Mövenpick Bursa Hotel and Thermal Spa 5 stars

Customer review rating (ALL Rating) 4.7/5 747 reviews

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Mövenpick Bursa Hotel and Thermal Spa - Image 1
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Mövenpick Bursa Hotel and Thermal Spa - Image 3
Mövenpick Bursa Hotel and Thermal Spa - Image 4
Cekirge Cad. No:81, Osmangazi, 16104, 16104 BURSA, Turkey

Description

Hotel extras

  • Mövenpick Hotel & Thermal Spa Bursa located in the center of the city

  • Thermal & Spa Center ( Thermal Turkish Bath and Thermal Indoor Pool)

  • Italian restaurant and roof top restaurant on side

  • Close to shopping malls.

  • Walking distance to the Cultural Park.

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

CLASSIC ROOM TWIN BED

Photo out of - CLASSIC ROOM TWIN BED

35 m² (377 sq.ft.) Classic Twin bedded rooms are equipped with a safe, air-cooling system, work desk, sitting area, hairdryer, free toiletries, slippers, shower, flat-screen TV, minibar and an electric kettle.

Max. number of persons
3
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 39'/99 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 35 m² / 376 sq ft
  • Bedding 2 x Single bed(s)
  • Accessible room
See availabilities

35 m² Superior Panaromic City View King bedded rooms are equipped with a safe, air conditioning, work desk, sitting area, hairdryer, free toiletries, slippers, bathrobe, shower, flat-screen TV, minibar and an electronic kettle.

  • Views:

    City View

Max. number of persons
3
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

Double bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Kettle

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 39'/99 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

35 m² (377 sq.ft.) Superior Twin bedded rooms are equipped with a safe, air-cooling system, work desk, sitting area, hairdryer, free toiletries, slippers, shower, flat-screen TV, minibar and an electric kettle.

Max. number of persons
3
Area
From 35 m² / 376 sq ft
Accessibility
Accessible room

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 39'/99 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

65 m² in size, our Family Rooms are designed with modern touch and offers you an spectacular Bursa view from floor to ceiling windows. From our Family rooms, the guests can feel the enchanting atmosphere of the city.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 65 m² / 699 sq ft
Accessibility
Accessible room

Bedding

Queen size bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

40 m2 Premium Panaromic City View King bedded rooms are equipped with a safe, air conditioning, work desk, sitting area, hairdryer, free toiletries, slippers,bathrobe, shower, flat-screen TV, minibar and an electronic kettle.

  • Views:

    City View or Park view

  • Most of the accommodation:

    Corner Room

Max. number of persons
3
Area
From 40 m² / 430 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 39'/99 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Suite Room

Photo out of - Suite Room

80 m² Suite Room with seperate sitting area, equipped with a safe, air conditioning, work desk, sitting area, hairdryer, free toiletries, slippers, bathrobe, shower, flat-screen TV, minibar, kettle.

  • Views:

    City View or Park view

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 80 m² / 861 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 55'/140 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Presidential Suite Room

Photo out of - Presidential Suite Room

170 m² Presidential Suite Room with seperate sitting area and 2 King beds. Rooms are equipped with a safe, air conditioning, work desk, hairdryer, free toiletries, slippers, bathrobe, shower, flat-screen TV, minibar and an electronic kettle.

  • Views:

    City View or Park view

  • Most of the accommodation:

    Corner Room

Max. number of persons
6
Area
From 170 m² / 1829 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathrobe
  • Bathroom products
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Phone with 2 handsets in roomAdditional charge

Tv Facilities

  • Children's TV Channels
  • In-house movies
  • Music TV channels
  • Satellite/cable colour TV
  • TV with on-screen billing info
  • 64'/163 cm screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Safe deposit box in room

Bedding Facilities

  • Pillow Menu

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Opening windows
  • Slippers
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Mövenpick Bursa Hotel and Thermal Spa

