Mercure Warwickshire Walton Hall Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.9/5 1,808 reviews

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Mercure Warwickshire Walton Hall Hotel & Spa - Image 1
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WALTON, WELLESBOURNE, CV35 9HG WALTON, United Kingdom

Description

Hotel extras

  • Dog friendly hotel, set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

Our accommodation(s)

Hotel location

Mercure Warwickshire Walton Hall Hotel & Spa

WALTON, WELLESBOURNE
CV35 9HG WALTON
United Kingdom

GPS:52.169574, -1.582747

Telephone
Fax +44 1789 470418

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,808 reviews

TripAdvisor Rating  3.5/5  4,218 reviews

A singular experience..

TripAdvisor rating 4.0/5

UncleMonty68 Business - TripAdvisor review

The four stars are for the service, (the staff were all brisk and friendly) and the cleanliness of the room and other areas, (no complaints there). But it would be remiss of me not to mention the unique quality I found in this hotel: the sense of unalloyed, leaden despair that descended upon me the moment I stepped out of the car, and which clings to me now, even as I type this in the comfort of my own home. I am not of a gloomy temperament and certainly not inclined to superstition, but it felt as though some malign force was stalking the corridors, intent on tormenting the guests with a fearful sense of anxiety and foreboding. Perhaps it’s me. But before I arrived, I had nothing on my mind and am certainly not under any kind of stress at the moment. Yet that sense of unease I found in this hotel was quite unlike anything I’ve experienced before. And hopefully never will again.

2 stays this year, can’t wait for the next!

TripAdvisor rating 5.0/5

Eternityreview Friends getaway - TripAdvisor review

We stayed here in October and again in December. This place is so beautiful, the grounds are lovely as is the hall and the hotel. The staff are so friendly and you get an instant warm welcome from reception who go above and beyond to make sure you are informed and have everything you need. The room we stayed in on first visit was lovely and clean with a nice little balcony. The second time we had a privilege room which was just as nice with more space and a giant bed, it also had a mini fridge with complimentary cans of fizz and water, a kettle and a coffee machine and this room also had a balcony. I have no idea what these reviews are saying things are ‘grotty’ or ‘worn’. We didn’t experience any of this. If you’re expecting freshly laid carpets and not a single chip of paint I think you need to be a bit more realistic. We also used the pool sauna and steam which was well kept and clean. There are perhaps 10 loungers around the pool which were lovely. Pool was warm and good size. Sauna and steam also clean. We did not identify any hazards or issues in the pool area it was so lovely and relaxing. The changing rooms were also nice and clean. At no point are you cringing at dirt on the floor in your bare feet. The breakfast was 10/10. Only scrabbled egg put out but just ask if you want fried/poached they’re more than happy to accommodate. Full English, toast, cereals, fruits, cheese and meats, pastries, juices, hot drinks. We booked a package with diner the first time. The food was fine but not the best. Classic oven chips should definitely be upgraded to homemade. It is a shame that with the dinner package that most of the options require an additional surcharge. We decided to order a takeaway the second time which was really tasty from the local Indian. Overall this is a great place to stay and we will return for a 3rd time. You’ve got some great surrounding areas to spend the day in; Warwick, Stratford upon Avon and even Leamington spa kept us busy shopping.

Great Stay - Needs better mattresses!

TripAdvisor rating 4.0/5

Lemons1310 TripAdvisor review

Overall the hotel was very nice; we stayed for two nights in a standard twin room. When we first arrived the room was incredibly hot and we had to turn off the radiator and leave a window open to let some air in! We had a set course menu for both our evening meals which were delicious both nights - I cannot fault the food or service. The buffet breakfast was also very good with a great selection. Bar prices were not too high and the bar staff were friendly and worked hard. I think my only gripe is that the bed was not the comfiest - the mattress was quite soft and springy and I didnt sleep too well on the 1st night. All the staff we encountered were friendly and helpful and made our stay a very welcome one. I would stay here again but maybe try a more premium room and hope for a better bed!

Excellent customer service from Lena

TripAdvisor rating 5.0/5

Voyager33541316318 Business - TripAdvisor review

I want to express my gratitude to Lena for her outstanding customer service during my recent stay at Mercure hotel. After encountering some initial challenges with my room, Lena went above and beyond to address my concerns promptly and professionally. She apologized sincerely for the inconvenience and ensured I was moved to a much better room that exceeded my expectations. As someone who frequently travels and stays at various hotels, I can confidently say that Lena’s dedication and empathy stand out. Her exceptional service turned what could have been a disappointing experience into a positive one. Thanks to her efforts, I will gladly return to this hotel in the future. Thank you, Lena, for setting such a high standard of hospitality!

Good stay

Customer review rating 5.0/5

P. A. L. Solo - Confirmed reviews ALL

I enjoyed it immensely staff friendly and helpful

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Other web-users rate our hotel

  • 614 reviews 9.2/10 Location
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  • 7 reviews 7.4/10 WiFi
  • 1,333 reviews 6/10 Food
  • 684 reviews 5.2/10 Cleanliness
  • 563 reviews 6.6/10 Breakfast
  • 535 reviews 5.9/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.