Novotel Brisbane South Bank 4.5 stars

Customer review rating (ALL Rating) 4.6/5 4,779 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Featuring a 20m heated swimming pool, gym and yoga terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $32 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

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Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,779 reviews

TripAdvisor Rating  4.5/5  751 reviews

Certificate of excellence 2023

Good location and good size well designed rooms

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

I really like the well designed very functional room.

Dear Corrinne, Thank you for choosing to stay with us at Novotel Brisbane Southbank and for taking the time to share your lovely feedback! We are glad that you enjoyed your stay with us and look forward to you back again soon! Kind regards, Millicent, Sales & Marketing Coordinator

Easy to get to from train station

Customer review rating 5.0/5

Ld Couples - Confirmed reviews ALL

Lovely rooms comfy bed yummy breakfast nice friendly staff

Dear Lynne, Thank you for choosing to stay with us at Novotel Brisbane Southbank and for taking the time to share your lovely feedback! We are glad that you enjoyed your stay with us and look forward to you back again soon! Kind regards, Millicent, Sales & Marketing Coordinator

Perfect Stay!

Customer review rating 4.5/5

Jodie Friends - Confirmed reviews ALL

We were able to check a little earlier, which was great as we had travelled 3 hours to attend the PINK concert. Our room was perfect, beds were extremely comfortable, we had a lovely view and the bathroom was well laid out. The buffet breakfast on Sunday morning was the best we’ve ever had and loved the restaurant layout.

Dear Jodie, Thank you for choosing to stay with us at Novotel Brisbane Southbank and for taking the time to share your lovely feedback! We are glad that you enjoyed your stay with us and look forward to you back again soon! Kind regards, Millicent, Sales & Marketing Coordinator

Good stay

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

The room was as expected. Comfortable and well appointed although expensive for the 1 night. Bathroom was odd with the one slider door over shower toilet. And then being able to see legs under sink from bedroom.

Dear Mikala, Thank you for choosing to stay with us at Novotel Brisbane Southbank and for taking the time to share your lovely feedback! I am pleased to let you know that our Corner 'N' Rooms provide a more traditional layout with a bathroom closed off from the bedroom which you may prefer to our standard lay out. We are glad that you enjoyed your stay with us and look forward to you back again soon! Kind regards, Millicent, Sales & Marketing Coordinator

Lovely room with very comfy beds and linen

Customer review rating 3.5/5

Karen J. Couples - Confirmed reviews ALL

Everything was great until we got to the restaurant - the worst experience I think I’ve ever had both at dinner and then a truly scarring one at breakfast. It will be very hard to get good ratings until you sort out the restaurant.

Dear Karen, Thank you for taking the time to tell us about your experience at the Novotel Brisbane South Bank. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that I have shared your comments with our Food & Beverage Manager we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kind regards, Millicent, Sales & Marketing Coordinator

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Other web-users rate our hotel

  • 1,595 reviews 8.7/10 Location
  • 2,394 reviews 8.5/10 Room
  • 2,585 reviews 9.1/10 Service
  • 53 reviews 5.8/10 WiFi
  • 940 reviews 8.3/10 Cleanliness
  • 912 reviews 7.7/10 Comfort
  • 806 reviews 7.9/10 Food
  • 660 reviews 8.5/10 Breakfast

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