Novotel Lombok Resort & Villas 4 stars

Customer review rating (ALL Rating) 4.6/5 482 reviews

Novotel Lombok Resort & Villas - Image 1
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Description

Hotel extras

  • Private white sandy beach and 3 outdoor pools

  • Water sports and daily free activities

  • Choices: Room, Villas, Private Pool Villas

Our accommodation(s)

Take advantage of our Flight + Hotel offers

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Hotel location

Novotel Lombok Resort & Villas

Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555
83573 LOMBOK
Indonesia

GPS:-8.903325, 116.297585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SPICE MARKET

Spice Market is an all-day restaurant offering breakfast, lunch and unlimited barbecue every night. You can enjoy fresh Indonesian and international dishes on this beachfront relaxed outlet, along with weekly entertainment during dinner time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  482 reviews

TripAdvisor Rating  4.0/5  2,462 reviews

Certificate of excellence 2024

Excellent stay

TripAdvisor rating 5.0/5

Caroleangel TripAdvisor review

I had a very pleasant stay at Novotel Kuta Lombok. The room was very good, clean & comfortable. The cleaners came in every day to clean the room and change the towels. Bottled water was complimentary in the rooms. All of the staff were amazing. Anything I asked for was there immediately. The food was very good. I love the happy smiling faces everywhere 😊 thank you for looking after me so well

Dear Caroleangel, Greetings from Novotel Lombok Resort and Villas! Thank you for sharing your excellent experience at our resort. We are thrilled to hear that you had a pleasant stay and appreciated the cleanliness, comfort, and daily upkeep of your room. It’s wonderful to know that you enjoyed our complimentary bottled water and the quality of our food offerings. Your kind words about our staff and their promptness in attending to your needs mean a lot to us. We take pride in creating a welcoming atmosphere, and it’s heartwarming to know you felt cared for by our team and appreciated their happy smiles. 😊 We are grateful for your trust in us and look forward to welcoming you back for another memorable stay in the future. Warm regards, Robby Irawan Front Office and Guest Experience Manager

Christmas Brunch

TripAdvisor rating 4.0/5

Rhonda C Couples - TripAdvisor review

We have just finished Christmas brunch at the Novotel Kuta, they were absolutely wonderful, staff were so helpful and accommodating the food was endless and so tasty. We thoroughly enjoyed the entire experience. Thank you for making our Christmas a very happy day.

Dear Rhonda C, Warmest greeting from Novotel Lombok Resort and Villas! Thank you for sharing your delightful experience of our Christmas Brunch at our resort recently. We are overjoyed to know that you had such a wonderful time and that our team made your Christmas day special. It’s fantastic to hear that you enjoyed the endless variety of delicious food and found our staff helpful and accommodating. Your kind words inspire us to continue creating memorable experiences for our guests. We are truly honored to have been a part of your Christmas celebration and look forward to welcoming you back for more special occasions in the future. Warm holiday wishes, Robby Irawan Front Office and Guest Experience Manager

Good stay

Customer review rating 4.5/5

Nancy Families - Confirmed reviews ALL

Really happy to stay at novotel lombok again with my mom n auntie from other city They really enjoy the days there

Amazing Stay

Customer review rating 5.0/5

Anshuman Couples - Confirmed reviews ALL

Loved our stay, the food drinks and the people were fantastic, wish we could have stayed for longer

Reset trip

TripAdvisor rating 4.0/5

Excursion15502064685 TripAdvisor review

We spent two weeks in this hotel and it was a very pleasant experience. The staff is the best asset of the hotel, Mr. Anto, Mr. Santana, Mr. Udin, Mr. Cakra, and everyone was very nice and attentive. The room is good but our opinion is that the whole hotel needs a renovation. The beach is dirty in the rainy season and the hotel is a little bit old. However, is a perfect hotel for children and to do a reset from work.

Dear Excursion15502064685, Thank you for choosing Novotel Lombok Resort and Villas for your two-week stay and for taking the time to share your experience. We are delighted to hear that you had a pleasant stay and that our team members—Mr. Anto, Mr. Santana, Mr. Udin, Mr. Cakra, and the entire staff—made your visit memorable with their attentiveness and kindness. Your compliments are a great source of motivation for us. We appreciate your feedback regarding the need for renovation and the condition of the beach during the rainy season. Please rest assured that your comments have been shared with the relevant teams, as we continuously strive to improve our facilities and services to provide the best possible experience for our guests. It’s wonderful to know that you found our hotel to be a perfect place for children and an ideal spot to reset from work. We hope to have the opportunity to welcome you back in the future for another relaxing stay. Warm regards, Roby Irawan Front Office and Guest Experience Manager

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Other web-users rate our hotel

  • 315 reviews 8/10 Location
  • 439 reviews 7.7/10 Room
  • 611 reviews 8.7/10 Service
  • 305 reviews 8.3/10 Beach
  • 199 reviews 8.5/10 Breakfast
  • 166 reviews 8.1/10 Cleanliness
  • 121 reviews 5.2/10 Value

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Customer review rating (ALL Rating) 4.6/5 (674 reviews)

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