Novotel Changsha International Exhibition Center 4 stars

Customer review rating (ALL Rating) 4.7/5 53 reviews

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Description

Hotel extras

  • The hotel is near the airport, railway station, subway station and highway exit.

  • Adjacent to Huangxing Town Shopping Mall.

  • The only hotel in the Gaotiehuizhan District with a swimming pool.

  • The hotel is opposite to the Changsha International Convention And Exhibition Center.

  • Each room features a rain shower, safe and multipurpose sofa.

Our accommodation(s)

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Hotel location

Novotel Changsha International Exhibition Center

No 101, Guozhan Road, Huangxing Town Changsha County
410100 CHANGSHA
China

GPS:28.1492324, 113.0840143

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

FOOD EXCHANGE

The restaurant uses fresh local organic ingredients to prepare cuisine from around the world cooked in our open kitchens. A la carte dishes and daily specials are prepared right in front of guests.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  53 reviews

Excellent Value

Customer review rating 5.0/5

Tej S. P. Business - Confirmed reviews ALL

Friendly team, well appointed room and well taken care of.

Dear Tejinderjeet Singh P., We very much appreciate your comments regarding your stay at the Novotel Changsha International Exhibition Center. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Too hot too dry

Customer review rating 0.5/5

W. J. Business - Confirmed reviews ALL

I can’t sleep well until on 3AM.can’t breathe due to the indoor temperature.

Dear J. W., Thank you for taking the time to tell us about your experience at the Novotel Changsha International Exhibition Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 2.0/5

All A. E. M. Friends - Confirmed reviews ALL

The reception service was good but bedding hygiene may be poor. I don't know if the hotel complied with the requirements of the ALLSAFE program, but both my friend and I suffered from skin irritation after our stay.

Not worth an international brand

Customer review rating 2.5/5

Reinier Business - Confirmed reviews ALL

The hotel is nice, nothing to complain about the room as well. But the lack of English speaking staff, no open restaurant in the evening. From the bar menu, which is really basic, even without Western options, every night there were things out of stock. Also the breakfast was very limited. Really, I have been in better Novotel's in China and across Asia.

Dear Marinus D., Thank you for taking the time to tell us about your experience at the Novotel Changsha International Exhibition Center. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Other web-users rate our hotel

  • 332 reviews 9/10 Location
  • 329 reviews 8.6/10 Room
  • 507 reviews 8.4/10 Service
  • 190 reviews 9.3/10 Cleanliness
  • 177 reviews 9.8/10 Vibe
  • 152 reviews 8.9/10 Amenities
  • 140 reviews 7/10 Breakfast
  • 122 reviews 8.3/10 Comfort

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