Mercure Tamworth 4 stars

Customer review rating 4.6/5 3,598 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Tamworth
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+ 19 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Quiet location with easy access to major highways and Tamworth city centre.

  • Direct access to West Tamworth Leagues Club and Scully Park.

  • Modern leisure area with swimming pool and gym.

  • Rooms with you in mind - suitable for the corporate traveller and family alike.

  • Shuttle bus service unavailable to select destinations due to Covid-19 restrictions.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Outdoor playground for children
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Tamworth

Scully Park
Kent Street
PO Box 3040
2340
tamworth
australia

Tel: +61267651200

Fax: (+61)2/67651299

Check-in from 14h00

Check out up to 10h00

  • GREYHOUND AUSTRALIA :  TAMWORTH RAILWAY

  • By plane

    SYDNEY At 411km / 255.38 miles

  • By plane

    TAMWORTH AIRPORT At 8km / 4.97 miles

  • By train

    TAMWORTH RAILWAY At 3km / 1.86 miles

  • By train

    TAMWORTH RAILWAY At 3km / 1.86 miles

GPS :-31.102, 150.917

Our accommodation(s)

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Satellite/cable colour TV
  • Bathroom products
  • Pillow Menu

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • Satellite/cable colour TV

STANDARD FAMILY ROOM, 1 King and 1 Single Size Beds

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Satellite/cable colour TV
  • Pillow Menu

SUPERIOR FAMILY ROOM, 1 King and 1 King Zip Beds

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • Satellite/cable colour TV
  • Pillow Menu
Rooms

Our restaurants and bars

BANJOS FAMILY RESTAURANT

Type of cuisine: Bistro

Banjos Family Restaurant offers a comfortable dining experience. An ideal for the whole family. The menu includes Australian cuisine and traditional comfort food. Operated by West Tamworth Leagues Club - no AccorPlus discounts.

Lunch

  • Mon
  • Tue
  • Wed
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  • Fri
  • Sat
  • Sun

Dinner

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  • Tue
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  • Sat
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NEROS CAFE

Type of cuisine: Cafe

Open daily until late to satisfy those food cravings, the café offers light meals in a comfortable setting. Enjoy wraps, gourmet salads, burgers, pizzas, coffee, cakes or homemade cookies. Operated by West Tamworth Leagues Club - no AccorPlus discounts.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
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  • Sat
  • Sun

LEGENDS BAR

Non contractual photo

Legends Bar is a great place to relax and enjoy a cool drinks. With sports on the big screen and live music on Friday and Saturday nights, it is the perfect place to be entertained.Operated by West Tamworth League - no AccorPlus discounts apply.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
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COCKTAIL BAR

Non contractual photo

This small intimate Bar is perfect for a cool beer, cocktail or refreshing drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 608

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 390 people

Find out more

Our guest reviews for
Mercure Tamworth

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,598 reviews

tripadvisor

TripAdvisor Rating 4.5/5

205 reviews

A perfect stay and a great nights sleep

Customer review rating 4.6/5

Jeffrey N. Couples - 21/10/2020 Confirmed reviews ALL

The hotel is new and beautifully appointed. Although it does not have a bar or restaurant it is directly connected to the West Tamworth Leagues Club. My review would have been 10/10 but unfortunately the WiFi was almost non-existent 0 to 2 MPS reception.

Great stay & great staff

Customer review rating 4.6/5

Lou Couples - 20/10/2020 Confirmed reviews ALL

Reception staff was very friendly and helpful. Restaurant was great. Will definitely be staying here again!

Nice stay

Customer review rating 4.6/5

Julie W. Couples - 20/10/2020 Confirmed reviews ALL

Beautiful room, but a little dissapointed with the house keeping

Uniquely enjoyable

Customer review rating 4.6/5

Mr P. Business - 19/10/2020 Confirmed reviews ALL

Very comfortable - from the time of being personally met by reception to departure the following morning

The best stay in town!