Cekirge Cad. No:81, Osmangazi, 16104
16104 BURSA
Turkey

GPS:40.197112, 29.037818

Telephone
Fax +90 224 230 01 19

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • 136 rooms
  • One room for people with reduced mobility
  • 20 connecting rooms
  • 119 non-smoking rooms
  • 12 floors

Languages spoken at the hotel

  • German
  • English
  • Turkish

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Late Checkout

Porter

  • Porter

Catering

3 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

7 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s TV Channels

Well-being

Thermal Indoor Pool

  • Covered
  • On site

Healty Life Center

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Bodybuilding equipment/Gym

  • Nearby

Gym

  • On site

Gym

  • On site
  • On site
  • Indoor parking
  • Private

Security

  • Extinguisher
  • Sprinkler
  • CO detection in car park

Accessibility

  • Accessible parking

Olympos Roof Restaurant & Bar

Photo out of - Olympos Roof Restaurant & Bar

Olympos Roof Restaurant Bar which is open with a rich selection of alcoholic and non-alcoholic beverages & snacks, reflects the elegant concept of Mövenpick Hotel & Thermal Spa Bursa in the best way. The Bar,which is located on the top floor of Mövenpick

Cooking style
International
Capacity
140
Accessibility
Accessible service
Cekirge Cad. No:81, Osmangazi, 16104, 16104 Bursa, Turkey
Telephone +90 4441695
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Non Smoking Area
  • Reservation recommended
  • Rooftop
  • Terrace
  • Exceptional View

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Underground Cellar
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Olympos Roof Restaurant Bar which is open with a rich selection of alcoholic and non-alcoholic beverages & snacks, reflects the elegant concept of Mövenpick Hotel & Thermal Spa Bursa in the best way. The Bar,which is located on the top floor of Mövenpick

The philosophy of "Da Vittorio" is using the best ingredients available in Bursa, also importing from Italy to create dishes that are similar to the food prepared by the best chefs of Italy so that you don't have to travel anywhere else to enjoy real Ital

BAR

Photo out of - BAR

Mövenpick Bursa Hotel bar serves inhouse and other guests lovely local and international drinks.

Bar Type
BAR
Capacity
104
Accessibility
Accessible service
Telephone +90 224 230 01 00

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Vinoteca
  • Underground Cellar
  • Wine by the glass available
  • Soft drinks
  • Voss Sparkling
  • Digestifs

Snacks facilities

  • Cold snacks
  • Hot snacks

Mövenpick Bursa Hotel bar serves inhouse and other guests lovely local and international drinks.

Open Buffet

Regular massage increases the elasticity of collagen fibers and delays the effects of aging on the skin. Blood circulation increases, toxins are removed, tissues are renewed.

Relax and regain your physical and spiritual energy. You can work with professional trainers in the fitness center. Wear swimsuits when using the thermal pool and its areas. It is not safe for people under the age of 16 to use the thermal pool.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  747 reviews

Customer review rating 5.0/5

Olga G. Business - Confirmed reviews ALL

Dear Olga G., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, particularly the comfort of our rooms and the friendly service provided by our team. Your kind words inspire us to maintain our high standards. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 4.5/5

Olga K. Business - Confirmed reviews ALL

Dear Olga K., Thank you for your grades and comment of Mövenpick Hotel And Thermal Spa Bursa. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Onur G. Couples - Confirmed reviews ALL

Dear Onur G., Thank you for taking the time to share your wonderful experience at Mövenpick Hotel & Thermal Spa Bursa. We are delighted to hear that you and your wife enjoyed various aspects of your stay, particularly the thermal water, dining, and spa services. Your kind words for Erhan, Samet, and Fatma will surely be shared with them and the entire team, as they strive to provide exceptional service. We look forward to welcoming you back for another amazing experience. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 4.0/5

