Novotel Brisbane South Bank 4,5 estrelas

Classificação clientes Avis (Classificação ALL) 4.5/5 5.238 comentários

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Novotel Brisbane South Bank - Image 1
Novotel Brisbane South Bank - Image 2
Novotel Brisbane South Bank - Image 3
Novotel Brisbane South Bank - Image 4
38 Cordelia St, 4101 SOUTH BRISBANE, Austrália

Descrição

Extras do hotel

  • Oferecemos opções de acomodação para atender a viajantes empresariais, casais e famílias.

  • The hotel features easy laneway access to the convention centre.

  • Temos quartos que oferecem conforto e facilidade de acesso por cadeiras de rodas.

  • Cada suíte Junior oferece lounge e quarto separados com ótimas vistas do subúrbio de Brisbane.

  • On-site car parking $35 per car per 24 hours, subject to availability upon arrival

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Localização do hotel

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Austrália

GPS:-27.47748, 153.01734

Telefone
Fax +61 7 3295 4145

Acesso e transporte

Serviços de hotéis

Check-in a partir das - Check out até as

No local
  • Piscina
  • Estacionamento
  • Animais de estimação não permitidos
  • Restaurante
  • Acessível para cadeiras de rodas
  • Centro de fitness
  • Wi-Fi
  • Ar condicionado
  • Café da manhã
  • Bar
  • Salas de reunião
  • Propriedade 100% para não fumantes
  • Serviço de quartos

SPICE CENTRAL KITCHEN & BAR

Descubra a simplicidade da saborosa cozinha local no Spice Market. Pratos criativos e bem balanceados são preparados no coração da área de refeições na cozinha aberta.

Avaliações dos nossos hóspedes

Avaliações dos nossos hóspedes

Avaliações 100% certificadas de hóspedes que realmente se hospedaram conosco

Saiba mais

Classificação ALL  4.5/5  5.238 comentários

Classificação no TripAdvisor  4.5/5  772 comentários

Certificado de excelência 2024

Gutes Hotel, gute Lage

Classificação TripAdvisor 4.0/5

Zivo13713 Romântica - Avaliação certificada TripAdvisor

Das Zimmer im Novotel war sauber, grosszügig und modern. Das Hotel ist an einer guten Lage und man ist schnell am Wasser und bei zahlreichen Restaurants. Schade war jedoch, dass unsere mehrere Tage vor der Anreise gestellte Anfrage bezüglich Restaurantempfehlungen zweimal unbeantwortet blieb. Dies obwohl dann im Hotelzimmer via QR-Code ebensolche Empfehlungen abgerufen werden konnten (leider zu spät für eine Reservation).

Hey there, thank you so much for your review! We're happy to know that you enjoyed the overall experience when staying with us. As we strive to offer a superior service to our guests, I made sure to forward your comments to our Front Office Manager to review and address the concern raised. We hope to have the chance to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

great for family with young children

Classificação TripAdvisor 5.0/5

WonderGey Avaliação certificada TripAdvisor

We are family of 2 adults and 2 toddlers, this hotel works really well for us. Good location (with a playground just outside), short walk to most attractions and amenities, free popcorns at the reception, staffs are friendly and thanks for the little soft toys for the toddlers which they loved. There were a balloon lady who make some balloons for our boys during breakfast which was much appreciated. Everything was perfect for a family like us! what more, 2 queen beds in a room? heaven!

Hey there, thank you so much for your glowing review! We're thrilled to know that you and your family had a memorable experience when staying with us. Hopefully, we can welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

Too noisy, but good sized room and clean.

Classificação TripAdvisor 4.0/5

coconut_coffee Avaliação certificada TripAdvisor

The room was very clean, but it's incredibly noisy. And it's not outside noises, but noises from inside the room itself, e.g. the fridge kept making strange noises in the middle of the night and waking me up. The food at the buffet breakfast was of average quality. The minibar had very little in it. The staff were friendly and helpful. The room felt quite spacious which was nice. I was just expecting a bit more

Hey there, thank you so much for your review. We want to apologise if we could not meet your expectations during your stay with us. As we strive to improve our services, could you please contact us at ha0x0@accor.com or 07 3295 4100 and inform your room number? So our maintenance team can investigate the noises coming from the fridge. Thank you so much. Leticia, Digital Marketing Manager.