Customer review rating 4.6/5

Anonymous Business - 18/10/2020 Confirmed reviews ALL

Every time I travel for work I opt for this hotel. It is clean, comfortable and friendly.

We are incredibly grateful that you took the time to leave us this fantastic feedback. At the Mercure Tamworth, customer satisfaction is our top priority and we are committed to making our guests feel welcome. Thank you for your comments and we look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

very good as always

Customer review rating 4.6/5

Paul D. Business - 18/10/2020 Confirmed reviews ALL

great

Dear Paul, We really appreciate your comments and we always enjoy having you stay with us. We are delighted to read that you had a great experience at the Mercure Tamworth and enjoyed your visit. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, The Mercure Tamworth Team

Lovely rooms

Customer review rating 4.6/5

Samantha Families - 15/10/2020 Confirmed reviews ALL

I was very disappointed when we check in. I booked accommodation on Booking.com it was a room for 3 with breakfast for $249. When checking in the lady ask for our credit card and change us $209. When I asked about the breakfast she said we didn’t book breakfast. I was part of the reason why I booked this motel. She ask the manager if she offer as breakfast she said no because we booked through Booking.com. I was very disappointed.

Dear Samantha, Thank you for taking the time to tell us about your experience at the Mercure Tamworth and for the positive feedback regarding our rooms. We are sorry that your experience did not meet your expectations. We always strive to provide a superior service experience for every customer therefore your feedback is very important to us. Hopefully to avoid the disappointment of a booking misunderstanding, we kindly ask you to call our hotel directly to arrange your next stay so we may confirm your preferences. We appreciate you sharing your concern, and it is our hope that we have you stay with us again soon. Sincerely, The Mercure Tamworth Team

Always a great stay

Customer review rating 4.6/5

Karen Business - 14/10/2020 Confirmed reviews ALL

I often stay at Mercure Tamworth and it is always a great experience. From the moment of check-in to when I check out.

Dear Karen, We are incredibly grateful that you took the time to leave us this fantastic feedback. We really enjoy having you stay with us. At the Mercure Tamworth, customer satisfaction is our top priority and we are so pleased to know we meet your expectation every visit. Thank you for your comments and we look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

good stay

Customer review rating 4.6/5

Anonymous Families - 14/10/2020 Confirmed reviews ALL

Everything was very clean and comfortable. Good covid rules

We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. Thank you for sharing your experience, and we hope your next visit will be as good as the previous one. Sincerely, The Mercure Tamworth Team

Nice room

Customer review rating 4.6/5

Marijke Families - 13/10/2020 Confirmed reviews ALL

Nice to see a clean room with big King bed and clean sheet and towels after an outback trip. Friendly reception lady.

Dear Marijke, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. We have shared your comments with our team. We are sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as nice as the previous one. Sincerely, The Mercure Tamworth Team

Everything you need

Customer review rating 4.6/5

Anonymous Business - 13/10/2020 Confirmed reviews ALL

Great booking and check in experience. Piece of mind with the secure parking and so easy to walk through to the club for a lovely meal.

We truly appreciate your comments regarding your stay at the Mercure Tamworth. We are delighted to read that you had an excellent stay and enjoyed your visit to both the hotel and adjoining club. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, The Mercure Tamworth Team

Well located great stay

Customer review rating 4.6/5

Allan Couples - 12/10/2020 Confirmed reviews ALL

Friendly helpful staff. Could have more milk in fridge please for tea and coffee please

Dear Allan, Thank you for taking the time to tell us about your experience at the Mercure Tamworth; we are so pleased to receive your positive feedback. At Mercure, we strive to provide a superior service experience for every guest therefore your feedback is very important to us. Please rest assured that we have passed on your comments regarding the milk to the management team. Our reception team would be happy to bring you more milk at any time during your next stay. We appreciate you sharing your concern, and it is our hope that you will give us the opportunity to make your next visit even better. Sincerely, The Mercure Tamworth Team

Poor account handling

Customer review rating 4.6/5

Anonymous Business - 12/10/2020 Confirmed reviews ALL

Had to pay for my accommodation with two separate credit cards, a curtain amount from one card and the rest with another card. On arrival I explained the reason for this in detail to the staff member then on departure I explained again in detail in the amount to be charged and the tax invoice emailed to me. 15 minutes later the invoice came through for the wrong amount so I had to go back and explain the situation after a phone conversation. On top of this confusion, my personal VISA card was overcharged after explaining to the Mercure staff member about the first overcharged amount on the other card.

