Pullman Lubumbashi Grand Karavia 5 stars

Customer review rating (ALL Rating) 4.3/5 683 reviews

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Description

Hotel extras

  • Free WIFI throughout the hotel to stay connected

  • 197 rooms with either a view on a lake or on a tropical garden

  • Restaurant with a terrace facing a swimming pool and a Pool Bar, sunbeds, lounges, deckchairs

  • Quiet hotel, close to a 18-hole Golf course, five minutes away from the city center

  • Beauty, Wellness and Massage parlour to treat you to relaxation

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Pullman Lubumbashi Grand Karavia

55 Route Du Golf, Quartier Golf, Commune De Lubumbashi
LUBUMBASHI
Democratic Repub. of Congo

GPS:-11.655877, 27.454753

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA BONNE TABLE

The La Bonne Table restaurant offers à la carte international cuisine, an Express Menu and a generous breakfast which can be enjoyed on the terrace with views of peaceful lake Tshombe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  683 reviews

Customer review rating 4.5/5

Avinash M. Business - Confirmed reviews ALL

Dear Avinash M., Thank you for your feedback. We are pleased to hear that you enjoyed your overall stay. Your comments regarding the initial check-in challenges will be noted for future improvements. Best regards, Vanessa Eshiba Responsable Qualité & RSE - Quality & Sustainability Coordinator +243(0…2

Customer review rating 4.5/5

Bart H. Business - Confirmed reviews ALL

Dear Bart H., Thank you for your kind words regarding the comfort of our rooms, the friendliness of our staff, and our prime location. We are pleased to know that you had an excellent experience during your stay with us. Your feedback inspires our team to maintain high standards. Best regards, Vanessa Eshiba Responsable Qualité & Responsabilité Sociétale de L'entreprise (RSE) - Quality & Sustainability Officer +243(0…2

Customer review rating 3.0/5

Vusi M. Business - Confirmed reviews ALL

Dear Vusi M., Thank you for sharing your concerns regarding your recent experience at our hotel. We are committed to maintaining high standards of service, and I regret that your expectations were not met during your stay. Your feedback regarding staff training will be taken into consideration as we strive for improvement. Best regards, Vanessa Eshiba Responsable Qualité & RSE - Quality & Sustainability Coordinator +243(0…2

Customer review rating 5.0/5

Michael A. Solo - Confirmed reviews ALL

Dear Michael A., Thank you for your kind words regarding your stay at Pullman Lubumbashi Grand Karavia. We are thrilled to hear that you found our hotel fantastic. Your positive feedback is greatly appreciated and motivates our team to continue delivering exceptional service. Best regards, Vanessa Eshiba Responsable Qualité & Responsabilité Sociétale de L'entreprise (RSE) - Quality & Sustainability Officer +243(0…2

Customer review rating 3.5/5

Roger K. Couples - Confirmed reviews ALL

Dear Roger K., Thank you for taking the time to share your feedback regarding your recent stay at Pullman Lubumbashi Grand Karavia. I am pleased to hear that you found our staff to be professional, particularly Ruth, and that you appreciated the daily cleaning of your room. I would like to address your concerns regarding the currency options during booking. While we currently accept only USD and Euro, I understand how this can cause unexpected costs. Your suggestion to include Congolese franc as a payment option is appreciated and will be taken into consideration for future improvements. Regarding the issue of cigarette smoke entering your room, I apologize for the inconvenience this caused. Our hotel maintains a strict non-smoking policy, and I am glad to hear that the situation was addressed during your stay. We strive to ensure a comfortable environment for all our guests. We are grateful for your recommendation and hope to welcome you back in the future for an even better experience. Best regards, Vanessa Eshiba Responsable Qualité & Responsabilité Sociétale de L'entreprise (RSE) - Quality & Sustainability Officer +243(0…2

Other web-users rate our hotel

  • 80 reviews 8.1/10 Location
  • 134 reviews 6/10 Room
  • 277 reviews 8.6/10 Service
  • 6 reviews 8.8/10 WiFi
  • 59 reviews 7.2/10 Breakfast
  • 52 reviews 5.5/10 Comfort
  • 48 reviews 5.8/10 Amenities
  • 40 reviews 7.4/10 Cleanliness

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