Pullman Lubumbashi Grand Karavia 5 stars

Customer review rating (ALL Rating) 4.2/5 710 reviews

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Description

Hotel extras

  • Free WIFI throughout the hotel to stay connected

  • 197 rooms with either a view on a lake or on a tropical garden

  • Restaurant with a terrace facing a swimming pool and a Pool Bar, sunbeds, lounges, deckchairs

  • Quiet hotel, close to a 18-hole Golf course, five minutes away from the city center

  • Beauty, Wellness and Massage parlour to treat you to relaxation

Our accommodation(s)

Hotel location

Pullman Lubumbashi Grand Karavia

55 Route Du Golf, Quartier Golf, Commune De Lubumbashi
LUBUMBASHI
Democratic Repub. of Congo

GPS:-11.655877, 27.454753

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA BONNE TABLE

The La Bonne Table restaurant offers à la carte international cuisine, an Express Menu and a generous breakfast which can be enjoyed on the terrace with views of peaceful lake Tshombe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  710 reviews

Customer review rating 5.0/5

Adamson N. Business - Confirmed reviews ALL

I enjoyed my stay there

Dear Adamson N., Thank you for your positive feedback regarding your stay at Pullman Lubumbashi Grand Karavia. We are delighted to hear that you found your experience comfortable and enjoyable. Your satisfaction is our priority, and we hope to welcome you back soon. Best regards, Vanessa Eshiba Responsable Qualité & Responsabilité Sociétale de L'entreprise (RSE) - Quality & Sustainability Officer +243(0…2

Customer review rating 3.5/5

Susanna C. G. Business - Confirmed reviews ALL

All was well except the aircon in my room was not really working. Your breakfast is not up to standard for a 5 star. The cold buffet is excellent; the bread and pastries are very good. You hot buffet do not cater for foreign guests. Unfortunately, it did not look appealing and tasteless. The meat they served was dry and the bacon did not look clean. The same food gets served everyday there is no variety.

Dear Susanna C. G., Thank you for taking the time to share your feedback regarding your recent stay at Pullman Lubumbashi Grand Karavia. We appreciate your kind words about our staff, and I will ensure that your commendations are conveyed to Fabrice, Gloria, Nadine, Jessy, Jenny, Serah, Lee Augustin, Gustave, Lea, Daniel, and Narcisse. I am sorry to learn about the issues you experienced with the air conditioning in your room and the breakfast offerings. Your comments regarding the hot buffet have been noted, particularly concerning the variety and presentation. We strive to provide a diverse dining experience that caters to all our guests, and your insights will help us enhance our services to better meet expectations. Thank you for bringing these matters to our attention. We value your feedback and hope to have the opportunity to welcome you back in the future for an improved experience. Best regards, Vanessa Eshiba Responsable Qualité & Responsabilité Sociétale de L'entreprise (RSE) - Quality & Sustainability Officer +243(0…2

Customer review rating 4.5/5

Sarah E. Business - Confirmed reviews ALL

The staff were exceptional—especially Mr. Narcisse at the reception, both Daniels, the ladies at the front desk, and the restaurant team. Everyone was extremely welcoming and always greeted us with a smile

Dear Sarah E., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that our team, particularly Mr. Narcisse and the reception staff, made your experience memorable. Your feedback is greatly appreciated and inspires us to continue delivering exceptional service. Best regards, Vanessa Eshiba Responsable Qualité & Responsabilité Sociétale de L'entreprise (RSE) - Quality & Sustainability Officer +243(0…2

Customer review rating 5.0/5

Craig S. Business - Confirmed reviews ALL

Great stay frriendly and helpfull staff

Dear Craig S., Thank you for your positive feedback regarding your recent stay with us. We are pleased to hear that you found our staff friendly and helpful. Your kind words inspire us to continue providing excellent service. Best regards, Vanessa Eshiba Responsable Qualité & Responsabilité Sociétale de L'entreprise (RSE) - Quality & Sustainability Officer +243(0…2

Customer review rating 4.0/5

Boika M. Business - Confirmed reviews ALL

Positive : comfortable stay Area to be improved : no gym room

Dear Boika M., Thank you for your positive feedback regarding your comfortable stay. We appreciate your suggestion about the gym facilities, as guest input is invaluable for us to enhance our services. We hope to welcome you back in the future. Best regards, Vanessa Eshiba Responsable Qualité & Responsabilité Sociétale de L'entreprise (RSE) - Quality & Sustainability Officer +243(0…2

Other web-users rate our hotel

  • 81 reviews 9.1/10 Location
  • 147 reviews 6.1/10 Room
  • 284 reviews 8.4/10 Service
  • 7 reviews 8.7/10 WiFi
  • 67 reviews 8.1/10 Breakfast
  • 54 reviews 5.5/10 Amenities
  • 49 reviews 6.2/10 Comfort
  • 41 reviews 7.9/10 Cleanliness

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