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Mercure Warwickshire Walton Hall Hotel & Spa 4 stars

Customer review rating 3.9/5 6,988 reviews

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Mercure Warwickshire Walton Hall Hotel & Spa
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+ 21 Services
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Hotel extras

  • Set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Manual temperature control
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Currency exchange
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 22 meeting room(s)
  • Copy/print service available
Information message

Hotel location

Mercure Warwickshire Walton Hall Hotel & Spa

WALTON
WELLESBOURNE
CV35 9HG
walton
united kingdom

Tel: +441789842424

Fax: (+44)1789470418

Check-in from 15h00

Check out up to 11h00

  • STAGECOACH FROM STFORD :  18A WELLESBOURNE

  • By plane

    BIRMINGHAM At 45.06km / 28 miles

  • By train

    WARWICK PARKWAY At 16.09km / 10 miles

GPS :52.169574, -1.582747

Our accommodation(s)

The bedrooms in the Hotel are comfortable and modern in design. The bedrooms in the Hall are spacious and individually designed with your comfort in mind. All rooms have complimentary WiFi, TV and tea and coffee making facilities.

Classic Double Room

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Classic Twin Room

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Privilege Room

Accessible room
  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Superior Double Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering

Superior Twin Room

  • Max. number of persons: 2
  • Wireless internet in your room
  • Coffee/tea making facilities
  • TV room service ordering
Rooms

Our restaurants and bars

Oranges and Lemons Brasserie

Type of cuisine: International

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

Oranges and Lemons Bar

Non contractual photo

Come along and enjoy a light lunch or snack in our bar which has French doors opening out onto the terrace.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 22

  • Maximum size: 262 m²

  • Maximum capacity: 180 people

  • Maximum banquet capacity: 170 people

Find out more

Our guest reviews for
Mercure Warwickshire Walton Hall Hotel & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 3.9/5

6,988 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,430 reviews

Disappointing

Customer review rating 3.9/5

Liz Couples - 12/11/2020 Confirmed reviews ALL

Specifically searched for a Spa hotel, called to confirm if Spa facilities were open, on arrival found the sauna and steam room were closed, the pool was open but was tired and dated, toilets were broken, window frames rotting, generally dirty and cold. Held out hope that the hotel would make up for it but unfortunately the room was disappointing with a tear in the net curtain, holes that looked like cigarette burns in the curtains and threadbare towels. The service in the hotel bar and restaurant was slow and disorganised. They seemed to be short staffed for the new ways of operating within Covid guidelines. We were looking forward to a romantic and relaxing first weekend away together and ended up with a bit of a Fawlty Towers experience. Certainly wouldn't go back to this hotel, it was let down in the main by the Spa, may have been more accepting of the hotel service if we weren't so disappointed by the Spa facilities or lack of them.

Great Value

Customer review rating 3.9/5

G P. Business - 10/11/2020 Confirmed reviews ALL

I have stayed here with our company a few times now whilst working in the area and have found the staff extremely helpful and courteous, the rooms are clean and well maintained, the location is lovely and overall great value for money

October 2020

Customer review rating 3.9/5

Seema R. Friends - 09/11/2020 Confirmed reviews ALL

overall lovely grounds, but hotel rooms are run down. Spa treatments were great. The pool area is very basic. The food menu was limited but evening meal was nice. Staff were polite.

Could have been better

Customer review rating 3.9/5

Paolo T. Couples - 08/11/2020 Confirmed reviews ALL

The hotel itself is located in a wonderful area, the buildings are nice amd the staff friendly. There wee some minor issues that prevent a higher score. Most of the spa being closed at weekends seems like a foolish decision. The was no conditioner provided and the food / drinks was expensive.

Lovely setting, great location

Customer review rating 3.9/5

Brad Families - 08/11/2020 Confirmed reviews ALL

A good level of service in these tough times, especially with staff shortages, limited menus etc. We had a pretty shocking experience on our first visit. The Management team invited us back to show us this wasn't a normal standard we experienced. I can honestly say it was much better than before and I want to say a thank you to Joanne for organising this for us.

