Mercure Tamworth 4 stars

Customer review rating 4.6/5 3,404 reviews

Mercure Tamworth
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+ 19 Services
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Room 1

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Hotel extras

  • Quiet location with easy access to major highways and Tamworth city centre.

  • Direct access to West Tamworth Leagues Club and Scully Park.

  • Modern leisure area with swimming pool and gym.

  • Rooms with you in mind - suitable for the corporate traveller and family alike.

  • Shuttle bus service available to select destinations.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 10h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Air conditioned
  • Reception open 24 hours a day
  • Dry cleaning / IroningPaying
  • Cash machine
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Outdoor playground for children
Catering
  • BreakfastPaying
  • 2 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Web Corner on a Mac
  • Copy/print service available

Hotel location

Mercure Tamworth

Scully Park
Kent Street
PO Box 3040
2340
tamworth
australia

Tel: +61267651200

Fax: (+61)2/67651299

Check-in from 14h00

Check out up to 10h00

  • GREYHOUND AUSTRALIA :  TAMWORTH RAILWAY

  • By plane

    SYDNEY At 411km / 255.38 miles

  • By plane

    TAMWORTH AIRPORT At 8km / 4.97 miles

  • By train

    TAMWORTH RAILWAY At 3km / 1.86 miles

  • By train

    TAMWORTH RAILWAY At 3km / 1.86 miles

GPS :-31.102, 150.917

Our accommodations

Standard Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Superior Room 1 King Bed

  • Max. number of persons: 2
  • Area: From 27 / 291 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Iron

STANDARD FAMILY ROOM, 1 King and 1 Single Size Beds

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu(...)

SUPERIOR FAMILY ROOM, 1 King and 1 King Zip Beds

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft
  • High speed internet
  • Coffee/tea making facilities
  • Satellite/cable colour TV
  • Business Desk
  • Pillow Menu(...)
Rooms

Our restaurants and bars

BANJOS FAMILY RESTAURANT

Type of cuisine: Bistro

Banjos Family Restaurant offers a comfortable dining experience. An ideal for the whole family. The menu includes Australian cuisine and traditional comfort food. Operated by West Tamworth Leagues Club - no AccorPlus discounts.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NEROS CAFE

Type of cuisine: Cafe

Open daily until late to satisfy those food cravings, the café offers light meals in a comfortable setting. Enjoy wraps, gourmet salads, burgers, pizzas, coffee, cakes or homemade cookies. Operated by West Tamworth Leagues Club - no AccorPlus discounts.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LEGENDS BAR

Non contractual photo

Legends Bar is a great place to relax and enjoy a cool drinks. With sports on the big screen and live music on Friday and Saturday nights, it is the perfect place to be entertained.Operated by West Tamworth League - no AccorPlus discounts apply.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COCKTAIL BAR

Non contractual photo

This small intimate Bar is perfect for a cool beer, cocktail or refreshing drink.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 608

  • Maximum capacity: 800 people

  • Maximum banquet capacity: 390 people

Find out more

Our guest reviews for
Mercure Tamworth

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,404 reviews

tripadvisor

TripAdvisor Rating 4.5/5

199 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Fantastic Stay

Customer review rating 4.6/5

Marina Couples - 08/07/2020 Confirmed reviews ALL

Great location. Excellent rooms and service

Dear Marina, Thank you sharing your experience. We appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Tamworth Team

Clean, comfortable, great staff

Customer review rating 4.6/5

Michael R. Business - 08/07/2020 Confirmed reviews ALL

Check in was friendly and efficient, rooms are spacious, clean and well appointed. Access to the club next door was easy with good meals and drinks available

Dear Michael, We appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Tamworth Team

Great stay, couple of changes could make it perfect

Customer review rating 4.6/5

Tim Couples - 07/07/2020 Confirmed reviews ALL

Overall the stay was great as always. Definitely the best hotel in Tamworth. It's proximity to the West Tamworth Leagues Club is what sets it apart. Makes it a great place to fly up to for the weekend, particularly if there is live country music at the club. The main let down is the quality of food and service in the club. The quality of food at Banjos is unfortunately very poor, and while the staff at the club are very friendly (and the general vibe of the place great), they are poorly trained and slow to clean up the tables. Routinely there will be many tables empty, but no where to sit because all the vacant tables are filthy with leftover food and beverages from patrons who have left.

