Pullman Phuket Panwa Beach Resort

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Pullman Phuket Panwa Beach Resort 5 stars

Customer review rating (ALL Rating) 4.7/5 1,662 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • "182 rooms and 29 pool villas with 2 bars and 2 restaurants"

  • Absolute private beach resort with stunning panoramic ocean view

  • "Giant chess, kids club, yoga class, snorkeling, kayaking!"

  • "Fun activities & kids meals with MyKids package"

  • Free flow & unique beverage experience with MyGlass Package

Hotel location

Pullman Phuket Panwa Beach Resort

44 5 Moo 8 Sakdidesh Road, Vichit Muang
83000 PHUKET
Thailand

  • By plane

    PHUKET INTERNATIONAL AIRPORT At 50km / 31.07 miles - Shuttle paying

GPS:7.809749, 98.403084

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Our 211 comfortable rooms provide genuine hospitality to ensure guests with a great experience. The rooms are fitted with chic and contemporary Thai furniture, sumptuous textiles and local works of art. Our Pool Villa is perfect for vacationing couples or honeymooners, the 150-square-meter Pool Villa features an infinity-edge pool, outdoor tiled terrace area and wooden deck

Our guest reviews

Our guest reviews for
Pullman Phuket Panwa Beach Resort

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,662 reviews

TripAdvisor Rating  4.5/5  2,646 reviews

Certificate of excellence 2022

Excellent accommodation

Customer review rating 4.5/5

Tanatat J. Families - Confirmed reviews ALL

Th receptionists are nice and helpful. The ambience is superb. The hotel is well-located, clean, and well-organized.

Dear Khun T We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Very comfortable and friendly resort

Customer review rating 4.5/5

Stephen Couples - Confirmed reviews ALL

The room was very well appointed. The amenities were very good and the staff kept the room clean and stocked. The resort is rather isolated but local restaurants and tour guides are plentiful. The hotel gym is well equipped with reasonable quality fitness machines. The hotel restaurants are very good. Breakfast is plentiful and has many choices. The fresh bread is decadent. The staff throughout the resort are very polite and always helpful.

Dear Stephen, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Friendly Staff and Nice Hotel

Customer review rating 5.0/5

Qusai S. Couples - Confirmed reviews ALL

Staff are amazing! The hotel is nice, restaurants are excellent with a lot of different choices. I highly recommend the hotel and I will be back again for sure! Thanks

Dear Qusai, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Good Stay :)

Customer review rating 4.5/5

Napisara N. Families - Confirmed reviews ALL

First of all, this is my second time staying here, Pullman Phuket Panwa Beach Resort. Back then i once commented about the buffet line, for breakfast, Now i can see the improvement of that, the staffs, the food line are all great. Nothing i could ask for more. However, there is one thing i want to recommend. The check in process was great, and your application for communicate with is quite good also. But the waiting time is quite long comparing with the phone call for asking more pillows. And another point to be improved is … the waiting time of Room service call, i have to call more than 3 times until the staff reached us. Once i checked out, the staff keep me waiting to check if the room was okay and will inform if it was okay, apparently i have waited for more than 15 mins so i decide to ask them, and the answer was, “yes, the room was fine”. That made me feel so bad, i was thinking if i don’t ask, maybe i have to wait for the whole day? And the point, my mum had a knee problem, so we ask the staff to call for the golf cart taking her from the buffet to the Parking lot, and yes, they forget!! So she had to wait more than 20 mins. Well, that’s all my experiences for Pullman Phuket Panwa Beach Resort which i have to say … you won’t be our first choice for my next trip. Thank you Napisara