Good stay

Customer review rating 4.6/5

Anonymous Business - 11/10/2020 Confirmed reviews ALL

Work related trip Inalway stay at the Mercure service rooms and staff excellent.

We are incredibly grateful that you took the time to leave us this fantastic feedback. At the Mercure Tamworth, customer satisfaction is our top priority and we are committed to making our guests feel welcome. Thank you for your comments and we look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

Perfect family accomodation

Customer review rating 4.6/5

Ben Families - 11/10/2020 Confirmed reviews ALL

We had the best family stay out Tamworth Mecure. The staff were amazing, and super helpful. The hotel is very new, and feels super nice and clean. Security is great. And super close to Coles. Kids loved the pool!

Dear Ben, We are incredibly grateful that you took the time to leave us this fantastic feedback. We really enjoyed having you and your family stay with us. At the Mercure Tamworth, customer satisfaction is our top priority and we are committed to making our guests feel welcome. Please rest assured that we are taking your suggestion on board regarding more vegan options. Thank you for your comments and we look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

Good Stay

Customer review rating 4.6/5

Anonymous Business - 11/10/2020 Confirmed reviews ALL

Friendly and Helpful Staff

We really appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. We have shared your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as good as the previous one. Sincerely, The Mercure Tamworth Team

Nice employees

Customer review rating 4.6/5

Mathew B. Business - 10/10/2020 Confirmed reviews ALL

Easy fast simple happy

Dear Mathew, Thank you for sharing your experience; we appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. We have shared your comments with our team. We hope to see you again soon. Sincerely, The Mercure Tamworth Team

Central location, great room

Customer review rating 4.6/5

Christine Couples - 09/10/2020 Confirmed reviews ALL

As our first time in Tamworth we wanted something central, comfortable and nice - this was definitely the place. The service, room and food was perfect. Being attached to the Leagues Club was great too. We would recommend it to anyone coming to Tamworth.

Dear Christine T., We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Team

Perfect for Nights Sleep

Customer review rating 4.6/5

Glenn R. Business - 09/10/2020 Confirmed reviews ALL

Great location away from the noise of main roads and town. Polite welcome and service including on checkout. Decor and layout of room was comfortable and practical. Shower water pressure inadequate and perhaps sometimes guest comfort is more important than corporate environmental goals, water recycling would be better than a dribbling shower. The bed was super comfortable, along with quiet environment made for a perfect nights sleep.

Dear Glenn, We are incredibly grateful that you took the time to leave us this fantastic feedback. At the Mercure Tamworth, customer satisfaction is our top priority and we are committed to making our guests feel welcome. Please rest assured that we are taking your suggestion about the water pressure on board. Thank you for your comments and we look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

Nice place to stay to visit Tamworth and its region

Customer review rating 4.6/5

Mo Families - 08/10/2020 Confirmed reviews ALL

The gentleman at the check-in counter on Saturday evening was exceptional. Professional, polite, friendly, helpful and he cared for my family. Our regards and gratitude to him. Overall, we had a very good stay. The room was nice, spacious and clean, as well as the bathroom. It also feels safe to stay at the hotel, with a questionnaire when we checked-in, reminders of social distancing in the common areas, and hand sanitizer around the hotel. If we have to come back to Tamworth, we will stay there again.

Dear Mo, We truly appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. We have shared your comments with our team; particularly with Caleb. We are sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be just as good as the previous one. Sincerely, The Mercure Tamworth Team

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