Pullman Lombok Merujani Mandalika Beach Resort 5 stars

Customer review rating (ALL Rating) 4.5/5 542 reviews

Pullman Lombok Merujani Mandalika Beach Resort - Image 1
Pullman Lombok Merujani Mandalika Beach Resort - Image 2
Pullman Lombok Merujani Mandalika Beach Resort - Image 3
Pullman Lombok Merujani Mandalika Beach Resort - Image 4
ITDC Tourism Complex BS2 Kuta, Pujut, 83573 Central Lombok, Indonesia

Description

Hotel extras

  • Beachfront resort in secluded Kuta Mandalika.

  • 1- & 2- bedroom private pool villas with beach access or garden views.

  • Two flavorful restaurants, a swim-up bar and a lobby lounge.

  • 20-minute drive from Lombok International Airport.

  • Creative outdoor spaces, four meeting rooms and a pillar-less ballroom to connect & celebrate.

Our accommodation(s)

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Hotel location

Pullman Lombok Merujani Mandalika Beach Resort

ITDC Tourism Complex BS2 Kuta, Pujut
83573 Central Lombok
Indonesia

GPS:-8.900657, 116.296082

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  542 reviews

Customer review rating 4.5/5

Edwin S. W. Business - Confirmed reviews ALL

everything is great, love the dining experience and very nice room. the only unfortunate thing was my bathroom shower is not hot enough, they need to fix or do something about it, I ended up need to take shower in the bathtub.

Dear Edwin S. W., Thank you very much for sharing your experience with us. We are delighted to know that you enjoyed the dining experience and found the room comfortable — your kind comments truly mean a lot to our team. Thank you for your loyalty to Accor Hotels. At the same time, we sincerely apologize for the inconvenience you experienced with the shower temperature. Please rest assured that your feedback has been shared with our Engineering team for immediate attention, as ensuring our facilities function perfectly is very important to us. We greatly appreciate your valuable feedback and hope to have the pleasure of welcoming you back to Pullman Lombok Mandalika Beach Resort, where we look forward to providing you with an even more seamless and enjoyable stay. Best Regards, Melisa Director of Rooms

Customer review rating 2.5/5

Muhammad R. R. Families - Confirmed reviews ALL

The hotel facilities and staff were good but we had a bad experience in our rooms.

Dear Muhammad R. R., Thank you for taking the time to share your feedback and for choosing Pullman Lombok Merujani Mandalika Beach Resort. We sincerely apologize for the discomfort caused by mosquitoes in your room and that our response did not fully resolve the issue. Your experience falls short of the high standards we aim to provide, and we understand how upsetting this must have been, especially for your children. Please rest assured that your feedback has been shared with our team to improve our mosquito prevention measures and ensure better room options are offered in similar situations. We truly value your input, as it helps us enhance the experience for all our guests. We hope to have another opportunity to welcome you and your family back, providing a much more comfortable and enjoyable stay. Best Regards, Melisa Director of Rooms

Customer review rating 5.0/5

Fendy Y. Families - Confirmed reviews ALL

Very nice staff, especially the helper named Fadhil and Maya.

Dear Pak Fendy Y., Thank you so much for your wonderful review! We are delighted to hear that you enjoyed the warm and friendly service from our team, especially Fadhil and Maya. Your kind words will be shared with them and will surely motivate them to continue providing excellent service. Thank you for choosing Pullman Lombok Merujani Mandalika Beach Resort. We look forward to welcoming you back for another exceptional stay soon. Best Regards, Melisa Director of Rooms

Customer review rating 4.5/5

Sin Y. C. Business - Confirmed reviews ALL

Great hospitality and enjoy my stay

Dear Mr. Sin Y. C., Thank you very much for your wonderful feedback! We are truly delighted to know that you enjoyed your stay with us and appreciated our hospitality. Delivering exceptional comfort and warm, attentive service is our priority, and it is rewarding to hear that we succeeded in making your visit memorable. We look forward to welcoming you back for another outstanding experience. Best Regards, Melisa Director of Rooms

Customer review rating 4.5/5

Nur E. B. M. A. Families - Confirmed reviews ALL

The most enjoyable and unforgettable family holiday.

Dear Nur E. B. M. A., Thank you for taking the time to share your experience with us. We are delighted to hear that your family holiday was enjoyable and memorable, and it means a lot that you chose to stay with us. However, we are truly sorry to learn that your dinner did not meet expectations. This is certainly not the level of quality and experience we strive to deliver. Your feedback is extremely important, and we sincerely apologize for the frustration caused. Please rest assured that we are addressing this matter with our culinary team to ensure immediate improvement. We hope to have the opportunity to welcome you back and provide you with a dining experience that reflects the high standards we are known for. If your travels bring you back to the area, please feel free to contact us directly—we would be honored to make your next stay exceptional in every way. Best Regards, Melisa Director of Rooms

Other web-users rate our hotel

  • 407 reviews 8/10 Location
  • 748 reviews 8.3/10 Room
  • 1,017 reviews 8.8/10 Service
  • 316 reviews 9.1/10 Breakfast
  • 301 reviews 9.4/10 Vibe
  • 294 reviews 7.3/10 Beach
  • 293 reviews 6.9/10 Cleanliness
  • 201 reviews 6/10 Value

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