Novotel Yangon Max 5 stars

Customer review rating (ALL Rating) 4.5/5 689 reviews

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459 Pyay Road, Kamayut Tsp, PO BOX 895, Yangon, Myanmar, 1 Yangon, Myanmar

Description

Hotel extras

  • Located near historical downtown & the International airport

  • 4 restaurants and 4 bars in the hotel

  • Facilities include swimming pool, spa, and tennis court

  • Near to the airport, Embassies, & business areas

  • 9 flexible meeting rooms with a 12 m high ceiling ballroom

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Novotel Yangon Max

459 Pyay Road, Kamayut Tsp, PO BOX 895, Yangon, Myanmar
1 Yangon
Myanmar

GPS:16.82012, 96.131957

Telephone
Fax +95 1 230 5868

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  689 reviews

Customer review rating 5.0/5

Win H. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your feedback. We are pleased to know that you had a great and comfortable stay with us. We sincerely apologize for the inconvenience with the membership. We truly appreciate you highlighting this matter. We will review and improve our team’s awareness and service standards to ensure that all our valued guests receive consistent recognition and personalized service throughout the hotel. We look forward to welcoming you again and providing you with an improved experience. Best Regards, Benedict Director of Guest Experience Novotel Yangon Max

Customer review rating 4.0/5

Bum G. L. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share such a detailed review of your stay with us. We are delighted to know that you enjoyed our prime location, Executive Lounge, breakfast, pool, and spa, and that our team made you feel genuinely welcomed. Your kind words about our hospitality are truly appreciated and will be shared with the team. At the same time, please accept our sincere apologies for the unfortunate incident in your Executive Room. We fully understand that encountering such accident in your room is unsettling and certainly not the experience we would wish for any of our guests. While we are grateful that our team was able to respond promptly when you reported it, we regret that this happened in the first place and that it affected the comfort and peace of your stay. Please be assured that your feedback has been taken seriously and shared with our Housekeeping and relevant operational teams for further attention. Maintaining a clean, comfortable, and safe environment is fundamental to the experience we aim to provide, and we will continue to strengthen our preventive measures and room inspections. We sincerely appreciate your understanding and your recognition of how our team handled the situation. Thank you for giving us the opportunity to address your concern. We hope to have the pleasure of welcoming you back to Novotel Yangon Max, where we would be grateful for the opportunity to provide you with a truly seamless and memorable stay. Warm Regards, Benedict Director of Guest Experience Novotel Yangon Max

Customer review rating 2.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your detailed feedback and for being a returning guest. Please accept our sincere apologies that your recent experience did not meet the expectations you had based on your previous visits. We are particularly sorry to learn about the delays you experienced during both check-in and check-out, as we understand how valuable our guests' time is and how these situations can negatively affect the overall experience. We also regret that certain aspects of the suite layout and breakfast experience did not meet your expectations. Your comments regarding the variety and quality of the breakfast offerings have been carefully noted and shared with the relevant teams for review. In addition, we appreciate your feedback regarding our sustainability initiatives and the guest experience associated with them. At the same time, we are grateful for your kind recognition of our team's friendliness and willingness to assist. Your honest feedback is greatly appreciated, as it helps us identify areas that require immediate attention and improvement. Thank you once again for sharing your experience with us. We sincerely hope to have the opportunity to welcome you back and provide you with the level of service and experience you have come to expect from Novotel Yangon Max. Warm Regards, Benedict Director of Guest Experience Novotel Yangon Max

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to know that you found our staff friendly and welcoming. We truly appreciate your feedback and hope to have the opportunity to welcome you again with an even more rewarding experience. We look forward to welcoming you again soon. Best Regards, Benedict Director of Guest Experience Novotel Yangon Max

Customer review rating 3.5/5

Ishida N. Friends - Confirmed reviews ALL

Dear Valued Guest, Thank you for taking the time to share your feedback. We are pleased to know that you enjoyed the Japanese-style bathtub room arranged for your stay. However, we sincerely regret that the hot water temperature did not meet your expectations, which affected your bathing experience. We also apologize that our assistance during your stay did not fully resolve your concerns. Your comments have been shared with the relevant teams for careful review as we continue to enhance our facilities and service standards. Thank you once again for your valuable feedback. We hope to have the opportunity to provide you with a more enjoyable experience in the future. Warm Regards, Benedict Director of Guest Experience Novotel Yangon Max

Other web-users rate our hotel

  • 256 reviews 9.7/10 Location
  • 411 reviews 8.6/10 Room
  • 3,342 reviews 9.8/10 Service
  • 19 reviews 6.2/10 WiFi
  • 1,809 reviews 9.8/10 Food
  • 335 reviews 9.9/10 Bar
  • 283 reviews 9/10 Amenities
  • 265 reviews 9.1/10 Cleanliness

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