Mohammed A. Families - Confirmed reviews ALL

Dear Mohammed A., Thank you for your kind words about the cleanliness and service at our hotel. We appreciate your feedback regarding the external noise, and we will take it into consideration as we aim to enhance our guests' experience. Sinerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Can D. Couples - Confirmed reviews ALL

Dear Can D., Thank you for your kind feedback regarding your recent stay at Mövenpick Hotel and Thermal Spa Bursa. We are delighted to hear that you enjoyed the good location, comfortable accommodations, and the excellent facilities we offer. It is gratifying to know that our team was able to provide a personalized touch to enhance your experience. We appreciate your recommendations and look forward to welcoming you back for another memorable visit to Bursa. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Dear Olga G., Thank you for your positive feedback. We are delighted to hear that you enjoyed your stay, particularly the comfort of our rooms and the friendly service provided by our team. Your kind words inspire us to maintain our high standards. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 4.5/5

Olga K. Business - Confirmed reviews ALL

Vera good hotel

Dear Olga K., Thank you for your grades and comment of Mövenpick Hotel And Thermal Spa Bursa. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Onur G. Couples - Confirmed reviews ALL

My wife and I stayed at your hotel for three nights, mostly for the thermal water. But it turned out that everything was perfect. Food, desserts, room, thermal pool, spa, massages, etc. I need to specially thanks to Erhan for desserts, Samet for restaurant services, Fatma for the room, and all others I do not remember their names :/

Dear Onur G., Thank you for taking the time to share your wonderful experience at Mövenpick Hotel & Thermal Spa Bursa. We are delighted to hear that you and your wife enjoyed various aspects of your stay, particularly the thermal water, dining, and spa services. Your kind words for Erhan, Samet, and Fatma will surely be shared with them and the entire team, as they strive to provide exceptional service. We look forward to welcoming you back for another amazing experience. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 4.0/5

Mohammed A. Families - Confirmed reviews ALL

The hotel is very nice with cleanness room also the services was very good

Dear Mohammed A., Thank you for your kind words about the cleanliness and service at our hotel. We appreciate your feedback regarding the external noise, and we will take it into consideration as we aim to enhance our guests' experience. Sinerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Can D. Couples - Confirmed reviews ALL

I added a note for the hotel regarding the purpose of my stay during booking process. Hotel team made an arrangement for this and they made a gesture through an upgrade and a setup at the room. View from the room was very good. We used SPA and Italian restaurant located in the hotel. We were pleased with both of them. I suggest the hotel for visits to Bursa. Location is very close to city center.

Dear Can D., Thank you for your kind feedback regarding your recent stay at Mövenpick Hotel and Thermal Spa Bursa. We are delighted to hear that you enjoyed the good location, comfortable accommodations, and the excellent facilities we offer. It is gratifying to know that our team was able to provide a personalized touch to enhance your experience. We appreciate your recommendations and look forward to welcoming you back for another memorable visit to Bursa. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Mansur A. A. Families - Confirmed reviews ALL

What a magnificent stay! We thoroughly enjoyed every part of our stay at this hotel. From the kindness of the staff at the reception to the helpful cleaning personel, from the cleanliness of the rooms to the comfort of the stay everything was beyond our expactations. The breakfast was perfect. The staff in the restaurant were super kind. The only downside is the fact that some people were smoking in their rooms despite the rooms being non-smoking. Our room was filled with a horrible smell of cigarettes as soon as we opened the doors and windows.

Customer review rating 5.0/5

Jerome B. Business - Confirmed reviews ALL

Staff extremely helpful

Dear Jerome B., Thank you for your kind words regarding your recent stay at Mövenpick Hotel and Thermal Spa Bursa. We are delighted to hear that you found the room and service to your satisfaction, as we strive to provide exceptional experiences for our guests. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Nail K. Solo - Confirmed reviews ALL

It was a lovely stay! Very quiet and excellent SPA zone with warm swimming pool. Water massage in the pool was the best I've ever seen. Rooms are spacious and well equipped. The view on the roof restaurant is amazing. I recommend at least to have a cup of coffee there. Breakfasts are not with super variety, but really high quality, which I prefer. The only area for improvement is slippers (provided by the hotel). The slippers are slippery in the SPA zone and I saw a man has fallen due to it.

