ibis Jakarta Arcadia 3 stars

Customer review rating (ALL Rating) 5.0/5 5 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Easy access to popular shopping venues

  • Walking distance to Sabang Street Food

  • National Monument and Thamrin Roundabout can be reached in 5 minutes

  • Rooms are newly renovated

  • Meeting room with natural daylight with great views of the city

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

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Hotel location

ibis Jakarta Arcadia

Jalan K H Wahid Hasyim No 114
10340 JAKARTA
Indonesia

GPS:-6.186966, 106.825873

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

LA TABLE

La Table Restaurant offers a wide spread of international and local cuisine. This is the right choice to get your best unforgettable culinary experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  5.0/5  5 reviews

TripAdvisor Rating  4.0/5  831 reviews

Satisfied

TripAdvisor rating 5.0/5

mhmmd_ghfr31 TripAdvisor review

Wonderful stay, excellent service, good food & places. Near the tourist attraction. A lot of food stuff overthere, the room is also quiet and comfy. The staff are friendly and helped ud a lot during our stay

Dear Muhammad Ghifary, We very much appreciate your comments regarding your stay at the ibis Jakarta Arcadia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Suryo WIbowo Front Office Manager

Mr

TripAdvisor rating 5.0/5

Ari A TripAdvisor review

Good location and friendly and very hamble staff, strategic location with city center, station train, station subway, mall, very good breakfast with many variatif, clean bathroom, good view, good room,

Dear Mr. Aria, Thank you for the 5 stars rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, bayu Saptomo - Front Office Supervisor

Artistic Hotel

TripAdvisor rating 4.0/5

Ratu K TripAdvisor review

Get comfortable service and easy access, strategic location with friendly price.. The impression with a touch of supporting art makes the atmosphere even warmer.The breakfast is good, and there is a cosy smoking area with a garden👍

Great location in downtown Jakarta

TripAdvisor rating 4.0/5

SurfingWild Families - TripAdvisor review

The location of the hotel is in a fantastic location being walking distance to Sarinah as well as Restoran Garuda, Papaya supermarket and fast food places. The staff were always very helpful and friendly. We had booked 3 rooms which were on the second floor and all in need of upgrades. Room service is not available. We booked another room two days later and were given one of the renovated rooms on a higher floor which was much better than the older rooms with better aircon, bedding and a new bathroom. We would happily stay in this hotel again because of the reasonable price and the top location, however, would definitely ask for one of the renovated rooms.

Dear Mr/mrs, Thank you for the 4 stars rating of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Rizky Arfiansyah - Front Office Manager

Mixed Feelings Over My Stay

TripAdvisor rating 3.0/5

Bagus W Business - TripAdvisor review

I choose to stay in this hotel on my recent business trip to Jakarta because of it's strategic location, and the fact that any hotels run by Ibis or Accor group are normally known for it's solid service. That's what I expected prior to my arrival in here. But upon my arrival, I realize that I should have lowered my expectations. The hotel's lobby and guest area looks dated. It was probably luxurious in 1990s, but by now it looks like it needs some kind of renovation. The receptionist receiving me within proper service standard, although his sour face put me in a rather bad mood. I'm a bit surprised that my room is located in the remote corner of the building, which felt a bit awkward, and it overlooks another building. But the biggest disappointment has to be its air conditioning, which was damaged. When I entered my room, it was hot and stuffy! It took long for the air conditioning to cool the room down. And the vane seems to be stuck in almost closed conditions. Thankfully, the mechanics saves the day and properly fixing it although the hotel management obviously must replace it with newer ones. I have no complaint about my sleep quality or hot water shower. It's all good. The breakfast is a bit of let down because of the lack of western menu. In my previous stay (well in 2007 anyway) the menu was much more varied. And for the final straw, I think I lost my hat in this hotel too! Overall, I give score 6,5 out of 10 for my stay in this hotel.

Dear Mr. Bagus, Thank you for taking the time to tell us about your experience at the ibis Jakarta Arcadia. I am sorry that your experience did not meet your expectations please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Heydi Ruhaedi - Front Office Manager

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Other web-users rate our hotel

  • 207 reviews 9.2/10 Location
  • 387 reviews 6.3/10 Room
  • 317 reviews 9.1/10 Service
  • 26 reviews 5.1/10 WiFi
  • 252 reviews 6.7/10 Cleanliness
  • 113 reviews 8.5/10 Breakfast
  • 100 reviews 8.3/10 Food
  • 81 reviews 6.6/10 Amenities

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