All hotels in YANGON

Novotel Yangon Max Hotel 5 stars

TripAdvisor rating 4.5/5 1,806 reviews
Novotel Yangon Max
See on a map
+ 28 Services
Book this hotel

Room 1

Number of guests
Children's age

Best price guarantee

How it works?

ALL - Accor Live Limitless

Free: become a member

When making a booking at this hotel:

  • I earn Status & Rewards points

  • I can use my Rewards points

  • I benefit from advantages

  • I cannot take advantage of the Members' rate

Hotel extras

  • Located mid distance between historical downtown and Yangon International airport.

  • 4 restaurants serving International and Asian cuisines and 4 bars in the hotel

  • Swimming pool, Spa, Tennis and 3230 sq.ft. / 300 m² modern equipment Fitness center

  • Easy access to the airport near Embassies, business areas and Shwedagon Pagoda

  • 9 flexible meeting rooms with a 12 m high ceiling ballroom

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Tennis
  • Boat excursions
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 4 bar(s)
  • Room service
Business services
  • 9 meeting room(s)
  • Conventions hotel
  • Web Corner on a Mac
  • Business centre
  • Copy/print service available

Hotel location

Novotel Yangon Max

459 Pyay Road, Kamayut Tsp
PO BOX 895
Yangon, Myanmar
1
yangon
myanmar

Tel: +9512305858

Fax: (+95)1/2305868

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    YANGON INTL AIRPORT At 10km / 6.21 miles

  • By train

    CENTRAL STATION At 7km / 4.35 miles

GPS :16.82012, 96.131957

Our accommodations

Novotel Yangon Max satisfies the needs of business travellers and leisure travellers on holiday with their family. Accommodation options include Standard, Twin and Family rooms.

Superior Room with Large King Bed

  • Max. number of persons: 4
  • Area: From 28m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Superior Room with Two Single Beds

  • Max. number of persons: 4
  • Area: From 28m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Deluxe Room with Large King Bed & Sofa

  • Max. number of persons: 4
  • Area: From 30m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Direct dial telephone(...)

Deluxe Room with Large Twin Beds & Sofa

  • Max. number of persons: 4
  • Area: From 30m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Bathroom products
  • Iron(...)

Luxury Executive King Bed Rooms with access to Lounge, Cocktail hour, & Superior amenities

  • Max. number of persons: 4
  • Area: From 30m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Luxury Executive Twin bed Rooms with access to Lounge, Cocktail hour, & Superior amenities

  • Max. number of persons: 4
  • Area: From 30m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

The Green Room

  • Max. number of persons: 5
  • Area: From 70m²
  • Bathrobe

Spacious Deluxe Suite Room with Separate living area, Sofa, Bath tub and Rain Shower

  • Max. number of persons: 4
  • Area: From 70m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Luxurious Executive Suite Room with Separate living area, Sofa, Bath tub and Rain Shower

  • Max. number of persons: 4
  • Area: From 70m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Premier Suite

  • Max. number of persons: 6
  • Area: From 95m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Presidential Suite

  • Max. number of persons: 6
  • Area: From 317m²
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Business Desk
  • Iron
  • Direct dial telephone(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Enjoy a true experience 24h/24. Fresh meals prepared in front of you, choose from a large choice of Asian and international specialties, try "a la minute" cooking... You will bathe in European and Asian influences thanks to stylish materials.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ROYAL PAVILION

Type of cuisine: Regional

The Chinese Restaurant offers traditional Chinese cuisine inspired by Cantonese influences with other local delicacies also available. It has a dining room and 3 private rooms.

Lunch

11:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE CELLIER,WINE BAR & RESTAURANT

Type of cuisine: French

The French Restaurant offers a refined yet authentic French cuisine in a relaxed atmosphere. It has a dining room, 3 private rooms and 3 open terraces.

Lunch

12:00 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

TIME OUT, SPORTS BAR

Photo non contractuelle / Strictly non binding

The bar ideal for chilling out and meeting friends after busy day.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMET BAR

Photo non contractuelle / Strictly non binding

Enjoy simple & authentic cuisine inspired by global or local culinary themes: Italian pasta, American burgers or Spanish tapas. Our ingredients are local products: much better for the taste buds... and the planet.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL BAR

Photo non contractuelle / Strictly non binding

The Pool Bar offers a selection of healthy beverages, cocktails and snacks. Chill by the pool, while enjoying a stunning view of the Shwedagon Pagoda.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

STUDIO BAR

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 1,140 m²

  • Maximum capacity: 1,120 people

  • Maximum banquet capacity: 750 people

Find out more

Our guest reviews for
Novotel Yangon Max

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

7,741 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,806 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent Customer Service

TripAdvisor rating 4.5/5

doriswongdoris Business - 08/12/2019 TripAdvisor review

I was staying in Novotel Yangon Max from 2 to 5 Nov 2019 on a business trip. The last day when close to mid night of my stay, I realised I had left a banner at the seminar room where we were holding an interview session earlier on that day. I went to the reception counter to seek help and front desk staff Treasure was on duty. She was very polite and she helped making many phone calls and checked with different departments/people for me. Finally she found out where my banner was and also arranged it to be brought to the hotel lobby for me. I was thankful for her immediate assistance, considered the timing of the incident and the speed of service. Thanks Treasure!

