Mercure Warwickshire Walton Hall Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.8/5 1,409 reviews

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Mercure Warwickshire Walton Hall Hotel & Spa - Image 1
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WALTON, WELLESBOURNE, CV35 9HG WALTON, United Kingdom

Description

Hotel extras

  • Dog friendly hotel, set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

Our accommodation(s)

Hotel location

Mercure Warwickshire Walton Hall Hotel & Spa

WALTON, WELLESBOURNE
CV35 9HG WALTON
United Kingdom

GPS:52.169574, -1.582747

Telephone
Fax +44 1789 470418

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  1,409 reviews

TripAdvisor Rating  3.5/5  4,245 reviews

Disappointing, overpriced and unhelpful.

TripAdvisor rating 2.0/5

dgyth1256 TripAdvisor review

We stayed as a couple for a spa package booked through “spa seekers” on the 14/03/2025 and left on 15/03/2025. The grounds of the hotel and spa are beautiful. Apart from that, we were very disappointed. On arrival, we were not offered robes and slippers. Instead we were only given a towel. My partner then went to ask for a robe and slippers as other people coming into the spa had them and it was explicitly stated on our booking that they were complimentary. The staff were not going to give us them until another member of staff said we should have been given them on arrival. We then went to eat in the restaurant and paid for afternoon tea. No where on the menu does it state a price per person, only £25 for afternoon tea. The waitress also didn’t inform us that this was the price per person so when we came to pay we were charged £50. When we questioned this it was reduced to £25 but again we were offered no apology. The package we paid for included a two course dinner. But 80% of the menu then required a supplementary charge. And the desserts are ridiculously overpriced. £8.50 for two scoops of ice cream and one chopped up waffle was absolutely ridiculous. A very disorganised, disappointing and overpriced place to stay. Wouldn’t recommend.

Yet again the food offering was disappointing

Customer review rating 4.0/5

David Business - Confirmed reviews ALL

Staff great . But waiting over 40 minutes for a burger.also arriving at breakfast 20 minutes after service starts to find them still getting prepared.

Stunning views nice and relaxing

Customer review rating 5.0/5

Helen P. Friends - Confirmed reviews ALL

Lovely nights stay, spa was lovely limited seats so no where to sit as busy. had a head massage which was lovely but maybe advertise as 20 minutes not 30 as it was not a 30 minute head massage. room was clean, food was nice. staff super friendly and helpful.

Restaurant spoilt the visit.

TripAdvisor rating 2.0/5

R1749KHdarrena Couples - TripAdvisor review

Very disappointing after having a great visit last year. Spa is limited but we were aware of that. The restaurant though was not good at all. Steak served in a bowl. King Prawn Salad that my partner ordered was served with the smallest prawns I’ve ever seen, certainly not King Prawns. Breakfast I asked a member of staff for something to pick the fried eggs up with and she told me to use the serving tongues that had been used for the bacon. No consideration for people who may have been vegetarians.

Great Stay

TripAdvisor rating 5.0/5

Deborah P TripAdvisor review

Arrived at Walton Hall on 1st March. 2 couples in 2 rooms. Reception staff very efficient and friendly and extremely helpful. Room standard double room was very nice and clean with comfortable bed,great pillows. only small criticism is there was no bedside table, in our room. Bathroom again was clean, shower was very good. Nice fluffy towels. We used the pool, steam room and sauna, all great. We had evening meal 2 courses no complaints, service in restaurant was excellent. Sunday morning breakfast was plentiful with lots of choice again service great. All 4 of us had 50 minute Back Massage which we all thought was very good. My massage was just amazing, lovely lady and the most comfortable massage table ever. The grounds are lovely. Walton Hall is great to walk around and I think you can also stay. Unfortunately the church was not open and the gravestones badly neglected which is a shame, unable to read any of them.

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Other web-users rate our hotel

  • 551 reviews 9/10 Location
  • 1,577 reviews 5.7/10 Room
  • 1,396 reviews 7/10 Service
  • 9 reviews 6.2/10 WiFi
  • 1,136 reviews 5.9/10 Food
  • 603 reviews 5/10 Cleanliness
  • 494 reviews 6.8/10 Breakfast
  • 418 reviews 5.7/10 Wellness Area

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.