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Novotel Yangon Max Hotel 5 stars

Customer review rating (ALL Rating) 4.5/5 8,688 reviews

ALLSAFE approved hotel

Novotel Yangon Max
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+ 23 Services

Hotel extras

  • Located near historical downtown & the International airport

  • 4 restaurants and 4 bars in the hotel

  • Facilities include swimming pool, spa, and tennis court

  • Near to the airport, Embassies, & business areas

  • 9 flexible meeting rooms with a 12 m high ceiling ballroom

Hotel location

Novotel Yangon Max

459 Pyay Road, Kamayut Tsp
PO BOX 895
Yangon, Myanmar
yangon
myanmar

Tel: +959251186014

Fax: (+95)1/2305868

Check-in from 14h00

Check out up to 12h00

  • By plane

    YANGON INTL AIRPORT At 10km / 6.21 miles

  • By train

    CENTRAL STATION At 7km / 4.35 miles

GPS :16.82012, 96.131957

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 3 Bars
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 9 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 354 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 36 connecting rooms
    • 339 non-smoking rooms
    • 15 floors
  • Languages spoken at the hotel
    • French
    • Chinese Mandarin
    • Japanese
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Limousine
    • Limousine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Free valet parking at Hotel
    • On site
Well-being
  • Terrace Infinity pool
    • Outside
  • Spa on Site
    • On site
Family
  • Services for children
    • Childrens TV Channels
    • Childrens Club for 6 to 12 years
    • Childrens Club for 3 to 6 years
    • Childrens Club for 0 to 3 years
    • Video game area
    • Childrens Club for 4 to 6 years

Our accommodation(s)

At Novotel Yangon Max hotel, our goal is to satisfies the needs of business travellers and leisure travellers on holiday with their family. Accommodation options include Standard, Twin and Family rooms. "All our 354 rooms feature a wide variety of international channels displayed on LED TVs on executive floors, complimentary Wi-Fi, inroom safe, coffee & tea facilities and a functional working space perfect for staycations and business use. "

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 1,140

  • Maximum capacity: 1120 people

  • Maximum banquet capacity: 750 people

Find out more

Our guest reviews for
Novotel Yangon Max

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,688 reviews

TripAdvisor Rating 4.5/5

2,043 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021
Customer review rating 3.0/5

Brendan O. Couples - 24/11/2021 Confirmed reviews ALL

The suite we had was well appointed and the bed was comfortable. The housekeeping, cleaning and service team did a good job every day. The breakfast was acceptable, but did not compare to those we have had at the Melia, The Sedona (previously) or the Lotte. The restaurants were good and the food was well presented and tasty, however, for $50 per person, that is the least on could expect. Those are not restaurants I would visit again based on value for money and ambiance; here in Yangon, I would prefer Le Planteur or Seeds.

good stay

Customer review rating 5.0/5

Moe H. M. Families - 23/11/2021 Confirmed reviews ALL

I came to stay overnight to take an online exam, which had been very conveniently done because of the great wifi and all the necessities met due to great service. The food is excellent and the stay couldn't be more comfortable. Thanks for the amazing experience!

Dear Moe Su M., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

Good stay

Customer review rating 4.5/5

Nway N. Y. H. Friends - 23/11/2021 Confirmed reviews ALL

You have to clean room environment and have a little bit of bad smell like mole. But is fine. Good service and very sociable. Is so nice to stay .

Dear Nway Nway Yu H., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

Good stay, nice and friendly service

Customer review rating 5.0/5

Anusorn Business - 23/11/2021 Confirmed reviews ALL

Nice room and good facilities

Dear Anusorn C., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

Excellent stay

Customer review rating 5.0/5

Robbi C. Business - 22/11/2021 Confirmed reviews ALL

Always good to come back to Novetel Max Yangon, great service and good COVID19 pro cautions

Good Breakfast and well trained receptionist.

Customer review rating 3.0/5

Khin P. L. Couples - 21/11/2021 Confirmed reviews ALL

Firstly, the assigned room aircon is not working well and we informed to staff . The staff did mechanic service . However, it doesn't work well and we still feel very hot. Finally, the staff give us another room for stay. There are one one tooth brush set in room. Therefore, we called for another one . We understand that you might have short staff due to COVID-10 pandemic restrictions. Overall, we have sound sleep and enjoying in swimming pool as well as breakfast. Thanks a lot.

Dear Khin Phone L., Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wa Wa Khine Director of Guest Experience
Customer review rating 3.5/5

Sein M. A. Business - 17/11/2021 Confirmed reviews ALL

Good

Dear Mr Sein Myo A., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

Disappointment

Customer review rating 3.0/5

Kin Families - 17/11/2021 Confirmed reviews ALL

Although PCR testing and hotel quarantine are not necessary if you are fully vaccinated, in other countries like UK, we have to do in our country according to the current regulation. However, the testing should be on punctual time and date. Although this is not hotel’s fault , the hotel took charges for this service too. Everybody should respect the time. Whenever asking about testing , the receptionist says “they are not coming yet, don’t know when they are coming , this is the new regulation and we don’t know what to do” .At first , they even said we cannot go out after 7 days if PCR result is not come back in time. The 1st PCR test result , we had to wait for 2 days . The staff mentioned we may need to stay another day if the result is not back in time. I understand this is the ignorance of other party but you all have to share the blame and responsibility too. I am just asking for the professionalism in whatever you are doing .

