Novotel Bur Dubai 4 stars

Customer review rating (ALL Rating) 4.4/5 1,277 reviews

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Description

Hotel extras

  • Walking Distance to Dubai Healthcare City Metro Station

  • Dubai Police Lost & Found Compliant Hotel

  • The only four star and mid-scale hotel in Dubai Healthcare City area

  • Brand new hotel with contemporary and fresh design that provides comfort and a relaxing stay.

  • The only Novotel with an outdoor Jacuzzi

Our accommodation(s)

Hotel location

Novotel Bur Dubai

Dubai Healthcare City, Umm Hurair 2
385290 DUBAI
United Arab Emirates

GPS:25.233, 55.3208

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

HangOut Cafe

The HangOut Cafe is a contemporary and casual restaurant in the hotel, whose offer addresses the diversity of Novotel guests seeking multi-cuisine food and a good range of beverages.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,277 reviews

TripAdvisor Rating  5.0/5  1,053 reviews

Good Stay with well appointed rooms and huge room size

Customer review rating 3.5/5

Siddhesh S. Solo - Confirmed reviews ALL

The breakfast spread didn't have much to offer and the cleaners were not bothered about cleaning the tables after someone has left the table which was sad and shocking to see from a brand like Accor.

Hayat

TripAdvisor rating 5.0/5

Hayat S TripAdvisor review

I have spent there days with my friends we had too much fun and enjoyed our stayed, Burgandy lounge is wonderful and staff were also frindly especially Chaitoo, Reception staff were also good Mr. Sherif, Mr.Ihsan and Mr Nassif made our stay perfect, We had one room upgrades which was on 11th floor with free coffee machine,,,😊

Dear Hayat, We are grateful for your kind review following your stay at Novotel Bur Dubai. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists especially Sherif, Ihsan and Nasiff will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, Samira Khrichfa General Manager Novotel Bur Dubai

Good experience at Novotel Bur Dubai

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Comfortable Stay in general, quick check-in/out, Attentive staff, Car Valet (something new), hotel well located, bedroom clean, Quiet room and good options for breakfast.

Dear David B., Thank you for sharing your wonderful experience at Novotel Bur Dubai. I’m thrilled to hear that you had a comfortable stay and enjoyed our quick check-in and check-out process, attentive staff, and convenient car valet service. It’s also great to know that you appreciated the clean and quiet room, as well as the variety of options at breakfast. Your feedback affirms our commitment to providing an exceptional experience for our guests. We hope to welcome you back soon for another enjoyable stay! Sincerely, Samira Khrichfa General Manager Novotel Bur Dubai

Super service and clean

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Most outstanding is the crew. At the desk and housekeeping, they are all always willing to run the extra mile, superfriendly and nothing is too much for them to please the customers. The rooms are clean, and truly are of added value to the holiday experience.Special mention to housekeeping Aftab.

Dear Mr. Yazmyrat G., We are grateful for your kind review following your stay at Novotel Bur Dubai. Glad to read that your overall experience was a success and that you enjoyed your stay with us. Our dedicated Heartists especially Aftab will be so happy to read your posting and to learn that they exceeded your expectations. Looking forward to another occasion of your visit. Kind Regards, Samira Khrichfa General Manager Novotel Bur Dubai

Sarmat

TripAdvisor rating 5.0/5

Samrat G TripAdvisor review

The Novotel hotel bur dubai is best hotel among dubai hotels they always being flexible with me for early check in and late check out with out extra charges and the services which I had it was best quality, the reception staff Mr. Nassif, Mr. Ihsan and Ms. Pari was so friendly and helpful, housekeeping staff were also provide good service lastly the restaurant Manager Ms Yazen was very professional and corporative

Dear Sarmat, Thank you for your fantastic review following your recent stay at Novotel Bur Dubai. Pleased to know you found the property to be gracious and well-appointed without pretense. This is so necessary in order to feel comfortable and at home away from home. All of our Heartists especially Nassif, Ihsan and Pari will be happy to know that you are satisfied with the service. It will serve as an encouragement for all of us. Looking forward to your next visit with us. Kind Regards, Samira Khrichfa General Manager Novotel Bur Dubai

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Other web-users rate our hotel

  • 734 reviews 9.1/10 Location
  • 1,128 reviews 8/10 Room
  • 2,647 reviews 9.3/10 Service
  • 21 reviews 7/10 WiFi
  • 687 reviews 8.3/10 Cleanliness
  • 364 reviews 7.9/10 Breakfast
  • 286 reviews 9.2/10 Vibe
  • 92 reviews 8.8/10 Pool

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