Mercure Warwickshire Walton Hall Hotel & Spa 4 stars

Customer review rating (ALL Rating) 3.8/5 2,487 reviews

Mercure Warwickshire Walton Hall Hotel & Spa - Image 1
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Description

Hotel extras

  • Set in 65 acres of unspoiled Warwickshire countryside

  • 16th century Grade II listed building with original features

  • 22 fully-equipped function rooms which hold up to 180 guests

  • Orangeries and Lemons Brassiere

  • Leisure facilities including gym, swimming pool and sauna

Our accommodation(s)

Hotel location

Mercure Warwickshire Walton Hall Hotel & Spa

WALTON, WELLESBOURNE
CV35 9HG WALTON
United Kingdom

GPS:52.169574, -1.582747

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Oranges and Lemons Brasserie

Enjoy a mouth watering meal in our Brasserie with contemporary design with French doors opening out onto the terrace.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  2,487 reviews

TripAdvisor Rating  3.5/5  4,157 reviews

Avoid

TripAdvisor rating 1.0/5

Getaway19102511856 Couples - TripAdvisor review

Avoid this place!!! It has all the charm of a run down nursing home. We stayed in the old house, which was gloomy, grubby and shabby. We thought the more modern part might have been better but spoke to another couple who were disgusted with their room and the food. They seem more interested in providing corporate events and were preparing for one as we left. The rooms for this were quite luxurious - a far cry from the hotel accommodation. We left without breakfast. If the same standards apply in the kitchen as in the rest of the hotel, it is not a place I would want to eat. Oh, and it was vastly overpriced too.

Beautiful Location Lovely Place

TripAdvisor rating 5.0/5

meld626 TripAdvisor review

Such A lovely experience, food was lovely, was So nice to go for a swim and pool was clean and nice size. Our Room Was Perfect Size for The Two Of Us And The Staff Were Warm And Polite Would Definitely Go Again And Have Recommended To Friends And Family. Beautiful Place.

Beware. There is no room service at all in the old part

TripAdvisor rating 1.0/5

Iain B Couples - TripAdvisor review

Stayed many times but it's gone down hill. There is no room service in the old part due to complaints food is cold we always have breakfast in bed and like to chill when we go away. Not here since recently. Stayed in the hall but not the room we wanted as they messed up the booking when I changed the date due to work. Toilet filthy on arrival. Public toilets a disgrace "as they don't have thexstaff" reception said

Friends reunion

TripAdvisor rating 4.0/5

Anna T TripAdvisor review

Lovely location, very relaxed venue and wonderful grounds surrounding to explore. Even though there were a lot of guests it was very quiet in the rooms. Unfortunately we didn’t have a chance to have a spa treatment due to time commitments but we did have the use the pool and facilities which were very clean. The spa staff were friendly and amenable. Very close to Stratford with good taxis rates.

Hi Many thanks for the positive review, I was so pleased to read that you enjoyed your stay.

great views

TripAdvisor rating 4.0/5

F2632RHlisas TripAdvisor review

absolutely love the views hotel grounds really really beautiful stunning now for the down sides there was no plug in the bath restaurant staff brought out the wrong food some of us had to wait for the food for a very long time in some cases over 1 hour two hour max missing meals at dinner no tea coffee offered either to be told when asked if they served tea coffee at dinner to be told no we didnt there was no explanation no apology at all they seemed very overwhelmed and to many coaches guests that day some food was out no more sauasges for dinner it was the same at breakfast no boiled eggs fried or poached eggs available lack of tea coffee at dinner had to pay for own drinks and get them at the bar. It was lack of proper service at dinner and breakfast no one asked if everything was ok lack of staff no mugs at breakfast had to restock mugs for coffee tea queues massive for breakfast very all over the place very little staff about. Had to take sugar from table at breakfast no sugar it was hectic and chaotic. Hotel room clean spacious tidy really lovely room gorgeous surroundings. Had to pay for spa treatment we wasnt told that we wasnt told the price of swimming pool either £10.00 to swim for forty mins expensive but bar staff was amazing very friendly amazing views

Hi Many thanks for the positive review and I am very sorry that breakfast got hit and you were impacted by this. I am also very sorry about the mix up at dinner, we are working tirelessly to improve our food and beverage service and I can assure you it will be much slicker on your next visit. I have just arrived as General Manager and it is a key focus.

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Other web-users rate our hotel

  • 656 reviews 9.2/10 Location
  • 2,017 reviews 5.8/10 Room
  • 1,878 reviews 6.9/10 Service
  • 15 reviews 4.2/10 WiFi
  • 1,538 reviews 6.1/10 Food
  • 778 reviews 5.1/10 Cleanliness
  • 663 reviews 6.8/10 Breakfast
  • 610 reviews 5.9/10 Wellness Area

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