Mercure Tamworth 4 stars

Customer review rating 4.7/5 4,163 reviews

ALLSAFE approved hotel

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How it works?
Mercure Tamworth
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+ 13 Services

Hotel extras

  • Quiet location with easy access to major highways and Tamworth city centre.

  • Direct access to West Tamworth Leagues Club and Scully Park.

  • Modern leisure area with swimming pool and gym.

  • Rooms with you in mind - suitable for the corporate traveller and family alike.

  • Shuttle bus service unavailable to select destinations due to Covid-19 restrictions.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / Ironing Paying
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Outdoor playground for children
Catering
  • Breakfast Paying
  • 2 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 3 Meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Tamworth

Scully Park
Kent Street
PO Box 3040
2340 tamworth
australia

Tel: +61267651200

Fax: (+61)2/67651299

Check-in from 14h00

Check out up to 10h00

  • GREYHOUND AUSTRALIA :  TAMWORTH RAILWAY

  • By plane

    SYDNEY At 411km / 255.38 miles

  • By plane

    TAMWORTH AIRPORT At 8km / 4.97 miles

  • By train

    TAMWORTH RAILWAY At 3km / 1.86 miles

  • By train

    TAMWORTH RAILWAY At 3km / 1.86 miles

GPS :-31.102, 150.917

Our accommodation(s)

Our restaurants and bars

BANJOS FAMILY RESTAURANT

Banjos Family Restaurant offers a comfortable dining experience. An ideal for the whole family. The menu includes Australian cuisine and traditional comfort food. Operated by West Tamworth Leagues Club - no AccorPlus discounts.

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NEROS CAFE

Open daily until late to satisfy those food cravings, the café offers light meals in a comfortable setting. Enjoy wraps, gourmet salads, burgers, pizzas, coffee, cakes or homemade cookies. Operated by West Tamworth Leagues Club - no AccorPlus discounts.

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COCKTAIL BAR

This small intimate Bar is perfect for a cool beer, cocktail or refreshing drink.

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LEGENDS BAR

Legends Bar is a great place to relax and enjoy a cool drinks. With sports on the big screen and live music on Friday and Saturday nights, it is the perfect place to be entertained.Operated by West Tamworth League - no AccorPlus discounts apply.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 608

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 390 people

Find out more

Our guest reviews for
Mercure Tamworth

100% genuine reviews from our guests

Find out more

ALL Rating 4.7/5

4,163 reviews

tripadvisor

TripAdvisor Rating 4.5/5

217 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Only place to stay

Customer review rating 5.0/5

Rene S. Couples - 19/07/2021 Confirmed reviews ALL

When ever visiting we always stay at the Mercure As you can guarantee a great experience

Dear Jason, We very much appreciate your comments regarding your stay at the Mercure Tamworth. We are so happy you choose to stay with us when visiting Tamworth and we look forward to seeing you again soon. Sincerely, The Mercure Tamworth

Accommodation Great Food very average

Customer review rating 3.5/5

Emma L. Business - 19/07/2021 Confirmed reviews ALL

The room and the accommodations are great in the Mercure however the staff didn't notify me of the carpark code until I enquired about it on the second last day of my staff when the boom gates had been shut. The food quality in Banjos restaurant at Wests was below average and very disappointing.

Dear Emma , Thank you for taking the time to tell us about your experience at the Mercure Tamworth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. I'm sorry the staff did not make you aware of the parking code. At your next visit you will find your parking code on your key wallet. We will pass on your feedback regarding your burnt toast and your meals not being warm. We hope you chose to stay with us again and you see improvements in the meals. Sincerely, The Mercure Tamworth

Perfect stopover

Customer review rating 5.0/5

Anonymous Families - 19/07/2021 Confirmed reviews ALL

We arrived just before midnight after a long drive and we appreciated the helpful 24 hr reception. The lift was extremely useful when moving heavy luggage. The room was clean and comfortable and we enjoyed a room service breakfast before we left in the morning. Overall a perfect stopover in Tamworth.

Dear Bernie, We very much appreciate your comments regarding your stay at the Mercure Tamworth. We are happy to read our facilities met your expectations and you enjoyed you late stop over at our hotel. Sincerely, The Mercure Tamworth

Faultless experience

Customer review rating 5.0/5

Sunita O. Families - 17/07/2021 Confirmed reviews ALL

We had to stay to spend time with my husband’s father who was very ill. He passed away and we neede to extend our stay twice in order to attend his funeral. The spacious accommodation perfectly suited our family’s needs for an extended stay but it was the kind, compassionate staff who made everything happen without a fuss that really impressed us.

Dear Sunita, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. We are so pleased to know we could help you during this hard time. losing a family member isn't a easy thing to go through and we are just happy to know we could help the slightest bit to make your stay in Tamworth a comfortable one. Thank you again for sharing your experience. Sincerely, The Mercure Team

good stay

Customer review rating 4.0/5

Den Couples - 14/07/2021 Confirmed reviews ALL

staff were friendly and helpful

Dear Denis , We very much appreciate your comments regarding your stay at the Mercure Tamworth. We are happy to read you enjoyed your stay with us. All covid questions are asked on pre arrival calls as we would hate for guests to arrive and then be turned away due to covid issues. We hope this helps explain why we ask upon pre arrival to the hotel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Tamworth

Bad check in, ok food

Customer review rating 2.0/5

Anonymous Families - 13/07/2021 Confirmed reviews ALL

Check in was horrible, with initially being told I wasn’t allowed to stay at 5pm when I arrived. I had to demand to see a manager who allowed me to stay. COVID restrictions were not clear and unknown until you arrive at the hotel. Some food was nice, but some was inedible.