Excellent service

Customer review rating 3.9/5

Anonymous Couples - 08/11/2020 Confirmed reviews ALL

Staff, food everything really good

Nice little break

Customer review rating 3.9/5

Ll Families - 07/11/2020 Confirmed reviews ALL

Comfortable, clean rooms Kids loved the pool Great dinner with the family - helpful waiting staff

Love the rural location

Customer review rating 3.9/5

Sjv Families - 05/11/2020 Confirmed reviews ALL

Set beautifully in the grounds of Walton hall. Accommodation spacious and great for families travelling away, only negative is bathroom is very old and poor quality (2 bed apt). Breakfast is great for our family as time to reflect, again I must state negative with all the plastic used and individually wrapped. Fully understand COVID but at least bring out croissant from kitchen and not in all this plastic. Sad to see.

Well located with plenty of places to visit despite covid!

Customer review rating 3.9/5

Clive Couples - 05/11/2020 Confirmed reviews ALL

Stayed 3 nights in a one bedroom apartment. Very clean, well appointed, comfortable and spacious. Made good use of the pool. Staff all very courteous and efficient. The hotel is blessed with spacious grounds, including a lake with resident swans, geese and ducks. We have visited before.

Handy for Morton Morrell college.

Customer review rating 3.9/5

Anonymous Business - 05/11/2020 Confirmed reviews ALL

Pleasant efficient no problems.

Good

Customer review rating 3.9/5

Linda G. Families - 04/11/2020 Confirmed reviews ALL

Good stay handling. Covid very good

Great stay

Customer review rating 3.9/5

Marie B. Couples - 03/11/2020 Confirmed reviews ALL

My husband and I had a very relaxing stay we enjoyed it very much, would say was one of the best hotels we have been to , staff were fantastic very friendly, food was great and service was great room was clean and really nice

Great 'doggy' short break

Customer review rating 3.9/5

Anonymous Couples - 03/11/2020 Confirmed reviews ALL

Great Hotel and venue. Covid restrictions not enforced and cross contamination risk.

VERY RELAXING STAY

Customer review rating 3.9/5

Gkulkarni Families - 03/11/2020 Confirmed reviews ALL

LOVED THE STAY, FOOD, ENVIRONMENT , STAFF IS FRIENDLY.

Good stay

Customer review rating 3.9/5

Anonymous Families - 03/11/2020 Confirmed reviews ALL

Pleasant hotel with friendly, helpful staff. Despite the announcement of a new national lockdown during our stay, which must have been a worry for staff, they carried on regardless.

Lovely location, relaxing spa, clean room

Customer review rating 3.9/5

Hattie G. Couples - 03/11/2020 Confirmed reviews ALL

Had a lovely relaxing stay over the weekend. Food was nice, setting was perfect and secluded. The room was lovely and clean too. Would definitely recommend.

Underwhelming and inadequate.

Customer review rating 3.9/5

Michael N. Couples - 02/11/2020 Confirmed reviews ALL

Crap. Rubbish menu, staff that had no sense of urgency and underwhelming treatments. Won’t be visiting ever again!

Great stay

Customer review rating 3.9/5

N W. Families - 02/11/2020 Confirmed reviews ALL

Arrived to use spa facilities and the spa was very well Presented. The room was available to check in to earlier than expected which was a bonus. We sat in the bar for a little while in the afternoon and we asked if we could order a sandwich as we wanted something light to eat and there wasn’t any in the menu and the staff were more than happy to do this for us. The bar was clean and tidy and regularly cleaned by staff. Dinner and breakfast was very busy, however we still looked after. The current situation has made things more difficult for staff serving but some people use it as an opportunity to be rude rather than support staff which I find unnecessary. Willow in particular handles rudeness with professionalism and is an asset to the team.

Lovely stay

Customer review rating 3.9/5

Hannah Couples - 02/11/2020 Confirmed reviews ALL

I had a wonderful spa break away with the riverine package. The spa was gorgeous and swimming pool was amazing after so long without being in one. Our evening meal was lovely and it was nice not to have to get out our debit card.

Good stay but a couple of areas for improvement

Customer review rating 3.9/5

Elvis L. Couples - 01/11/2020 Confirmed reviews ALL

Housekeeper woke us up at 8am on day of departure when checkout is 11am which was annoying to say the least. Systems should talk to each other and if you haven't checked out you haven't left. Couple of room issues i.e. window wouldn't shut; family above had small kids and the parents just left them to run riot in the room. Other than that the staff were very good and we will be back.

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