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Novotel Yangon Max Hotel 5 stars

Customer review rating 4.5/5 8,615 reviews

ALLSAFE approved hotel

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Novotel Yangon Max
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+ 23 Services

Hotel extras

  • Located near historical downtown & the International airport

  • 4 restaurants and 4 bars in the hotel

  • Swimming pool, Spa, and Tennis Court

  • Near to the airport, Embassies, & business areas

  • 9 flexible meeting rooms with a 12 m high ceiling ballroom

Hotel location

Novotel Yangon Max

459 Pyay Road, Kamayut Tsp
PO BOX 895
Yangon, Myanmar
yangon
myanmar

Tel: +959251186014

Fax: (+95)1/2305868

Check-in from 14h00

Check out up to 12h00

  • By plane

    YANGON INTL AIRPORT At 10km / 6.21 miles

  • By train

    CENTRAL STATION At 7km / 4.35 miles

GPS :16.82012, 96.131957

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 3 Bars
  • Breakfast
    • Buffet Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 9 Meeting rooms
  • Business Center
    • Business center with support staff
    • Self service business center
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 354 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 36 connecting rooms
    • 339 non-smoking rooms
    • 15 floors
  • Languages spoken at the hotel
    • French
    • Chinese Mandarin
    • Japanese
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Check In & Check-out facilities
    • Express check-out
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Limousine
    • Limousine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Free valet parking at Hotel
    • On site
Well-being
  • Terrace Infinity pool
    • Outside
  • Spa on Site Additional charge
    • On site
Family
  • Services for children
    • Childrens TV Channels
    • Childrens Club for 6 to 12 years
    • Childrens Club for 3 to 6 years
    • childrenclub03
    • Video game area
    • Childrens Club for 4 to 6 years

Our accommodation(s)

Novotel Yangon Max satisfies the needs of business travellers and leisure travellers on holiday with their family. Accommodation options include Standard, Twin and Family rooms.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 9

  • Maximum size: 1,140

  • Maximum capacity: 1120 people

  • Maximum banquet capacity: 750 people

Find out more

Our guest reviews for
Novotel Yangon Max

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

8,615 reviews

TripAdvisor Rating 4.5/5

2,035 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Warmly

Customer review rating 4.0/5

A. L. J. Solo - 14/10/2021 Confirmed reviews ALL

The staff were warm and receptive. The services were timely and excellent. Very warm staff and happy to serve and support at any time. I enjoyed my stay

Made quarrantine bearable

Customer review rating 3.5/5

Titon Business - 14/10/2021 Confirmed reviews ALL

I was given a nice room and staff were exceptionally helpful. The breakfasts could be a lot better as the menu can be very repetative over 10 days and often the food was served cold. But apart from that it was a good stay even under quarrantine conditons.

Nice stay with fully supported from hotel

Customer review rating 4.0/5

Piyanut W. Business - 13/10/2021 Confirmed reviews ALL

we stayed at Novotel Yangon Max as quarantine place , all services was good as standard even if there were some minor issues i.e. meal, timing of meal serving, amenities in room but all can be solved as prompt by hotel team

Well accommodated! Safe and Clean!

Customer review rating 5.0/5

Phyo T. K. Families - 12/10/2021 Confirmed reviews ALL

The stay was well accommodated! Everything was perfectly organized! The place is safe and clean too! We felt like home!

Dear Mr. Ah C., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

Good stay

Customer review rating 4.0/5

Fatuma Business - 09/10/2021 Confirmed reviews ALL

Quarantine but enjoyed clean rooms.

Dear Fatuma Ongwen A., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

Quite good stay

Customer review rating 4.0/5

J. A. Solo - 04/10/2021 Confirmed reviews ALL

I stay at quarantine. Room and other items were ok. Breakfast sometimes does not have available items from menu, food delivery delayed.

Good stay

Customer review rating 4.5/5

Hm Friends - 04/10/2021 Confirmed reviews ALL

Satisfied

Dear our Valued Guest, We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

Very kind staff

Customer review rating 4.5/5

Chaitat Business - 03/10/2021 Confirmed reviews ALL

good support and good smile from Hotel staffs.

