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Mercure Warwickshire Walton Hall Hotel & Spa 4 stars

Customer review rating 3.9/5 7,564 reviews

ALLSAFE approved hotel

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Mercure Warwickshire Walton Hall Hotel & Spa
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+ 11 Services

Hotel extras

  • Set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-out Paying
  • Dry cleaning / Ironing Paying
  • Currency exchange
  • Porter
Leisure and activities
  • Swimming pool
  • Thermal Spa
  • Fitness centre
  • Well-being
Catering
  • Breakfast Paying
  • 1 Restaurant(s)
  • 1 Bar(s)
  • Room service
Business services
  • 22 Meeting room(s)
  • Copy/print service available

Hotel location

Mercure Warwickshire Walton Hall Hotel & Spa

WALTON
WELLESBOURNE
CV35 9HG walton
united kingdom

Tel: +441789842424

Fax: (+44)1789470418

Check-in from 15h00

Check out up to 11h00

  • STAGECOACH FROM STFORD :  18A WELLESBOURNE

  • By plane

    BIRMINGHAM At 45.06km / 28 miles

  • By train

    WARWICK PARKWAY At 16.09km / 10 miles

GPS :52.169574, -1.582747

Our accommodation(s)

The bedrooms in the Hotel are comfortable and modern in design. The bedrooms in the Hall are spacious and individually designed with your comfort in mind. All rooms have complimentary WiFi, TV and tea and coffee making facilities.

Our restaurants and bars

Oranges and Lemons Brasserie

Type of cuisine: International

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Oranges and Lemons Bar

Come along and enjoy a light lunch or snack in our bar which has French doors opening out onto the terrace.

Non contractual photo

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday Closed
  • Sunday Closed

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 22

  • Maximum size: 262

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 170 people

Find out more

Our guest reviews for
Mercure Warwickshire Walton Hall Hotel & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

7,564 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,504 reviews

Mostly good

Customer review rating 3.5/5

Carly Friends - 25/07/2021 Confirmed reviews ALL

Not as good as the last time I stayed in June.

Not as Advertised and described on line or in the photos.

TripAdvisor rating 1.0/5

maree5jones 25/07/2021 TripAdvisor review

Hotel chosen as it was close for a family wedding. Problems from beginning of stay. Room booked not available (one bedroom apartment). Substitute cleanliness poor with door security problems. When room changed to booked apartment there was a pigeon nesting with young right outside front door and dive bombing exit. Moved again to ordinary room which was inadequate for our requirements and curtailed our booking by coming home after the wedding instead of staying another night. The Managers Jonny and Dale did their very best as did Sharon Wood the Operations Manager to sort out the problems. Sharon had only been in the position for 3 weeks. The hotel was very shabby and had a very uncared for appearance. Whilst the new part of the hotel and Walton Hall is showed on the website they do not show the outside of many of the older buildings which are in a poor state of repair and where the apartments are located.

Lovely site, need to focus on the detail

Customer review rating 4.0/5

Mike Solo - 24/07/2021 Confirmed reviews ALL

Stayed in the hall for a couple of nights and was a lovely site to do so. Need to pay attention to the detail though as there was thick dust in clearly visible public areas and within the room there were bits that had clearly been overlooked. Some of the furnishings are a little worn out as well. The restaurant was ok but nothing special, the pricing structure is odd that you choose how many courses you want and the price reflects that I.e. a basic pasta dish is the same cost as a lamb rump. Service was a little disorganised as well. Swimming pool was clean and easy to access. I got a good deal for the room so am satisfied but attention to detail is required and it has huge potential.

Nice Short Break

Customer review rating 4.0/5

Stephen R. Couples - 24/07/2021 Confirmed reviews ALL

This was a nice pleasant 3-night break for my wife and me, helped by the beautiful weather. The timing of our stay coincided with the date for the Covid-19 lockdown restrictions lifted, so it was a bit strange for us and the staff but all was handled by the hotel brilliantly. Apart from the disappointment of the onsite restaurant food quality and extortionate cost, on our first night, I would have said it was a 10 out of 10 and the fact they forgot the free bottle of wine for paying for the room upgrade

Pleasant one night stay,but disappointing evening meal.

Customer review rating 4.0/5

John R. Families - 24/07/2021 Confirmed reviews ALL

Once again a pleasant and comfortable stay in this hotel,with good use made of leisure facilities.Shame that Covid protocols had been relaxed and that many staff and guests alike had stopped distancing/wearing masks/etc.,although I appreciate that since 19/7 this is allowed. Only disappointment was the evening meal which failed to match those on previous stays-both the chicken and vegetables being dry and I suspect over-kept in warming cabinets.Breakfast good as ever.

Beautiful grounds and location

Customer review rating 4.5/5

Sharon K. Couples - 24/07/2021 Confirmed reviews ALL

A nice comfortable room that had all we needed for our stay. Everything inside the room was clean and in very good condition. All the staff were friendly and provided good service. Walton Hall itself was a beautiful old building and the hotel grounds were beautiful for an early morning stroll. The newer part we stayed in was not as attractive from the outside but every room had either a terrace or a balcony which is very rare in a UK hotel. We enjoyed being able to have a swim during our stay. We would definitely stay again. Warwick, Leamington Spa and Stratford on Avon were a short drive away.

