness
  • 406 reviews 9.2/10 Comfort
  • 389 reviews 9.4/10 Breakfast

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ibis Styles Medan Pattimura 3 stars

Customer review rating (ALL Rating) 4.2/5 (209 reviews)

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