Novotel Bur Dubai 4 stars

Customer review rating (ALL Rating) 4.4/5 1,412 reviews

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Dubai Healthcare City, Umm Hurair 2, 385290 DUBAI, United Arab Emirates

Description

Hotel extras

  • Walking Distance to Dubai Healthcare City Metro Station

  • Dubai Police Lost & Found Compliant Hotel

  • The only four star and mid-scale hotel in Dubai Healthcare City area

  • Brand new hotel with contemporary and fresh design that provides comfort and a relaxing stay.

  • The only Novotel with an outdoor Jacuzzi

Our accommodation(s)

Hotel location

Novotel Bur Dubai

Dubai Healthcare City, Umm Hurair 2
385290 DUBAI
United Arab Emirates

GPS:25.233, 55.3208

Telephone
Fax +971 4 317 9508

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

HangOut Cafe

Non contractual photo

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,412 reviews

TripAdvisor Rating  5.0/5  1,038 reviews

Great Hospitality

TripAdvisor rating 5.0/5

Pooja B TripAdvisor review

Amazing experience ,very good person all.they all r very helping in nature..fully enjoyed so much..love this I will come again soon and take there room Happily in nature , specially food r awesome,thanku,.........best hotel in Bur Dubai...

Great stay

TripAdvisor rating 5.0/5

MuhammadMubeeen TripAdvisor review

Very satisfied with the cleanliness of the hotel, the size of the room, the helpfulness of the staff at the front desk (all of them during our stay), specially Irfan and Mr.Hamza they even go out of their way to guide us through the hotel Excellent location, superb services, , what else do you need? Will definitely come again to this place.

Here I would like to say thanks for Ms Binshu she always well come us with huge smile and always asking about room clea.

TripAdvisor rating 5.0/5

Khlifa K TripAdvisor review

The room was perfect.the staff was amazed.would recommend to everyone that to say and enjoy healthy food and clean environment it’s juts waking distance from metro station. The room are prefect and well organized and Clean . We’ll come reception staff

Well located, clean, comfortable and very helpful.

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

I stayed at this hotel while seeking medical care for a broken shoulder several days before I arrived. The broken shoulder was my dominant arm and it was incredibly painful and I was not able to use it. Even self-care was difficult, and my room was messy as I had difficulty cleaning. Room service did a wonderful job cleaning my room without a complaint. The staff were all very helpful and always offering assistance, opening doors and carrying items and helping me with the breakfast buffet. Thank you for helping me during this difficult time.

Dear Norman J., Thank you so much for your kind words and for taking the time to share your experience with us. We are truly sorry to hear about your injury. It was our pleasure to assist you and help make your stay as comfortable as possible. We are delighted to know that our team's efforts to provide clean and comfortable accommodations, as well as their willingness to offer help, made a positive impact on your visit. Your recognition of our staff's dedication means a lot to us. We hope you are recovering well and wish you a speedy and complete recovery. Should you need anything in the future, please do not hesitate to reach out to us. Sincerely, Samira Khrichfa General Manager Novotel Bur Dubai

Superb Staff

Customer review rating 5.0/5

Rishabh A. Families - Confirmed reviews ALL

Team ALL, It's my first ever stay with your group and I'm really happy with the overall experience here at Novotel, Bur Dubai (except for Breakfast). The staff here is well trained and really helpful.

Dear Rishabh A., Firstly, we would like to thank you for the lovely review you shared following your recent visit to the Novotel Bur Dubai and we are delighted to read that we were able to deliver great experience. Our passionate 'Heartists' welcomes each guest with the Novotel spirit and strives to assist in any possible way to ensure everyone has a pleasant stay. It is indeed very rewarding to read that you have appreciated their genuine helpfulness throughout your holidays among us. Thank you again for this heartwarming review of your stay with us. We look forward to your next visit. Sincerely, Samira Khrichfa General Manager Novotel Bur Dubai

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Other web-users rate our hotel

  • 759 reviews 9/10 Location
  • 1,142 reviews 7.8/10 Room
  • 2,581 reviews 9.3/10 Service
  • 23 reviews 7/10 WiFi
  • 685 reviews 8.4/10 Cleanliness
  • 389 reviews 7.8/10 Breakfast
  • 287 reviews 9.3/10 Vibe
  • 41 reviews 4.3/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.