Novotel Jumeirah Village Triangle

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Novotel Jumeirah Village Triangle

Customer review rating (ALL Rating) 4.2/5 71 reviews

Novotel Jumeirah Village Triangle
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Description

Our accommodation(s)

Hotel location

Novotel Jumeirah Village Triangle

B1 Joory Street District 3, PO Box 450763, Jumeirah Village Triangle
450763 DUBAI
United Arab Emirates

Tel: +971 600 532220

  • By plane

    DUBAI INTL AIRPORT At 42km / 26.1 miles

GPS:25.04167, 55.18795

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms

THYME

Start your day with fresh, nutritious food in our bright, airy surroundings. Lunch can be a lazy affair, or simply a crisp salad while you work. Dinner is served as night falls across the city with fragrant favourites to your table.

Our guest reviews for
Novotel Jumeirah Village Triangle

100% genuine reviews from our guests

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ALL Rating  4.2/5  71 reviews

Comfortable stay

Customer review rating 5.0/5

Phil V. Couples - Confirmed reviews ALL

We were new grandparents looking for somewhere close to Springs for two weeks. The Novotel at Jumeirah Village Triangle was ideal location for us and was a good price. We had a deluxe room with walk-in shower. The room was very spacious, well equipped and the bed was comfortable. The quality and range of breakfast was very good.

New and modern hotel and amazing rooms and the pool

Customer review rating 5.0/5

Paul Friends - Confirmed reviews ALL

Alisha from reception was good and made a smooth wonderful checkin explained all the benefits we love to stay again

Good stay and comfortable

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

I lived here for 15 days and extend 2 more days....last two days unsatisfied by the housekeeping staff because they not came to make the bed last two days . Don't know why and water water also finish every time .

Enjoyed our stay

Customer review rating 5.0/5

Kumbirayi W. M. Families - Confirmed reviews ALL

We had a great experience during our stay. Staff were very helpful especially Dani. Thank you very much.

Dear Kumbirayi, Thank you for staying with us at Novotel Jumeirah Village Triangle. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for your compliments to Dani. We look forward to your next visit. Sincerely, Novotel JVT Team

Relaxing stay, child-friendly hotel.

Customer review rating 4.5/5

Jr Families - Confirmed reviews ALL

Overall stay was superb. Staffs were nice and friendly. My only concern was your children's pool. It would be better if that part is also thermoregulated because the water is too cold for small children to play with.

Dear Herminio, Thank you for staying with us and for taking the time to share your feedback. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address these problems and prevent future occurrence. We sincerely apologize for the inconveniences caused. Thank you once again and we look forward to welcoming you again soon. Sincerely, Novotel JVT Team

Overall it’s Good, but the balcony in the room Must have a screen filter to prevent insects from coming inside the room!!

Customer review rating 3.5/5

Sara A. M. Solo - Confirmed reviews ALL

It was a short and overall an okay stay.

Dear Sara, Thank you for staying with us at Novotel Jumeirah Village Triangle. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to your next visit. Sincerely, Novotel JVT Team

amazing experience !

Customer review rating 4.5/5

Rajan D. Couples - Confirmed reviews ALL

we were extremely happy with the ambience, food and stay ... Thank you Royson !

Dear Rajan, Thank you for staying with us at Novotel Jumeirah Village Triangle. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Rest assured that your review will be shared to Royson. For sure he will be happy to hear from you. We look forward to your next visit. Sincerely, Novotel JVT Team

Good location for Expo visit and JLT area

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Thanks to Christopher, Mr Ayoub, Marwan and Ola for making the remaining of our stay comfortable and privileged despite some struggles during the first 1-2 days.

