ibis Jakarta Arcadia

I choose to stay in this hotel on my recent business trip to Jakarta because of it's strategic location, and the fact that any hotels run by Ibis or Accor group are normally known for it's solid service. That's what I expected prior to my arrival in here. But upon my arrival, I realize that I should have lowered my expectations. The hotel's lobby and guest area looks dated. It was probably luxurious in 1990s, but by now it looks like it needs some kind of renovation. The receptionist receiving me within proper service standard, although his sour face put me in a rather bad mood. I'm a bit surprised that my room is located in the remote corner of the building, which felt a bit awkward, and it overlooks another building. But the biggest disappointment has to be its air conditioning, which was damaged. When I entered my room, it was hot and stuffy! It took long for the air conditioning to cool the room down. And the vane seems to be stuck in almost closed conditions. Thankfully, the mechanics saves the day and properly fixing it although the hotel management obviously must replace it with newer ones. I have no complaint about my sleep quality or hot water shower. It's all good. The breakfast is a bit of let down because of the lack of western menu. In my previous stay (well in 2007 anyway) the menu was much more varied. And for the final straw, I think I lost my hat in this hotel too! Overall, I give score 6,5 out of 10 for my stay in this hotel.

curious about this place from last year. unexpectedly I got a unique and very funny experience here. the staffs are very nice and very funny. and surprisingly the food here is quite delicious. special thanks to: Front office - rozy House keeping - aguspur Resto - leni Front office - pagi Hesti

FAST Check-in, sesuai dengan expectasi, strategic location, everything almost perfect... value for money, old hotel dengan kebersihan baik, pertahankan pelayanan, good job... thankyou ibis jakarta Arcadia,

I stayed in Ibis Arcadia after a gap of about 4 years...the location is great but the rooms are now getting jaded...the walls definitely needed a fresh coat of pain and the toilet too felt old...shower though was quite good

Let me elaborate 1. I spent long time in the checking because the front office said my booking is not yet listed at their system 2. The toilet at the lobby was not regularly cleaned, the smell was so awful when I got inside 3. The praying room need to be renovated because it is a part of public places in the hotel i think 4. The air conditioner was malfunctioning The place became so hot and humid 5. The bath mat was forgotten and making me feel unsafe to have an activity in the bathroom because i fear of falling but it was solved after i ask for few times from the room service worker next door