Novotel Brisbane South Bank 4,5 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 4.712 comentários

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Novotel Brisbane South Bank - Image 1
Novotel Brisbane South Bank - Image 2
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Novotel Brisbane South Bank - Image 4
38 Cordelia St, 4101 SOUTH BRISBANE, Austrália

Descrição

Extras do hotel

  • Oferecemos opções de acomodação para atender a viajantes empresariais, casais e famílias.

  • The hotel features easy laneway access to the convention centre.

  • Temos quartos que oferecem conforto e facilidade de acesso por cadeiras de rodas.

  • Cada suíte Junior oferece lounge e quarto separados com ótimas vistas do subúrbio de Brisbane.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

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Localização do hotel

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Austrália

GPS:-27.47748, 153.01734

Telefone
Fax +61 7 3295 4145

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

SPICE CENTRAL KITCHEN & BAR

Descubra a simplicidade da saborosa cozinha local no Spice Market. Pratos criativos e bem balanceados são preparados no coração da área de refeições na cozinha aberta.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  4.712 comentários

Classificação no TripAdvisor  4.5/5  803 comentários

Certificado de excelência 2025

Curfew?

Classificação TripAdvisor 2.0/5

AndrewN424 Avaliação certificada TripAdvisor

So this hotel has many positives - central location, sizeable well equipped rooms and decent breakfasts but it has a real Achilles Heel - the bar (and restaurant) closed even for residents at 2130! Surely this is a mistake! Weary travellers like us enjoy a nightcap or two, and businessmen often want to have pre-meeting chats in the hotel bar. So why can’t they do it at this hotel!

Dear Andrew, Thank you for taking the time to share your feedback. We are pleased to hear you enjoyed our location, rooms and breakfast offering. We appreciate your comments regarding our bar and restaurant operating hours. Your feedback has been noted and will be shared with our food and beverage team as we continue to review our service offerings for guests. Kind regards, Atlanta Bell, Novotel Brisbane South Bank

An enjoyable 3-night stay with a few wrinkles

Classificação TripAdvisor 4.0/5

Ian K Avaliação certificada TripAdvisor

We had an enjoyable 3-night stay but there were a few things that weren't great. Positives - clean, comfortable room with plenty of space; the shower was very good; bar / restaurant area was nice; quality of the food at breakfast was good (but see comments below); staff were friendly and helpful Negatives - while it may be a question of taste, we found the room layout to be pretty weird; the bathroom wasn't a separate room but had a sliding wooden partition plus a frosted glass door so that either the shower cubicle or the toilet (but not both!) could be closed off; the wardrobe was a decent size but had very few hangers and there was limited drawer space; the choice at the breakfast buffet wasn't always great although the quality of what was on offer was good

Dear Guest, Thank you for sharing your feedback following your stay with us. We are pleased to hear you enjoyed the comfort of the room, our breakfast quality and the friendly service provided by our team. We also appreciate your constructive comments regarding the room layout, storage and breakfast variety. Your feedback has been noted and will be shared with the relevant teams as we continue to refine the guest experience. Kind regards, Atlanta Bell

Stay somewhere else during summer

Classificação TripAdvisor 2.0/5

craigl574 Avaliação certificada TripAdvisor

This was my second stay here after coming in winter. However my experience was terrible and I won’t be returning even though I am a gold member. My room was very hot that it woke me up at 1am. After 5 phone calls to reception they finally brought a fan up. What became obvious is they manage it centrally and had turned it down. 7 phone calls later they finally turned it down. The customer services was terrible no offer of a different room or resolving the problem. Just we are looking into it. Other people on my floor didn’t have this issue. The rooms are nice and location good. However the mange practices and customer service are totally lacking. Go somewhere else particularly in Queensland summer when you want aircon

Dear Craig, Thank you for taking the time to share your feedback. I am very sorry to hear about your experience, particularly regarding the temperature control and the delays in resolving the issue. This is not the level of service we aim to provide. Your comments have been noted and will be reviewed with our team to ensure improvements are made. We appreciate you acknowledging our location and rooms, and we regret that your stay did not meet expectations. Kind regards, Atlanta Bell

Accommodating and professional

Classificação TripAdvisor 5.0/5

Leena K Avaliação certificada TripAdvisor

Novotel South Bank has been absolutely amazing with their service, especially their duty manager Ashlen who was very accommodating during our stay as our flights were delayed. His service was above and beyond the call of duty. Thank you Novotel for a great experience.

Dear Guest, Thank you for taking the time to share your feedback following your recent stay with us. We are very pleased to hear that you found our service accommodating and professional, particularly during the challenges caused by your flight delays. It is great to know the support provided helped make your stay a positive experience. Thank you for choosing Novotel Brisbane South Bank. We appreciate your kind words and look forward to welcoming you back again in the future. Kind regards, Atlanta Bell

Gutes Hotel, gute Lage

Classificação TripAdvisor 4.0/5

Zivo13713 Romântica - Avaliação certificada TripAdvisor

Das Zimmer im Novotel war sauber, grosszügig und modern. Das Hotel ist an einer guten Lage und man ist schnell am Wasser und bei zahlreichen Restaurants. Schade war jedoch, dass unsere mehrere Tage vor der Anreise gestellte Anfrage bezüglich Restaurantempfehlungen zweimal unbeantwortet blieb. Dies obwohl dann im Hotelzimmer via QR-Code ebensolche Empfehlungen abgerufen werden konnten (leider zu spät für eine Reservation).

Hey there, thank you so much for your review! We're happy to know that you enjoyed the overall experience when staying with us. As we strive to offer a superior service to our guests, I made sure to forward your comments to our Front Office Manager to review and address the concern raised. We hope to have the chance to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.719 comentários 9/10 Localização
  • 2.578 comentários 8.1/10 Quarto
  • 2.445 comentários 8.4/10 Serviço
  • 63 comentários 3.6/10 Wifi
  • 1.058 comentários 7.6/10 Conforto
  • 1.023 comentários 7.6/10 Limpeza
  • 777 comentários 7.3/10 Comida
  • 742 comentários 7.6/10 Café da manhã

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