Novotel Jumeirah Village Triangle

Customer review rating (ALL Rating) 3.7/5 588 reviews

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Description

Our accommodation(s)

Hotel location

Novotel Jumeirah Village Triangle

B1 Joory Street District 3, PO Box 450763, Jumeirah Village Triangle
450763 DUBAI
United Arab Emirates

GPS:25.04167, 55.18795

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • Room service

Thyme

Start your day with fresh, nutritious food in our bright, airy surroundings. Lunch can be a lazy affair, or simply a crisp salad while you work. Dinner is served as night falls across the city with fragrant favourites to your table.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  3.7/5  588 reviews

Well Located Well Trained Managers and their staff

Customer review rating 4.5/5

Houssam C. Business - Confirmed reviews ALL

Very well Customer Service oriented, Fantastic Reception staff, well trained,

Delivered exactly as promised

Customer review rating 5.0/5

Jayne C. Couples - Confirmed reviews ALL

12 night stay close to where our family lives

Worst stay ever my wife is pregnant every time we asked for something it took a few more calls

Customer review rating 0.5/5

Naveed S. A. Couples - Confirmed reviews ALL

Never staying here and they over charged me and ruined my medicine in the fridge

Customer review rating 1.0/5

Anonymous Families - Confirmed reviews ALL

Staff were repeatedly on their phone or reading books at reception and food counters. They were not friendly or engaging and we seemed to be bothering them. In the middle of checking in they stopped to use their phone and read messages, on checking out called receipt ion repeatedly at 5am- ended up having to go down and the staff member had earphones in and was watching YouTube. Also hours of the amenities were terrible for tourist visiting Dubai. Spa and swimming pool should be open later to accommodate tourists coming home after visiting the tourist sights.

An awful experience

Customer review rating 0.5/5

Abdullah Business - Confirmed reviews ALL

The experience wasn’t good at all and I’ll not recommend anyone to book at the hotel. The hotel team has a lack of professionalism

Dear Abdullah A., Thank you for taking the time to tell us about your experience at the Novotel Jumeirah Village Triangle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Please do not hesitate to contact me directly on 02… if you wish to discuss this matter in further detail. Sincerely, The Management

Other web-users rate our hotel

  • 575 reviews 6.6/10 Location
  • 1,749 reviews 7.1/10 Room
  • 3,902 reviews 8.4/10 Service
  • 33 reviews 5.6/10 WiFi
  • 882 reviews 6/10 Cleanliness
  • 814 reviews 8.6/10 Breakfast
  • 527 reviews 9.2/10 Vibe
  • 98 reviews 9.3/10 Wellness Area

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