Dear Yew, Thank you for staying with us at Novotel Jumeirah Village Triangle. Again we are sincerely sorry for the inconveniences and we do appreciate your kind understanding. We will definitely share your review to the team especially to Chris, Ayoub, Marwan and Ola. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We look forward to welcoming you again soon. Sincerely, Novotel JVT Team

Good stay but bad front desk experience (reception)

Customer review rating 3.5/5

Mahmood A. A. Families - Confirmed reviews ALL

I had a good stay however the receptionists are not willing to help in any matter and they always make you feel like they are busy and you are not important, like you have not paid for your stay (basically they were unfriendly and arrogant) not all for sure but the ones that i have dealt with (3-4 receptionists)

Dear Adel, Thank you for taking the time to share with us your feedback. We are sorry that your experience with the Front Office did not meet your expectations, please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Rest assured that the team will take appropriate measures to address these problems and prevent future occurrence. Thank you once again and we look forward to welcome you again soon. Sincerely, Novotel JVT Team

Was best till I review again the prices I have Fazaa card & still not get the sapcial rate

Customer review rating 2.5/5

Fatma A. Families - Confirmed reviews ALL

I was checked the prices & really I upset & change to other

Dear Fatma, Thank you for taking the time to share with us your feedback. We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address these problems and prevent future occurrence. We hope to have the opportunity to welcome you back and serve you better in the future. Sincerely, Novotel JVT Team

wonderful stay

Customer review rating 5.0/5

Loway A. A. Families - Confirmed reviews ALL

The hotel was clean, neat and sanitary. It was best services I have ever gotten. It's the best stay for family, Adults and kids will enjoy a lot in this hotel.

Dear Loway, Thank you for staying with us at Novotel Jumeirah Village Triangle. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to your next visit. Sincerely, Novotel JVT Team

Bad location , hard to get a taxi and nothing around the area ,no restaurant

Customer review rating 3.0/5

Tine Couples - Confirmed reviews ALL

Towels are always incomplete .some days we only got 2 hand towel n 1 bath towel .and some days we got only 2 bath towel n no foot towel , we never had a face towel .

Dear Christine, Thank you for taking the time to share with us your feedback. We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address these problems and prevent future occurrence. Please know that your concerns with the towels were addressed to the concerned team. As we are committed to preserving our planet, we do not replenish towels everyday. However, this may be done upon request by our guests. With regards to getting a taxi cab, our concierge desk will be happy to assist. We regret the inconveniences you experienced. For the restaurant, we have The Thyme serving International buffet and set menus everyday. For light snacking, The Hub and Pool Bar are available from 9:00 AM to 6:00 PM while we have the Novo Lounge and Room Service serving 24 hours. Thank you once again for sharing your feedback. We hope to have the opportunity to welcome you back and serve you better in the future. Sincerely, Novotel JVT Team

new hotel with a dedicated team

Customer review rating 5.0/5

Ali H. H. Families - Confirmed reviews ALL

we choose this hotel because it is very well located to visit expo 2020. nice room and excellent services. food is excellent and staff exttremly friendly

Dear Ali, Thank you for staying with us at Novotel Jumeirah Village Triangle. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to your next visit. Sincerely, Novotel JVT Team

Yes, I enjoyed it

Customer review rating 4.5/5

Aufy Families - Confirmed reviews ALL

Stuff were excellent house keeping they will always forget to refill coffee/tea/water when they service rooms in the morning other than that 0 complaints

Dear Fauz, Thank you for staying with us at Novotel Jumeirah Village Triangle. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to your next visit. Sincerely, Novotel JVT Team

Ever been to hotel like these

Customer review rating 0.5/5

Shashi K. I. Friends - Confirmed reviews ALL

Lot of problems 1 ) on arrival no guest service 2) un check out room was allocated lot of issues with them 3) breakfast was missing in my package 4) bathroom tub knob choked my hand poor Quality 5) breakfast fast very very bad no service and quality food heavy lines 6) ever I Faced this types of issues

Dear I., Thank you for taking the time to share with us your feedback. We are sorry that your experience did not meet your expectations, please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Rest assured that we are taking the appropriate measures to address these problems and prevent future occurrence. We hope to have the opportunity to welcome you back and serve you better in the future. Sincerely, Novotel JVT Team

Good stay

Customer review rating 4.5/5

Sedzli Business - Confirmed reviews ALL

Top and amazing

Dear Soilihi, Thank you for staying with us at Novotel Jumeirah Village Triangle. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to your next visit. Sincerely, Novotel JVT Team

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