Sofitel Kuala Lumpur Damansara bintang 5

Catatan tamu Avis (Peringkat ALL) 4.4/5 2.192 ulasan

Jaminan Harga
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Sofitel Kuala Lumpur Damansara - Image 1
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Sofitel Kuala Lumpur Damansara - Image 4
No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur, 50490 KUALA LUMPUR, Malaysia

Deskripsi

Keistimewaan hotel

  • Empat outlet makanan & minuman unik yang memadukan cita rasa setempat dengan hidangan Prancis.

  • Ruang pertemuan dan ballroom komprehensif dengan fasilitas canggih.

  • 5 menit berjalan dari Pusat Bandar Damansara MRT Station dan dekat dengan KL Sentral.

  • Hotel mewah berbintang 5 di salah satu area bergengsi di KL, Damansara Heights.

  • Menaungi hotel mewah pertama di negara ini dengan spa yang menawarkan hammam oleh Sofitel Spa.

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Lokasi hotel

Sofitel Kuala Lumpur Damansara

No 6 Jalan Damanlela, Bukit Damansara, Kuala Lumpur
50490 KUALA LUMPUR
Malaysia

GPS:3.14675, 101.661444

Telepon
Fax +60 3-2720 6618

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service

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Cari tahu selengkapnya

Peringkat ALL  4.4/5  2.192 ulasan

Peringkat TripAdvisor  4.5/5  1.779 ulasan

Sertifikat keunggulan 2025

Wonderful hotel away from peak hours

Catatan Tripadvisor 5.0/5

dordor-Sin Ulasan TripAdvisor tersertifikasi

A great stay as usual and this my favorite hotel in KL especially when I need to mix work and leisure. Rooms are spacious and hotel staff are all very helpful incl door man. Some staff also has a good memory able to recognise me too. Special mention about Club Lounge Mgr Ekbar and team. Club lounge is always a good place work from as well as serving good evening cocktail. The team is also very attentive and ensure everyone is well taken care during meal time. Good job!

Terrible Experience

Catatan Tripadvisor 1.0/5

mariogiu712 Ulasan TripAdvisor tersertifikasi

I had a very disappointing stay at Sofitel Kuala Lumpur. The staff appear completely untrained, providing poor service at every turn. The property itself is tired and feels cheap, with no signs of proper upkeep or maintenance in the rooms. Despite several management changes, the hotel seems to be getting worse rather than better. If you’re considering this hotel for a stay, I would strongly advise looking elsewhere.

Great to be back

Catatan Tripadvisor 5.0/5

Ray3149 Ulasan TripAdvisor tersertifikasi

We are regulars here and just enjoyed a three night stay with Club Millesime privileges. The hotel itself is typical of Sofitel standards but it is the staff that make it special. Shout out to Vino, Lachana, and Ekbar for your wonderful and warm service. There were a couple of other ladies and gentlemen who also provided top notch service but I apologise that I did not catch your names. First world problem, but I did notice that the canapé service no longer offers a chef station alongside the buffet. This is a drop in service that while not significant, is definitely a step in the wrong direction if you are looking to maintain a point of difference to other 5 star hotels. We’ll be back mid next year and hopefully there are no further cuts to the service. Rooms are nice and big, beds are very comfortable, bathrooms are spacious with quality Balmain amenities, and the gym and pool should satisfy most people.

Good Stay but Missing the True Five-Star Experience

Catatan Tripadvisor 4.0/5

fallen in l Ulasan TripAdvisor tersertifikasi

I stayed at Sofitel Damansara Kuala Lumpur for four nights. While the stay was generally comfortable, it did not fully reflect the standards expected from a luxury five-star hotel. Check-in was smooth, and the reception staff were polite and helpful. However, several small but important details were missing. We had two rooms, and housekeeping often provided only one hand towel and one toothbrush, despite double occupancy. On two occasions, one room had a strong smoke smell. The team tried to assist by providing a humidifier, which helped, but the source of the smell couldn’t be identified. There was also an unexpected incident where housekeeping rang the bell and entered the room almost immediately. We were later told this was the evening turndown service. While the service is appreciated, it would be better if staff clearly announced themselves or waited longer, as this can be scary for families with children or guests who value privacy. And when we spoke about it we were advised the luxury hotel as if I’ve never stayed in the luxury hotel. I’ve been staying hotels and being until Hilton diamond Member for years. Breakfast service needs improvement as well. Staff appeared disengaged, with no welcoming smiles, and many food items were finished by the time we arrived. We had to request multiple refills, which should be proactively managed at a five-star hotel. Overall, it was a good stay, but not exceptional. With stronger housekeeping consistency, clearer communication, and more attentive breakfast service, the hotel can achieve the standard it aims for.

Catatan tamu Avis 5.0/5

Mohamad A. A. H. Keluarga - Ulasan terverifikasi ALL

Buat pertama kalinya sepanjang saya menjadi ahli Accor, saya terasa begitu dihargai semasa penginapan dihotel kumpulan Accor. Kedatangan kami betul-betul rasa seperti dialu-alukan. Dari mula masuk ke hotel anda, kami disapa dengan keramahan dan senyuman kakitangan anda. Bagi kami ia adalah pengalaman yang sungguh menakjubkan. Semua kakitangan anda sangat murah dengan senyuman. Tahniah kerana telah melatih dan melantik kakitangan yang baik seperti mereka semua. Cuma sepanjang penginapan, hanya seorang sahaja kakitangan anda yang tidak begitu peramah dan tidak begitu mesra dengan kami. Kami beranggapan beliau sedang mempunyai masalah peribadi ataupun sedang menghadapi kesulitan. Tapi yang pasti kami akan kembali semula ke sana dan saya telah pun membuat tempahan bilik yang baru untuk kembali ke sana bulan hadapan.

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Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 671 ulasan 8.4/10 Lokasi
  • 1.428 ulasan 8/10 Kamar
  • 1.782 ulasan 8.6/10 Pelayanan
  • 16 ulasan 4.8/10 Internet
  • 672 ulasan 8.2/10 Kenyamanan
  • 608 ulasan 7.3/10 Makanan
  • 602 ulasan 6.9/10 Kebersihan
  • 551 ulasan 9.2/10 Suasana

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