Dear doriswongdoris, Such amazing comments are a real confidence booster for the team. We are thrilled by your feedback, thank you for taking the time to review us on Trip Advisor. We are all very pleased you have taken the time to highlight Treasure and her service. She is indeed one of our shining stars and we are glad she has made such an impression. Thank you for mentioning this, we will be sure to recognize her. Thank you for staying with us, we all look forward to welcome you back to Novotel Yangon Max soon. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Review

TripAdvisor rating 4.5/5

yleong4 Business - 08/12/2019 TripAdvisor review

Good in service, clean but the location is bit away from downtown. rooms is good but personally i dont like the bath tub design. Not mineral bottle is provided but free mineral water with jug are provided outside of the room.

Dear yleong4, Thank you for taking your time to share your comments at Trip Advisor. We are very conveniently located next to Junction Square and close to the airport and only 4km from the center of town. We appreciated that you like the room and our services. As part of Accor Planet 21 initiatives program, we become deeply concerned about the impact on the environment. Therefore, we are providing glass jug for mineral water and water dispensers were placed on each corner of the floor. However, our guests always have the option to ask for the plastic water bottle. We thank you for sharing your views and we hope to see you again as well as aim to get 5 star comment in next visit. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

It was great as always

Customer review rating 4.5/5

Robert C. Business - 03/12/2019 Confirmed reviews ALL

As always the staff where fantastic rooms where great and all the facilities fantastic Special mention to Kathy at the front reception and Khine in the 4th floor bar. Always go out of their way to have a chat and ensure everything is perfect

Dear Mr Robert C., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. Thank you for being our loyal Platinum member and return guest to us always. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Mr

Customer review rating 4.5/5

Norman L. Business - 03/12/2019 Confirmed reviews ALL

I have great stay in Novotel Yangon Max during my recent visit in Myanmar. Hotel staffs are friendly .

Dear Mr Norman L. Yeow M., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Comfortable stay

Customer review rating 4.5/5

Doris W. Business - 03/12/2019 Confirmed reviews ALL

It was the second time I stayed in Novotel Yangon Max and the experience was still at the satisfactory level. The room is spacious and clean, staff are polite and attentive. If there is chance to visit Yangon again, Novotel will still be my choice.

Dear Ms Doris W., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. Thank you for staying with us for second time. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

A very good hotel and much concern on the guest.

Customer review rating 4.5/5

Mohd H. B. H. Business - 03/12/2019 Confirmed reviews ALL

A very plesant stay and appreciate the hotel concern for Muslim i.e the Qibla direction and also the pork station iniative at the cafetaria (which I can easily avoided that section). The TV set is not working properly but it has been solved by your dedicated staff. Anyhow this issue does not effect my nice satisfying experience at your hotel.

Dear Mr Mohd Hamzaini Bin H., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

good location and service.

Customer review rating 4.5/5

Punya C. Business - 03/12/2019 Confirmed reviews ALL

Same standard everywhere. Good facility even in Myanmar where I just stayed.

Dear Khun Punya C., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Absolutely bad ... Front desk - You need to really work on this.

Customer review rating 4.5/5

Sunil Business - 03/12/2019 Confirmed reviews ALL

At the time of check in, lady agent at the desk confirmed complimentary breakfast for 3 days. For first 2 days, nobody asked me about breakfast charges, third day I was asked to pay for breakfast - this was quite a surprise for me. I requested the lady either I should be charged for 3 days or it should be complimentary as communicated at the time of check-in. After explaining this 3-4 times, I gave up & asked them to bill me for 3 days - which they were very happy to do as they got the revenue, but left me with very bitter experience. It's not about money I had to pay- but the communication. Don't pass it on to employees - take ownership & address it properly.

Dear Mr Sunil Panditrao P., Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I will investigate further with Front Office Manager in regards to breakfast issue and get back to you soon. I am sorry that it had ruined your stay and rest assured that we will have necessary training and actions on it. I do apologies to you sincerely on behalf of employee and management team for this bad experience. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Excellent hospitality

Customer review rating 4.5/5

Lau G. T. Business - 03/12/2019 Confirmed reviews ALL

Helpful and friendly staff who is very attentive to every guest.

Dear Mr Lau Gim T., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. Thank you for our loyalty Silver member and return us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

I amazed at the attentiveness to clients. And always with a smile, and the effort to help.

