Adagio Jumeirah Village Triangle

Customer review rating (ALL Rating) 4.0/5 111 reviews

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Description

ALLSAFE approved hotel

Our accommodation(s)

Hotel location

Adagio Jumeirah Village Triangle

B1 Joory Street District 3, Jumeirah Village Triangle, PO Box 450763
450763 DUBAI
United Arab Emirates

GPS:25.04167, 55.18795

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Meeting rooms

THE HUB

Non contractual photo

Lounge a little in our stylish common area here at Adagio Aparthotel Jumeirah Village. The Hub offers you comfortable and stylish nook for work and play. Get your healthy sandwiches and smoothies to-go or enjoy it while you get some work done.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  111 reviews

Poor customer service

Customer review rating 2.0/5

Suzie Families - Confirmed reviews ALL

I have stayed here regularly for the past year as it’s a good location for me . I am again very disappointed in the customer service received at the front desk .

Dear Sue O., Thank you for taking the time to tell us about your experience at the Adagio Jumeirah Village Triangle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrences. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Management

A good stay but never got my prayer mat from reception

Customer review rating 3.0/5

Haseeb S. Business - Confirmed reviews ALL

Location- The hotel is practically located and easy to get to work. Unfortunately there aren't many shops around most likely because the area is still under development. Housekeeping- The rooms were always kept clean to a high standard and would like to thank Mary for her good work ethic in ensuring my room was always up to scratch in addition to the other housekeeping staff The gym is not clearly labelled and could do with a some better signage- I understand that there are 3 hotels in this complex so understand the complexity The pricing was good at the time of booking although I noticed around a 2000AED increase so I did not extend my stay I asked reception for a new prayer mat but did not receive a new one despite telling reception the one in my room smelled horrible, they never followed up on my request- Even a gold status doesn't qualify for such a basic request it seems so i got my own. There is a washing machine and a balcony which is great but no laundry drying stand which doesn't make sense- I had to use my in room hangars to dry my clothes outside which is a subpar experience for the money you pay for this standard of hotel

Dear Haseeb S., Thank you for taking the time to tell us about your experience at the Adagio Jumeirah Village Triangle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Jumeirah Village Triangle

Comfortable stay

Customer review rating 4.0/5

Carol C. Couples - Confirmed reviews ALL

We stayed for a week over Christmas. The apartment was cleaned to a very good standard every day and the staff were very helpful. We would definitely tecommend

Dear Vanessa C., We very much appreciate your comments regarding your stay at the Adagio Jumeirah Village Triangle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Jumeirah Village Triangle

Good location for my needs

Customer review rating 3.0/5

Sue Couples - Confirmed reviews ALL

Online checking a waste of time , still had to queue to check in. Staff member on the desk was rude and not helpful actually was untruthful . Housekeeping needs to be of a higher standard . When looking around pools one member of staff was very rude .

Dear Sue O., Thank you for taking the time to tell us about your experience at the Adagio Jumeirah Village Triangle. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Adagio Jumeirah Village Triangle

Well located. Very convenient place to stay

Customer review rating 4.5/5

Ksobh Business - Confirmed reviews ALL

Nice and friendly people

Dear Khodr S., We very much appreciate your comments regarding your stay at the Adagio Jumeirah Village Triangle. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Adagio Jumeirah Village Triangle

Other web-users rate our hotel

  • 53 reviews 6.9/10 Location
  • 193 reviews 7.6/10 Room
  • 321 reviews 7.9/10 Service
  • 101 reviews 6/10 Cleanliness
  • 48 reviews 9.4/10 Breakfast
  • 37 reviews 9.1/10 Vibe

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