Raffles Singapore 5 stars

Customer review rating (ALL Rating) 4.8/5 2,980 reviews

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Description

Hotel extras

  • Labelled ALLSAFE

  • Re-opened in August 2019 after an extensive, historically sensitive restoration

  • Situated in the heart of the city, just steps from Marina Bay, City Hall, Chinatown and more

  • All-suite accommodation with 24-hour Raffles Butler service

  • Nine new restaurants and bars with celebrity chef concepts

Our accommodation(s)

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Hotel location

Raffles Singapore

1 Beach Road
189673 SINGAPORE
Singapore

GPS:1.294, 103.855

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.8/5  2,980 reviews

TripAdvisor Rating  4.5/5  5,785 reviews

Certificate of excellence 2024

Great friendly and comfortable experience.

TripAdvisor rating 5.0/5

Ravi G TripAdvisor review

The suit was an experience, comfortable stay. Location close to most attractions. Friendly and helpful staff. The butler allocated was helpful, approachable and friendly. The heritage tour about the hotel was illuminating. The experience was unforgettable.

Highly recommend staying at Raffles!

TripAdvisor rating 5.0/5

Victoria H TripAdvisor review

Raffles was an incredible experience, and we wish we had stayed longer. At the Writer’s Bar, Suren and Kali Johare were friendly and welcoming and made us exceptional drinks. They spent time with us to explain the different drinks and give us background and history on Raffles. We had such a fun time! Book a history tour with Roslee, the resident historian. He is so energetic and full of knowledge, and we learned so much from the tour while having a great time. Must-do! Thank you to Kasim for always greeting us so kindly and making us feel so welcome at Raffles! Our experience was seamless from start to finis. Our butler was very friendly, knowledgeable, and helpful and made us dinner/drinks reservations and organized late a check out and hotel transportation. Thank you!

Absolutely impeccable service

Customer review rating 5.0/5

Dr C. D. Couples - Confirmed reviews ALL

This was a dream bucket list experience which met all my expectations -- facilities, service, ambience and attention to detail.

Dear Dr. D., Greetings from Raffles Hotel Singapore! Thank you very much for residing with us and for taking the time to complete our guest satisfaction survey. My colleagues and I are extremely pleased to learn that you have enjoyed your time here at Raffles Singapore. Your stellar ratings and comments have been shared with all hotel teams as it is with such kind words that fuel us to continue to deliver our very best service. Dr. D., we constantly strive to present ourselves in a way that is representative of the Raffles brand and it is our vision to continue to retain our renowned reputation as one of the iconic hotels in the world. We would love for you to join us on this journey and would deeply appreciate if you would be so kind as to share your experience on TripAdvisor with the rest of the world. Once again, thank you very much for your feedback and we are now all looking forward to welcoming you again to our oasis of tranquillity and heritage in the not so distant future. Kind regards, Wong Yoke Lan Director of Rooms

A Great Staycay in Singapore

TripAdvisor rating 5.0/5

Mei Cheng C TripAdvisor review

We had a staycay at Raffles hotel. Truly the best hotel in Singapore. The hotel staff was great from front office, butlers, food and beverage team and pool, they simply made us feel so welcomed. The hotel is so beautiful and quiet, we took so many photos! We hope to come back again.

Flawless and beyond reproach

Customer review rating 5.0/5

Mgpeepee Couples - Confirmed reviews ALL

The Raffles had been on my bucket list for a while, and when the chance presented itself, we made a reservation. I was nervous that the perception and hype wouldn't match the reality. And that indeed came true. The reality was far, far better than the hype. Everything was flawless, and the service was exceptional. The butler service has ruined our future hotel stays, even those with butler service. They were attentive but not obsequious. The property was spotless. How do you keep it so clean, but we have never seen anyone cleaning it? Two tiny nits—Every time we returned to the hotel via the front entrance, they greeted us as if we were new or tourists trying to sneak a peek at the grand dame despite our casual attire of shorts and T-shirts. Also, while breakfast was perfection, I was a little disappointed that they didn't recognize us (we stayed for two nights), and we had to flag service down for more coffee or tea a few times. These were tiny nits, considering the grand scheme of things. That said, I was glad to have finally checked this off the list. I will come back for sure. I also celebrated being able to stay at a hotel that once didn't allow my ancestors to enter. Take that colonialism.

Dear Mr. P., Greetings from Raffles Hotel Singapore! Thank you very much for residing with us and for taking the time to complete our guest satisfaction survey. My colleagues and I are extremely pleased to learn that you have enjoyed your time here at Raffles Singapore. Your stellar ratings and comments have been shared with all hotel teams as it is with such kind words that fuel us to continue to deliver our very best service. Mr. P., we constantly strive to present ourselves in a way that is representative of the Raffles brand and it is our vision to continue to retain our renowned reputation as one of the iconic hotels in the world. We would love for you to join us on this journey and would deeply appreciate if you would be so kind as to share your experience on TripAdvisor with the rest of the world. Once again, thank you very much for your feedback and we are now all looking forward to welcoming you again to our oasis of tranquillity and heritage in the not so distant future. Kind regards, Wong Yoke Lan Director of Rooms

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Other web-users rate our hotel

  • 384 reviews 9.3/10 Location
  • 796 reviews 8.9/10 Room
  • 1,604 reviews 8.8/10 Service
  • 9 reviews 3.1/10 WiFi
  • 552 reviews 9.6/10 Vibe
  • 512 reviews 8.2/10 Food
  • 494 reviews 8.9/10 Amenities
  • 224 reviews 8.5/10 Comfort

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