Mercure Nanchang Sunac 4 stars

TripAdvisor rating 5.0/5 274 reviews

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No 978 LongPan South Street, New Honggutan District, Jiangxi Province, 330038 NANCHANG, China

Description

Hotel extras

  • 5 minutes walk to Metro Line 2 Jiu Long Hu Nan Station Exit 2

  • Walking distance to Sunac Theme Park

  • 3 minutes walk to Sunac Mall and Aquarium

  • 8 min drive to Nanchang International Stadium that regularly hosts concert and sport game.

  • 5 minutes drive to Nanchang Greenland International Expo Centre

Our accommodation(s)

Hotel location

Mercure Nanchang Sunac

No 978 LongPan South Street, New Honggutan District, Jiangxi Province
330038 NANCHANG
China

GPS:28.584304, 115.788638

Telephone
Fax +86 791 8738 9000

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Shuttle
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

Breakfast

Non contractual photo

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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TripAdvisor Rating  5.0/5  274 reviews

地理位置好

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

酒店地理位置很好靠近地铁站，对面是是融创茂商场，很有特色，晚上夜景美丽。酒店后面是九龙湖，一眼看过去心旷神怡，有度假的感觉。酒店服务也很不错，给我安排了湖景房，视野很好，给小姐姐好评，很热情。前台办理速度快，也很简洁，能扫微信和支付宝，办理入住很详尽的介绍了酒店的设施，态度很好。健身房在一楼，健身房干净，卫生保持不错。健身器材也整理的很干净。房间景色超级好。看过去心旷神怡。酒店对面是欧洲小镇，有特色，景色很好，好想去拍个照。早餐厅收拾规范，有领位把我们领到座位上，很详细的给我们介绍餐厅，并给我们推荐南昌特色。酒店旁边有个奥特莱斯，地铁站有免费巴士去那里，三公里左右，打车也很方便。同时融创茂丰富多彩，想买什么东西基本可以满足。里面东西的性价比高，款式也多样。住在文华酒店性价比高，值得推荐，下次还会再来，很舒服。

尊敬的宾客： 非常感谢您选择南昌融创美居酒店并花取您的宝贵时间为我们做出反馈，很高兴您对酒店的肯定。 我会把您的反馈与我们的团队一同分享。南昌融创美居酒店是由法国雅高酒店管理集团与融创集团联合打造的一家涉外湖景酒店，位于融创文化旅游城红谷滩新区，拥有设计舒适,时尚客房481间，紧临融创茂，世界级主题乐园让您置身于360度的魔幻空间，亚洲最大的海洋乐园，浪漫的酒吧一条街近在咫尺，酒店品坊创新美食餐厅，大堂酒廊，会议室及健身房等设施随时为您提供服务，无论是商务还是旅行，都将是您最佳的选择。 再次感谢您选择南昌融创美居酒店，并真诚的期待您的再次光临！ 谨启 宾客体验经理 南昌融创美居酒店

服务不错，环境好

TripAdvisor rating 5.0/5

Anonymous TripAdvisor review

这家酒店在九龙湖度假区，酒店后面是九龙湖，可以沿着步道走走，湖对面是欧式风格建筑，也有沙滩，听说是南昌最大的儿童公园。酒店地处位置好，很安静，离地铁站几分钟步行距离。酒店对面就是大商场，商场里面很有过年的氛围，在这里如果两天游玩很方便，吃喝完全可以满足，适合周末度假。傍晚的时候融创茂从外观看，青花瓷建筑，漂亮，亮灯之后那景色更是灿烂。融创茂里面有美食街，负一楼主题是夜上海，有表演和各种吃的。吃完逛商场，品种齐全，购物方便。里面还有海洋馆，电影乐园，小孩子特别喜欢，应有尽有，可以玩一整天，小孩在里面蹦蹦跳跳，很开心。酒店附近乐园里面绿化做的特别好，里面也不拥挤，和酒店是一个集团。酒店的服务员服务不错，热情。办理入住的时候办理速度快，主动介绍设施设备，员工态度很友好，热情，感谢。安排了湖景房，景观很好，升级了房间，房间设施很棒，高楼层的湖景房，有落地窗。从房间和阳台一眼就能看到湖景，景色优美。房间卫生干净，卫生间较大，被子很舒服，很喜欢的材质，房间有枕头卡，可以挑选，很到位，酒店服务响应很快，服务员有礼貌。早餐厅环境好，有南昌特色炒粉，品种多，座位也多，服务态度也超赞，酒店有免费的停车场，保安会指引停车，保安态度很好，停车场有两侧，停车场大，退房体验好。一楼有健身房，温度适宜，健身房设施齐全。入住体验很好，性价很高，算江西很好的酒店了，下次也会推荐朋友来住。

