Novotel Yangon Max Hotel 5 stars

I believe the food spread can have more dishes.

good service & delicious food

Good service

Really pleasant stay. Everything was on point. Starting from the reservation, Ms. Yadana's fast responses really helped us, fast check in, ALL safe guarantee (all were really clean), breakfast also really good even though not as complete as buffet breakfast (I really love the fluffy omelette + hashbrown)

Everything is right but in food division there is no option for vegetarian people

My stay @ novotel is not only relaxing from covid duty but also feeling as a vacation. During my stay, U all are helpful whenever we need help and take care all of us. Thanks alot all for ur great care.

Stayed in the Novotel for a week while undergoing COVID quarantine

We got transferred room from my friend who can't visit this year to Myanmar. It was our first experience staying at Novotel. We stayed at 3 nights . TheSmooth transition room to me. Understand Covid period, there is no welcome drink . Thanks for the room is upgraded to Superior to Deluxe room. Our expectation for the room cleaning is not matched. May be we concerned hygiene too much because of our child. Mirror got dust and electric kettle head is dirty. I would like to suggest for Building painting from the swimming pool view. It can be impression down. Maintenance is a problem in our country. We build, we service but we don't really care for maintenance. Because people don't mind to complain in our country. But we should complain for better future and better service. Please don't take my complain as complain . It is just a suggestion that I would like to give Novotel as a better service and better stay for others. Thanks

Good service, very clean room, good food

very good breakfast room service, efficient STAFF

It would have been better if there was no Covid-19 and more of the hotel services were available.

Communication issues began at check in, where we were told that breakfast menu slips would have to be filled out and that breakfast would be served to the room only. This we thought odd but were happy to have breakfast in bed on Christmas morning. When we asked to clarify we were later informed that no breakfast could be served to the room. Both mornings when we went down to eat breakfast we waited quite a long time for our eggs, which on both occasions for both of us were stone-cold (no exaggeration). We were also told when we checked in that there were very few food options the first evening other than a Christmas Eve brunch which when we enquired further was already sold out, or the premier dining option at an inordinate cost. The only other option was the gourmet bar/cafe that closed at 6.30pm. We opted for this and the food there was nice. The Christmas Day brunch was a shadow of what it had been the previous year, which was disappointing but somewhat understandable. We also visited the pool a couple of times (including the pool bar which serves food and drink until 7.pm - something we were not informed of on checkin) and this was fine. Overall, the facilities were good but the lack of attention to detail and poor communication, particularly during Christmas Eve/Day during the year that was in it, was baffling at times and very disappointing. I have had good experiences staying at Novotel hotels elsewhere previously, but I will not stay again at the Novotel Hotel, Yangon.

Pork and beef menu should be divided in stead of combined no pork no beef in Asian menu.

It is as good as it for quarantine, mainly due to hospitality of the managing staff

Spent around 4 weeks in the hotel, 2 of those in isolation. The organisation and customer service was great, as was the quality of food provided.