Customer review rating 4.5/5

Jimmy T. N. H. Business - 02/12/2019 Confirmed reviews ALL

This is my 3rd time staying at your premises, although the last time was more than 3 yrs ago. This time, it shows clearly the beautiful efforts to make guests feel welcomed, even the water machine & the table of little glasses of drink before one walks towards the the breakfast place (which is a distance). Much better than Shangri La 200%

Dear Mr Jimmy T., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. Thank you for choosing us after 3 year stay with us. It is always a pleasure to receive positive feedback from you. We are very pleased that you are appreciated that changes that we implemented during these years. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would be very delighted as well if you can share your experience those this link https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

K&M Wedding Reception 21.11.2019

Customer review rating 4.5/5

Kyaw M. T. Couples - 02/12/2019 Confirmed reviews ALL

i am so satisfied for doing big day of our wedding in novotel hotel ( Yangon Ballroom). The ballroom is so beautiful & Decoration is so great. Having many slideshow TV. The food are so good & yummy. The staff are so friendly & sweet. Thank you so much to Ma Thinzar Lwin & Ko Tun Tun for your helps everything goes very well ☺️

Dear Ko Kyaw Myo T., Congratulations! Wishing you a lifetime of happiness. We are thrilled to hear that you had amazing memories when you are having your wedding in our hotel. Thank you for choosing preferred wedding venue in Novotel Yangon Max as well. Indeed we are privileged to be working with some of the best facilities in Yangon. However it is the recognition of the team who work tirelessly to make such events and conferences happen that is particularly pleasing. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html We will be sure to share these with our team. Best Wishes to you both Felicia Aye Chan Mon Director of Guest Experience

Nice place

Customer review rating 4.5/5

Anonymous Business - 02/12/2019 Confirmed reviews ALL

Nice place , I love the fitness and soccer bar.

Dear Khun Suwat V., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

director

Customer review rating 4.5/5

P. H. Business - 02/12/2019 Confirmed reviews ALL

always kind staff with smile but sometimes not so professional

Dear Mr Patrick H., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. Thank you for being our loyalty Gold member and returning us. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. As you may see we have new employee on board within these months and we are constant giving training for them. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

fantastic

Customer review rating 4.5/5

Poonam R. Solo - 02/12/2019 Confirmed reviews ALL

service with a smile good bed and amneties overall i had a very good time relaxing spa relaxing swimming pool

Dear Mr Poonam R., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We will be delighted if you could add your comments on our TripAdvisor page through the link below so that other guests will read about your experience: https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Very Good Service

Customer review rating 4.5/5

Patrick C. Couples - 02/12/2019 Confirmed reviews ALL

Overall, I was very pleased with my stay in Yangon. Service from your personnel at all levels was excellent, and very attentive to my needs. The only issue I had at your hotel is that your coffee machines break down quite often, be it in the breakfast hall or at the reception, when coffee was offered to very early birds like me.

Dear Mr Patrick C., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I have passed this message to our F&B team to look into for coffee machine issues. Thank you for mentioning this so that we could improve on it. We would be very delighted if you could share your experience through Trip Advisor Page https://www.tripadvisor.com.sg/UserReviewEdit-g294191-d70…-Novotel_Yangon_Max-Yangon_Rangoon_Yangon_Region.html Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Very clean, comfortable and great staffs

Customer review rating 4.5/5

Thasaphong E. Couples - 01/12/2019 Confirmed reviews ALL

Room very clean, comfortable. Staffs really well-trained and great service

Dear Mr Thasaphong E., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Good and cleanliness facilities

Customer review rating 4.5/5

Jiji Business - 01/12/2019 Confirmed reviews ALL

Good maintenance for rooms and public area.

Dear Mr. Hiroshi U., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lei Lei Thinn Assistant Front Office Manager

Good staff

Customer review rating 4.5/5

David N. Business - 29/11/2019 Confirmed reviews ALL

Very good will stay again if I return to Yangon. Very good staff and I enjoyed the Chinese reasturant

Dear Mr David Earl N., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

satisfactory

Customer review rating 4.5/5

Anomous Solo - 29/11/2019 Confirmed reviews ALL

Satisfactory

Dear Mr S. Thiam Siong, Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I am pleased to inform you that we have room with breakfast rate in our website for the guests. If you prefer the room with breakfast, you may choose package as you preferred as well. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Felicia Aye Chan Mon Director of Guest Experience

Green Hotel

Customer review rating 4.5/5

Sl Business - 27/11/2019 Confirmed reviews ALL

Very impressive - Green hotel, water in the jar, nice staff Should be improved - taste of breakfast, variety of breakfast, check-out process To explain more about the check-out process: It's probable my fault that I didn't check the invoice before I signed. I was charged on a drink of mini bar in my room in spite of I didn't drink anything. (In 16 Nov - Out 20 Nov). I have just noticed it after came back. just wonder on the step that the mini bar was checked and informed to the check-out counter; how come has that drink gone?

Dear Khun Siripatsorn L., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive and constrictive feedback. I will share your comments with our team. In regards to Minibar charge, we will do refund on your credit card as you claimed that you did not consume anything. I have informed Front Office Manager to look into it the process of check out as well as communication between Front Office employee and mini bar team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Felicia Aye Chan Mon Director of Guest Experience
Our most recent 20 reviews

In partnership with TripAdvisor

Our other hotels nearby

All our hotels in yangon