Staff is unorganised, not trained to provide information about hotel in general . Check in is taking too long , my key for room haven't worked 7 times (that caused hassle of being at reception 7x and waiting for them to resolve issue ) They are advertising kids club and not on the site . There is swimming pool for kids and its well supervised by lifeguards.

PRO: - spacious rooms - kids aqua park - my son doesn’t know how to swim yet but even if he didn’t he enjoyed this mini water park. - kitchen facilities / washing & iron working properly and is clean - I appreciate how they took time to surpise me on my birthday CONS: - the water pressure was a bit trippy - bidet not working- - floor looks like covered with dust because of its color & finish

Bathroom was not cleaned. There was no bathroom slippers kept in the room. Room lock has issues. When trying to check-in to hotel, not briefed anything about the property. I was expecting with balcony and surprised when i check-in to the room, it was closed one. My recommendation to check guest preference. Room service was amazing. There was no dental kit for refreshments at the restroom. Overall not satisfied.

Enjoyed a lot....house keeping receptionist all team was good

Marvelous place and good ambience