Pullman Lubumbashi Grand Karavia Hotel 5 stars

My stay in karavia was good

Very disappointing stay. Room was really smelly due to humidity and no way to get fresh air in. Needed to have room key card re-coded every day

Yes, my stay was good , only one proposition: must change the Window curtains, it has been there for a long Time and Rooms look alike since long time, and not clean proprely ,the Smell in the corridor were very bad ....hope it will be improve next time ... thank you for your attention

The hotel in itself is good, the rooms are clean but some lighting (light bulbs) were not working, some staff members are just flat out rude while others will go the extra mile to make sure that your stay is as comfortable as possible, the check-in, checkout process is kind of slow so more staff should be at reception otherwise it's a nice hotel.

Was a surprise never expected to get a hotel like that.

Wifi never worked, only few days and that too intermittently Each day I used to get locked out of my room and had to reboot the keys at the reception One day drinking water was not provided, was finally given after multiple follow ups Next day soap was not provided Next day hand towel was not provided

I enjoy the environment of the Pullman in Lubumbashi. However, I was not comfortable during my stay. The room was extremely warm, making it difficult to sleep. Unfortunately, the windows could not be opened. The staff said the AC had a malfunction and was being repaired, but it was not fixed during my stay.

Everything was excellent (staff from reception to restaurant and bar) except that the carpet needs to be changed

Enjoyed the staff at the Pullman Lubumbashi. The WiFi was very unreliable. The building suffers from a lot of water damage. The lobby ceiling leaks and my room had water damage near the window. The mattress was low quality.

A fantastic place to be in with variates of food and drinks to choose from. A conducive atmosphere for all and a cool breeze from the river. I love it at pullsman.

This Hotel is the definition of overpriced Poor Hotel Service! The only exception is a gentleman by the name of Yves at Reception. The Hotel runs a scheme by charging to iron your clothes, and does not provide any iron or board in the room, forcing you to use their service. The Only problem is that you might wait up to one hour to get your shirt back, and be late for meetings. Poor quality of food! I have had better meals on Mining sites in Congo. Poor response to room service after 06.00 PM. The Air-con does not work. The list goes on... In Conclusion, this place should not be called a Pullman Hotel

It was great

Very comfortable and spacious rooms, staff kind and caring, very good wifi internet connexion to be secured, excellent diversified breakfast with 100% natural juice. good TV program in french and english

While my visit at Pullman Lubumbashi Grand Karavia I wa pleased by all your services: particulary your prompt,good accommodation,the area i very calm,quiet and the security is at the top one, I keep it in my mind,all my heart wonderful,perfect place in Katanga I spent good times I wish you to keep the same standard level

The experience was memorable. Only challenges was fluctuating internet connection at times.