Customer review rating 5.0/5

Maryam S. Couples - Confirmed reviews ALL

We loved our stay in Movenpick!

Dear Maryam S., We very much appreciate your comments regarding your stay at the Mövenpick Hotel and Thermal Spa Bursa. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Mohamed E. Couples - Confirmed reviews ALL

Amazing

Dear Mohamed E., We very much appreciate your comments regarding your stay at the Mövenpick Hotel and Thermal Spa Bursa. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 1.0/5

Ozan G. Business - Confirmed reviews ALL

Even with the initial assumption that my remarks regarding the lack of attention and service quality at this property might be disregarded; I have been staying at this hotel for nearly three weeks, and during this time, not a single staff member has approached me to ask about my experience or seek my feedback in person. In contrast, receiving a generic, automated feedback email that attempts to portray my opinion as 'valued' feels insincere and dismissive. For this reason, I am highly dissatisfied. Furthermore, the accounting department was incredibly unhelpful regarding my invoice. It is unacceptable that I had to struggle for two and a half days just to obtain an invoice for a payment I had already settled. Throughout my stay, I was not made to feel like a valued or privileged guest in any way.

Customer review rating 5.0/5

Mustafa M. N. O. Families - Confirmed reviews ALL

Wide room, clean and calm

Değerli Misafirimiz Mustafa M. N. O., Güzel yorumlarınız için teşekkür ederiz. Konaklamanız boyunca geniş, temiz ve huzurlu bir alan sunabilmiş olmaktan memnuniyet duyuyoruz. Sizi tekrar ağırlamayı umuyoruz. Saygılarımızla, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 5.0/5

Paul V. Business - Confirmed reviews ALL

very pleasant hotel

Dear Paul V., Thank you for your positive feedback regarding your stay with us. We are delighted to hear that you found our hotel pleasant and to your liking. We appreciate your preference and hope to welcome you back for another enjoyable experience in the future. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 4.5/5

Vahib A. F. Families - Confirmed reviews ALL

Stuff very kind and cooperative during the whole day. They are very responsive whenever you have any request or issue. As we complained of a smell in one of the rooms we got upgraded to another superior room immediately they try their best to make you feel happy and enjoy your moments.

Dear Vahib A. F., Thank you for sharing your positive experience at Mövenpick Bursa Hotel and Thermal Spa. We are delighted to hear that our team members provided you with kind and cooperative service, and we appreciate your understanding regarding the room issue. Our team strives to ensure that every guest feels comfortable and valued throughout their stay. We look forward to welcoming you back for another enjoyable visit. Sincerely, Mövenpick Hotel and Thermal Spa Bursa

Customer review rating 3.0/5

Nihal U. Families - Confirmed reviews ALL

We stayed for four nights and five days, the flower decorations in the lobby welcoming area had dried up long ago and they were not replaced, they were displayed as dead corpses there when we left unfortunately. I complained about it the receptionist were clueless about when they will be replaced.

