Novotel Yangon Max

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Novotel Yangon Max 5 stars

Customer review rating (ALL Rating) 4.3/5 748 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Located near historical downtown & the International airport

  • 4 restaurants and 4 bars in the hotel

  • Facilities include swimming pool, spa, and tennis court

  • Near to the airport, Embassies, & business areas

  • 9 flexible meeting rooms with a 12 m high ceiling ballroom

Hotel location

Novotel Yangon Max

459 Pyay Road, Kamayut Tsp, PO BOX 895, Yangon, Myanmar
1 Yangon
Myanmar

Telephone +95 9 251 186 014

Fax +95 1 230 5868

Contact email

  • By plane

    YANGON INTL AIRPORT At 10km / 6.21 miles

  • By train

    CENTRAL STATION At 7km / 4.35 miles

GPS:16.82012, 96.131957

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

At Novotel Yangon Max hotel, our goal is to satisfies the needs of business travellers and leisure travellers on holiday with their family. Accommodation options include Standard, Twin and Family rooms. All our 354 rooms feature a wide variety of international channels displayed on LED TVs on executive floors, complimentary Wi-Fi, inroom safe, coffee & tea facilities and a functional working space perfect for staycations and business use.

Our guest reviews

Our guest reviews for
Novotel Yangon Max

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  748 reviews

TripAdvisor Rating  5.0/5  2,303 reviews

Certificate of excellence 2022

Good stay

Customer review rating 5.0/5

Kawinwipart N. Business - Confirmed reviews ALL

Good service

Dear Kawinwipart N., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

Perfect stay

Customer review rating 5.0/5

Saw Y. N. Friends - Confirmed reviews ALL

My exam period at Novotel was perfect more than enough.

Dear Saw Yu N., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We also wish you good luck for your exam.. Sincerely, Wa Wa Khine Director of Guest Experience

Well located. Good stay

Customer review rating 5.0/5

Subramanian K. Business - Confirmed reviews ALL

Excellent ambiance. Hotel manager Christopher, Duty manager Dominic, Front office staff, Security at gate, staff at baggage screening, at entrance, staff at room service , house keeping staff who cleaned my room, laundry service, who served me have an excellent attitude to service and are pleasing to speak to

Dear Subramanian K., Thank you very much for taking the time to share your recent experience at Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

Good Stay

Customer review rating 4.0/5

Mr. D. Solo - Confirmed reviews ALL

I am a regular guest and always have a good experience with this hotel.

Dear D. Arthur N., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Thu Thitsar Guest Experience Executive

Staycation

Customer review rating 4.0/5

Yunn Families - Confirmed reviews ALL

Nice and lovely

Dear Yoon , We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

Unreasonable extra charges.

Customer review rating 3.5/5

Tcw Business - Confirmed reviews ALL

Everything else is ok, but their extra charges are unreasonable. I was charged US$30 for a 3 minute car transfer. That is simply unreasonable - anywhere in the world, let alone Yangon. Check your invoice!

Dear Mr Chein Wei T., Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. It is always a pleasure to receive constructive feedback while I am sorry that your experience at some area did not meet your expectations. Please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With warm regards, Thu Thitsar(Ms) Guest Experience Executive

Good stay

Customer review rating 5.0/5

Nay T. Business - Confirmed reviews ALL

Overall, I am extremely satisfied with the room I had during my last stay. The room is spacious, clean, good view with a bath tab. Also, Hotel staff are friendly, rooms are clean and tidy, and additionally 24/7 rooms services are very convenient for someone like me who doesn't like to take outside food. The breakfast is also very complementary with variety of meal choices.

