Novotel Lombok Resort & Villas 4 stars

Customer review rating (ALL Rating) 4.5/5 517 reviews

Novotel Lombok Resort & Villas - Image 1
Novotel Lombok Resort & Villas - Image 2
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Description

ALLSAFE approved hotel

Hotel extras

  • Private white sandy beach and 3 outdoor pools

  • Water sports and daily free activities

  • Choices: Room, Villas, Private Pool Villas

Our accommodation(s)

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Hotel location

Novotel Lombok Resort & Villas

Mandalika Resort, Pantai Putri Nyale, Pujut, Lombok Tengah PO BOX 5555
83573 LOMBOK
Indonesia

GPS:-8.903325, 116.297585

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

SPICE MARKET

Spice Market is an all-day restaurant offering breakfast, lunch and unlimited barbecue every night. You can enjoy fresh Indonesian and international dishes on this beachfront relaxed outlet, along with weekly entertainment during dinner time.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  517 reviews

TripAdvisor Rating  4.0/5  2,302 reviews

Certificate of excellence 2023

Nice but tired hotel

TripAdvisor rating 3.0/5

I_S_B_L_o Families - TripAdvisor review

Novotel hotels have certain standards & quality. However, this one at Lombok, I think it looks a bit exhausted. Sprucing up the place a bit will help the place look fresher. Service is good but just a little slow. Perhaps it is low season. Hotel has access to beach & others activities which can be arranged with the concierge. Rooms are okay. Surroundings are nice & quiet.

Interesting visit to the 4star Novotel Hotel

TripAdvisor rating 4.0/5

841trish Couples - TripAdvisor review

We visited the Novotel & was very impressed with the grounds ( Inca type theme with stunning statues) accommodation & layout. The bar & beach were particularly attractive. We had a couple of fresh smoothies, a bottle of water not branded & a fresh coconut & was shocked & surprised that we were charged for the water which was more expensive than the coconut! Additional there was an extra 20% service/tax on top. Although a lovely location we would recommend not to order the water😜

Clean all staff were amazing.mouse and Mila where so welcoming.sam and chilly man in beachside all waiters and all staff were 100 percent

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Had a great stay at Novatel lombok.the resort was very clean the staff were amazing location was awsome.buffet was outstanding thanks so much

Dear Parrish G., We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. It is always a pleasure to receive positive feedback. I will share your comments with our team especially Mr Mustati, Ms. Mila and Mr Sam, I am sure that this feedback will serve as an encouragement to them personally and all of our staff in General as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deni Pardiyan Front Office Manager

Fantastic weekend

Customer review rating 4.0/5

Stephen D. Solo - Confirmed reviews ALL

Great hotel with fantastic friendly staff, especially the nice lady Mbak Erna on reception.

Dear Stephen D., We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. We are thrilled to learned that you had a great memorable experience with us. It is always a pleasure to receive positive feedback. I will share your comments with Mbak Erna as you have mentioned and the rest of our team. I am sure that this feedback will serve as an encouragement to Erna Personally and all of our staff in general as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Erna and the rest of the team will gonna miss you. We wish to see you in the near future Sincerely, Deni Pardiyan Front Office Manager

Good room, good breakfast

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

So happy to stayed in Novotel. The swiming pool realy fantastic. Beach vibes are real!

Dear Freddy May B., We very much appreciate your comments regarding your stay at the Novotel Lombok Resort & Villas. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Deni Pardiyan Front Office Manager

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Other web-users rate our hotel

  • 240 reviews 8/10 Location
  • 416 reviews 7.2/10 Room
  • 511 reviews 9/10 Service
  • 9 reviews 6.2/10 WiFi
  • 286 reviews 8.8/10 Beach
  • 156 reviews 7.5/10 Cleanliness
  • 151 reviews 8.8/10 Breakfast
  • 96 reviews 4.5/10 Value

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Customer review rating (ALL Rating) 4.6/5 (269 reviews)

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