Customer review rating 3.5/5

Amna R. Couples - Confirmed reviews ALL

We planned on using the spa and relaxing on the day of our arrival but unfortunately that was not possible. The spa was so dirty and badly managed. The pool or the bath had completely brown walls and there were brown stuff in between the tiles as well. Since it looked brown and dirty it felt unsnitary to be inside the pool we stayed for a minute. Then I noticed that there was heavy water built up on all surfaces. This was the first time I had seen marble which wasn’t shining and instead looked dull and full of water spots and calc. Then we went to the hammam and it was also dirty. We didn’t even feel comfortable to sit on that marble there. All of the bowls were full of water even though the hammam was empty. All of the bottoms of the bowls were brown just like the pool was. All surfaces of the marble in the hammam had calc and heavy water built up. There was also smell in the hammam. So we couldn’t use it. Now let’s talk about the staff of the spa. When we entered the reception it had glaring white lights in the reception which gave the opposite effect of relaxation. There was a middle aged man in the reception who handed us a plasticky package which had one orange coloured small bottle which I assume would be the shower jel. We wore the robes that were given to us which didn’t even come below our knees. I am normal height 5’9” and the robe looked like it was made for children or tiny humans. Then a grumpy looking man came guided my husband to the men’s side. He was rushing him and trying to manage him inside the men’s side. He should have just told him go to this side and you’ll find all of these facilities. I suppose he was not trained very well and he couldn’t speak a word of English either. Also he was not wearing a uniform just a colourful swimming shorts and a tank top. It was a weird experience. So we couldn’t relax on day 1. Other staff in the hotel were all kind, respectful and nice. Our room was also clean and spacious. The temperature of the room was all very comfortable usually it’s either too cold or too hot for me. This was just right. Room service was always good very time we ordered. They always respected our space. Breakfast was also good. Healthy stuff in the breakfast was good but the hot dishes were very bad. Had no texture or flavor. So it’s wasn’t a big deal for me because I loved the go healthy section. It was a good stay because we decided to be in a good mood. But it wasn’t a relaxing holiday due to the lack of cleanliness, sanitary conditions and presentation and behavior of the staff in the spa. I am a yearly member at one of the Mövenpick hotel spas in Istanbul and it’s such a relaxing place for me and my family. We wanted the same relaxation but unfortunately this movenpick was nothing like the one we regularly go to in Istanbul.

Customer review rating 5.0/5

Omer M. Families - Confirmed reviews ALL

We have arrived midnight and our room was already set up with extra bed as we were family so they have already upgraded my room free of charge and set up the extra bed for my child in the room. Breakfast was good and staff were all friendly and helpful. Charger of EV inside the parking was a good advantage for us. The view of city was nice.

Dear Omer M., Thank you for taking the time to share your positive experience at our hotel. We are delighted to hear that our location and amenities, such as the EV charger, added to your stay. It is wonderful to know that our team was able to accommodate your family's needs and that you enjoyed the breakfast and city views. Your kind words inspire us to continue providing exceptional service. We look forward to welcoming you back in the future. Sincerely, Mövenpick Hotel and Thermal Spa Bursa

Customer review rating 2.0/5

Odd-steinar T. Couples - Confirmed reviews ALL

Not what you could expect from a 5 star hotel. My girlfriend got sick after bad food from breakfast. Towels in rom had hair from other people (not clean?). Location ok, nice view.

Customer review rating 4.5/5

Khaled Q. Friends - Confirmed reviews ALL

V good attitude from all employees

Dear Khaled Q., We very much appreciate your comments regarding your stay at the Mövenpick Hotel and Thermal Spa Bursa. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mövenpick Hotel & Thermal Spa Bursa

Customer review rating 4.0/5

Erdal O. E. Families - Confirmed reviews ALL

Good location. Nice place.

Değerli Misafirimiz Erdal O. Eroğlu, Mövenpick Hotel & Thermal Spa Bursa ile ilgili değerlendirme yapmak üzere ayırdığınız zamana teşekkür ederiz. Konaklamanızdan memnun kaldığınıza sevindik. En kısa zamanda sizi otelimizde tekrar misafir etmekten mutluluk duyarız. Saygılarımızla, Mövenpick Hotel & Thermal Spa Bursa

Other web-users rate our hotel

  • 226 reviews 8.8/10 Location
  • 444 reviews 8.3/10 Room
  • 607 reviews 9.2/10 Service
  • 309 reviews 8.9/10 Cleanliness
  • 208 reviews 7.9/10 Breakfast
  • 143 reviews 9/10 Food
  • 117 reviews 8.8/10 Vibe
  • 111 reviews 8.7/10 Wellness Area

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