Dear Ko Nay T., Delighted to hear that you enjoyed our spacious room with bathtub and had a pleasant time at hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and looking forward to welcome you back. Sincerely, Ma Wah Director of Guest Experience

Overall good

Customer review rating 4.0/5

Thet T. O. Friends - Confirmed reviews ALL

Well located, Good Stay, Staff friendly, Cleaness

Dear Ko Thet Tun O., Warm Greeting from Novotel Yangon Max! We are extremely pleased to hear that you had a pleasant time at Novotel Yangon Max. Many thanks for sharing your experience and recommending our facilities and services. It is important for us that our guests at Novotel feel safe and happy and your satisfaction is our biggest achievement. Once again, thank you so much for your kind review and looking forward to welcome you back. Warm Regards, Ms.Wa Wa Khine Director of Guest Experience

Good sat

Customer review rating 5.0/5

Chetan M. Families - Confirmed reviews ALL

Amazing experience

Dear Mr Chetan Bharatkumar m., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine(Ms) Director of Guest Experience

Good stay

Customer review rating 4.5/5

Gabriel Couples - Confirmed reviews ALL

Great customer service. But the room disinfected with a brand that is very kow standards.

Dear Mr Gabriel W., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team which will serve as encouragement to sustain our great customer service. At the same time, we noted your suggestion for disinfection and will strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine (Ms) Director of Guest Experience

honest review

Customer review rating 5.0/5

Aung A. C. Families - Confirmed reviews ALL

I had a wonderful experience at novotel hotel. Every staff member I encountered were delightful and eager to help. The food was good, the room was wonderful clean, comfortable.so i highly recommend this hotel for anyone visiting yangon. it's also perfect hotel for staycation!

Dear Mr Aung Aye C., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine (Ms) Director of Guest Experience

The stay would have been perfect if there is a few adjustments.

Customer review rating 4.0/5

Supalak Business - Confirmed reviews ALL

My first 3 days stay as Quarantine went well. Only comment was the reception was very slow to give me Covid test negative. The result was with reception for sometime but reception didn't inform me. Hence, my meeting plan was effected. After move the room to normal room, the aircon wasn't working and I had to move my room at midnight. After move my room to Level 9, the room was fine but every night especial during weekends, the sound from Club was very bad and the noise went on until very very late.

Novotel is my first choice hotel in Yangon and always fabulous stay.

TripAdvisor rating 5.0/5

sandinge2u TripAdvisor review

I usually stay at the Novotel once a month. All of my stay met my expectations. All the staff are warmly welcome and recognize me. Always allocate me pagoda view and higher floor. Front desk staff Hanna, Supra help me for check in and check out. Last but not least, thank you to FO Manager Lei Lei for helping me all my needs. All of Gourmet bar staffs know my preference and never fail to serve what I like to have. Housekeeping staff also very good service.

Dear sandinge2u, Thank you for writing such amazing comments on Trip Advisor as well as being our ALL Platinum memberl. We are delighted to hear that you have found our staffs great and our room with Pagoda view at higher floor. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff. Once again, we thank you for your valued feedback. We look forward to welcoming you soon. Warm Regards, Wa Wa Khine Director of Guest Experience

Good experience

TripAdvisor rating 5.0/5

qaiser16 TripAdvisor review

It's a good nice place , location is perfect too. Staff is very helpful. Rooms are quite good and clean. Highly recommended for stay for both families and business purpose. I'm usual customer there l. Cheers

Novotel Yangon

TripAdvisor rating 5.0/5

world1951 Business - TripAdvisor review

The Novotel Yangon is where I had to spend a total if three weeks quarantine due to the actual Myanmar government regulations during the Covid 19 pandemic. It was difficult for all of us there (lits of my work colleagues were also in the same hotel) . The all hotel management and staffs there have been all great to make our stay enjoyable, Food was always good and the menu’s changed regularly. Any extra one needed was always brought to your room in no time. Thanks to the manager Philipe Batie and the guest relation Iris for their warm welcome and support

Leisure time @ Novotel staycation

TripAdvisor rating 5.0/5

Adventurer_Phyu TripAdvisor review

I can see the excellent view of Shwedagon from my view and nice pool. Hotel provides the nice gym and pool plus tennis court. I had very delicious and fresh seafood dinner with friends on Friday night as well. The service from hotel is Super B! Thanks,Ms. Lei Lei Thinn, Lucky,Honey, YeMintoe for welcoming me to stay and help me during staycation.