Dear Tim, Thank you for taking the time to tell us about your experience at the Mercure Tamworth; we are so pleased to receive your positive feedback. At Mercure, we strive to provide a superior service experience for every guest therefore your feedback is very important to us. Please rest assured that we have passed on your comments regarding your food and dining experience to the management team. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to make your next visit even better. Sincerely, The Mercure Tamworth Team

Very Comfortable

Customer review rating 4.6/5

Peter B. Couples - 07/07/2020 Confirmed reviews ALL

A beautiful room and friendly service.

Dear Peter, We are delighted to read that you had a very comfortable stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, The Mercure Tamworth Team

WONDERFUL STAY, FABULOUS SLEEP AND OUTSTANDING CUSTOMER SERVICE.

Customer review rating 4.6/5

J. L. Business - 05/07/2020 Confirmed reviews ALL

I was blown away by the absolutely outstanding customer service I experienced by every single staff member I encountered during my stay at Mercure Tamworth. Even another guest & I were talking in the car park & he mentioned he had the same wonderful experience with the staff! What a joy they made the entire stay. My room was fantastic & I had the most amazing sleep. I will definitely now be only staying at Mercure when I'm back in Tamworth again. A great travel experience. Thank you!

Dear Ms L., We truly appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. We will share your comments with our team, particularly with Sherrie. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Tamworth Team

Well presented ideally annexed to the Leagues club

Customer review rating 4.6/5

Paul Solo - 05/07/2020 Confirmed reviews ALL

Overnight stay only, comfortable, neat and tidy, good food options

Dear Paul, We very much appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. Our WiFi is complimentary and the access information can always be found inside your Room Key Card. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Mercure Tamworth Team

Great facilities

Customer review rating 4.6/5

Sam Business - 03/07/2020 Confirmed reviews ALL

High quality rooms, convenient location - check in was easy and staff very friendly and helpful

Dear Sam, We truly appreciate your comments as the Mercure Tamworth team always strive to offer the best service possible. Thank you for your kind feedback, and we hope to see you again soon for another great stay with us. Sincerely, The Mercure Tamworth Team

Very comfortable and a great location for me to catch up with my staff for dinner and drinks.

Customer review rating 4.6/5

Andrew Business - 01/07/2020 Confirmed reviews ALL

Great experience as usual. Staff were very polite and helpful

Dear Andrew, Thank you for sharing your experience. We really appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. We will share your comments with our team. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

Great location

Customer review rating 4.6/5

Kevin M. Families - 01/07/2020 Confirmed reviews ALL

Friendly staff, great facilities

Dear Kevin, We appreciate your comments regarding your stay at the Mercure Tamworth. Thank you for your kind feedback, and we hope to see you again soon for another great stay with us. Sincerely, The Mercure Tamworth Team

Excellent stay

Customer review rating 4.6/5

Peter Couples - 27/06/2020 Confirmed reviews ALL

As always the staff are friendly and helpful. The room Is bright and clean

Dear Peter, We are incredibly grateful that you took the time to leave us this great feedback. At the Mercure Tamworth, customer satisfaction is our top priority and we are committed to making our guests feel welcome. Thank you for your comments and we look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

Good location, great staff

Customer review rating 4.6/5

Oliver E. Business - 26/06/2020 Confirmed reviews ALL

Very friendly staff both at check in and in the bar. CVD related safety standards in place and applied. Overall very happy with the team and I will be back to visit on my next business trip to Tamworth.

Dear Oliver, We appreciate your comments regarding your stay at the Mercure Tamworth. It is always a pleasure to receive positive feedback. We will share your comments with our team. We're sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as great as the previous one. Sincerely, The Mercure Tamworth Team

Disappointed

Customer review rating 4.6/5

Emma Families - 25/06/2020 Confirmed reviews ALL

This was our first time staying at the Mecure Tamworth. Sadly it did not meet our expectations.

Excellent

Customer review rating 4.6/5

Anonymous Couples - 22/06/2020 Confirmed reviews ALL

Our stay was very good

We appreciate your comments regarding your stay at the Mercure Tamworth. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon. Sincerely, The Mercure Tamworth Team

