Mercure Yangon Kaba Aye 4 stars

All staff welcome us warmly and provide the best service apart from their responsibilities.

My wife and I stayed recently at Mercure Yangon Kaba Aye with our two grown up daughters and a nephew. We stayed in a two bed room apartment and a deluxe room for my nephew. We enjoyed our stay at Mercure Yangon Kaba Aye very much, the accommodation was very comfortable with large rooms and moving areas, very clean and comfortable bath rooms, large comfortable beds and sofas, dining table and chairs. The breakfast was very good with a good variety of Asian and western foods, cakes, fruits and beverages. The staff were very friendly and helpful and made us to feel at home. The swimming pool was bit cold and the gym was great. The airport pick up and transport back to the airport were perfect. Overall it is a great value for the money and we will choose this facility for any any future visits to Yangon, Myanmar.

Okay fine.

building is good, my room too close to construct site. Open the window everyday, feeling unhappy

No shuttle service to shopping mall as there is no shops in the vicinity to do some general shopping for tourists.

I stayed a few nights and also attended company meetings held there. The hotel is very well maintained, the staff are courteous and knowledgeable, the room was clean ancd comfortable and the food - especially the buffet lunches - wwas excellent. very good value.

Good experience and customer care

I have been staying at the same hotel ever since it was know as Micasa for the past 15 years or more. It was like a second home or a home away from home for me and most guests that I came to know and be acquaintance to. Sadly, I must confess, it is not so anymore. A large part of it were the changed with the change of ownership and a new management team, resulting with a high staffs turnovers and a lost of the original Micasa mission of making the hotel a home away from home for their guests. Staffs then make effort with passion to make sure that all their guests feel at home as in their home. I can understand the situation and the challenges the hospitality businesses are facing in Myanmar or Yangon today but it is still a business that provides services. I must admit, although I am happy to be accord the benefits of Accor Platinum and the feeling of a very special guest in the hotel, I must confess that the hotel services are lacking in all departments. In short, it lacks the numbers and a balance of good and old staffs to make the team to be able to provide the quality of services that most guests will agree as a mark standard for an international hotel group. I sincerely hope that the management will look into it and improve the quality of services.

It was our family staycation and had a great times there. A very good breakfast buffet, Friendly Staff and especially excellent housekeeping service we received.

Excellent service. I arrive at 5.30am and was met by a very polite and efficient porter. Reception was very efficient and informative. Room was clean and I had a good sleep. Lunch in restaurant was excellent and staff were very welcoming and polite. I used the gym which was very good and had room service (again and excellent meal). Wake up call was on time and taxi was ready to take me to airport. Mercure is my hotel of choice in Yangon.

Thnak you for the birthday cake. Very happy.

That’s amazing experience, i enjoyed my time at Mercure , especially the gym is just amazing. However, there are a lot of mosquitoes at night so i could not go out to read my book.

Well located hotel. Great staff

The hotel located near the airport by taking approximately 15 minutes. I did online check-in two days before arrival date. When I arrived the hotel 11 AM, my room was already. The dinner at the hotel's restaurant tasted good.

good hospitality