Pullman Lubumbashi Grand Karavia 5 stars

Customer review rating (ALL Rating) 4.1/5 674 reviews

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Pullman Lubumbashi Grand Karavia - Image 1
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55 Route Du Golf, Quartier Golf, Commune De Lubumbashi, 0 LUBUMBASHI, Democratic Repub. of Congo

Description

Hotel extras

  • Free WIFI throughout the hotel to stay connected

  • 197 rooms with either a view on a lake or on a tropical garden

  • Restaurant with a terrace facing a swimming pool and a Pool Bar, sunbeds, lounges, deckchairs

  • Quiet hotel, close to a 18-hole Golf course, five minutes away from the city center

  • Beauty, Wellness and Massage parlour to treat you to relaxation

Our accommodation(s)

Hotel location

Pullman Lubumbashi Grand Karavia

55 Route Du Golf, Quartier Golf, Commune De Lubumbashi
0 LUBUMBASHI
Democratic Repub. of Congo

GPS:-11.655877, 27.454753

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA BONNE TABLE

The La Bonne Table restaurant offers à la carte international cuisine, an Express Menu and a generous breakfast which can be enjoyed on the terrace with views of peaceful lake Tshombe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  674 reviews

TripAdvisor Rating  4.5/5  341 reviews

Certificate of excellence 2023

Well located

Customer review rating 3.0/5

Eddie Families - Confirmed reviews ALL

Room services was always late when it came to cleaning the room. Lift was broken.

Dear Eddie, we appreciate your feedback. We apologize for the delay in room cleaning and the inconvenience caused by the broken lift. Your concerns have been noted and will be addressed accordingly. We hope to welcome you again at Pullman Lubumbashi Grand Karavia. Best regards. Pullaman Lubumbashi Grand Karavia.

Great location/ Good stay

Customer review rating 5.0/5

Marta Business - Confirmed reviews ALL

Staff was always very helpful. Hotel always looking very clean.

Dear Marta, Thank you for your positive review! We are delighted that you enjoyed our great location and had a good stay with us. Our team is committed to maintaining a high level of cleanliness and providing helpful service. We hope to welcome you back soon. Best regards, Pullman Lubumbashi Grand Karavia.

Good stay

Customer review rating 4.5/5

Désiré I. Business - Confirmed reviews ALL

This time was great

Dear Desire I. Kabale, We very much appreciate your comments regarding your stay at the Pullman Lubumbashi Grand Karavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Nicolas Lerat General Manager/Directeur Général Pullman Lubumbashi Grand Karavia

In need of some TLC

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

It's obvious that the Pullman Lubumbashi has seen better days. The elevator did not work a single time during my 3-day stay and I had to use the service elevator each time. There was also no mini fridge in my room which was very annoying. In general, the hotel is in need of upkeep and renovations.

Dear Alisa, We appreciate your feedback regarding your recent stay at Pullman Lubumbashi. We sincerely apologize for the inconvenience you experienced with the elevator and the lack of a mini-refrigerator in your room. We would like to inform you that the refurbishment of our elevators is in progress, we promise you will notice a change during your next stay. Regarding the mini-fridge, we are very sorry to hear that you were not given this information on your arrival, as we received a booking request for a classic room, which does not contain a mini-fridge. For your next stay, please do not hesitate to contact reception with your concerns and we will try to find a solution. Thank you for bringing these issues to our attention. Best regards, Pullman Lubumbashi Grand Karavia

5 star in the heart of Africa

Customer review rating 5.0/5

Gregory D. K. Solo - Confirmed reviews ALL

Out of this world decor, service and environment. A true tropical paradise, amazing food , the place to go if you want to put your feet up and relax. From the front desk to the waitrons you will get treated like royalty.

Dear Gregory D. K., Thank you for your kind words about our hotel. We are thrilled to hear that you enjoyed our decor, service, and food. Our team strives to provide a royal treatment to all our guests. We hope to welcome you back soon. Best regards, Pullman Lubumbashi Grand Karavia

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Other web-users rate our hotel

  • 94 reviews 9.3/10 Location
  • 235 reviews 4.7/10 Room
  • 375 reviews 8.7/10 Service
  • 12 reviews 8.1/10 WiFi
  • 90 reviews 4.8/10 Amenities
  • 85 reviews 4.2/10 Comfort
  • 67 reviews 5.9/10 Cleanliness
  • 62 reviews 8.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.