尊敬的宾客： 非常感谢您选择南昌融创美居酒店并花取您的宝贵时间为我们做出反馈，很高兴您对酒店的肯定。 我会把您的反馈与我们的团队一同分享。南昌融创美居酒店是由法国雅高酒店管理集团与融创集团联合打造的一家涉外湖景酒店，位于融创文化旅游城红谷滩新区，拥有设计舒适,时尚客房481间，紧临融创茂，世界级主题乐园让您置身于360度的魔幻空间，亚洲最大的海洋乐园，浪漫的酒吧一条街近在咫尺，酒店品坊创新美食餐厅，大堂酒廊，会议室及健身房等设施随时为您提供服务，无论是商务还是旅行，都将是您最佳的选择。 再次感谢您选择南昌融创美居酒店，并真诚的期待您的再次光临！ 谨启 宾客体验经理 南昌融创美居酒店

where am i again?

TripAdvisor rating 4.0/5

ixarette TripAdvisor review

Although far from the centre of town the Mercure is across the road from the vast Wanda shopping mall, and close to Nanchang's high-speed rail station. I didn't experience other, earlier reviewers' issues with poor English speaking -- in fact, I thought the staff's English abilities were much better than usual, including a truly fluent lady at reception. I did, however, have the odd experience of wondering what hotel I was actually staying at. Due to renovations of some sort, breakfast was next door in the Novotel, and when my laundry came back from housekeeping, it was in bags branded with the Pullman hotel logo from a block away. Breakfast did become something of a hot-button issue with my party, since the hotel was overrun with a large party of schoolchildren on our second day, and the breakfast staff retreated in panic. The quality dropped to kids-food levels and took several days to recover, but I haven't allowed this to detract from my review of the Mercure, because, as I said, this was all happening at the Novotel anyway!

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Nanchang Sunac. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager Mercure Nanchang Sunac

Value for Money

TripAdvisor rating 5.0/5

TJX05 Families - TripAdvisor review

The young men at front desk were courteous and helpful in particular Eric and his colleague tried to help with arranging two cars to the train station early next morning though without much success. Rooms were clean and in excellent condition. Beds were super comfy and clean. Our sleep was great. Wanda Mall and theme park are just across the road. Nice and very affordable place to stay for a night to catch our high speed train at Nanchang West Train Station nearby.

Dear guest, We are appreciate your comments regarding your stay at the Mercure Nanchang Sunac. It is always a pleasure to receive positive feedback. I will share your comments with our team. Especially your recognition to Eric,I'm sure we will have more and more staffs like Eric to create better service to our guests! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Melody Yin Asst Guest Experience Manager Mercure Nanchang Sunac

Good hotel with poor service quality

TripAdvisor rating 2.0/5

DKurniawan Business - TripAdvisor review

The hotel is of good quality but it missed the most important component of a good hotel - the service quality. The front desk team is hardly speaking basic English. We ordered a room service in the late evening, but the room service was not available. The hotel staff suggested us to contact the Novotel (next door) to get a room service. We finally ordered a room service from the Novotel. We need to settle the food using online payment service and the staff requested us to pay a deposit for borrowing wine glasses, regardless that the front desk staff keeps a copy of my credit card imprint. What an experience of staying in a Mercure Hotel Nanchang.

Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Nanchang Wanda. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Guest Experience Manager Mercure Nanchang Wanda

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Other web-users rate our hotel

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  • 469 reviews 9.5/10 Vibe
  • 408 reviews 8.7/10 Breakfast
  • 403 reviews 9.2/10 Cleanliness
  • 349 reviews 9/10 Amenities

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.