Dear Chaitat P., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience
Customer review rating 4.0/5

Dr Y. S. Y. S. Families - 29/09/2021 Confirmed reviews ALL

Amazing experience

Dear Yamin Shwe Yee S., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

Well located, Good Stay

Customer review rating 2.5/5

Kaung K. T. Business - 28/09/2021 Confirmed reviews ALL

When I booked, I informed the reservation to have a stand mirror in the my room for exam purpose. They replied they could not guarantee, but they would contact House Keeping and contact me back. No reply 3 days before hotel stay, I called the reservation again and confirmed the situation again. They replied the same. But no response for confirmation of placing a mirror in my room. 2 hours before I arrived on 25.9.21, I called again and requested to confirm whether they had arranged my request or not. At that time, the reservation staff on phone confirmed with me back if I had requested the mirror in advance. I SAID yes and told her to call me back after checking the situation because I would take my own stand mirror if they had not arranged yet. As usual, no reply until 15 mins before my arrival. So I carried my own stand mirror there and when I reached the reception, the receptionist told me that a mirror had already been arranged. I just noded my head and stayed quiet. That is my overall experience.

Dear Kaung Kyi T., Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Wa Wa Khine Director of Guest Experience

Good stay

Customer review rating 4.5/5

Phyu Z. K. Friends - 27/09/2021 Confirmed reviews ALL

We were happy and had good memories with friends. Breakfast is good and customer service really really nice.

Dear Phyu Zin K., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

Excellent Customer Care and Focus

Customer review rating 5.0/5

Mahen P. Business - 26/09/2021 Confirmed reviews ALL

I visited Novotel Max as a part of the quarantine procedure upon entering Myanmar. This was my first stay here. From the very beginning the customer service was very warm and helpful. Even the staff helping to take my baggage to my room was very kind. The next day I received a call from Ms. Thu Thu who inquired on my stay and offered her assistance should I require any information or support. She had exceptional customer handling skills and guided me for the Swab Tests and was of constant assistance throughout my stay. I am also happy with the Chef and his Team for accommodating my requests with a quick service and good food. I also like to thank the engineering Team and Mr. Myo who assisted me when I needed support. Towards my last day of stay Ms. Wah Wah also assisted me with my checkout.

Dear Mahen Christopher P., We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lei Lei Thin Front Office Manager

Good experience

TripAdvisor rating 5.0/5

qaiser16 20/04/2021 TripAdvisor review

It's a good nice place , location is perfect too. Staff is very helpful. Rooms are quite good and clean. Highly recommended for stay for both families and business purpose. I'm usual customer there l. Cheers

Novotel Yangon

TripAdvisor rating 5.0/5

world1951 Business - 11/12/2020 TripAdvisor review

The Novotel Yangon is where I had to spend a total if three weeks quarantine due to the actual Myanmar government regulations during the Covid 19 pandemic. It was difficult for all of us there (lits of my work colleagues were also in the same hotel) . The all hotel management and staffs there have been all great to make our stay enjoyable, Food was always good and the menu’s changed regularly. Any extra one needed was always brought to your room in no time. Thanks to the manager Philipe Batie and the guest relation Iris for their warm welcome and support

Leisure time @ Novotel staycation

TripAdvisor rating 5.0/5

Adventurer_Phyu 10/06/2020 TripAdvisor review

I can see the excellent view of Shwedagon from my view and nice pool. Hotel provides the nice gym and pool plus tennis court. I had very delicious and fresh seafood dinner with friends on Friday night as well. The service from hotel is Super B! Thanks,Ms. Lei Lei Thinn, Lucky,Honey, YeMintoe for welcoming me to stay and help me during staycation.

Dear Adventurer67166 , We very much appreciate your comments regarding your stay at the Novotel Yangon Max. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff ,especially Front office staff, as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Wa Wa Khine Director of Guest Experience

short business stay

TripAdvisor rating 5.0/5

A Y Business - 18/02/2020 TripAdvisor review

As usual, good stay. Room spacious and clean, with use of gym which is useful and healthy. All staff are very polite, courteous and helpful. We flew to Mandalay for a day's meeting, and I can say staff at hotel (not Accor) were not as efficient. Well done Novotel Yangon.