Lovely location

Customer review rating 3.5/5

Elaine Couples - 24/07/2021 Confirmed reviews ALL

We enjoyed our stay however there was a few issues Room needed to be updated There was plenty of staff about but poor service

Very nice location and comfortable hotel with friendly staff.

Customer review rating 4.0/5

Pat M. Friends - 23/07/2021 Confirmed reviews ALL

The food and standards were good but the service was slow probably due to staff shortages owing to the pandemic. Otherwise we had a lovely time and would be pleased to return.

Grand Building

Customer review rating 3.0/5

Pankaj V. Couples - 23/07/2021 Confirmed reviews ALL

We decided to take a two day break, the grounds are impressive as is Walton Hall the actual building. We paid extra to stay in the Main Historical Hall. In my view well worth it.

Extremely satisfied with our stay at Walton Hall

Customer review rating 5.0/5

Mr &. M. R. Couples - 23/07/2021 Confirmed reviews ALL

My husband and I stayed at the Walton Hall Hotel 13-16 July 2021 using a TravelZoo Voucher. Our stay was lovely, the room was as requested on the ground floor and very nice indeed, all nice and clean and comfortable. All the staff were very attentive and any enquiries were dealt with swiftly and politely. Whilst the evening menu was a little limited, we would have liked a salad, the quality and presentation of the food was excellent, along with the service of the meal. We were delighted with the hotel, its location, staff service and amenities. We shall definitely go back.

Great value

Customer review rating 4.5/5

Gary Couples - 23/07/2021 Confirmed reviews ALL

Excellent setting. Super walks, pool Good and breakfast fabulous.

Lovely experience

Customer review rating 4.0/5

D&p H. Couples - 23/07/2021 Confirmed reviews ALL

3day sight seeing break

Beautiful setting

Customer review rating 5.0/5

Mari S. Couples - 23/07/2021 Confirmed reviews ALL

Beautiful setting, nice clean rooms, great helpful polite staff, great price

Ok

Customer review rating 4.0/5

Gary T. Couples - 22/07/2021 Confirmed reviews ALL

This is the second time we have stayed and it was ok but we did have a few problems with the room The room was not as clean as we would have liked the towels we had to ask to be replaced as they were used there was no plug for the bath we ask for one it never arrived just some small problems. A note for the manager the eyes and ears of the problems with the rooms are the cleaners give them a report list to be given to management after they have been in the rooms that can then be actioned and delt with just a suggestion.

Lovely quiet location

Customer review rating 3.5/5

Darren Business - 22/07/2021 Confirmed reviews ALL

No prior site direction ment a long walk from the car park with case only to be told that my room was another 5 min walk, also the room Smelt damp or not fresh.

Incompent evening staff

Customer review rating 1.0/5

Baldev K. Couples - 22/07/2021 Confirmed reviews ALL

Went for evening meal at 9pm confirmed by reception as ok told by staff no to late after rangley and chasing staff for food over charged

Disappointing stay

Customer review rating 2.0/5

Linda Couples - 22/07/2021 Confirmed reviews ALL

When I checked in I was given a room looking at a wall. It was not a Privilege room which I had booked. I had also emailed the hotel in advance saying how claustrophobic I was. The gentleman did find me a privilege room in the end and was very understanding. He was the only member of staff that was welcoming and friendly. We had booked dinner for 7.30pm and asked to get a drink and would lay a table for us. I ordered a large gin and tonic and couldn’t believe they would put tonic in from a pump instead of a bottle. To make matters worse our table was given to 2 young ladies that were a long while after us. I skied for cranberry sauce with my turkey no one came back to say they hadn’t got any. Breakfast was embarrassing my husband went up to get his and my breakfast but they implied he was trying to get extra as they were limiting how much you could have. I had to wave to acknowledge that the breakfast was for me. The swimming pool was the best thing and the grounds. It is a shame no air con in the rooms. I feel the hotel needs a revamp and welcoming staff. I was looking forward to staying at the hotel but was very disappointed.

Well located

Customer review rating 5.0/5

Ann W. Couples - 22/07/2021 Confirmed reviews ALL

The hotel is in a beautiful setting. The staff were very friendly. The room and food were great and we had a wonderful relaxed stay in beautiful surroundings. We went swimming in the indoor pool which was lovely. All in all a wonderful break and would come back again.

Great location

Customer review rating 4.5/5

Angela Families - 21/07/2021 Confirmed reviews ALL

Overnight stay. Lovely setting with leisure club facilities.

Customer review rating 4.0/5

Janet V. Couples - 21/07/2021 Confirmed reviews ALL

Ovetall it was good. The cooked breakfast on day one was cool and had been out too long, not pleasant. The second day my husband said it was fine as it had just been put out but because of the first day I only had fruit and toast. The evening meal was nice (beef). The room in the main old building was fine and nice and big.

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