Novotel Jumeirah Village Triangle

Customer review rating (ALL Rating) 3.6/5 368 reviews

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Description

Hotel extras

  • Iconic 4 star hotel

  • Proximity to EXPO City and Dubai airports

  • Kids Aqua Park on site

Our accommodation(s)

Hotel location

Novotel Jumeirah Village Triangle

B1 Joory Street District 3, PO Box 450763, Jumeirah Village Triangle
450763 DUBAI
United Arab Emirates

GPS:25.04167, 55.18795

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Thyme

Start your day with fresh, nutritious food in our bright, airy surroundings. Lunch can be a lazy affair, or simply a crisp salad while you work. Dinner is served as night falls across the city with fragrant favourites to your table.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.6/5  368 reviews

Excellent Choice for Family Vacation

Customer review rating 4.5/5

Sp Families - Confirmed reviews ALL

Had a wonderful stay at the hotel, the room is very spacious and maintained well, breakfast food has good options and the best part is, the hotel has a waterpark for kids. The only things to improve are the room's shower water pressure and water temperature (which is too hot for use), and the aqua park water temperature being extremely cold for comfort.

Dear Syafee P., We very much appreciate your comments regarding your stay at the Novotel Jumeirah Village Triangle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Amazing Hotel.

Customer review rating 5.0/5

Kate Families - Confirmed reviews ALL

The hotel, staff and experience from start to end was a pleasure. The morning staff in the dining room were exceptionally polite, friendly and very accommodating. The head chef was a friendly face to make sure that all guest were happy with the food provided and welcomed any suggestions and changes to the menu if it was to enhance the experience to suit all pallets. A couple of the service staff went above and beyond to make sure everything was catered for. Have to say it was a delight to come to the dining room in the morning with the courtesy shown by staff from checking in for breakfast. I can only say that I could find very little fault in any of the services provided by Novotel. The rooms were clean and a daily service of towels were provided. The location was perfect for family to call to visit from their homes in Dubai. I will recommend Novotel to many of my friends, who visit Dubai as it provided a very service and warm and pleasant experience. Not able to remember names of the dining staff, but they are an asset to the Hotel Novotel jvt and should be commended for their service and friendly performance to all guests who stay at the hotel. Many thanks and will definitely be planning a trip again shortly. Reasonable prices for such a great experience.

Dear Kate K., We very much appreciate your comments regarding your stay at the Novotel Jumeirah Village Triangle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Good stay

Customer review rating 5.0/5

Moh O. Business - Confirmed reviews ALL

Dear Hotel Team, I would like to extend my heartfelt thanks to the entire staff for the wonderful hospitality during my stay. A special shoutout to Mohammed, Marwan, and Tarek for their exceptional service and warm welcome. Your efforts made my experience truly memorable, and I appreciate everything you did to make me feel at home. Thank you once again! Best regards, Moh O.

Dear Moh O., We very much appreciate your comments regarding your stay at the Novotel Jumeirah Village Triangle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Terrible will never stay there again

Customer review rating 0.5/5

Avoid Couples - Confirmed reviews ALL

Nearly every day a different issue

Dear David H., Thank you for taking the time to tell us about your experience at the Novotel Jumeirah Village Triangle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

Good stay overall.

Customer review rating 4.0/5

Bridgette S. Couples - Confirmed reviews ALL

The staff were so helpful and polite. Design of rooms could be improved.

Dear Bridgette S., We very much appreciate your comments regarding your stay at the Novotel Jumeirah Village Triangle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Other web-users rate our hotel

  • 511 reviews 6.9/10 Location
  • 1,678 reviews 7.6/10 Room
  • 3,567 reviews 8.7/10 Service
  • 24 reviews 5.4/10 WiFi
  • 858 reviews 6.8/10 Cleanliness
  • 598 reviews 8.3/10 Breakfast
  • 436 reviews 9.1/10 Vibe
  • 102 reviews 9.5/10 Wellness Area

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