Pullman Tbilisi Axis Towers 5 stars

Customer review rating (ALL Rating) 4.6/5 418 reviews

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37m Chavchavadze Ave, 0179 TBILISI, Georgia

Description

Hotel extras

  • Landmark building with World Trade Center status with stylish design and prime location

  • Free shuttle offered upon request to and from the old town at 11:00 & 16:00 respectively

  • Rooms and Food & Beverage outlets with panoramic views from the highest floors in the city

  • One of the city's most extensive banquet facilities, all with daylight

  • Free access to an all-weather pool and fitness center

Our accommodation(s)

Hotel location

Pullman Tbilisi Axis Towers

37m Chavchavadze Ave
0179 TBILISI
Georgia

GPS:41.7116, 44.7562

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

DUMAS

With panoramic views overlooking the heart of the city, restaurant Dumas soaks in the natural daylight. Set on the 36th floor of the tower, Dumas is all new address for French cuisine with European accent, serving daily breakfast, lunch and dinner.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  418 reviews

Customer review rating 0.5/5

Peter F. Business - Confirmed reviews ALL

I have send email on my complains

Dear Peter, Thank you for taking the time to share your feedback. We’re truly sorry to hear that certain aspects of your stay did not meet your expectations. While we're glad to know you were satisfied with the service provided by our colleague at check-in and check-out, we regret that your overall impression was negatively impacted. Please accept our sincere apologies for any interactions that may have caused disappointment — this is certainly not the level of hospitality we strive to deliver. Regarding your email, we would like to clarify that we have not received any correspondence. To ensure we can properly address your concerns, we kindly ask you to resend your message directly to ir… I will personally review it and follow up accordingly. Thank you again for your feedback, and we hope to have the opportunity to restore your trust in the future. Sincerely, Irine, Quality Manager

Customer review rating 5.0/5

Gregory K. Business - Confirmed reviews ALL

overall very good: Location, pool, staff, breakfast

Dear Gregory, Thank you for your wonderful feedback! We are so pleased to hear that you enjoyed your stay with us. As a loyal and valued guest, your satisfaction is our top priority, and we are grateful for your continued trust in us. We look forward to welcoming you back soon and ensuring your next stay is just as enjoyable! Sincerely, Irine, Quality Manager

Customer review rating 0.5/5

Fahad A. Families - Confirmed reviews ALL

خرب التكيف من اول يوم وصلت فيه حتي اخري يوم ولم يتم تعويضي او نقل الي غرفه ثانيه. وعلمن ان الاستقبال عندهم خبر بذلك.

Dear Fahad, Thank you for sharing your feedback. We’re sorry to hear that your experience was not as comfortable as it should have been. Please accept our sincere apologies for the inconvenience caused. We take all guest comments seriously and will be addressing your concerns with the relevant departments to ensure appropriate follow-up and to prevent similar situations from occurring in the future. We regret that during your short one-night stay with an early check-out, we didn’t have the opportunity to make things right before your departure but we truly hope to have the chance to welcome you back and provide a much better experience next time. Sincerely, Irine, Quality Manager

Customer review rating 3.0/5

Semen I. Business - Confirmed reviews ALL

Ресепшн отлично! В ресторане подали грязную вилку, об этом я сказал официантке, в номере грязные окна что очень портит впечатление о виде за окном !

Dear Semen, Thank you for taking the time to share your feedback. We're very pleased to hear that you were happy with the reception team — your kind words will be shared with them. At the same time, we sincerely apologize for the inconvenience caused by the dirty fork in the restaurant and the condition of the windows in your room. Cleanliness and attention to detail are very important to us, and we've addressed these issues with the responsible teams to ensure they are not repeated. Regarding the windows, due to recent rain and strong winds, the building façade has been affected. Facade cleaning by alpinist team is already scheduled for next week, and we appreciate your patience and understanding as we work to restore the full experience our guests expect. Thank you again for your valuable comments. We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay. Sincerely, Irine, Quality Manager

Customer review rating 0.5/5

Boyajyan A. Business - Confirmed reviews ALL

Bad memories because the matter is not what si have bloody trousers or expensive jewellery and something else th matter is that you are ignoring your guest and don’t want to check even thinking that okay it’s only trousers. Really unsatisfied with the staff of housekeeping, that really brings a very bad reputation to your hotel

Dear A., Thank you for sharing your concern. I’m truly sorry for the frustration caused. Please allow me to reassure you that your concern was taken seriously from the very beginning. As soon as the missing trousers were reported, we conducted a prompt and thorough investigation — both internally and with our external laundry provider. Since the trousers were white, we also checked whether they might have been accidentally mixed with linens. Unfortunately, despite all efforts, we were unable to locate the item. At no point were you ignored, and we regret that it felt that way. Our team did their best to follow up properly and respectfully, and we’re truly sorry that the outcome did not meet your expectations. We remain fully committed to guest satisfaction and transparency, and we appreciate your feedback as it helps us maintain accountability and improve. If you would like to discuss this matter further, please don’t hesitate to contact me directly at ir… Sincerely, Irine, Quality Manager

Other web-users rate our hotel

  • 271 reviews 8.6/10 Location
  • 477 reviews 8.1/10 Room
  • 535 reviews 8.4/10 Service
  • 208 reviews 8.3/10 Breakfast
  • 202 reviews 7.8/10 Amenities
  • 200 reviews 9.2/10 Vibe
  • 154 reviews 7.7/10 Cleanliness
  • 106 reviews 9/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.