ibis Aktobe

Customer review rating (ALL Rating) 4.7/5 154 reviews

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Description

Hotel extras

  • First and only international brand hotel in Aktobe city

  • 5 minutes far from the biggest shopping mall of Aktobe city

  • The hotel with the highest number of rooms in the city

  • At the city center

  • Newest and most modern hotel in the city

Our accommodation(s)

Hotel location

ibis Aktobe

5 Otegen Seitov
030000 AKTOBE
Kazakhstan

GPS:50.290412, 57.1892345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property

74 Urban Food

Restaurant of local and international cuisine, perfect breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  154 reviews

TripAdvisor Rating  5.0/5  5 reviews

Bad stay

Customer review rating 1.5/5

Yerzhan U. Business - Confirmed reviews ALL

It was a small room and in front of railway, so train was moving every hour. Could not sleep at all.

Reliable Ibis Experience

Customer review rating 5.0/5

Sergei Business - Confirmed reviews ALL

What you would expect from an Ibis - and a bit more

Ibis Aktobe, Kazakhstan - Clean rooms but a really poor breakfast.

Customer review rating 3.0/5

S. M. Business - Confirmed reviews ALL

I highly recommend Ibis managers to pay attention to that hotel. I stayed there one week. Food for breakfast always finished at 9:30. Explanation was fun: it is too many gests today it is why all finished.... You can see my experience with Ibis hotels over the World but I have never met something like there.

Disappointing Experience with Promised Benefits

Customer review rating 3.5/5

Oraz G. Solo - Confirmed reviews ALL

I recently stayed at Ibis Aktobe and was quite disappointed with my experience. Prior to my stay, I received an email stating that if I registered online, I would receive a compliment. However, upon arrival, the hotel staff seemed completely unaware of this offer and made me feel foolish for even mentioning it. Their dismissive attitude was quite frustrating. Additionally, I was informed that there would be a discount available at the hotel restaurant for ALL - Accor Live Limitless members. Unfortunately, this discount was not honored during my stay, which added to my overall dissatisfaction. I hope the management can address these issues and ensure that their staff is better informed about ongoing promotions to avoid such inconveniences for future guests.

Well located

Customer review rating 4.0/5

Yelaman Couples - Confirmed reviews ALL

Location is good. Breakfast is tasty. But the room is a bit small)

Уважаемый Yelaman, Спасибо, что уделили время и оставили отзыв. Очень приятно, что отдых у нас вам запомнился и понравился. Мы будем ждать новых встреч с вами! С наилучшими пожеланиями, Команда ibis hotel Актобе,

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Other web-users rate our hotel

  • 71 reviews 8.7/10 Location
  • 146 reviews 6.6/10 Room
  • 161 reviews 9.2/10 Service
  • 105 reviews 9/10 Breakfast
  • 77 reviews 9.4/10 Cleanliness
  • 60 reviews 4.3/10 Comfort
  • 46 reviews 9/10 Food
  • 35 reviews 9.3/10 Vibe

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