Extremely disappointing

Classificação TripAdvisor 3.0/5

Nicky F Negócios - Avaliação certificada TripAdvisor

I emailed the hotel before arriving to check the pool temperature as this is a key factor in my choice of hotel and I had seen a review that it was too cold. They told me it’s heated to 28 degrees so I proceeded with the visit. Last time I stayed in brisbane on the other side of the river, Southbank looked like a fun area to be based and I assumed the Novotel would be in the middle of all this. In fact it’s a couple of blocks away, not a big issue but a bit blah in terms of its situation. There are plenty of nice restaurants within a 10 minute walk. We had the junior N suite, which was very pleasant with great full length windows and 2 corner windows because of the way it was situated. Didn’t love the open bathroom but it was functional enough. However the pool was freezing despite their promises of 28 degrees, and when I asked they said maintenance were sorting it out and they’d update me. They didn’t update me and the next day I asked again and they said that while the previous day it had been at 22 it was now 24 and they were trying to increase it. There is no way it was anywhere near 24. We ended up moving to the Sofitel, who told me their pool was 25 degrees, but was much much warmer than the Novotel. So Novotel was surely under 20 degrees. This was disappointing already, and as it was a rare cold and rainy time in brisbane I asked about a bath. They said that only the executive suite had them and they were full. As a platinum Accor member I usually get lovely upgrades to my bookings. Here there was no upgrade, and even when I specifically asked because I was very keen to have a bath, they lied to me telling me it was full, whereas I could see in the app that i was still able to book the executive suite for both the nights we were there. So it seems that they lied to me both about the pool temperature and the upgrade availability. I certainly won’t be back.

Dear Nicky, thank you so much for reviewing us. We are very sad to know that we fell short of your expectations during your stay with us and we would like to apologise for any inconvenience you experienced regarding the pool temperature. Unfortunately, at that time one of the pool compressors was down, and for this reason, the temperature dropped. We hope to have the chance to welcome you back for a more pleasant experience in the future. Kind regards. Leticia, Digital Marketing Manager.

BEST BED EVER

Classificação TripAdvisor 5.0/5

VicnJen67 Romântica - Avaliação certificada TripAdvisor

Stayed a couple of nights at the Novotel the end of a couple of weeks in Oz. Great central location. Hotel very well presented. Easy check in and early access to our room. Poolside room with direct access to a 20m lap pool. A bit fresh but we had a crack at it. Room had good seating and the bed was amazing. Best sleep in ages. Cool semi-open ensuite bathroom. Breakfast was well worth the $40/person. Did not use restaurant other than breakfast but menu has something for most tastes. We were permitted a late check out at no cost. Would go back in a second.

Hey there, thank you so much for your glowing review! We're thrilled to know that we exceeded your expectations during your stay with us and you really enjoyed your Live 'N' Dream beds. We hope to welcome you back for many more unforgettable nights of sleep. Kind regards. Leticia, Digital Marketing Manager.

Em parceria com o TripAdvisor

Classificação dos usuários da internet

  • 1.792 comentários 9/10 Localização
  • 2.748 comentários 8.2/10 Quarto
  • 2.707 comentários 8.8/10 Serviço
  • 53 comentários 4.2/10 Wifi
  • 1.087 comentários 7.5/10 Conforto
  • 1.061 comentários 7.7/10 Limpeza
  • 855 comentários 7.8/10 Comida
  • 781 comentários 7.9/10 Café da manhã

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Preço inicial, para 1 pessoa por 1 noite na categoria de quarto apropriado próximo do preço, excluindo serviços adicionais e café da manhã. Corresponde ao menor preço público incluindo todas os impostos (Alguns impostos podem ser pagos na chegada ao hotel (por exemplo, imposto de turismo) de acordo com as normas locais em vigor.) da acomodação apropriada, encontrada hoje no site https://all.accor.com/, para uma hospedagem de uma noite nos próximos 20 dias. Variável dependendo do período e da disponibilidade. O preço é garantido somente no ato da reserva. Todas as reservas (do exterior) são pagas na moeda do país onde o hotel está localizado. Somente o valor confirmado no momento da reserva na moeda do país do hotel é garantido. Uma estimativa da conversão na sua moeda pode ser fornecida a você, mas não é contratual. No momento do pagamento, seu banco pode cobrar taxas bancárias e/ou taxas de câmbio.