ibis Aktobe

Customer review rating (ALL Rating) 4.6/5 190 reviews

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Description

Hotel extras

  • First and only international brand hotel in Aktobe city

  • 5 minutes far from the biggest shopping mall of Aktobe city

  • The hotel with the highest number of rooms in the city

  • At the city center

  • Newest and most modern hotel in the city

Our accommodation(s)

Hotel location

ibis Aktobe

5 Otegen Seitova
30000 AKTOBE
Kazakhstan

GPS:50.290412, 57.1892345

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

74 Urban Food

Restaurant of local and international cuisine, perfect breakfast.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  190 reviews

TripAdvisor Rating  5.0/5  4 reviews

Good stay

Customer review rating 5.0/5

Daniyar Business - Confirmed reviews ALL

Great approach for those who do Ramadan

Great experience

Customer review rating 5.0/5

Daniyar Business - Confirmed reviews ALL

Stuff at reception already had my key ready. Polite and perfect.

Dear Daniyar R., We very much appreciate your comments regarding your stay at the ibis Aktobe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Hotel Aktobe team

Great location, excellent staff

Customer review rating 4.5/5

Alexey Families - Confirmed reviews ALL

Good location , friendly and professional stagg, clean and well heated room, comfortable bed. Pets are allowed which is a really great option.

Kazakhstan Road Trip Rest Day

Customer review rating 4.5/5

Mj Couples - Confirmed reviews ALL

Desperately in need of a pit stop on our road trip across Kazakhstan the Ibis Hotel in Aktobe delivered exactly what we needed, comfortable room, friendly staff with a bar & restaurant to help us refuel for the next leg...

Dear Mark William J., We very much appreciate your comments regarding your stay at the ibis Aktobe. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yekaterina Kazakova Reservation Agent

Really disappointed

Customer review rating 2.0/5

Gu Business - Confirmed reviews ALL

When I was planning my business trip to Aktobe, my employer proposed to stay in Dastan hotel, but I decided to stay in Ibis cause wanted to see how is the hotel itself. I arrived the hotel at night and was really tired of my flight. When I entered the room, it was awfully smoky that I couldn’t even breathe. When I called receptionist asking to change my room, I was asked to come downstairs 🙄 (I was really tired). When I finally got a normal room, I found out that there is no water and I need to go to the hallway for the water. There was a note that it’s made in purpose of caring the nature, but in my opinion it’s done in order to save money. Also was disappointed with the Kazakh lady who was replacing the bartender. Not comfortable stay at all. Will I come again? Definitely not.

Уважаемая Gulnur U.,! Благодарим Вас за оставленный отзыв. Мы понимаем как важен для наших гостей безупречный сервис и положительные впечатления от проживания. . Будьте уверены, что все необходимые меры будут приняты для того, чтобы подобного не повторилось! С наилучшими пожеланиями, Команда ibis hotel Актобе

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Other web-users rate our hotel

  • 96 reviews 8.1/10 Location
  • 215 reviews 6.8/10 Room
  • 191 reviews 9/10 Service
  • 13 reviews 8.7/10 WiFi
  • 133 reviews 8.7/10 Breakfast
  • 93 reviews 9.1/10 Cleanliness
  • 91 reviews 5/10 Comfort
  • 46 reviews 9.4/10 Vibe

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