Novotel Yangon Max Hotel 5 stars

Firstly, the assigned room aircon is not working well and we informed to staff . The staff did mechanic service . However, it doesn't work well and we still feel very hot. Finally, the staff give us another room for stay. There are one one tooth brush set in room. Therefore, we called for another one . We understand that you might have short staff due to COVID-10 pandemic restrictions. Overall, we have sound sleep and enjoying in swimming pool as well as breakfast. Thanks a lot.

Good

Although PCR testing and hotel quarantine are not necessary if you are fully vaccinated, in other countries like UK, we have to do in our country according to the current regulation. However, the testing should be on punctual time and date. Although this is not hotel’s fault , the hotel took charges for this service too. Everybody should respect the time. Whenever asking about testing , the receptionist says “they are not coming yet, don’t know when they are coming , this is the new regulation and we don’t know what to do” .At first , they even said we cannot go out after 7 days if PCR result is not come back in time. The 1st PCR test result , we had to wait for 2 days . The staff mentioned we may need to stay another day if the result is not back in time. I understand this is the ignorance of other party but you all have to share the blame and responsibility too. I am just asking for the professionalism in whatever you are doing .

Hotel location are very good and located at Pyay Road. Also I had at the 8th floor with nice view with Shwedagon Pagoda. Morning breakfast with F&B staff are incredible with amazing services. I like to suggest hotel in check or supervisor to train the reception always remember to smile and welcoming the guest with GREET / SMILE / BE HELPFUL / FRIENDLY / POLITE manner.

I like the bed it's super soft.

everything is ok .

First day, cockroaches came out in the first room. So they changed my room. In the second room, I found other kind of insects. After then, I couldn't sleep well because of insects...

As a staycation it was a good stay. However the toiletries provided especially the toothbrushes are of extremely poor quality. The staff is is extremely polite and takes good care

- Had a good Relaxation during the stay. - Services is perfect. -Foods are quite nice

It's a good nice place , location is perfect too. Staff is very helpful. Rooms are quite good and clean. Highly recommended for stay for both families and business purpose. I'm usual customer there l. Cheers

The Novotel Yangon is where I had to spend a total if three weeks quarantine due to the actual Myanmar government regulations during the Covid 19 pandemic. It was difficult for all of us there (lits of my work colleagues were also in the same hotel) . The all hotel management and staffs there have been all great to make our stay enjoyable, Food was always good and the menu’s changed regularly. Any extra one needed was always brought to your room in no time. Thanks to the manager Philipe Batie and the guest relation Iris for their warm welcome and support

I can see the excellent view of Shwedagon from my view and nice pool. Hotel provides the nice gym and pool plus tennis court. I had very delicious and fresh seafood dinner with friends on Friday night as well. The service from hotel is Super B! Thanks,Ms. Lei Lei Thinn, Lucky,Honey, YeMintoe for welcoming me to stay and help me during staycation.

As usual, good stay. Room spacious and clean, with use of gym which is useful and healthy. All staff are very polite, courteous and helpful. We flew to Mandalay for a day's meeting, and I can say staff at hotel (not Accor) were not as efficient. Well done Novotel Yangon.

pathetic condition of room flooring and bad sound proofing. i was allotted room at 4th floor which has ball room and bars and i could not sleep because of noise. The DND and room cleaning switches are very confusing for the first time guests.

Stay in this property on 13-16 Jan 2020 for a business trip in Yangon. Excellent check-in process and i was being offered an upgrade to better room type with executive lounge access (as a Accor Platinum member). This is one of the best guest relationship experience that i ever had throughout my stay over the years in Accor hotel group. All the club floor agents are very attentive and responsive. Kudos to Felicia and her club lounge colleagues, i.e. Hanna, Sarah, Treasure, Emily for their exceptional customer service. Keep up the good work.