Novotel Brisbane South Bank 4,5 estrelas

Classificação clientes Avis (Classificação ALL) 4.4/5 4.738 comentários

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Novotel Brisbane South Bank - Image 1
Novotel Brisbane South Bank - Image 2
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Novotel Brisbane South Bank - Image 4
38 Cordelia St, 4101 SOUTH BRISBANE, Austrália

Descrição

Extras do hotel

  • Oferecemos opções de acomodação para atender a viajantes empresariais, casais e famílias.

  • The hotel features easy laneway access to the convention centre.

  • Temos quartos que oferecem conforto e facilidade de acesso por cadeiras de rodas.

  • Cada suíte Junior oferece lounge e quarto separados com ótimas vistas do subúrbio de Brisbane.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

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Localização do hotel

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Austrália

GPS:-27.47748, 153.01734

Telefone
Fax +61 7 3295 4145

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

SPICE CENTRAL KITCHEN & BAR

Descubra a simplicidade da saborosa cozinha local no Spice Market. Pratos criativos e bem balanceados são preparados no coração da área de refeições na cozinha aberta.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.4/5  4.738 comentários

Classificação no TripAdvisor  4.5/5  798 comentários

Certificado de excelência 2025

Very Disappointed - Find Somewhere Else!

Classificação TripAdvisor 3.0/5

KARENH934 Avaliação certificada TripAdvisor

Firstly. I'll start by saying how lovely and helpful the staff were. From the front desk to housekeeping, they were professional , polite and helpful. That's about where it ended. The property is rated as 4.5 stars. I think they must be for the staff. I've never stayed in a hotel of this rating where the carpets were as filthy and an ongoing battle to get cold water from a bathroom tap. Room service finishes at 2100 to be replaced by only lasagne and a bean salad until breakfast service. We ordered steaks on the first night. Although very tasty and well cooked, I don't understand why they arrived at the room without even a lid on the plate to keep it warm, let alone a warming trolley, so the result was obvious. Nor have I ever seen breakfast pastries served with no preserves (or even butter). When asked, the lovely receptionist sent some as 'a Christmas gift'. Very sweet of her, but also an odd situation. For those thinking 'well go out for meals; a) due to an injury this wasn't possible; and b) not the point at such a highly rated property.. Also. the blanket in the room was coated with such a thick layer of dust, it was unusable. There are further issues I could speak about, but suffice to say if not for the staff, this Novotel would battle for 3 stars. Very disappointed 😞

Dear Guest, Thank you for your feedback. While we’re glad our team made a positive impression, we’re very sorry other aspects of your stay fell short. Your concerns about cleanliness, in-room dining, and amenities have been shared with our teams for review and improvement. We understand your disappointment and appreciate you bringing this to our attention. If you’d like to discuss your experience further, please contact us at ha0x0-sl2@accor.com – we’d value the opportunity to speak with you directly. Sincerely, Novotel Brisbane South Bank

Recommend

Classificação TripAdvisor 4.0/5

A W Avaliação certificada TripAdvisor

Location was very handy . Staff were welcoming and Friendly, Atmosphere was good, Room was great, good value for money, only issue for me was the curtains don’t completely bloke out daylight . Rooms / bathroom quite clean. Amenities, hotel’s gym and outdoor heated lap pool were good .

Dear Guest, Thank you for your kind feedback. We're glad to hear you enjoyed the welcoming atmosphere, friendly service, and great value of your room, along with the hotel’s amenities including the gym and heated pool. We appreciate you mentioning the curtain issue - your comments help us identify areas for improvement. We’re also pleased the cleanliness and location met your expectations. We hope to welcome you back again soon. Sincerely, Novotel Brisbane South Bank

Don’t stay here

Classificação TripAdvisor 1.0/5

Pat D Romântica - Avaliação certificada TripAdvisor

A hotel that thinks it is acceptable to close its bar without consultation at 10:30. No flexibility. Customers still in the bar. Thousands of dollars spent, thousands of miles travelled and a management with zero interest in customer satisfaction.

Dear Pat, Thank you for sharing your feedback. I sincerely apologise for the disappointment you experienced with the bar closing time and the lack of flexibility shown during your stay. We understand how frustrating this must have been, especially after travelling such a distance and choosing to spend time with us. Your comments have been shared with our management team for review. Please feel free to contact us directly if you would like to discuss this further. Sincerely, Novotel Brisbane South Bank

Ripped off

Classificação TripAdvisor 1.0/5

TPR S Avaliação certificada TripAdvisor

A charge appeared on my account for food and alcohol at Spice Central Kitchen & Bar that did not belong to me. When I informed the duty manager, she was unable to produce a signed bill but refused to reverse the charge and insisted that my card was not charged. When the charge appeared on my bank statement, I emailed her but she ignored me completely!

Hi there, Thank you for sharing this information with us. When you have a moment, could you please email us directly at ha0x0-sl2@accor.com so we can look into this as promptly as possible? Kind regards, Atlanta Bell Digital Marketing Manager Novotel Brisbane South Bank

Gutes Hotel, gute Lage

Classificação TripAdvisor 4.0/5

Zivo13713 Romântica - Avaliação certificada TripAdvisor

Das Zimmer im Novotel war sauber, grosszügig und modern. Das Hotel ist an einer guten Lage und man ist schnell am Wasser und bei zahlreichen Restaurants. Schade war jedoch, dass unsere mehrere Tage vor der Anreise gestellte Anfrage bezüglich Restaurantempfehlungen zweimal unbeantwortet blieb. Dies obwohl dann im Hotelzimmer via QR-Code ebensolche Empfehlungen abgerufen werden konnten (leider zu spät für eine Reservation).

Hey there, thank you so much for your review! We're happy to know that you enjoyed the overall experience when staying with us. As we strive to offer a superior service to our guests, I made sure to forward your comments to our Front Office Manager to review and address the concern raised. We hope to have the chance to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.694 comentários 8.9/10 Localização
  • 2.586 comentários 8.1/10 Quarto
  • 2.469 comentários 8.4/10 Serviço
  • 67 comentários 3.9/10 Wifi
  • 1.067 comentários 7.6/10 Conforto
  • 1.015 comentários 7.6/10 Limpeza
  • 794 comentários 7.2/10 Comida
  • 731 comentários 7.8/10 Café da manhã

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.