Novotel Brisbane South Bank 4.5 stars

Customer review rating (ALL Rating) 4.4/5 5,159 reviews

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Description

Hotel extras

  • Featuring a 20m heated swimming pool, gym and zen terrace

  • The hotel features easy laneway access to the convention centre.

  • In-house restaurant is top traveler rated Spice Central Kitchen & Bar.

  • Each Junior Suite offers a separate lounge and bedroom with great views of Brisbane's suburbs.

  • On-site car parking $38 per car per 24 hours, subject to availability upon arrival

Our accommodation(s)

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Hotel location

Novotel Brisbane South Bank

38 Cordelia St
4101 SOUTH BRISBANE
Australia

GPS:-27.47748, 153.01734

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SPICE CENTRAL KITCHEN & BAR

Journey with the accomplished team to explore the great food markets of the world. Our bright space and lush backdrop surrounds the central show kitchen, where polished techniques infused with modern twists highlight distinctive herb and spice elements.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  5,159 reviews

TripAdvisor Rating  4.5/5  783 reviews

Certificate of excellence 2024

Great Hotel

TripAdvisor rating 5.0/5

rohan s TripAdvisor review

This hotel deserves more than 5 stars! From the warm welcome at check-in to the top-floor room with stunning New Year’s Eve views—everything was perfect. We even received a complimentary bottle of wine! The room was well-equipped. Staff were friendly, and both breakfast and dinner were excellent with plenty of options. No need to pack towels or extras—they’ve thought of everything. We’ll absolutely be back!

Well located

Customer review rating 3.5/5

Amanda Business - Confirmed reviews ALL

Comfortable beds. Good shower. Friendly check in. But no tissues in box, dirty coffee cup with lipstick on it and cups and glasses used but not replaced during stay. When trying to contact housekeeping and reception on arrival - phones all rang out so didn’t bother hoping cups would be replaced next day- but they were not.

Modern, clean, excellent location away from the hustle and bustle of the city, but walkable!

Customer review rating 4.0/5

Thommo Couples - Confirmed reviews ALL

Novotel Southbank is tucked away from the city's main drag, however it is easily walkable to the core of the city across the river. Southbank area on its own has lots of eateries and a buzzing nightlife. The hotel is east to drive to. The hotel facilities are modern and sleek. We found it to be clean and well taken care of. The only gripe we had was the unavailability of bathrobes and slippers in our room. Not too sure if this is the case across the entire hotel. Never got a chance to sample the restaurant but had a decent margarita and coffee before at checking out. Will be back.

Dear Guest, thank you so much for your honest review. We\'re happy to know that you had a pleasant experience when staying with us. In our efforts to minimize our environmental impact, we have implemented a policy of providing certain amenities, such as slippers and disposable toothbrushes, upon request. This enables us to reduce unnecessary waste and contribute to sustainability. We understand that this may differ from what some guests expect, and we sincerely apologise if it caused any inconvenience during your stay. Should you choose to stay with us again, please do not hesitate in contact our team to request any specific amenities you require. We\'re more than happy to assist you. Kind regards. Leticia, Digital Marketing Manager.

Well located

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

Convenient location. But very basic room facilities - not even have plates in the room. Shower gel ran out - asked the front desk to replace, but was not done. So that evening had no shower gel when in the shower ! Also the tissue box was empty for 2 days and no one replaced it until I asked again.

Dear Guest, thank you so much for your honest review. We\'re glad to know that you enjoyed the hotel\'s location. At Novotel, we strive to offer a great experience to our guests, so I made sure to forward your comments to our Housekeeping Manager to review and address the concerns immediately. We hope to have the chance to welcome you back for a more pleasant experience. Kind regards. Leticia, Digital Marketing Manager.

Great location, service and restaurant

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Couldn't fault our stay. Perfect location for going to the Brisbane Convention Centre. Literally 2 minutes walk away. Room was spotless (and I'll admit I'm very fussy and rarely find even the best of places spotless). Lovely evening meal with great service and the buffet breakfast the next day was really great too.

Dear Guest, thank you so much for your glowing review! We\'re thrilled to know that we exceeded your expectations during your stay with us and we hope to welcome you back soon. Kind regards. Leticia, Digital Marketing Manager.

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Other web-users rate our hotel

  • 1,825 reviews 8.9/10 Location
  • 2,778 reviews 8/10 Room
  • 2,667 reviews 8.7/10 Service
  • 64 reviews 3.8/10 WiFi
  • 1,089 reviews 7.5/10 Cleanliness
  • 763 reviews 7.9/10 Breakfast
  • 579 reviews 7.8/10 Amenities
  • 536 reviews 9/10 Vibe

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