ibis Styles Dubai Airport

Avoid this hotel at all costs booked for a quick layover before checking into our hotel and waited 45 mins to check in. The reception staff are so rude and unprofessional. When we ask what’s happening we are ignored by Jennifer on the desk who doesn’t try explain the situation just pretends you’re not there. The manager and Jennifer have been standing at the computer for 45 mins and still haven’t managed to check anyone in. There’s a massive queue behind us! Turns out the couple in front of us the hotel sold their room and now they have no room and it’s 4am. We booked Ibis as we thought it would have standards which this one clearly does not. Avoid this hotel and Jennifer at the desk

Very disappointed with ibis. Room service is very bad. Food took forever to arrive and when it arrive, it has no utensils (fork and knife). Called the front desk twice, but utensils never come. Had to go downstairs myself. Avoid this place. This is not a real 4,5 rate in trip advisor. Staff is not friendly and not helpful

Having suffered the indignity of being domiciled here by a local company for which I was providing some consultancy work, I found it to be completely unsuitable for anything other than an overnight stay. The layout of the breakfast area defies logic and the ability to move freely is a non starter, as access to the limited selection of cereals, milk and bread necessitates attempting to get through a queue of people eagerly awaiting hot food and who think one is trying to jump the queue. Seating is inadequate at peak times and consequently trying to find a table is akin to playing musical chairs - someone is always going to be disappointed. The internet provision can only be described as being utterly pathetic and for anyone trying to complete prolonged periods of work that require connectivity, you will experience a range of emotions such as frustration, powerlessness and anger. And as if by magic, right on cue, the internet connection dropped just as I attempted to post my review on another platform. Now, who would have imagined that happening?

Everything looks good for this hotel. Well located. Free shuttle to airport every hourly. Quite and comfortable bed.

It was nothing special. Receptionist had no idea about the early check in when shown the confirmation he said it’s not in my system. Breakfast choice was very limited.