Novotel Bur Dubai 4 stars
Customer review rating (ALL Rating) 4.4/5 1,015 reviews
Walking Distance to Dubai Healthcare City Metro Station
Dubai Assured and ALL SAFE certified hotel
The only four star and mid-scale hotel in Dubai Healthcare City area
Brand new hotel with contemporary and fresh design that provides comfort and a relaxing stay.
The only Novotel with an outdoor Jacuzzi
ALLSAFE approved hotel
Dubai Healthcare City, Umm Hurair 2
United Arab Emirates
RTA BUS: 13B AND C7 HEALTHCARE CITY
DUBAI METRO: GREEN LINE HEALTHCARE CITY
AL MAKTOUM At 40km / 24.85 miles
DUBAI INTERNATIONAL At 5km / 3.11 miles
DUBAI METRO At 0.1km / 0.06 miles
Check-in from - Check out up to
The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.
Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs. Enjoy the extra privileges and peace of mind that come with our Executive room. Stunning views from the 11th floor onto Downtown Dubai or Dubai Creek.
Our guest reviews
100% genuine reviews from our guestsFind out more
Customer review rating 4.0/5
Said F. Business - Confirmed reviews ALL
Dear Mr. F., Thank you very much for sharing this great review of your recent stay at the Novotel Bur Dubai. We are thrilled that you have everything you needed and certainly agree that our dedicated 'Heartists' play a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. We will make sure to share your kind words as we know it will mean a great deal to them. Again, we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Sincerely, Bruno Debray General Manager Novotel Bur Dubai
Not in main markat
Customer review rating 2.5/5
Rohit Families - Confirmed reviews ALL
We ask the staff to change the room .give me the room of front side but they are not give
Dear Mr. J., Thank you for taking the time to tell us about your experience at the Novotel Bur Dubai. We lament that your experience did not meet your expectations, our sincerest apologies to this. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the near future. Kind Regards, Bruno Debray General Manager Novotel Bur Dubai
Customer review rating 4.5/5
Anonymous Couples - Confirmed reviews ALL
Pleasant stay with good quality room and fittings however restaurant service is for very limited hours could be bit better.
Dear Mr. G., We are grateful for your kind review following your stay at Novotel Bur Dubai. Glad to read that you had a pleasant stay. We are grateful to your feedback as it serve as our guide to know the areas which we need to improve on. We take this opportunity to thank you for choosing Novotel Bur Dubai. We hope that you will give us another chance to serve you better and we look forward to it. Kind Regards, Bruno Debray General Manager Novotel Bur Dubai
Customer review rating 4.5/5
Abheesh Business - Confirmed reviews ALL
Dear Mr. D., Thank you for taking the time to share your experience to us following your stay at Novotel Bur Dubai. Your feedback is very valuable to us and encouraging to our hardworking team who genuinely cares about making our guests feel welcome and comfortable. It was a pleasure to have you with us and we look forward to welcoming you again at our hotel. Sincerely, Bruno Debray General Manager Novotel Bur Dubai
Customer review rating 3.5/5
Lk Families - Confirmed reviews ALL
comfortable but a little too far from downtown, though we did not use the metro as it was too hot to walk.
Dear Mrs. K., We very much appreciate your comments regarding your stay at the Novotel Bur Dubai. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thanks & Regards, Bruno Debray General Manager Novotel Bur Dubai
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