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Novotel Yangon Max Hotel 5 stars

TripAdvisor rating 4.5/5 1,878 reviews
Novotel Yangon Max
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+ 28 Services
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Room 1

Number of guests
Children's age

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  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Located mid distance between historical downtown and Yangon International airport.

  • 4 restaurants serving International and Asian cuisines and 4 bars in the hotel

  • Swimming pool, Spa, Tennis and 3230 sq.ft. / 300 m² modern equipment Fitness center

  • Easy access to the airport near Embassies, business areas and Shwedagon Pagoda

  • 9 flexible meeting rooms with a 12 m high ceiling ballroom

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Boat excursions
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Yangon Max

459 Pyay Road, Kamayut Tsp
PO BOX 895
Yangon, Myanmar
1
yangon
myanmar

Tel: +9512305858

Fax: (+95)1/2305868

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    YANGON INTL AIRPORT At 10km / 6.21 miles

  • By train

    CENTRAL STATION At 7km / 4.35 miles

GPS :16.82012, 96.131957

Our accommodations

Novotel Yangon Max satisfies the needs of business travellers and leisure travellers on holiday with their family. Accommodation options include Standard, Twin and Family rooms.

Superior Room with Large King Bed

  • Max. number of persons: 4
  • Area: From 28m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Superior Room with Two Single Beds

  • Max. number of persons: 4
  • Area: From 28m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Deluxe Room with Large King Bed & Sofa

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Deluxe Room with Large Twin Beds & Sofa

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)

Luxury Executive King Bed Rooms with access to Lounge, Cocktail hour, & Superior amenities

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: City side, Pool side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Luxury Executive Twin bed Rooms with access to Lounge, Cocktail hour, & Superior amenities

  • Max. number of persons: 4
  • Area: From 30m²
  • Views: City side, Historic side view, Pool side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

The Green Room

  • Max. number of persons: 5
  • Area: From 70m²
  • Views: City side *

* Subject to availability

  • Bathrobe

Spacious Deluxe Suite Room with Separate living area, Sofa, Bath tub and Rain Shower

  • Max. number of persons: 4
  • Area: From 70m²
  • Views: Pool side, City side, Historic side view *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Luxurious Executive Suite Room with Separate living area, Sofa, Bath tub and Rain Shower

  • Max. number of persons: 4
  • Area: From 70m²
  • Views: Pool side, City side, Historic side view *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Premier Suite

  • Max. number of persons: 6
  • Area: From 95m²
  • Views: Panorama view, Park view, City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Presidential Suite

  • Max. number of persons: 6
  • Area: From 317m²
  • Views: City side *

* Subject to availability

  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Enjoy a true experience 24h/24. Fresh meals prepared in front of you, choose from a large choice of Asian and international specialties, try "a la minute" cooking... You will bathe in European and Asian influences thanks to stylish materials.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROYAL PAVILION

Type of cuisine: Regional

The Chinese Restaurant offers traditional Chinese cuisine inspired by Cantonese influences with other local delicacies also available. It has a dining room and 3 private rooms.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CELLIER,WINE BAR & RESTAURANT

Type of cuisine: French

The French Restaurant offers a refined yet authentic French cuisine in a relaxed atmosphere. It has a dining room, 3 private rooms and 3 open terraces.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIME OUT, SPORTS BAR

Photo non contractuelle / Strictly non binding

The bar ideal for chilling out and meeting friends after busy day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Enjoy simple & authentic cuisine inspired by global or local culinary themes: Italian pasta, American burgers or Spanish tapas. Our ingredients are local products: much better for the taste buds... and the planet.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

The Pool Bar offers a selection of healthy beverages, cocktails and snacks. Chill by the pool, while enjoying a stunning view of the Shwedagon Pagoda.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

STUDIO BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 1,140 m²

  • Maximum capacity: 1,120 people

  • Maximum banquet capacity: 750 people

Find out more

Our guest reviews for
Novotel Yangon Max

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,898 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,878 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Exceptional Stay in Novotel Yangon Max

TripAdvisor rating 4.5/5

lyhv147 Business - 19/01/2020 TripAdvisor review

Stay in this property on 13-16 Jan 2020 for a business trip in Yangon. Excellent check-in process and i was being offered an upgrade to better room type with executive lounge access (as a Accor Platinum member). This is one of the best guest relationship experience that i ever had throughout my stay over the years in Accor hotel group. All the club floor agents are very attentive and responsive. Kudos to Felicia and her club lounge colleagues, i.e. Hanna, Sarah, Treasure, Emily for their exceptional customer service. Keep up the good work.

