Pullman Lubumbashi Grand Karavia 5 stars

Customer review rating (ALL Rating) 4.3/5 684 reviews

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Description

Hotel extras

  • Free WIFI throughout the hotel to stay connected

  • 197 rooms with either a view on a lake or on a tropical garden

  • Restaurant with a terrace facing a swimming pool and a Pool Bar, sunbeds, lounges, deckchairs

  • Quiet hotel, close to a 18-hole Golf course, five minutes away from the city center

  • Beauty, Wellness and Massage parlour to treat you to relaxation

Our accommodation(s)

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Room 1

Hotel location

Pullman Lubumbashi Grand Karavia

55 Route Du Golf, Quartier Golf, Commune De Lubumbashi
LUBUMBASHI
Democratic Repub. of Congo

GPS:-11.655877, 27.454753

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

LA BONNE TABLE

The La Bonne Table restaurant offers à la carte international cuisine, an Express Menu and a generous breakfast which can be enjoyed on the terrace with views of peaceful lake Tshombe.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  684 reviews

Customer review rating 4.5/5

Glody G. Business - Confirmed reviews ALL

Dear Glody G., Thank you for your kind words regarding your recent stay at Pullman Lubumbashi Grand Karavia. We are delighted to hear that you found our staff helpful and enjoyed the food and location. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Vanessa Eshiba Responsable Qualité & RSE - Quality & Sustainability Coordinator +243(0…2

Customer review rating 4.5/5

Daril A. Business - Confirmed reviews ALL

Dear Daril A., Thank you for taking the time to share your positive feedback regarding your recent stay at Pullman Lubumbashi Grand Karavia. We are delighted to hear that you enjoyed our excellent customer service and the delicious dishes offered at our hotel. It is wonderful to know that Jenny from our room service team made a significant impact on your experience with her multilingual skills. We appreciate your comments about the gym facility. While we strive to provide our guests with convenient access to fitness options, we also understand the challenges you faced at the neighboring gym. Your feedback is invaluable as we continuously seek ways to enhance our guests' experiences. We will review this matter further to ensure a smoother process in the future. Thank you once again for your kind words, and we look forward to welcoming you back on your next visit. Best regards, Vanessa Eshiba Responsable Qualité & RSE - Quality & Sustainability Coordinator +243(0…2

Customer review rating 4.5/5

Nkome/luc M. Couples - Confirmed reviews ALL

Cher Nkome/Luc M., Nous vous remercions pour vos commentaires positifs concernant le confort de notre établissement et l'amabilité de notre personnel. Votre satisfaction est notre priorité et vos retours sont précieux pour nous. Cordialement, Vanessa Eshiba Responsable Qualité & RSE - Quality & Sustainability Coordinator +243(0…2

Customer review rating 4.5/5

Yori M. Business - Confirmed reviews ALL

Dear Yori M., Thank you for taking the time to share your positive experience at Pullman Lubumbashi Grand Karavia. We are delighted to hear that you found our environment peaceful and our rooms comfortable and clean. It is also gratifying to know that our staff provided you with courteous and professional service. We appreciate your kind words regarding the varied breakfast and the beautiful lake views. Your satisfaction is our priority, and we look forward to welcoming you back on your next visit to Lubumbashi. Best regards, Vanessa Eshiba Responsable Qualité & RSE - Quality & Sustainability Coordinator +243(0…2

Customer review rating 3.5/5

Ian K. Business - Confirmed reviews ALL

Dear Mr Ian K., Thank you for your feedback regarding your recent stay. We are sorry to hear that your experience at the reception did not meet your expectations. Please accept our sincere apologies for the inconvenience caused. Your comments have been shared with the relevant team so that we can improve the quality of our service. We are, however, delighted to know that you enjoyed the service provided by our restaurant team. It is also wonderful to hear that our staff's ability to communicate in both English and Swahili made your stay more comfortable. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much-improved experience from the moment you arrive. Best regards, Léa Kaseng Guest Experience +243(0…5

Other web-users rate our hotel

  • 75 reviews 8.8/10 Location
  • 130 reviews 6.4/10 Room
  • 278 reviews 8.7/10 Service
  • 6 reviews 8.3/10 WiFi
  • 58 reviews 7.3/10 Breakfast
  • 54 reviews 6.5/10 Comfort
  • 40 reviews 6.6/10 Cleanliness
  • 11 reviews 8.7/10 Pool

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