Customer review rating (ALL Rating) 3.9/5 304 reviews
Pullman Lubumbashi Grand Karavia
55 Route Du Golf, Quartier Golf, Commune De Lubumbashi
0 LUBUMBASHI
Democratic Repub. of Congo
GPS:-11.655877, 27.454753
Telephone +243 995 555 058
Contact email
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Golf course
Access: 500 m / 0.31 mi 5 min walk
Sports centre
Access: 1 km / 0.62 mi 7 min walk
Zoo
Access: 5 km / 3.11 mi 1 hrs walk / 7 min drive
Racetrack
Access: 5 km / 3.11 mi 45 min walk / 5 min drive
Art and Culture
Access: 12 km / 7.46 mi 15 min drive
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Lake
Access: 300 m / 0.19 mi 2 min walk
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Shopping centre/mall
Access: 500 m / 0.31 mi 5 min walk
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The La Bonne Table restaurant offers à la carte international cuisine, an Express Menu and a generous breakfast which can be enjoyed on the terrace with views of peaceful lake Tshombe.
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Well located. Safe.
Customer review rating 4.0/5
Anonymous Business - Confirmed reviews ALL
Avoid this terrible hotel
TripAdvisor rating 1.0/5
MrB0ndOO7 Couples - TripAdvisor review
Worst Hotel Experience Ever
Customer review rating 0.5/5
Anonymous Business - Confirmed reviews ALL
Dear Habib H., Thank you for taking the time to tell us about your experience at the Pullman Lubumbashi Grand Karavia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We would like to share some important information regarding your review. Lubumbashi’s area is dealing with an important deficit of power supply. SNEL, which is the national electricity company, is facing two important challenges: 1) Due to lack of water in rivers, the hydroelectric power plants are not able to work on their full capacity. 2) 2 out of 3 supplying lines (low and medium voltages) are under reparations and upgrade works. Unfortunately, all this has an impact on our daily operations; on daytime, we have to face too many power failures. Our generators are on their maximum loading capacity but they cannot absorb and compensate our entire needs. Mainly, it creates dysfunctions on air A/C system. Around 7.30 pm, we should normally be back on the national electric network. At that time and after a short of period, temperature in your room should improve. Overnight, power supply should be normal. We are very sorry for these discomforts, and we are continuously looking to find alternatives and improvements to the overall situation. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tina Ciza Sales & Marketing Coordinator PULLMAN LUBUMBASHI GRAND KARAVIA
Well located
Customer review rating 5.0/5
Decent Z. Business - Confirmed reviews ALL
Dear Decent Z., We very much appreciate your comments regarding your stay at the Pullman Lubumbashi Grand Karavia. It is always a pleasure to receive positive feedback. I will share your comments with our team, specially the waitress. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Ciza Sales & Marketing Coord. PULLMAN LUBUMBASHI GRAND KARAVIA
Customer review rating 3.0/5
Anonymous Couples - Confirmed reviews ALL
Dear Gloria N., Thank you for taking the time to tell us about your experience at the Pullman Lubumbashi Grand Karavia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem ( and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tina Ciza Sales & Marketing Coord. PULLMAN LUBUMBASHI GRAND KARAVIA
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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