Customer review rating 4.2/5 6,073 reviews
ALLSAFE approved hotel
Central location, with plenty of nearby transport links
Skyline views of Liverpool from the Vue Bar and Terrace
Vista Restaurant offers a choice of international cuisine
Nearby Albert Dock, Liverpool One and The Cavern Club
10 dedicated meeting rooms accommodating up to 150 guests
Check-in from 15h00
Check out up to 11h00
Privilege rooms are more spacious, with king sized beds and include enhanced toiletries, slippers and robes. Ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities and bottled water. Classic Double rooms have a double bed, ensuite bathroom, hairdryer, flat screen TV with freeview, tea and coffee making facilities, iron and ironing board and in room safe.
Classic Double Bedroom
Classic Twin Bedroom
Superior Room with 1 Double Bed
Superior Family RoomNon contractual photo
Number of meeting rooms: 9
Maximum size: 116 m²
Maximum capacity: 150 people
Maximum banquet capacity: 150 people
100% genuine reviews from our guestsFind out more
Great Location, Tired and Dated
Ex-Slb-and-Happy 12/09/2021 TripAdvisor review
The hotel is placed well for the docks, Liver building and museums on the promenade. But the rooms were very compact, little room to move around in. The bathroom was dirty, mouldy and had both a broken vanity mirror and Toilet roll holder, both just dangling off the wall. Why was this not fixed or do Maintenace not work anymore?? Breakfast was great and evening meal acceptable.
R. M. Friends - 11/09/2021 Confirmed reviews ALL
Upon our arrival, even though we had booked in May, we were told that there was not room cleaning because of COVID-19. This I found not acceptable as I have stayed in at least 3 hotels in the last 2 months and this was available. At least we should have been given the opportunity to be advised and cancel if we wished. It would have also been acceptable if the rest of the hotel, also the rooms had been cleaned to a good standard. However, out room was NOT and was very mucky. The lifts and the restaurant were also of the same standard.
Penelope G. Couples - 11/09/2021 Confirmed reviews ALL
Excellent comfortable king sized room with river view.
Good Location but run down
Simonch Couples - 11/09/2021 Confirmed reviews ALL
The location is great for promenade and a lover Building, museums and Royal Albert docks. But the hotel is in need of lots of repairs. The entrance is clean and tidy, but then it changes from there on in. Lifts were dirty and smelly, room was extremely small, black mould in bath around edges, toilet roll holder was falling off wall, mirror was broken and dangling off wall. Many other issues and was very disappointed. An average Premier Inn was in better condition than this.
Holz Families - 11/09/2021 Confirmed reviews ALL
We stayed for one night booked through secret escapes. Room was a decent size. It smelt a bit. Stale but otherwise fine. Had a nespresso but only one coffee pod, also only enough teabags for one regular cup of tea each. This wasn’t a problem as got more some from restaurant.
Our most recent 20 reviews
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At 502 m
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At 1 km
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