Mercure Liverpool Atlantic Tower Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 1,424 reviews

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Hotel extras

  • Central location, with plenty of nearby transport links

  • Skyline views of Liverpool from the Vue Bar and Terrace

  • Vista Restaurant offers a choice of international cuisine

  • Nearby Albert Dock, Liverpool One and The Cavern Club

  • 10 dedicated meeting rooms accommodating up to 150 guests

Our accommodation(s)

Hotel location

Mercure Liverpool Atlantic Tower Hotel

Chapel Street
United Kingdom

GPS:53.407618, -2.995191

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park


Vista Restaurant offers stunning views overlooking the Royal Liver Building and River Mersey. The restaurant serves a selection of British classics and international dishes with a selection of drinks and wines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  1,424 reviews

TripAdvisor Rating  4.0/5  4,017 reviews

Great hotel with lovely views of river mersey

TripAdvisor rating 5.0/5

Carolyn J Friends getaway - TripAdvisor review

Great 1 night stay with my friend. Lovely hotel, very clean throughout. We got a room with a lovely river view, well equipped rooms. Parking offsite, chargeable but as you would expect in a city centre. We had a problem with our booking on arrival but the staff member went above and beyond, so helpful and sorted efficiently. Excellent breakfast in a room with great views of the River Mersey


TripAdvisor rating 3.0/5

Thehartofit TripAdvisor review

Excellent view ( which I paid extra for) comfy bed/ nice pillows but unfortunately there was more bad then good. Breakfast was not good, hash browns were cold, you had to ask if you wanted fried egg / mushrooms, we asked for these and when they was brought out the mushrooms were FREEZING cold which was very worrying considering they had just been brought out of the kitchen. Walls in the room areliterally paper thin, I could hear next doors conversation. Rooms are a little bit on the small side, especially the bathroom, you have to walk in and then once you're in,shut the door behind you. Shower was good, however if the shower was on too dlfast, it would start to overflow out of the shower tray.

You'll have a more enjoyable time elsewhere

TripAdvisor rating 2.0/5

DayTrip35226878467 Couples - TripAdvisor review

We booked two nights for the eras tour. The climate control in our room didn't work and we raised the issue over the WhatsApp (which we were told to use if there was a problem or question) which was acknowledged but never fixed during our stay. This meant the room was very hot and stuffy for the entirety of our stay making it very difficult to get ready for what was, for us, a very expensive event that we were obviously very excited for. In anticipation of a late night we'd be getting we also booked a late checkout option upon booking online. This cost £40 and was stated to be 'up to 6pm' but at reception we double checked our check out time and we were told the latest check out possible was 1pm. Meaning we paid £60 for an extra two hours stay. Either the receptionist got it wrong in which case we were severely overcharged or your advertising is very misleading. Not great whichever way it is. The walls were also thin enough for us to be woken by the alarms of people in other rooms. All this combined to make a very very disappointing and uncomfortable stay. Before I stay I also emailed with questions but was never contacted back. Unforgettable, for all the wrong reasons. Would advise against anyone staying here if they want a good experience in the city. The one redeeming quality is the location which is great, but there are plenty of other options a stones throw away that you should definitely consider instead.

Celebration Event

TripAdvisor rating 5.0/5

Sasha1317 TripAdvisor review

Thank you to Teneisha (Events Team) for supporting and helping with the smooth running of our schools sixth form celebration event. The communication, service and her professionalism was outstanding, will be looking to organise again the same event for next year!! Thank you!

Breakfast 10/10 ⭐⭐⭐⭐⭐

TripAdvisor rating 5.0/5

emmakE9046ZJ TripAdvisor review

I book this every year for myself and my husband absolutely love staying in this hotel, perfect location and rate the breakfast a solid 10 out of 10! We asked for the chefs name so we could thank him for making our stay incredible so thank you Graham for all your hard work we will look forward to staying again next year.

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Other web-users rate our hotel

  • 1,987 reviews 9.3/10 Location
  • 3,204 reviews 5.9/10 Room
  • 2,042 reviews 8.1/10 Service
  • 13 reviews 7.1/10 WiFi
  • 1,370 reviews 4.6/10 Comfort
  • 1,253 reviews 4/10 Cleanliness
  • 1,073 reviews 2.9/10 Amenities
  • 1,068 reviews 6/10 Breakfast

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