Pullman Lombok Merujani Mandalika Beach Resort

Customer review rating (ALL Rating) 4.6/5 484 reviews

Pullman Lombok Merujani Mandalika Beach Resort - Image 1
Pullman Lombok Merujani Mandalika Beach Resort - Image 2
Pullman Lombok Merujani Mandalika Beach Resort - Image 3
Pullman Lombok Merujani Mandalika Beach Resort - Image 4

Description

Hotel extras

  • Beachfront resort in secluded Kuta Mandalika.

  • 1- & 2- bedroom private pool villas with beach access or garden views.

  • Two flavorful restaurants, a swim-up bar and a lobby lounge.

  • 20-minute drive from Lombok International Airport.

  • Creative outdoor spaces, four meeting rooms and a pillar-less ballroom to connect & celebrate.

Our accommodation(s)

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Hotel location

Pullman Lombok Merujani Mandalika Beach Resort

ITDC Tourism Complex BS2 Kuta, Pujut
83573 Central Lombok
Indonesia

GPS:-8.900657, 116.296082

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  484 reviews

TripAdvisor Rating  5.0/5  194 reviews

Certificate of excellence 2024

Lovely hotel

Customer review rating 4.0/5

Matthew T. Business - Confirmed reviews ALL

Lovely hotel with great staff, clean rooms and good food offerings.

Dear Matthew Brendan T., Thank you for choosing our hotel for your recent stay and for taking the time to provide us with your valuable feedback. Your comments are essential to us as we continually strive to improve our services and offerings. We are delighted that you enjoyed your stay overall, especially noting our lovely hotel ambiance, excellent staff, clean rooms, and the quality of our food offerings. Regarding your feedback about our food options, we appreciate your suggestion for more local and Indonesian food selections. We understand the importance of offering a diverse culinary experience that celebrates the local culture. Rest assured; we are actively reviewing our menu to introduce more authentic Indonesian dishes alongside our current offerings. Additionally, we sincere apologize for any inconvenience caused by the speed of our WiFi connection during your stay. Providing a reliable internet experience is crucial, and we are already working on enhancing our WiFi infrastructure to ensure a faster and more stable connection for our guests. We valued your loyalty as Accor Silver member. If there is anything else we can do to enhance your experience or if you have any further suggestions, please do not hesitate to let us know. We look forward to welcoming you back for another enjoyable stay at our resort. Warm regards, Pullman Lombok Mandalika Team

Good stay

Customer review rating 5.0/5

Ricky Business - Confirmed reviews ALL

Best beach front hotel in the area

not a pleasant stay

Customer review rating 1.0/5

Sonia X. Couples - Confirmed reviews ALL

room was not clean, and some of the towels stink. Also, the service at the reception and the restaurant was very slow and unprofessional - staff didnt understand english and it's so hard to communicate. we had our dinner at the mediterranean restaurant and no one helped to pour the wine, however it had a service charge - a total disappointment! wouldn't recommend and will not go back.

Good stay

Customer review rating 5.0/5

Azeem Business - Confirmed reviews ALL

Exellent staff, good stay and perfect location near the beach

Great for rest and relax.

Customer review rating 4.0/5

Dillah I. Families - Confirmed reviews ALL

Good amenities and services provided. Rooms was clean and well maintained. Balcony was a plus point, was able to get fresh air at any point during the stay.

Dear Fadillah Mohamed I., Thank you for sharing your detailed feedback following your recent stay with us. We are delighted to hear that you found our hotel to be a great place for rest and relaxation. Your kind words about our amenities, services, and the cleanliness and maintenance of the rooms are greatly appreciated. We’re pleased that you enjoyed the balcony and the opportunity to get fresh air during your stay. We have noted your feedback regarding the cost of breakfast and the dining experience during lunch and dinner. We will review our pricing and the buffet spread to ensure it aligns with market rates and offers better value to our guests. We apologize for the condition of the toys in our kids' services area. Ensuring a safe and enjoyable environment for our younger guests is important to us, and we will address this issue promptly to improve the maintenance and quality of the toys and facilities. On positive note, we are thrilled to hear that Oby from our housekeeping team made your stay more enjoyable. We will certainly recognize and commend Oby for the outstanding service provided. Feedback like yours motivates our team to continue delivering excellent service. Thank you once again for your valuable feedback. Your insights help us understand our guests' needs better and continuously improve our services. We look forward to welcoming you back for an even more enjoyable experience. Warm regards, Pullman Lombok Mandalika Team

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Other web-users rate our hotel

  • 278 reviews 7.6/10 Location
  • 593 reviews 9.1/10 Room
  • 831 reviews 8.7/10 Service
  • 8 reviews 8.1/10 WiFi
  • 259 reviews 9.5/10 Vibe
  • 219 reviews 8.5/10 Breakfast
  • 217 reviews 8.4/10 Cleanliness
  • 17 reviews 9/10 Bar

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