Pullman Lombok Merujani Mandalika Beach Resort

Customer review rating (ALL Rating) 4.5/5 687 reviews

Pullman Lombok Merujani Mandalika Beach Resort - Image 1
Pullman Lombok Merujani Mandalika Beach Resort - Image 2
Pullman Lombok Merujani Mandalika Beach Resort - Image 3
Pullman Lombok Merujani Mandalika Beach Resort - Image 4
ITDC Tourism Complex BS2 Kuta, Pujut, 83573 Central Lombok, Indonesia

Description

Hotel extras

  • Beachfront resort in secluded Kuta Mandalika.

  • 1- & 2- bedroom private pool villas with beach access or garden views.

  • Two flavorful restaurants, a swim-up bar and a lobby lounge.

  • 20-minute drive from Lombok International Airport.

  • Creative outdoor spaces, four meeting rooms and a pillar-less ballroom to connect & celebrate.

Our accommodation(s)

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Hotel location

Pullman Lombok Merujani Mandalika Beach Resort

ITDC Tourism Complex BS2 Kuta, Pujut
83573 Central Lombok
Indonesia

GPS:-8.900657, 116.296082

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  687 reviews

TripAdvisor Rating  4.7/5  404 reviews

Certificate of excellence 2025

Pullman being Pullman, exceptional

TripAdvisor rating 5.0/5

Fearless33247996171 TripAdvisor review

We actually booked only for 1 night but due to my son health condition we extending until 6 days. Even thought we only booked deluxe room, we felt like it’s more than enough. Best quality service was given during my stayed in Pullman, free shuttle to Kuta Lombok, or if you want to go to International Mandalika Circuit for track day, just ask the front liner. They will arranged the shuttle for you, and it’s free! Mrs. Vony Manager from frontline department help me a lot and quickly responded for any trouble, so was the rest of her team. So, if you have a plan to visit Lombok, make sure yo stayed in Pullman Mandalika.

Customer review rating 4.5/5

Pi H. L. Couples - Confirmed reviews ALL

Because of our Accor membership, we got upgraded to a villa, so that made it extra nice. Pullman always has great service, and this time it was no exception. The staff are really friendly and attentive. They have really made effort in their sustainability push. It was some of the small things that prevented us from giving it a 10/10. The shower caps disintegrated upon opening. When I used my backup plastic one, it was thrown away by housekeeping. The buffet breakfast was nice, but didn't have enough meat. Our villa wasn't made up on one day. The housekeeping didn't replace the used coffee capsules and the small face towel/washcloth. The glass water bottles were really hard to open.

Dear Pi H. L., We sincerely appreciate your invaluable feedback regarding your stay at Pullman Lombok Merujani Mandalika Beach Resort. It is always a pleasure to receive such positive remarks. We are thrilled to know that every aspect of your stay exceeded expectations and left a lasting impression. Your feedback is noted, and we will set an immediate action. Thank you once again for sharing your experience. We eagerly look forward to welcoming you back for an even more exceptional and memorable stay in the future. Warmest regards, Melisa Director of Rooms Pullman Lombok Merujani Mandalika Beach Resort

Wow what can I say

TripAdvisor rating 5.0/5

FarAway45592192400 TripAdvisor review

We can’t fault the whole experience from the food staff service and cleanness. We would like to say a very special thank you to satria at the pool bar making us feel very special , nothing was to much trouble . Reza from the restaurant down stairs . ADI at the front desk . Hakim the driver . And adid who welcomed us on arrival making us a beautiful drink . And to the boys that cleaned our rooms . We would like to thank all the staff at seafood restaurant for such amazing food . If I could give you a 100 stars I would . You all made us feel very welcome special. We can’t thank you enough definitely will return. Francesco and Julie S

Dear FarAway45592192400, Warmest Greetings from Pullman Lombok Merujani Mandalika Beach Resort! Thank you for sharing your review of your stay and experience. We're delighted that you were satisfied with your stay from the time of your arrival until the time of your departure. Your kind words will be share to Taweng/Front Office. We believe your kind words will always motivate them to provide the best service to all the guests. We look forward to welcoming you back to our hotel in the near future. Thank you for giving us the opportunity to make your stay a memorable one. Kind Regards, Melisa Director of Rooms Pullman Lombok Merujani Mandalika Beach Resort

Stay at Pullman Hotel Lombok and Sunset Picnic at Bukit Seger

TripAdvisor rating 5.0/5

Navigate311005 Couples - TripAdvisor review

Overall, it was a lovely stay. The room was great and there were plenty of choices at breakfast buffet. If you want to make your stay more memorable, do sign up for the Sunset Picnic at Bukit Seger. For a short and easy hike, we got to enjoy a beautiful view as well as nice snacks and drinks. Thanks to our friendly and informative guide, Taweng, he even shared some interesting stories about Pricess Mandalika. Much appreciated!

Dear Navigate311005, Warmest Greetings from Pullman Lombok Merujani Mandalika Beach Resort! Thank you for sharing your review of your stay and experience. We're delighted that you were satisfied with your stay from the time of your arrival until the time of your departure. Your kind words will be share to Taweng/Front Office. We believe your kind words will always motivate them to provide the best service to all the guests. We look forward to welcoming you back to our hotel in the near future. Thank you for giving us the opportunity to make your stay a memorable one. Kind Regards, Melisa Director of Rooms Pullman Lombok Merujani Mandalika Beach Resort

Very average stay

TripAdvisor rating 3.0/5

declanshea99 Families - TripAdvisor review

After arriving from Bali, we were very optimistic about our stay here with the stunning appearance and impressive lobby. After a few days the cracks did start to show as we felt the staff were very slow around meal times and some mornings we just went without coffee as they didn’t come to the table at all. The food is a positive as the portions are very big and it was good food with lots of options on the menu. My parents used the spa and were very underwhelmed, having been delayed 45 minutes at their appointment, and then being offered a mediocre 10% discount. While we stayed, my parent’s room had water leaking from the ceiling (seen in other reviews), and were upgraded to a garden villa which was a nice touch. The hotel is very corporate and not really a family holiday hotel, all seems a bit sterile with not an awful lot of character. I’m conflicted with other reviews praising the service as we felt the staff were very inattentive, and struggled a lot with english, bearing in mind this is an international hotel.

Dear declanshea99, Warm Greetings from Pullman Lombok Merujani Mandalika Beach Resort! Thank you for taking the time to share your review of your recent stay with us. We are truly delighted to hear that you found our lobby impressive and welcoming. We sincerely appreciate your constructive feedback regarding the service during mealtimes and the spa experience. Please rest assured that your comments have been shared with the relevant departments for immediate review and improvement. Your input is invaluable in helping us enhance the quality of our guest experiences. We look forward to the pleasure of welcoming you back in the near future and having another opportunity to create a truly memorable stay for you. Warm Regards, Melisa Director of Rooms Pullman Lombok Merujani Mandalika Beach Resort

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Other web-users rate our hotel

  • 429 reviews 7.6/10 Location
  • 779 reviews 8.5/10 Room
  • 1,014 reviews 8.6/10 Service
  • 10 reviews 8.5/10 WiFi
  • 317 reviews 9.3/10 Vibe
  • 304 reviews 7.3/10 Cleanliness
  • 297 reviews 8.4/10 Breakfast
  • 293 reviews 6.9/10 Beach

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.