Dear Adventurer67166 , We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff ,especially Front office staff, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

short business stay

TripAdvisor rating 5.0/5

A Y Business - TripAdvisor review

As usual, good stay. Room spacious and clean, with use of gym which is useful and healthy. All staff are very polite, courteous and helpful. We flew to Mandalay for a day's meeting, and I can say staff at hotel (not Accor) were not as efficient. Well done Novotel Yangon.

Dear 72kalicey, What a fantastic review! Thank you for taking the time to write in TripAdvisor about your experience. Such comments give confidence to the team that strive for excellence each day and we will be sure to share across all departments. Thank you for staying at Novotel Yangon Max, we all look forward to welcoming you back in the near future. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

rooms

TripAdvisor rating 3.0/5

Anil B Business - TripAdvisor review

pathetic condition of room flooring and bad sound proofing. i was allotted room at 4th floor which has ball room and bars and i could not sleep because of noise. The DND and room cleaning switches are very confusing for the first time guests.

Dear Anil B, Thank you for taking your time to share your feedback of Novotel Yangon Max. We had allocated your room on the Level 4 due to your request of smoking floor. As we are initiating to be a Green Hotel, we have only 1 floor as smoking floor in the hotel. Due to sport bar is located on Level 4, we try to minimize music sound after 11pm, however we are very sorry that you could still hear the sound. We will look into this sound proofing again. At the end of the day, it is honest feedback that allows us to improve and we appreciate you sharing with us. We will be sure to share with the team. Thank you for staying with us, we look forward to seeing you again and next time we aim for 5 stars :) Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Exceptional Stay in Novotel Yangon Max

TripAdvisor rating 5.0/5

lyhv147 Business - TripAdvisor review

Stay in this property on 13-16 Jan 2020 for a business trip in Yangon. Excellent check-in process and i was being offered an upgrade to better room type with executive lounge access (as a Accor Platinum member). This is one of the best guest relationship experience that i ever had throughout my stay over the years in Accor hotel group. All the club floor agents are very attentive and responsive. Kudos to Felicia and her club lounge colleagues, i.e. Hanna, Sarah, Treasure, Emily for their exceptional customer service. Keep up the good work.

Dear lyhv147, Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. At Novotel Yangon Max we highly value our loyal members. It is always our utmost pleasure to generously grant our most honored Platinum members, such as you. At the end of the day, the team here come to work in this hotel to impact the lives of our guests. It certainly seems that this is the case and we are thrilled that you have left feeling so satisfied with your experience. Thank you for staying at Novotel Yangon Max, we all look forward to welcoming you back in the near future. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Excellent Customer Service

TripAdvisor rating 5.0/5

doriswongdoris Business - TripAdvisor review

I was staying in Novotel Yangon Max from 2 to 5 Nov 2019 on a business trip. The last day when close to mid night of my stay, I realised I had left a banner at the seminar room where we were holding an interview session earlier on that day. I went to the reception counter to seek help and front desk staff Treasure was on duty. She was very polite and she helped making many phone calls and checked with different departments/people for me. Finally she found out where my banner was and also arranged it to be brought to the hotel lobby for me. I was thankful for her immediate assistance, considered the timing of the incident and the speed of service. Thanks Treasure!

Dear doriswongdoris, Such amazing comments are a real confidence booster for the team. We are thrilled by your feedback, thank you for taking the time to review us on Trip Advisor. We are all very pleased you have taken the time to highlight Treasure and her service. She is indeed one of our shining stars and we are glad she has made such an impression. Thank you for mentioning this, we will be sure to recognize her. Thank you for staying with us, we all look forward to welcome you back to Novotel Yangon Max soon. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

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