Mercure Warwickshire Walton Hall Hotel & Spa

Mercure Warwickshire Walton Hall Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.7/5 2,505 reviews

See on a map

Hotel extras

  • Set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

ALLSAFE approved hotel

Hotel location

Mercure Warwickshire Walton Hall Hotel & Spa

WALTON, WELLESBOURNE
CV35 9HG WALTON
United Kingdom

GPS:52.169574, -1.582747

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

Our accommodation(s)

The bedrooms in the Hotel are comfortable and modern in design. The bedrooms in the Hall are spacious and individually designed with your comfort in mind. All rooms have complimentary WiFi, TV and tea and coffee making facilities.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.7/5  2,505 reviews

TripAdvisor Rating  3.5/5  3,791 reviews

Great Value hotel in beautiful surroundings

TripAdvisor rating 4.0/5

kenMerseyside Families - TripAdvisor review

I have been staying at this hotel 3 or 4 times per year for the last 14 years. It has changed hands over the years however it is still a nice place to stay. I have recently returned from a 1 night stay in a 2 bedroomed apartment. If travelling with a family or 2 couples the two bedroomed apartments are great value. Clean and tidy and have a living room and fully equipped kitchen. If travelling as a couple i would recommend the superior rooms and suites in the old hall. The only down fall in staying in the old hall that you have to walk to the newer building for any meals (they used to have there own restaurant in the grand hall which was fabulous Breakfast is buffet style but good quality food I would recommend a visit.

Below expectations

TripAdvisor rating 2.0/5

MissVOnTour Families - TripAdvisor review

Sadly, this isn't the positive review I'd have hoped to leave. The positive - the young man on reception was amazingly helpful on check in and check out. The bedroom itself was clean. But that's where it ends. The bar staff, leisure staff, restaurant staff just seemed to lack knowledge and seemed very disorganised. We were given a bottle of prosecco at room temperature from the cupboard and told it will chill in a bucket of ice. No, it does not chill a whole bottle of prosecco! The floor in the dining room of the orangery needs someone to get on their hands and knees and clean the dam thing. It was filthy, and not just from 1 day of dirt. In the bedroom, the bathroom dispenser for body wash was completely empty... who does that? I won't be back, and won't be recommending anyone to go. Sorry.

Very impressive

Customer review rating 4.0/5

Sarah Couples - Confirmed reviews ALL

Beautiful surroundings Lovely welcome

Dear Sarah and David H., We very much appreciate your comments regarding your stay at the Mercure Warwickshire Walton Hall Hotel & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We have also noted your lower scores and negative comments, please do accept our sincere apologies that your experiences with us was not consistent at a high level. WE strive to always only deliver the best and will improve our attention to these areas. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Yours Sincerely, Herman Muller General Manager

Lovely location

Customer review rating 3.5/5

Kim Couples - Confirmed reviews ALL

Very nice break. Liked thecroomnwecwas in except heating wasnt working. Was offered another room in a block that was very run down and tired. Opted to stay in room 311 after all and was given a heater. No opening window though and thinknpeople smoking inm309 made our rmnsmokey and could hear everything! Maybe where poss rooms could have empty rm next door if there is space. The beds were comfy and clean clean. Wd of been nice to have more milk and some biscuits (none). Meal at night was excellent. Bfast average. Put off by one member of staff who looked like had just rolled out of bed. Very unkempt looking. I actually asked him if he had brushed his hair. Wasnt sure if clean to be serving food. Nice lad but def needed taken to task with appearance. Apart from that very nice atmosphere. We enjoyed it

Dear Kim C., Thank you for taking the time to tell us about your experience at the Mercure Warwickshire Walton Hall Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have noted both your positive and negative comments and will ensure to share these with my team. We will build on the positive feedback which we deeply appreciate and will apply dedicated focus to the areas of disappointment or negative feedback. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Herman Muller General Manager

A Vistit of two halves

Customer review rating 3.0/5

Mr R. Friends - Confirmed reviews ALL

Stayed for two nights in the Hall itself. It feels special staying over in this part of the hotel and the room I had was fabulously big and grand. The other side of the coin however was that the room was bitterly cold, with me sleeping in a dressing gown! Many of the buildings on the estate have been converted into accommodation which caters for all types of occassions which is great. My negative is that in the winter, its a shame non of these buildings are connected inside so u don't have to go out into the cold!

Dear Richard B., Thank you for taking the time to tell us about your experience at the Mercure Warwickshire Walton Hall Hotel & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. I have noted your comments regarding the cold room which I will share with my maintenance team as our heating should allow for a comfortable ambient temperature in all rooms, please do accept our apologies again for this disappointment. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, Herman Muller General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 589 reviews 9.2/10 Location
  • 1,664 reviews 5.3/10 Room
  • 1,640 reviews 6.1/10 Service
  • 31 reviews 4.8/10 WiFi
  • 1,197 reviews 5.3/10 Food
  • 671 reviews 4.3/10 Cleanliness
  • 603 reviews 5.9/10 Comfort
  • 566 reviews 6.5/10 Breakfast

Powered by Trustyou

All our hotels in Walton