Dear lyhv147, Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. At Novotel Yangon Max we highly value our loyal members. It is always our utmost pleasure to generously grant our most honored Platinum members, such as you. At the end of the day, the team here come to work in this hotel to impact the lives of our guests. It certainly seems that this is the case and we are thrilled that you have left feeling so satisfied with your experience. Thank you for staying at Novotel Yangon Max, we all look forward to welcoming you back in the near future. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Excellent

Customer review rating 4.5/5

Phil B. Families - 14/01/2020 Confirmed reviews ALL

Brief, nice family star

Dear Mr Philip James B., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Mr.Teeradate

Customer review rating 4.5/5

Teeradate Business - 13/01/2020 Confirmed reviews ALL

Excellence services

Dear Khun Teeradate P., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. Thank you for our loyalty ALL GOLD member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Professor

Customer review rating 4.5/5

Tin T. W. S. Families - 13/01/2020 Confirmed reviews ALL

I was very pleased during stay at Novotel Yangon Max hotel. Guest rooms are very good and staff are very kind and helpful. Location is very nice and service is very good.

Dear Professor Tin Tin Win S., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience
Customer review rating 4.5/5

Russell N. Business - 13/01/2020 Confirmed reviews ALL

The staff where great, food was great, room was comfortable. 3 negatives. Hot water didn't work in the bathroom. Engineering where called 3 x over 2 days before i was moved rooms. The pillows reeked (stank) of body odour. Regular cleaning or replacement of the pillows required. Someone on the floor the non smoking floor was smoking....this was coming through the air conditioning.

Dear Mr Russell N., Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. Thank you for our loyalty member as well. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. In regards to hot water issue, we had found out that there was a problem in hot water tank in one of the Towers and we were able to rectify this weekend. We are very sorry that your room has been affected by this issue. I am sharing the room cleanliness issue and air ventilation issue to our housekeeping department to look into it. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

You are the greatest

Customer review rating 4.5/5

Yupawadee S. Business - 13/01/2020 Confirmed reviews ALL

I am really appreciated to see your effort to safe our earth by providing the water filter not water bottle. Please continue doing this. I will continue supporting you.

Dear Khun Yupawadee S., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are very proud to share that we have reduced our consumption to 88000 Plastic Bottles in 2019 from 250,000 bottles in 2018. Our goal is to go down to 50,000 in 2020. We are on a journey that we must make together. Thank you for supporting this and mentioning this as well. will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Room is standard well setup on every room.

Customer review rating 4.5/5

Wirat Business - 13/01/2020 Confirmed reviews ALL

Physical room setup is standard and clean with well enough utility in room. Reception is too much to attain to customer. Personally, have bad experience one time with breakfast, room is upgrade and have confirm with reception but canteen staff not get update information. They try to charge breakfast cost three time, I said please talk to reception, I did confirm them for breakfast order. Canteen so far, try to variety many food but no one really tasty. And portion is not enough and not heat. Recommend to start from few type of food but really tasty with enough amount. I like bread with butter, but butter is too salty. Please use same kind butter as Meria hotel.

Dear Khun Wirat R., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. Thank you for our loyalty ALL member and return guest as always. It is always a pleasure to receive constructive feedback. I will share your comments with our team for our improvement. In regards to breakfast miscommunication between the restaurant staff and reception staff, please rest assure that we will give training impacting to our day to day operations not to happen it again. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Great

Customer review rating 4.5/5

Thomas H. Families - 11/01/2020 Confirmed reviews ALL

Staff were professional and will go extra miles to serve their needs for guests. As for the food served in the dim sum restaurant, it was not worth the price paid.

