Pullman Lubumbashi Grand Karavia

Pullman Lubumbashi Grand Karavia 5 stars

Customer review rating (ALL Rating) 3.9/5 315 reviews

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Hotel extras

  • Free WIFI throughout the hotel to stay connected

  • 197 rooms with either a view on a lake or on a tropical garden

  • Restaurant with a terrace facing a swimming pool and a Pool Bar, sunbeds, lounges, deckchairs

  • Quiet hotel, close to a 18-hole Golf course, five minutes away from the city center

  • Beauty, Wellness and Massage parlour to treat you to relaxation

ALLSAFE approved hotel

Hotel location

Pullman Lubumbashi Grand Karavia

55 Route Du Golf, Quartier Golf, Commune De Lubumbashi
LUBUMBASHI
Democratic Repub. of Congo

GPS:-11.655877, 27.454753

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

LA BONNE TABLE

The La Bonne Table restaurant offers à la carte international cuisine, an Express Menu and a generous breakfast which can be enjoyed on the terrace with views of peaceful lake Tshombe.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.9/5  315 reviews

TripAdvisor Rating  4.5/5  318 reviews

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

There was no fridge in the room. Couldn’t have anything cold.

Dear Gloria N., Thank you for taking the time to tell us about your experience at the Pullman Lubumbashi Grand Karavia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem ( and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tina Ciza Sales & Marketing Coord. PULLMAN LUBUMBASHI GRAND KARAVIA

Great hotel, people, food was great, great outside retreats, everyone is first class! Beautiful place to stay! I’m from Louisiana, USA NEW ORLEANS. Will be back!

Customer review rating 5.0/5

Jarvis G. Business - Confirmed reviews ALL

Love everything about this hotel!

Dear Jarvis Pernell G., We very much appreciate your comments regarding your stay at the Pullman Lubumbashi Grand Karavia. It is always a pleasure to receive positive feedback. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina CIZA Sales & Marketing Coord. PULLMAN LUBUMBASHI GRAND KARAVIA

Well located

Customer review rating 4.0/5

Fleury K. Business - Confirmed reviews ALL

The experience was very good, but there was an issue with the Air conditioning not working properly.

Dear Fleury K., We very much appreciate your comments regarding your stay at the Pullman Lubumbashi Grand Karavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We are very sorry to read the disturbances caused by the air conditionning unit in your room and not being immediately informed as we would have been able to send a technician and have it repaired in no time for you to fully enjoy your stay, for a future occasion please do not hesitate to contact our réception desk for anything we may do for you to fully enjoy your stay among us. Lubumbashi’s area is dealing with an important deficit of power supply. SNEL, which is the national electricity company, is facing two important challenges: 1) Due to lack of water in rivers, the hydroelectric power plants are not able to work on their full capacity. 2) 2 out of 3 supplying lines (low and medium voltages) are under reparations and upgrade works. Unfortunately, all this has an impact on our daily operations; on daytime, we have to face too many power failures. Our generators are on their maximum loading capacity but they cannot absorb and compensate our entire needs. Mainly, it creates dysfunctions on air A/C system. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina CIZA Sales & Marketing Coord. PULLMAN LUBUMBASHI GRAND KARAVIA

Good stay

Customer review rating 3.5/5

Hich Business - Confirmed reviews ALL

Must improve: TV, restaurant overpriced

Dear Hicham S., Thank you for taking the time to tell us about your experience at the Pullman Lubumbashi Grand Karavia. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that your comments have been taken onboard and revised by the entire Management team, and we are taking the appropriate measures to address the problem (reservation office, room equipment, ...) and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tina CIZA Sales & marketing Coord. PULLMAN LUBUMBASHI GRAND KARAVIA

Very good

Customer review rating 5.0/5

Mohammed F. M. Business - Confirmed reviews ALL

As always very good

Dear Farouk m., We very much appreciate your comments regarding your stay at the Pullman Lubumbashi Grand Karavia. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff, specially Franck, Paul, Eugenie as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tina Ciza Sales & Marketing Coord. PULLMAN LUBUMBASHI GRAND KARAVIA

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Other web-users rate our hotel

  • 44 reviews 9.8/10 Location
  • 103 reviews 4.1/10 Room
  • 151 reviews 7.5/10 Service
  • 19 reviews 3.8/10 WiFi
  • 59 reviews 5.7/10 Food
  • 39 reviews 5.6/10 Cleanliness
  • 38 reviews 2.9/10 Comfort
  • 34 reviews 4/10 Amenities

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