Novotel Yangon Max 5 stars

Customer review rating (ALL Rating) 4.6/5 654 reviews

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459 Pyay Road, Kamayut Tsp, PO BOX 895, Yangon, Myanmar, 1 Yangon, Myanmar

Description

Hotel extras

  • Located near historical downtown & the International airport

  • 4 restaurants and 4 bars in the hotel

  • Facilities include swimming pool, spa, and tennis court

  • Near to the airport, Embassies, & business areas

  • 9 flexible meeting rooms with a 12 m high ceiling ballroom

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Yangon Max

459 Pyay Road, Kamayut Tsp, PO BOX 895, Yangon, Myanmar
1 Yangon
Myanmar

GPS:16.82012, 96.131957

Telephone
Fax +95 1 230 5868

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  654 reviews

Customer review rating 4.5/5

Frederik V. P. Solo - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your kind feedback. We are delighted to know that you enjoyed our convenient location and the professionalism of our team, and that you received excellent service with a smile throughout your stay. We also truly appreciate your recognition of Ms. Su Su from the breakfast team and Ms. Khine Zin from the Executive Lounge. Your kind words will be shared with them, and they will be very encouraged to know they made a positive impact on your experience. At the same time, we are sorry to learn about the difficulty you experienced with the Accor app and website booking process. We understand how inconvenient this must have been, and we appreciate your patience in resolving the matter. Thank you once again for your valuable feedback. We look forward to welcoming you back in the future. Warm Regards, Benedict Director of Guest Experience Novotel Yangon Max

Customer review rating 0.5/5

Shin H. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback. First and foremost, please accept our sincerest apologies for the series of failures you experienced during your recent stay. As a returning guest who has chosen to stay with us on multiple occasions, it is particularly disappointing to learn that we failed to provide the level of comfort, reliability, and service that you have come to expect from us. We deeply regret the inconvenience and frustration caused by the repeated door lock malfunctions, the delay in resolving the issue, and the lack of an effective recovery process. We are especially concerned to learn that the replacement room assigned to you was not properly inspected and prepared prior to your arrival. Being presented with an unclean room in such condition is unacceptable and falls far below our standards. We fully understand how this, combined with the earlier maintenance issue, would have significantly impacted your stay and left you with a negative impression despite your loyalty to the hotel. Please be assured that your feedback has been shared with our Rooms Division, Engineering, and Housekeeping leadership teams for immediate review. The concerns you raised regarding emergency maintenance support, room readiness verification, and service recovery procedures are valid and will form part of our ongoing efforts to strengthen operational standards and guest care. Most importantly, we sincerely regret that we did not respond appropriately at the time of the incident and that you left the hotel feeling disappointed and unsupported. This is not the experience we wish any guest to have, especially one who has placed their trust in us repeatedly. We would also welcome the opportunity to reconnect with you directly to discuss your experience further and explore an appropriate gesture of goodwill if you have plan to visit Yangon in the near future. Thank you for bringing this matter to our attention. Once again, please accept our heartfelt apologies. We greatly value your loyalty and hope to have the opportunity to restore your confidence in us in the future. Warm Regards, Benedict Director of Guest Experience Novotel Yangon Max

Customer review rating 5.0/5

Bantita S. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to know that you had a relaxing stay and that our team was helpful in assisting with your requests. Your kind words are greatly appreciated. At the same time, we sincerely apologize for your concern regarding the cleanliness of the sofa in your room. Please be assured that your feedback has been shared with our Housekeeping team for review and improvement, as maintaining high cleanliness standards remains a top priority. Thank you once again for your valuable feedback. We look forward to welcoming you back for an even better experience in the future. Warm Regards, Benedict Director of Guest Experience Novotel Yangon Max

Customer review rating 5.0/5

Philippe S. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for your kind feedback. We are delighted to know that you had a comfortable stay and that the warmth, attentiveness, and professionalism of our team contributed positively to your experience. We truly appreciate your support and look forward to welcoming you again soon. Warm Regards, Benedict Director of Guest Experience Novotel Yangon Max

Customer review rating 3.5/5

Chupong U. Friends - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your feedback with us. We are pleased to know that you enjoyed the comfort of the bed and your overall stay. At the same time, we sincerely apologize for the confusion regarding the swimming pool operating hours. We understand how frustrating it can be to receive inconsistent information from different departments. Please be assured that we will review this matter with the relevant teams to ensure clearer communication and a more seamless experience for our guests. Thank you for bringing this to our attention. We appreciate your feedback and look forward to welcoming you back again. Warm Regards, Benedict Director of Guest Experience Novotel Yangon Max

Other web-users rate our hotel

  • 275 reviews 9.7/10 Location
  • 412 reviews 8.8/10 Room
  • 3,436 reviews 9.8/10 Service
  • 20 reviews 6.6/10 WiFi
  • 1,926 reviews 9.7/10 Food
  • 353 reviews 9.9/10 Bar
  • 280 reviews 9.1/10 Amenities
  • 266 reviews 9.6/10 Vibe

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