Dear Ma Kinsanar T., Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wa Wa Khine Director of Guest Experience

Overall review about services

Customer review rating 2.5/5

Ms. M. Friends - 16/11/2021 Confirmed reviews ALL

Hotel location are very good and located at Pyay Road. Also I had at the 8th floor with nice view with Shwedagon Pagoda. Morning breakfast with F&B staff are incredible with amazing services. I like to suggest hotel in check or supervisor to train the reception always remember to smile and welcoming the guest with GREET / SMILE / BE HELPFUL / FRIENDLY / POLITE manner.

Dear M. Thu Zar H., Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wa Wa Khine Director of Guest Experience
Customer review rating 4.5/5

Brenda Solo - 15/11/2021 Confirmed reviews ALL

I like the bed it's super soft.

Dear Brenda H., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back soon. Sincerely, Wa Wa Khine Director of Guest Experience

Good stay

Customer review rating 4.5/5

Zaw L. H. Families - 12/11/2021 Confirmed reviews ALL

everything is ok .

Dear Ko Zaw Lin H., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

Well located, but dirty.

Customer review rating 1.5/5

Jongjun K. Business - 12/11/2021 Confirmed reviews ALL

First day, cockroaches came out in the first room. So they changed my room. In the second room, I found other kind of insects. After then, I couldn't sleep well because of insects...

Dear Jongjun K., Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wa Wa Khine Director of Guest Experience

Good Location and Great Staff

Customer review rating 3.5/5

Anonymous Families - 10/11/2021 Confirmed reviews ALL

As a staycation it was a good stay. However the toiletries provided especially the toothbrushes are of extremely poor quality. The staff is is extremely polite and takes good care

Dear our Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

Nicer Environment /Good Stay

Customer review rating 3.5/5

Anonymous Friends - 07/11/2021 Confirmed reviews ALL

- Had a good Relaxation during the stay. - Services is perfect. -Foods are quite nice

Dear Nan Htike A., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

Good experience

TripAdvisor rating 5.0/5

qaiser16 20/04/2021 TripAdvisor review

It's a good nice place , location is perfect too. Staff is very helpful. Rooms are quite good and clean. Highly recommended for stay for both families and business purpose. I'm usual customer there l. Cheers

Novotel Yangon

TripAdvisor rating 5.0/5

world1951 Business - 11/12/2020 TripAdvisor review

The Novotel Yangon is where I had to spend a total if three weeks quarantine due to the actual Myanmar government regulations during the Covid 19 pandemic. It was difficult for all of us there (lits of my work colleagues were also in the same hotel) . The all hotel management and staffs there have been all great to make our stay enjoyable, Food was always good and the menu’s changed regularly. Any extra one needed was always brought to your room in no time. Thanks to the manager Philipe Batie and the guest relation Iris for their warm welcome and support

Leisure time @ Novotel staycation

TripAdvisor rating 5.0/5

Adventurer_Phyu 10/06/2020 TripAdvisor review

I can see the excellent view of Shwedagon from my view and nice pool. Hotel provides the nice gym and pool plus tennis court. I had very delicious and fresh seafood dinner with friends on Friday night as well. The service from hotel is Super B! Thanks,Ms. Lei Lei Thinn, Lucky,Honey, YeMintoe for welcoming me to stay and help me during staycation.

Dear Adventurer67166 , We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff ,especially Front office staff, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

short business stay

TripAdvisor rating 5.0/5

A Y Business - 18/02/2020 TripAdvisor review

As usual, good stay. Room spacious and clean, with use of gym which is useful and healthy. All staff are very polite, courteous and helpful. We flew to Mandalay for a day's meeting, and I can say staff at hotel (not Accor) were not as efficient. Well done Novotel Yangon.

Dear 72kalicey, What a fantastic review! Thank you for taking the time to write in TripAdvisor about your experience. Such comments give confidence to the team that strive for excellence each day and we will be sure to share across all departments. Thank you for staying at Novotel Yangon Max, we all look forward to welcoming you back in the near future. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

rooms

TripAdvisor rating 3.0/5

Anil B Business - 19/01/2020 TripAdvisor review

pathetic condition of room flooring and bad sound proofing. i was allotted room at 4th floor which has ball room and bars and i could not sleep because of noise. The DND and room cleaning switches are very confusing for the first time guests.

Dear Anil B, Thank you for taking your time to share your feedback of Novotel Yangon Max. We had allocated your room on the Level 4 due to your request of smoking floor. As we are initiating to be a Green Hotel, we have only 1 floor as smoking floor in the hotel. Due to sport bar is located on Level 4, we try to minimize music sound after 11pm, however we are very sorry that you could still hear the sound. We will look into this sound proofing again. At the end of the day, it is honest feedback that allows us to improve and we appreciate you sharing with us. We will be sure to share with the team. Thank you for staying with us, we look forward to seeing you again and next time we aim for 5 stars :) Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Exceptional Stay in Novotel Yangon Max

TripAdvisor rating 5.0/5

lyhv147 Business - 19/01/2020 TripAdvisor review

Stay in this property on 13-16 Jan 2020 for a business trip in Yangon. Excellent check-in process and i was being offered an upgrade to better room type with executive lounge access (as a Accor Platinum member). This is one of the best guest relationship experience that i ever had throughout my stay over the years in Accor hotel group. All the club floor agents are very attentive and responsive. Kudos to Felicia and her club lounge colleagues, i.e. Hanna, Sarah, Treasure, Emily for their exceptional customer service. Keep up the good work.

Dear lyhv147, Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. At Novotel Yangon Max we highly value our loyal members. It is always our utmost pleasure to generously grant our most honored Platinum members, such as you. At the end of the day, the team here come to work in this hotel to impact the lives of our guests. It certainly seems that this is the case and we are thrilled that you have left feeling so satisfied with your experience. Thank you for staying at Novotel Yangon Max, we all look forward to welcoming you back in the near future. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

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