ibis budget Amsterdam City South 2 stars

Customer review rating (ALL Rating) 4.1/5 1,214 reviews

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Description

Hotel extras

  • Next to the Kronenburg metro station

  • Close to the airport and Amsterdam city centre

  • Rooms for guests with reduced mobility

  • Front office is available 24/7

Our accommodation(s)

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Hotel location

ibis budget Amsterdam City South

Prof J H Bavincklaan 1
1183 AT AMSTELVEEN
Netherlands

GPS:52.316683, 4.871878

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • 100% Non Smoking Property

Breakfast

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  1,214 reviews

TripAdvisor Rating  3.5/5  786 reviews

Terrible weekend

TripAdvisor rating 1.0/5

antonia s Friends getaway - TripAdvisor review

The view and the room is good, but dirty. In this hotel there is a lot of problem of organisation with every type of services: we have used the dryer but It didn't work for 3 times and we also have to pay for the service but the receptionist didn't Say anything about the price of the service before we use It, and also there Is only 1 washing machine and 1 dryer for 300 rooms. The receptionist didn't know anything about the hotel and its services, they are also very very rude. I don't advise It to anyone.

Dear Antonia, Thank you for taking the time to share your review. It's pleasing to hear that you found the vistas and accommodations to your liking, as we aim to provide a comfortable environment for our guests. We're disheartened to learn about your concerns regarding cleanliness and organization. Please be assured that we conduct daily cleaning and room maintenance to ensure a pleasant stay, though we will certainly review our procedures to enhance our service quality. We regret any misunderstanding regarding the laundry service charges; this service is indeed available with clear pricing at reception. We apologize for any inconvenience you encountered with our team. We take your feedback seriously and are committed to improving our guests' experiences. Your comments will be used constructively to ensure our staff is well-informed and courteous at all times. We hope to see you in the future. Kind regards, Team Ibis Budget Amsterdam City South

Customer review rating 3.5/5

Susanne O. Families - Confirmed reviews ALL

Did a very late booking

Dear Susanne, Thank you for taking the time to share your review. We're glad to hear that you appreciated our cleanliness standards, rating it highly. It's wonderful to know that our efforts to maintain a pristine environment are recognized by our guests. Regarding your suggestion for warm dishes, we understand the importance of a satisfying meal to start the day. While our current breakfast selections focus on continental options, we continually review our offerings and will take your preference into consideration for future improvements. We apologize for any inconvenience this may have caused during your stay. It's delightful to learn that you would recommend us with such a positive rating; it affirms that we are on the right track in delivering a pleasant guest experience. Lastly, we're pleased to acknowledge your membership with ALL – Accor Live Limitless and value your loyalty to our brand. We look forward to welcoming you for a more enjoyable stay in the future. Best regards, Team Ibis Budget Amsterdam City South

Ok

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

You can't sleep with air conditiong ON and you hear it all the time. You can't turn it off (why?)

Dear Guest, Thank you for providing us with your feedback. We're delighted to hear that you found our loyalty programme and the overall cleanliness of our hotel to your satisfaction. Regarding the air conditioning, we understand that comfort is paramount and we regret to hear that it caused some disturbance. Our air conditioning system is designed to maintain a pleasant room temperature and is centrally controlled to ensure efficiency and sustainability. However, we appreciate your feedback and will look into potential solutions. Nevertheless, we're glad to see that you would recommend our property to others. It's also heartening to receive a high rating for our initiatives towards sustainable development, and we will continue to strive for excellence in this area. We hope to welcome you back. Best wishes, Team Ibis Budget Amsterdam City South

Good

Customer review rating 4.0/5

Mike Business - Confirmed reviews ALL

Everything would be perfect if not very poor breakfast without nothing hot - breakfast definitely is not worth the price.

Dear Mike, Thank you for taking the time to review your stay. We're glad to hear that you appreciated our loyalty program and found our Silver status rewarding. It's pleasing to note that you would recommend us to others, reflecting positively on your overall experience at our establishment. We understand your concerns regarding the breakfast and acknowledge that while our continental and buffet breakfast options are designed to cater to a wide array of preferences, the lack of hot items did not meet your expectations. We appreciate your comments on this aspect and are looking at ways to enhance our breakfast offerings to ensure a more satisfying start to the day for our guests. Regarding the temperature of food and beverages, we aim to provide the best possible dining experience, and your feedback is crucial in helping us improve. Please accept our apologies for any inconvenience this may have caused during your stay. We are looking forward to welcoming you again. All the best! Team Ibis Budget Amsterdam City South

Good stay,

Customer review rating 4.0/5

Chris D. Friends - Confirmed reviews ALL

Good stay, especially last min booking due to flight cancelled. Easy to get to, clean and good customer service. Basic rooms but we were out most of the day so really only a bed to sleep in.

Dear Chris, Thank you for taking the time to review your stay. We're delighted to hear that you found our location convenient and our customer service to be commendable, particularly considering the unexpected circumstances leading to your stay. It's great to know that the cleanliness of our hotel met your expectations and contributed to a positive experience. Regarding the comfort of the bed, we appreciate you bringing this to our attention. While our Sweet Bed by Ibis is designed to offer a good night's sleep, we understand that comfort is subjective and we regret to hear it did not fully meet your preferences. We continuously strive to improve all aspects of our guest experience and will consider your feedback closely. In the meantime, our guests can always reach out to our 24-hour front desk for assistance with any in-stay concerns. We are looking forward to welcoming you again. All the best! Team Ibis Budget Amsterdam City South

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Other web-users rate our hotel

  • 1,453 reviews 8.5/10 Location
  • 2,053 reviews 4.8/10 Room
  • 1,199 reviews 7.7/10 Service
  • 24 reviews 8.6/10 WiFi
  • 973 reviews 6.2/10 Cleanliness
  • 774 reviews 6.4/10 Breakfast
  • 239 reviews 8/10 Vibe
  • 14 reviews 4.4/10 Bar

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