Dear Khun Ilada, First of all we very much appreciate your very constructive comments regarding your recent and foremost second time at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive and constructive feedback from our repeated Guest. I will share your comments with our team especially regarding the breakfast selection and improvements made. We have recently changed also our juices for a better quality and many more to come. So sorry also for the issue encountered in reaching out our staff via phone and rest assured that we will deeply investigate as well review how we could improve our internal process. Same for the buggy car service, we have recently repaired one of our buggy car to have another one to use and we will be also recruiting a new driver a more efficient service through the resort especially during peak time. Thank you again for sharing your experience, and we hope your next visit will be even pleasant than the previous one. Please do not hesitate to reach me out directly should you require any further assistance or if you wish to get more details on the points you have highlighted. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Great experience for kid and single mom

Customer review rating 5.0/5

Pt… Families - Confirmed reviews ALL

A lot of activities, we had fun with kayak and paddle board. My son love hotel so much. He woke up early with stunning view at junior suite room that hotel upgrade for us then had a great time with bathtub and stunning view from bathroom. My son and I also love small shady slider at small kid pool every morning then went to the beach for kayak and playing sand with other kids , pity I can’t drink during I looked after my son. Sun set , We had a wonderful time together with marine walk that we found small island with sunset view, a little star fish and small fish around sea glass. He really love this activities. Breakfast was higher than standard, many kinds of food for family, standard taste. Most of staff are kind and helpful. Thank you for our great vacation.

Dear Khun Panisara, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Good stay full facility

Customer review rating 5.0/5

Punnawat P. Families - Confirmed reviews ALL

Full of activities and services , can stay a week without bored

Dear Khun Punnawat, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Excellent hotel and service

Customer review rating 4.5/5

Sakorn O. Couples - Confirmed reviews ALL

What a beautiful place! The stay started well when we were upgraded to a private pool villa - marvellous. The location is beautiful and the staff are amazing. The breakfast buffet is first rate.

Dear Khun Sakorn, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Very helpful staff, great for someone looking for serenity

Customer review rating 5.0/5

Suppached Families - Confirmed reviews ALL

I have such great assistance from the hotel staffs. I have such lovely time with my family there especially my little girl. She loves beach activities the hotel provides.

Dear Khun Suppached We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Wonderful stay

Customer review rating 4.5/5

Darunee S. Friends - Confirmed reviews ALL

Quick check in with pre registration, room in good condition, comfy bed and pillow. very good breakfast choice and tasty with good room service menu. very good app that use for order room amenity room service if less response time will be perfect, very good beach location and activity. wifi in room ok but sometime slow connection and low signal even in the balcony

Dear Darunee We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Good stay, friendly staff

Customer review rating 3.5/5

Georges A. Couples - Confirmed reviews ALL

I had a great experience staying at the hotel. The staff are very friendly and do their best to help, every time. The breakfast was just perfect. Since this was my first time in Phuket, the receptionists suggested various options for me to spend my time. My only complaint was that the hotel is far from the main city (Old Town) and local attractions (Patong area) and transport options are very limited (there are very few Grab cars willing to go to Panwa). It ended up being very expensive and inefficient for me spending time on the road each day and returning to the hotel at night.

Dear Georges, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Housekeepers very good support, well prepare for extra bed. In room coffee machine was broken, staff eager to arrange and provide new one for us.

Dear Khun Varaporn, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Well

Customer review rating 4.5/5

Usakorn J. Families - Confirmed reviews ALL

Good to have activity for kid

Dear Khun Usakorn, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Great stay

Customer review rating 4.5/5

Sheree Families - Confirmed reviews ALL

Loved the all inclusive package, free paddle boarding and kayaking on the beach, kids club option, food was good, service friendly, after two years no travel, it was a great stay for our family, would highly recommend.

Dear Jonathan, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Family Trip..

TripAdvisor rating 5.0/5

ohm008 Families - TripAdvisor review

The hotel is big and clean, there is a children's pool zone. The pool is large and the service staff are helpful and attentive throughout our stay. Breakfast has a lot to choose from and is sufficient to use the service.