Dear 72kalicey, What a fantastic review! Thank you for taking the time to write in TripAdvisor about your experience. Such comments give confidence to the team that strive for excellence each day and we will be sure to share across all departments. Thank you for staying at Novotel Yangon Max, we all look forward to welcoming you back in the near future. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

rooms

TripAdvisor rating 3.0/5

Anil B Business - 19/01/2020 TripAdvisor review

pathetic condition of room flooring and bad sound proofing. i was allotted room at 4th floor which has ball room and bars and i could not sleep because of noise. The DND and room cleaning switches are very confusing for the first time guests.

Dear Anil B, Thank you for taking your time to share your feedback of Novotel Yangon Max. We had allocated your room on the Level 4 due to your request of smoking floor. As we are initiating to be a Green Hotel, we have only 1 floor as smoking floor in the hotel. Due to sport bar is located on Level 4, we try to minimize music sound after 11pm, however we are very sorry that you could still hear the sound. We will look into this sound proofing again. At the end of the day, it is honest feedback that allows us to improve and we appreciate you sharing with us. We will be sure to share with the team. Thank you for staying with us, we look forward to seeing you again and next time we aim for 5 stars :) Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Exceptional Stay in Novotel Yangon Max

TripAdvisor rating 5.0/5

lyhv147 Business - 19/01/2020 TripAdvisor review

Stay in this property on 13-16 Jan 2020 for a business trip in Yangon. Excellent check-in process and i was being offered an upgrade to better room type with executive lounge access (as a Accor Platinum member). This is one of the best guest relationship experience that i ever had throughout my stay over the years in Accor hotel group. All the club floor agents are very attentive and responsive. Kudos to Felicia and her club lounge colleagues, i.e. Hanna, Sarah, Treasure, Emily for their exceptional customer service. Keep up the good work.

Dear lyhv147, Thank you for taking the time to tell us about your experience at the Novotel Yangon Max. At Novotel Yangon Max we highly value our loyal members. It is always our utmost pleasure to generously grant our most honored Platinum members, such as you. At the end of the day, the team here come to work in this hotel to impact the lives of our guests. It certainly seems that this is the case and we are thrilled that you have left feeling so satisfied with your experience. Thank you for staying at Novotel Yangon Max, we all look forward to welcoming you back in the near future. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Excellent Customer Service

TripAdvisor rating 5.0/5

doriswongdoris Business - 08/12/2019 TripAdvisor review

I was staying in Novotel Yangon Max from 2 to 5 Nov 2019 on a business trip. The last day when close to mid night of my stay, I realised I had left a banner at the seminar room where we were holding an interview session earlier on that day. I went to the reception counter to seek help and front desk staff Treasure was on duty. She was very polite and she helped making many phone calls and checked with different departments/people for me. Finally she found out where my banner was and also arranged it to be brought to the hotel lobby for me. I was thankful for her immediate assistance, considered the timing of the incident and the speed of service. Thanks Treasure!

Dear doriswongdoris, Such amazing comments are a real confidence booster for the team. We are thrilled by your feedback, thank you for taking the time to review us on Trip Advisor. We are all very pleased you have taken the time to highlight Treasure and her service. She is indeed one of our shining stars and we are glad she has made such an impression. Thank you for mentioning this, we will be sure to recognize her. Thank you for staying with us, we all look forward to welcome you back to Novotel Yangon Max soon. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

Review

TripAdvisor rating 4.0/5

yleong4 Business - 08/12/2019 TripAdvisor review

Good in service, clean but the location is bit away from downtown. rooms is good but personally i dont like the bath tub design. Not mineral bottle is provided but free mineral water with jug are provided outside of the room.

Dear yleong4, Thank you for taking your time to share your comments at Trip Advisor. We are very conveniently located next to Junction Square and close to the airport and only 4km from the center of town. We appreciated that you like the room and our services. As part of Accor Planet 21 initiatives program, we become deeply concerned about the impact on the environment. Therefore, we are providing glass jug for mineral water and water dispensers were placed on each corner of the floor. However, our guests always have the option to ask for the plastic water bottle. We thank you for sharing your views and we hope to see you again as well as aim to get 5 star comment in next visit. Best Regards, Felicia Aye Chan Mon Director of Guest Experience

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