ibis Jakarta Arcadia 3 stars

Customer review rating (ALL Rating) 4.9/5 76 reviews

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Description

Hotel extras

  • Easy access to popular shopping venues

  • Walking distance to Sabang Street Food

  • National Monument and Thamrin Roundabout can be reached in 5 minutes

  • Rooms are newly renovated

  • Meeting room with natural daylight with great views of the city

Our accommodation(s)

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Hotel location

ibis Jakarta Arcadia

Jalan K H Wahid Hasyim No 114
10340 JAKARTA
Indonesia

GPS:-6.186966, 106.825873

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

LA TABLE

La Table Restaurant offers a wide spread of international and local cuisine. This is the right choice to get your best unforgettable culinary experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.9/5  76 reviews

TripAdvisor Rating  4.0/5  847 reviews

Several big problems detract from the experience.

TripAdvisor rating 2.0/5

James M TripAdvisor review

I hate to criticize this place, because they're nice people, and it's cheap for central Jakarta. But if they improved a few things, it would make a big difference. The biggest one is water. There are no water bottles in the rooms, and no refrigerators. So you have to use the water "cooler" in the hall. But the hall is broiling hot, with no air conditioning, and the chillers aren't working. So your choice for water is hot or hot. Another problem is the electronic room keys—very fussy, and mine had to be completely reprogrammed once while I cooled my heels in said hot hallway. Air conditioning is so-so, breakfast decent with mostly Indonesian food. Convenient location near Jl. Sabang and Jl. M.H. Thamrin.

Dear Valued Guest, Thank you for taking the time to tell us about your experience at the Ibis Arcadia Jakarta. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Suryo Wibowo - Front Office Manager

Great staff

TripAdvisor rating 5.0/5

nartot Friends getaway - TripAdvisor review

The location of the hotel is great, it is near the heart of Jakarta. There are a lot of hawkers and coffee shops nearby and most of them are crowded. The staff are great. The room is great. Take note that this is not a newly built hotel so the interior may look a little quaint. The air conditioner works so well!

Dear Nartot, We very much appreciate your comments regarding your stay at the Ibis Arcadia Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Cool and comfty stay

TripAdvisor rating 5.0/5

CoolenigMaeVilchAos Solo travel - TripAdvisor review

Nice hotel for a transient stay. For those giving a one star review, manage your expectations based on your allowable budget. If you want a classy room to sleep into, book an Accor's Raffles or Faimont instead. My stay was fantastic, people with a heart, kudos for Suryo and Bayu. Very accommodating on my inquiries and clear information upon check in. I will reconsider to stay and come back here because of accessibility. Rooms nice, good city view, breakfast was good, people are excellent.

Dear Mr. CooleningMaeVilhAos, We very much appreciate your comments regarding your stay at the Ibis Arcadia Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Best hotel in this area

TripAdvisor rating 5.0/5

yakobsg TripAdvisor review

Best hotel in this area. Great location, good breakfast and service is excellent. We love the breakfast and comfortable bed. Good pillows and they have have bolster too. Like this hotel very much and will come back again soon. Great jobs hotel team.

Dear Mr. Yakobsg, We very much appreciate your comments regarding your stay at the Ibis Arcadia Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

Represents Value for Money

TripAdvisor rating 3.0/5

Gary_Childers TripAdvisor review

Whilst not the most luxurious hotel we've ever stayed in (after all it is an Ibis and this is reflected in the price point), this property does have a number of advantages. Firstly, there is the price (which is very reasonable), the location is also excellent- close to public transport and a number of large shopping centres and finally the staff were very helpful. We took the breakfast package and breakfast was ok- it certainly did the job. Our room was reasonably clean, if somewhat dated. Would I stay here again- certainly.

Dear Gary_Childers, We very much appreciate your comments regarding your stay at the Ibis Arcadia Jakarta. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo Wibowo Front Office Manager

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Other web-users rate our hotel

  • 169 reviews 9.3/10 Location
  • 251 reviews 5.1/10 Room
  • 256 reviews 8.6/10 Service
  • 23 reviews 2.9/10 WiFi
  • 144 reviews 4.8/10 Cleanliness
  • 88 reviews 7.4/10 Breakfast
  • 81 reviews 7.7/10 Food
  • 71 reviews 6.4/10 Amenities

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