well located

Customer review rating 5.0/5

Ian W. Business - 12/07/2021 Confirmed reviews ALL

pleasure

Dear Ian, Thank you for sharing your experience. We are so pleased to know you enjoyed your stay here with us at The Mercure Tamworth and we look forward to seeing you again soon. Sincerely, The Mercure Team

Excellent accessible room

Customer review rating 5.0/5

Tanya Couples - 10/07/2021 Confirmed reviews ALL

The accessibility of our room was excellent as my husband is in a wheelchair. Plenty of room for him to move around in all areas including the bathroom. Appreciated being able to go though to West leagues club for meals, drinks and entertainment without the challenges of the outdoors.

Dear Tanya and Brett, We are incredibly grateful that you took the time to leave us this fantastic feedback. We are happy the accessible room was perfect for your stay here in Tamworth and you enjoyed that we are connected to the West Leagues club Thank you for your comments and we look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

Nice place to stay

Customer review rating 4.5/5

Larissa Couples - 09/07/2021 Confirmed reviews ALL

We were just passing through, lovely service, good amenities and well priced. Thank You

Dear Larissa, We very much appreciate your comments regarding your stay with us here at the Mercure Tamworth. We hope you enjoyed your short stay with us and we look forward to welcoming you again soon. Sincerely, The Mercure Tamworth
Customer review rating 4.5/5

Irene Couples - 08/07/2021 Confirmed reviews ALL

LOVELY STAY

Dear Gregory, Thank you for your positive feedback regarding your stay with us. We are glad to hear our staff were helpful and made your stay enjoyable. We hope to see you again soon. Sincerely, The Mercure Tamworth

Well located

Customer review rating 4.0/5

Michael Couples - 04/07/2021 Confirmed reviews ALL

This was not our best stay here as there was confusion as to whether we should be there because we had been to Greater Sydney although we had disclosed this on arrival. We were given what turned out to be incorrect information to complete the COVID-19 form on arrival.

Good amenities, history of Wests there is great story and well presented. Quality accommodation and great for families to enjoy.

Customer review rating 4.0/5

Mel R. Families - 04/07/2021 Confirmed reviews ALL

A memorable family experience and a wonderful way to treasure Tamworth.

Dear Melynne, Thank you for your positive feedback regarding your stay at our motel. We are happy to hear our staff were amazing! In regards to the meals I will pass on your feedback to The West Leagues club. We look forward to seeing you next time you visit Tamworth. Sincerely, The Mercure Team

A pleasant stay.

Customer review rating 4.5/5

Adam C. Business - 04/07/2021 Confirmed reviews ALL

Had a nice night at the Mercure Tamworth. A relatively new hotel with comfortable amenities. A plus was being attached to the leagues club where the meals were great.

Dear Adam, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Mercure Team

Always a Great Stay.

Customer review rating 4.5/5

T&a R. Couples - 04/07/2021 Confirmed reviews ALL

My partner & I have stayed a few times now, we love the layout of rooms, cleanliness & attached West’s club. We recently spent a week prior to our wedding, the team were great and the night of our wedding decorated our room for our return. Thanks again for a great stay. Our guests mostly chose to stay here too and all commented on how great it was.

Dear Toby, Thank you for the great review of our hotel! We are glad you enjoyed your special day and we are so happy you chose to stay with us. We hope to see you again very soon. Sincerely, The Mercure Team

Top notch

Customer review rating 5.0/5

Mark R. Couples - 03/07/2021 Confirmed reviews ALL

I was impressed by your professionalism and the high quality of the room and breakfast. Thank you.

Dear Mark, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Mercure Team

Impressed

Customer review rating 5.0/5

Angela Families - 02/07/2021 Confirmed reviews ALL

The room was spacious, comfortable, clean and very inviting. The room had everything we needed. The hotel is located in a great location, not far from shopping centres. Would highly recommend

Dear Angela, Thank you for taking the time to provide Positive feedback regarding your experience at Mercure Tamworth. We look forward to welcoming you when you next visit Tamworth. Kind Regards The Mercure Tamworth

enjoyable

Customer review rating 5.0/5

Kerry I. Couples - 02/07/2021 Confirmed reviews ALL

Clean rooms and great access to the Leagues Club for drinks and dinner at the end of the day.

Dear Kerry, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Mercure Tamworth

Courteous staff

TripAdvisor rating 5.0/5

debb174 11/04/2021 TripAdvisor review

I stayed for one night during the Easter break. Well located and lovely staff. Nestled along Wests Club, with multiple F&B options. The rooms are spacious and beautiful interiors. Special shout for Sherry (Front Office Staff) for educating us about the hidden gems of Tamworth.

Top room, spacious and well presented

TripAdvisor rating 4.0/5

vasula 25/03/2021 TripAdvisor review

Enjoyable stay here ,rooms are spacious and very new and well maintained. Great pool onsite and you are connected to the West Tamworth rugby club for drinks and meals. Friendly service at hotel and in a top location

Just 5 minutes to town

TripAdvisor rating 5.0/5

wendy_camer 19/03/2021 TripAdvisor review

We booked one night ended up extending to three. This hotel is not very old, great rooms beds are comfy and pillows are comfortable. As this hotel has no restaurant you can walk from the first through a hall to directly to to Tamworth West Sports Club. Where you can buy your meals and charge them back to your room!

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