Mercure Jakarta Cikini 4 stars

Customer review rating (ALL Rating) 4.6/5 507 reviews

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Description

Hotel extras

  • 10 modern meeting rooms and 1 Ballroom with complete facilities

  • In room Spa & Massage service

  • Infinity Rooftop Swimming Pool & Fitness Center

  • Strategic location with easy access to city center and tourist attractions

  • Located in the heart of the city of Jakarta's and easy access to Sudirman, SCBD

Our accommodation(s)

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Hotel location

Mercure Jakarta Cikini

Jalan Cikini Raya No 66, Menteng - Jakarta Pusat
10330 JAKARTA
Indonesia

GPS:-6.194204, 106.839144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

DE'KAFE RESTAURANT

Our 4-star hotel in central Jakarta offers a wide variety of international and local culinary options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  507 reviews

TripAdvisor Rating  5.0/5  1,809 reviews

Certificate of excellence 2023

Nuce

TripAdvisor rating 5.0/5

BANG T TripAdvisor review

Top hotel in town and top service given by Paupau. She is the best staff that i ever met before. Different from other staff that i ever met. Wish her good luck on her carrier. And always keep healthy. And also success for this nice luxury hotel best

Dear Valued Guest, Warmest Greetings from Mercure Jakarta Cikini! hank you so much for your wonderful review! We're thrilled to hear that you enjoyed our nice luxury hotel that you mention, we also have variation menus is our restaurant that you can try. We're especially happy to hear that Pau Pau at the reception was able to assist you perfectly – we'll be sure to pass on your kind words to them. We look forward to welcoming you back to Mercure in the future! Thank you again for sharing your experience. Warm Regards, Lisa P Sanjoyo General Manager

Customer review rating 2.0/5

Benny Business - Confirmed reviews ALL

Really disappointed as I booked non smoking room, but I was given smoking room. The room was clearly smelled bad.

Great service

Customer review rating 4.5/5

Fauzan Business - Confirmed reviews ALL

Great greeting and any help they offer

Dear Mr Fauzan, Thank you for taking the time to leave us a review of your recent stay at Mercure Cikini. We are glad to hear that you were overall satisfied with your experience, and that you found our staff to be friendly and responsive. We appreciate your feedback regarding the food service, and we will take this into account as we continue to improve our offerings. We apologize for any inconvenience you may have experienced, and we hope that you will visit us again soon. Thank you again for your feedback, and we look forward to welcoming you back to Mercure Cikini. Mercurely Yours, Vinna Front Office Manager

Good stay

Customer review rating 4.0/5

Faisal Couples - Confirmed reviews ALL

Good food and breakfast, but I think you can improve more.

Dear Mr Faisal W., Thank you for taking the time to rate your experience at Mercure Jakarta Cikini. Concerning your review about Food temperature has share directly to our Executive Chef for improvement. We apologize for this inconvenience. I would like to assure you that we are committed to providing our guests with a comfortable and enjoyable stay. We have taken steps to address the issues you raised, and we are confident that you will have a more positive experience if you stay with us again in the future. Thank you for your feedback. We value your business and look forward to welcoming you back to our hotel soon. Our Best Regards, Vinna Front Office Manager

Really great stay

TripAdvisor rating 5.0/5

Fred N TripAdvisor review

Great location,comfortable, friendly and accommodating staff and fantastic breakfast spread! Although located at a busy street, the rooms are a quiet escape after a day of work or play in Jakarta. Pau pau at reception assisted me perfectly!

Dear Mr. Fred N, Warmest Greetings from Mercure Jakarta Cikini! hank you so much for your wonderful review! We're thrilled to hear that you enjoyed our great location, comfortable rooms, and the fantastic breakfast spread. It's also great to know that despite being on a busy street, our rooms provided a peaceful retreat after a busy day in Jakarta. We're especially happy to hear that Pau Pau at the reception was able to assist you perfectly – we'll be sure to pass on your kind words to them. We look forward to welcoming you back to Mercure in the future! Thank you again for sharing your experience. Warm Regards, Lisa P Sanjoyo General Manager

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Other web-users rate our hotel

  • 156 reviews 8.6/10 Location
  • 449 reviews 8.7/10 Room
  • 608 reviews 9.3/10 Service
  • 14 reviews 9.6/10 WiFi
  • 419 reviews 9/10 Food
  • 251 reviews 8.5/10 Cleanliness
  • 176 reviews 8.7/10 Breakfast
  • 92 reviews 6/10 Comfort

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