Comfortable and Convenient Overnight Stay

Customer review rating 4.6/5

Ian F. W. Couples - 21/06/2020 Confirmed reviews ALL

We stayed overnight at Mercure Tamworth, located within the West Tamworth Leagues Club and the Scully Park Regional Sporting Precinct. On arrival it was a little difficult to find in the dim light just after sunset, as it is located away from Kent Street within the club and sports complex, and there was no illuminated signage on the street frontage. Fortunately, we had made a phone call earlier in the afternoon confirming our arrival time, and received clear directions from reception to bring us to the Mercure entry. We saw the Mercure banners located within the car park area, so we drove in and pulled up in front of the reception area. We were warmly welcomed to the Mercure, and received a wealth of useful information, from the free undercover parking arrangements, to options for dinner in the adjacent club, to breakfast order details. The Mercure is virtually brand new, with high standards of quality furniture and fittings. Our room was on the ground floor, and was large, comfortable and welcoming. The air conditioning was on in our room, taking the edge off the cool New England evening chill. We walked through from the Mercure under cover to the adjoining Wests Leagues Club, and had an excellent dinner with wine at the Banjo's Restaurant within the Club. Returning to our room, the air-conditioning was a little too warm, but we easily adjusted it down a couple of degrees for the night. Breakfast was delivered to our room right on time at 8:00am next morning, comprising cereal, toast and espresso coffee, as ordered, and a great start to the day before we hit the road again. We checked out and loaded our luggage into the car, appreciating the roof covering over the car park, as rain had fallen overnight and some drizzle was still about. In summary, the Mercure was excellent in every way, but an illuminated sign on the street frontage would make it easier to find on arrival.

Dear Ian, We are incredibly grateful that you took the time to leave us this fantastic feedback regarding your recent stay with us. At the Mercure Tamworth, customer satisfaction is our top priority and we are committed to making our guests feel welcome. We always strive to provide a superior service experience for every guest, therefore your feedback is very important to us. Please rest assured that we have passed on your comments regarding the signage to the management team. Thank you for your kind comments, and we hope to see you again soon for another excellent stay with us. Sincerely, The Mercure Tamworth Team

Great overall stay!

Customer review rating 4.6/5

Nick Families - 18/06/2020 Confirmed reviews ALL

Hotel was very clean and comfortable. Excellent customer service from the team, especially Janine who was friendly and informative. Nothing was too much trouble. Will definitely stay again.

Dear Nick, We truly appreciate your kind comments regarding your stay at the Mercure Tamworth. Thank you for sharing your experience. It is always a pleasure to receive positive feedback. We will share your comments with our team - particularly with Janine. I am sure that this feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

Great Location

Customer review rating 4.6/5

Andrew G. Business - 17/06/2020 Confirmed reviews ALL

Never a problem, I am a very regular visitor and always get a great reception from everyone, the breakfast however lets you down, even prior Cov19

Dear Andrew, Thank you for taking the time to tell us about your experience at the Mercure Tamworth; we are so pleased to receive your positive feedback. At Mercure, we strive to provide a superior service experience for every guest therefore your feedback is very important to us. Please rest assured that we have passed on your comments regarding our breakfast to the management team. We appreciate you sharing your concerns, and it is our hope that your next visit will be even better. Sincerely, The Mercure Tamworth Team

Great

Customer review rating 4.6/5

Judy F. Couples - 16/06/2020 Confirmed reviews ALL

Everything was great

Dear Judy, We are incredibly grateful that you took the time to leave us this fantastic feedback. At the Mercure Tamworth, customer satisfaction is our top priority and we are committed to making our guests feel welcome. Thank you for your comments and we look forward to seeing you again soon. Sincerely, The Mercure Tamworth Team

good stay

Customer review rating 4.6/5

Anonymous Business - 15/06/2020 Confirmed reviews ALL

good comfortable accommodation Restaurant not so good

Thank you for taking the time to tell us about your experience at the Mercure Tamworth. We are sorry that your visit to the restaurant did not meet your expectations. Please allow us to express our sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the concern you raised. We appreciate your sharing your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Mercure Tamworth Team

Great stay.

Customer review rating 4.6/5

Peter Couples - 15/06/2020 Confirmed reviews ALL

Clean, comfortable and peaceful room.

Dear Peter, We appreciate your comments regarding your stay at the Mercure Tamworth. We are delighted to read that you had a great stay and enjoyed your visit at our hotel. Thank you for your kind feedback, and we hope to see you again soon for another comfortable stay with us. Sincerely, The Mercure Tamworth Team

Wonderful Staff

Customer review rating 4.6/5

L. C. Couples - 15/06/2020 Confirmed reviews ALL

Staff and visitors alike - we're all learning to adjust so I'm reluctant to review in some ways. We stayed in the first days after reopening and were greeted and guided by wonderful staff as always. The building seems very new and was very clean. Location is great if you have a car which we did.

Dear Ms C., Thank you for taking the time to tell us about your experience at the Mercure Tamworth; we are so pleased to receive your positive feedback. At Mercure, we strive to provide a superior service experience for every guest therefore your feedback is very important to us. Please rest assured that we have passed on your comments regarding the room furniture to the management team. We would be happy to include an additional chair and lamp in your room for your next stay. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to make your next visit even better. Sincerely, The Mercure Tamworth Team
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