Dear ohm008, Sawasdee krap, Thank you so much for recently staying with us and glad to read that you have fully enjoyed your family trip in Phuket. It was a pleasure having you all here and rest assured that your kind comments will be shared to the team. Look forward to seeing you back again this year. Best regards, William Daguin DIRECTOR OF GUEST EXPERIENCE

Very nice hotel with wonderfull staffs :)

Customer review rating 4.0/5

Pochanan C. (. Families - Confirmed reviews ALL

I went with my mom. The room was clean, very comfortable, and the staff was amazing especially K.Mo and K.Pat they are very nice to help make our stay enjoyable. And Thank you so much for the lovely birthday surprise. We are very impress and also recommend this hotel for anyone visiting Phuket.

Dear Khun P We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Nice and quiet location

Customer review rating 4.5/5

Gilbert Couples - Confirmed reviews ALL

Perfect place to spend perfect holidays

Dear Gilbert, We very much appreciate your comments regarding your stay at the Pullman Phuket Panwa Beach Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Pullman Phuket, highly recommended

TripAdvisor rating 5.0/5

shanebeyer TripAdvisor review

I stayed here as part of the sandbox program. The staff were amazing and I couldn’t recommend this place enough. The staff really went above and beyond what I would have expected of them. I celebrated my birthday there.

Dear shanebeyer, Sawasdee krap, Thank you so much for your lovely feedback and foremost for your recommendations. Much appreciated especially over this period of time. We are glad firstly to read that you have spent a fantastic time and foremost your very kind feedback will be shared to the team. Thank you again and look forward to seeing you back with us soon. Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

About food and room

TripAdvisor rating 2.0/5

apisitjack TripAdvisor review

Shrimp not fresh , bad smell and The cost is not correct when use discount The room smell like house paint I am accor membership not impress in this hotel I am promise to not to go to that place agian

Dear apisitjack, Sawasdee krap, Thank you for having shared your concerns to us and rest assured that your feedback is extremely relevant to us as we count you among our Accor Family. At this occasion, I am terribly sorry to read about your disappointment regarding the taste and freshness of the dish ordered, the accuracy of the bill considering your Accor discounts and finally regarding the overall room smell. Please do not hesitate to reach me out directly at HA2E5-CO@accor.com should you wish to share further comments or to get in touch with me personally to review the points highlighted. Once again very sorry and hope this unfortunate experience will not deter you to stay again in any other Accor properties around the globe and in Thailand. Best regards, William Daguin DIRECTOR OF GUEST EXPERIENCE

A Good Stay

TripAdvisor rating 4.0/5

ruby w TripAdvisor review

Overall, my stay was nice. The staff are extremely friendly, accommodating and efficient, especially Nam in reservations and Ben and Radwan in F&B, the Sunday brunch was surprisingly good and the room was spacious with a great view. My only problem with the stay, however, was the mosquito fogging on the last day. There was not enough notice about the fogging and it was done at 3pm when everyone was outside. I would have had my kids safely in the room if I was more aware.

Dear ruby w, Sawasdee krap, Thank you so much for having shared your feedback on TripAdvisor. At this occasion, we are extremely delighted to read that you have spent a pleasant time in Panwa. So sorry also for the inconvenient caused by the weekly fogging. We are normally placing a day before an in-room message to let our Guests know about the timing. Will ensure that our Guests are fully aware about it. Thank you again for your very constructive feedback, Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

Staff so friendly

TripAdvisor rating 5.0/5

Najareekorn_Sunipat TripAdvisor review

i want to say thanks you so many staff . Especially Khun Som (front), Khun Nu because i ask them a lot about my baby food if next year covid get better i will go again :) i recommend family stat to this hotel is so good for family and pet friendly ^^

Dear Najareekorn_Sunipat, Sawasdee krap, First of all we were so pleased having you here with us and thank you in return for having shared such a positive review on TripAdvisor. We are so delighted to read that you have fully enjoyed your time here with us. Indeed we have just recently been listed as one of top pet friendly hotel in Phuket and at this occasion glad that your little puppy enjoyed too. Thank you again for your review and look forward to seeing you back again in the future. Yours Sincerely, William Daguin DIRECTOR OF GUEST EXPERIENCE

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