Dear Mr Thomas Lip Wee H., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Impeccable Customer engagement

Customer review rating 4.5/5

Y. L. L. Business - 11/01/2020 Confirmed reviews ALL

I have no words to express the wonderful and personalized customer service the moment i step in to the hotel. The front desk staffs, concierge, house-keeping are simply awesome I feel at home each time i stay in this hotel

Dear Ms Lilian Y., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. Thank you for being our Gold member and return guest. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

clean room, helpful staff and a wide spread of food served during breakfast

Customer review rating 4.5/5

Lam Y. Business - 10/01/2020 Confirmed reviews ALL

Had an enjoyable stay in the hotel

Dear Ms Lam Y., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Good service.

Customer review rating 4.5/5

Hotel G. Business - 10/01/2020 Confirmed reviews ALL

The hotel is well managed. Service level is very good.

Dear Mr G. Yew Wah, We very much appreciate your comments regarding your stay at the Novotel Yangon Max. Thank you for loyalty ALL Gold member. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of g. Experience

Extremely Satisfied

Customer review rating 4.5/5

Pann E. K. Couples - 09/01/2020 Confirmed reviews ALL

Thank you for the superb experience during our stay. We are extremely satisfied with your full services for our wedding reception as well.

Dear Ma Pyae Won H., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

comfy and nice

Customer review rating 4.5/5

Chaw Couples - 09/01/2020 Confirmed reviews ALL

I did my wedding reception at Novotel Hotel, Yangon ballroom. The hotel room for newly-married couple was so nice. Room facilities and service give so much relaxation. The sales executive Ms. Ellen and the hotel staffs are very kind and helpful.

Dear Ma Chaw Kyi Thar T., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Excellent Customer Service

Customer review rating 4.5/5

Greg Business - 08/01/2020 Confirmed reviews ALL

Friendly, helpful staff. Clean facilities. Obliging response if making a specific request.

Dear Mr Gregory H., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Experienced warm Myanmar hospitality at its best

Customer review rating 4.5/5

Veronica A. Solo - 08/01/2020 Confirmed reviews ALL

Staff were the ones who made all the difference. Have stayed at several hotels in Yangon and this was by far my best experience. Everyone I came across made the extra effort to connect with me as a guest which is not usually the case in Myanmar as people tend to be shy and reserved.

Dear Ms Veronica A., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Excellent Service

Customer review rating 4.5/5

Ei L. Couples - 08/01/2020 Confirmed reviews ALL

We would like to thank Ms. Tin Zar L. (Sales Manager), Mr. Tun Tun Win (Banquet Manager), Ms. Htet Nadi and other Novotel staff, who provided us great service for your special occasion, Wedding dinner, and also during our stay at the hotel. All the staff were friendly, helpful and very professional. We enjoyed very much because of their excellent service and kindness.

Dear Ma Ei Mon Phyo L., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Best New Year experience I have had in Yangon.

Customer review rating 4.5/5

Phone M. Families - 08/01/2020 Confirmed reviews ALL

The room was great,clean comfortable and mainly the view.

Dear Mar Yit H., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Awesome

Customer review rating 4.5/5

Irene L. Couples - 08/01/2020 Confirmed reviews ALL

We really enjoyed the stay. Nilar went above and beyond to ensure we are happy with our requests. Excellent customer service and accommodation to our needs. very friendly reception.

Dear Mr & Mrs L., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Clean hotel

Customer review rating 4.5/5

Anan Families - 08/01/2020 Confirmed reviews ALL

Clean hotel , Good location Nice staffs

Dear Mr Anan N., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive constructive feedback in order to improve it day by day. I have shared your feedback with concern department not to happen it in future. We are very sorry that you did not meet the expectations and all the inconvenience caused to you. I am taking this opportunity to let you know that we had created family room in Novotel Yangon on 7th January with separate parents and kid rooms with bunk beds. I am sure you and your family will enjoy it. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Incredible

Customer review rating 4.5/5

W. D. Couples - 07/01/2020 Confirmed reviews ALL

What an amazing experience we had at your hotel. The food was excellent. The service was exemplary. ( special mention for Winnie in the Square Restaurant, you have yourselves a gem of an employee with this young lady. Her customer service was outstanding.) We upgraded to the premier floor and the experience was truly wonderful. Honestly, we cannot fault anything. It was an absolute pleasure for my partner and I to have stayed at your beautiful hotel. We thank you all for the amazing experience.

Dear Mr William D., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience
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