Mercure Jakarta Cikini 4 stars

Customer review rating (ALL Rating) 4.6/5 536 reviews

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Description

Hotel extras

  • 10 modern meeting rooms and 1 Ballroom with complete facilities

  • In room Spa & Massage service

  • Infinity Rooftop Swimming Pool & Fitness Center

  • Strategic location with easy access to city center and tourist attractions

  • Located in the heart of the city of Jakarta's and easy access to Sudirman, SCBD

Our accommodation(s)

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Hotel location

Mercure Jakarta Cikini

Jalan Cikini Raya No 66, Menteng - Jakarta Pusat
10330 JAKARTA
Indonesia

GPS:-6.194204, 106.839144

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

DE'KAFE RESTAURANT

Our 4-star hotel in central Jakarta offers a wide variety of international and local culinary options.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  536 reviews

TripAdvisor Rating  5.0/5  1,466 reviews

Certificate of excellence 2023

Well located

Customer review rating 3.0/5

L. Business - Confirmed reviews ALL

I think the bathroom cannot dry itself and there is always a smell of wetness after using the bathroom

Dear Mr Yam meng L., Greetings from Mercure Jakarta Cikini! Thank you for taking the time to share your concerns, especially for staying with us during your visit to Jakarta. We are sorry that your stay did not meet your expectation. As what you concerned about the Bathroom and Wifi experience; please be rest assured that the Housekeeping and IT department will take a proper measure for our improvement. As your satisfaction is very important, we do hope that we will have another chance to serve you again in the near future and ensure that your experience will be a better one. Thank you and best regards, Vinna Front Office Manager

Nice overall experience

TripAdvisor rating 5.0/5

Fariz G TripAdvisor review

Room is adequate in size, me and my officemate able to stay comfortably. Smart TV provided, we put on YouTube and international channels without any problem. AC working nicely. Also Mr. Adi, Ms. Nadya, and Ms. Pau helps me when I about to checked out. Nice experience overall.

Dear Mr. Fariz, Thank you for sharing your experience with us! We're delighted to hear that you and your officemate found the room adequate in size and comfortable for your stay. It's great to know that you enjoyed the Smart TV with access to YouTube and international channels hassle-free, and that the AC worked nicely to keep you comfortable. We're also pleased to hear that Mr. Adi, Ms. Nadya, and Ms. Pau provided helpful assistance during your checkout process. Your positive feedback motivates us to continue providing excellent service to all our guests. Thank you for choosing to stay with us, and we look forward to welcoming you back for another pleasant experience in the future! Best regards, Lisa P Sanjoyo General Manager

AWESOME

TripAdvisor rating 5.0/5

Tjokro A TripAdvisor review

Spacious room and clean. I enjoy my staying at this hotel much. Nice and variative food when i took breakkfast. Very recomended for bussiness trip coz very near at the heart of Jakarta. There are many types of transportation surrounding also many restaurant there. Awesome !

Dear Mr. Tjokro, Thank you for sharing your positive experience with us! We're thrilled to hear that you found our rooms spacious and clean, and that you enjoyed your stay at our hotel. It's wonderful to know that you appreciated the nice and varied breakfast options we offer. We're glad to hear that our hotel's location near the heart of Jakarta made it convenient for your business trip, with easy access to transportation and a variety of restaurants nearby. Your recommendation means a lot to us! Thank you again for choosing to stay with us, and we look forward to welcoming you back on your next visit to Jakarta! Best Regards, Lisa P Sanjoyo General Manager

Recommend hotel

TripAdvisor rating 5.0/5

Bineza J TripAdvisor review

Nice hotel,thank you Ms Silvio very friendly and excellent service,good food,and ambiance very nice ,strategis for anything,I like this,so far so good,thank you mercury cikini,good for meeting,stay and menu very variatif,many for menu drink also

Dear Valued Guest, Thank you very much for your positive review! We are delighted to hear that you had a pleasant experience at our hotel. We appreciate your kind words about Ms. Silvi friendly and excellent service. It's wonderful to know that you enjoyed the food and the ambiance, and found our location to be strategic for your needs. We are glad that you found our facilities suitable for meetings, and that you enjoyed the variety of our menu, including the drinks. Thank you for choosing Mercure Jakarta Cikini, and we look forward to welcoming you back in the future! Warm regards, Lisa P Sanjoyo General Manager

Great location with plenty good local eating places nearby...

Customer review rating 4.0/5

Shahrani M. R. Business - Confirmed reviews ALL

Stayed for 4 nights. Check in was very smooth as I arrived in the morning. I was allowed early check in and was upgraded to privilege room which came with daily breakfast and evening refreshments. Largely staff here are proficient in both English and local language. Adnan from the front office was particularly very helpful and personable ensuring all goes well upon arrival and departure. Comfortable pillows and bed. Clean sheets and towels. Fully stock with amenities. Smooth aircon with good temperature and good water pressure. Great lighting for the night and plenty of natural light during the day. Room comes with coffee machine and cattle for hot tea. Fully stock with mineral water. Love that the hotel having environment policy reducing waste especially plastics. Great job by housekeeping Sandra & Wikanda. Room 507 on the other hand requires reupholster of both side and working chairs. The carpet requires replacement due to stubborn stains and heavy usage. Breakfast was tasty with good selection of both local and continental choices. Staff at breakfast are very attentive and diligent serving with a smile even when the hotel was having a high occupancy rate. Great job Irfan & Silvi leading a dedicated team of Elsa, Wira, Ramadhan & Hazkel. Some arrived even before 5 am to do the set up (noticed when I came down for my morning walk). Pool and gym are available at level 8. However, during my stay the pool was closed a couple of days for thorough cleaning. As the hotel is centrally located easy access to ever parts of the city. Only 45 min from the airport. Plenty of international and local restaurants, cafes and even street vendors.

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Other web-users rate our hotel

  • 159 reviews 8.5/10 Location
  • 514 reviews 8.8/10 Room
  • 690 reviews 9.2/10 Service
  • 18 reviews 9.7/10 WiFi
  • 527 reviews 9/10 Food
  • 298 reviews 8.7/10 Cleanliness
  • 198 reviews 8.9/10 Breakfast
  • 183 reviews 8.9/10 Amenities

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